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Six Sigma - Bg Red Cases

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Principles And Practices of Six sigma Project
Defect Reduction in offer release for BG red cases

Mahindra Satyam-SHR-2011

Presented by-
Vandana Halaharivi
PavanKumar Yanamadala

Defect Reduction in offer release for BG red cases
Abstract : Offers are released to candidates who had earlier worked in black listed companies were joining satyam. A detailed analysis was undertaken and after the causal analysis the team decided to create a list of black listed companies. This list would be used by the recruiter while recruiting any candidate and also would be used by the offer desk before generating offer for any candidate. In this way the team was successful in ensuring that candidates from the black listed companies cannot join satyam.

Business problem: BG check process in satyam would help us to identify the candidates who are joining satyam from blacklisted companies. This would be done only after the candidates get recruited and join satyam. Upon finding that the candidate has joined from the black listed company satyam representative terminate the new joinee. This leads to unnecessary time consumption, legal issues and more work load.
Statistical Problem: Data has shown that the sigma value is currently at 4.2. There are close to 25+ associates recruited from the black listed companies.
Statistical Solution: Root Causes are:
1) Offer desk has no provision to check the companies list
2) Recruiters don’t carry the list of blacklisted companies
3) Blacklisted companies not updated
4) ALLINTA DL not updated

Business Solution: BG check team provides the list of black listed companies on a quarterly basis to all the recruiters. Recruiters use this list while selection and ensures that no candidates from black listed companies clear the Hr discusiion. Again while issuing the offer letter another check is done which will ensure that no candidates

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