...DOMINO’S SIZZLES WITH PIZZA TRACKER 1 Domino’s Sizzle with Pizza Tracker Abstract The purpose of this case study is to exam how Domino’s pizza uses Information Systems to regain their share of the Home Delivery pizza market. I’ll discuss how Domino’s overcome a bad reputation and improved their product and services. I will also discuss the changes and process systems implemented along with where they currently stand in the market and with their customers. I will finish with the technology Domino’s plans to use in the future. DOMINO’S PIZZA SIZZLES WITH PIZZA TRACKER 2 Domino’s Pizza Sizzles with Pizza Tracker This case study discusses the impact that information systems and global e-business has had on Domino’s Pizzas’ reemergence as an industry leader in the home-delivery pizza market. It looks into what kind of systems are used, how the systems improve business performance, how their online pizza ordering system has improved the ordering process and how the systems are giving Domino’s a competitive edge. Domino’s opened in 1960 and grew to 200 stores in 1978 and currently operates almost 9000 stores worldwide and has the largest share of the approximate $15 Billion/year pizza market. They compete with Pizza Hut, Papa John’s and Little Caesar’s along with local pizza shops. Despite being...
Words: 1069 - Pages: 5
...Domino’s Sizzles with Pizza Tracker 1. What kinds of systems are described in this case? Identify and describe the business processes each supports. Describe the inputs, processes, and outputs of these systems. There are three kinds of systems are described in this case. They are the Transaction Processing System (TPS), the Management Information System (MIS), and the Decision Support System (DSS). The Transaction Processing System (TPS) is a computerized system that performs and records the daily routine transactions necessary to conduct business. It is the sales order entry or point of sale (POS) system that captures purchase and payment information. The customer inputs the pizza order that describe the type of pizza crust, the types of pizza toppings, and any side orders. The Transaction Processing System (TPS) then processes the information inputted by the customer and updates Domino’s database with this customer’s pizza order. Next the Management Information System (MIS) helps middle management with administrative activities, controlling, decision- making, and monitoring to see if everything in the process is working well. The Management Information System (MIS) receives transaction data from the Transaction Processing System (TPS) regarding the customer’s order to condense and present this data in reports. Finally the Management Information System (MIS) outputs report information such as type of pizza toppings used, how much time it took to make the pizza, and how long it...
Words: 738 - Pages: 3
...Domino’s Sizzles with Pizza Tracker Management Information Systems 625 Jacob M. Shannon Walsh University Case Study #1 There has been a definite transition in the pizza delivery business, with massive pizza chains vying for the most innovate way to create and sell their product. Even though this case may be a few years dated, one can still observe these innovations occurring in the present. Through intricate and efficient information systems, these innovations can be a viable and a creative way to get the customers what they want; however, in a different more unique fashion that can appeal to a wide and young demographic. Where one business lacks in quality compared to the other chains, the business can make up for it with innovative strategies for the customer to create the product they want. This in a sense almost gives the company, like Domino’s, a competitive edge when their quality doesn’t match competitors’. Utilization of systems like Pulse, a proprietary point-of-sale system, is an important asset in maintaining consistent and efficient management functions in each of its franchises (Laudon & Laudon, 2012). There are various types of information systems utilized within Domino’s strategy to gain a valid entry in the pizza chain market. One of these systems implemented is the transaction processing system or (TPS), which is utilized within their Pulse network. The transaction processing system serves to perform and record the daily routine transactions necessary...
Words: 882 - Pages: 4
...DOMINO’S SIZZLES WITH PIZZA TRACKER 1 Domino’s Sizzle with Pizza Tracker January 17, 2015 Abstract The purpose of this case study is to exam how Domino’s pizza uses Information Systems to regain their share of the Home Delivery pizza market. I’ll discuss how Domino’s overcome a bad reputation and improved their product and services. I will also discuss the changes and process systems implemented along with where they currently stand in the market and with their customers. I will finish with the technology Domino’s plans to use in the future. DOMINO’S PIZZA SIZZLES WITH PIZZA TRACKER 2 Domino’s Pizza Sizzles with Pizza Tracker This case study discusses the impact that information systems and global e-business has had on Domino’s Pizzas’ reemergence as an industry leader in the home-delivery pizza market. It looks into what kind of systems are used, how the systems improve business performance, how their online pizza ordering system has improved the ordering process and how the systems are giving Domino’s a competitive edge. Domino’s opened in 1960 and grew to 200 stores in 1978 and currently operates almost 9000 stores worldwide and has the largest share of the approximate $15 Billion/year pizza market. They compete with Pizza Hut, Papa John’s and Little Caesar’s...
Words: 1072 - Pages: 5
...Management of Information Systems Domino Sizzles with Pizza Tracker. 1) What kinds of systems are described in this case? Identify and describe the business processes each supports. Describe the inputs, and outputs of these systems. Domino’s proprietary described the point-of-sale system, Pulse, which is an important asset in maintaining consistent and efficient management functions in each of its restaurants. A point-of-sale system gain the control of purchase and payment data at a physical location where goods or services are bought and sold using computers, automated cash registers, scanners, or other digital devices. Domino’s implemented pulse in a large portion of its store, and those stores reported improved customer service, reduced mistakes, and shorter training times. Since that time, Pulse has become a staple of all Domino’s franchises. Domino’s introduced a new hardware and software and platform called Pulse Evolution which is now in use in a majority of Domino’s, which is easier to update and more secure only because one machine in the store needs to be updated. Inputs: Customer orders that describe the type of pizza crust, pizza ingredients and toppings, side orders, and delivery location data. They described their inputs as TPS, Pizza tracker and Pulse etc. Processes: Data updates the system's database. The older software used a thick-client model, which required all machines using the software to be fully equipped personal computers running windows...
Words: 386 - Pages: 2
...Advantages and disadvantages of developing mass tourism Today tourism is one of the largest industries in the world. In some countries it is the main economic division. There is a wide variety of tourist types within the tourism market today,so much so that the term ‘average tourist’ has become irrelevant. (Murphy,1985) The United Nations states that ‘In Cambodia, one of the poorest countries in the world tourism is the main economic division was expected to generate 7.3% of gross domestic product (GDP) in 2004 and close to 400,000 jobs.’(United Nations, 2007).The most of people think that the economic impact of tourism is absolutely positive whereas the social and environmental impact is only negative. Indeed, increasing incomes to regions due to tourists are easy to see as well as numerous host-tourist conflicts and destruction of the environment and local cultures. However, tourism can have both positive and negative outcomes for residents in communities when sharing and preserving their culture and nature could be seen as conflicting goals.(McComick, B.E.2002,p303) Nevertheless here could be two sides of outcomes: positive and negative. The positive side is that tourism has brought booming business to many countries and causes economic growth Although tourism brings many jobs to countries and decrease unemployment. Also tourism supports business. Tourists purchase local goods and use local services such as attraction, entertainment and other. . However tourism has...
Words: 2257 - Pages: 10
...251661312251659264251660288 4/6/2015 Digital Marketing Plan for Shumi’s Hot Cake Term Paper On “Digital Marketing Plan on Shumi’s Hot Cake” COURSE:Marketing on the Internet [MSC 446] Section: 001 SUBMITTED TO: Syed Mahmudur Rahman (SMR) BRAC BUSINESS SCHOOL BRAC UNIVERSITY Prepared By: GROUP 6 Sl No ID Name Email ID muhib.khan92@gmail.com sana_fa28@yahoo.com mohdomarfaruk007@gmail.com 1 2 3 11104027 10204045 12104195 Muhib Khan Syeda Sarah Hussaini Md Omar Faruk Date of Submission: 6th April, 2015 1 April 06, 2015 Course Instructor Syed Mahmudur Rahman BRAC Business School BRAC University Subject: Letter of Transmittal Dear Sir, With great pleasure we submit our project that you have assigned to us as an important requirement of MSC-446 course. We have found the study to be quite interesting, beneficial & insightful. We have tried our level best to prepare an effective & creditable report. We honestly hope that our analysis will help to give idea of Shumis Hot Cake’s current position and condition on the market and about the future for their Internet marketing. We hope you will find this report worth all the labor we have put in it. We welcome your entire query & take pride to answer them. Yours sincerely, _______________________ MD. Omar Faruk_12104195 _______________________ Muhib Khan_11104027 _______________________ Syeda Sarah Hussaini_10204045 2 Executive Summary In this report our main...
Words: 5335 - Pages: 22
...YOUTH WEEK…. * Orginised sausage sizzles * Water pistol games * Free water and iceblocks * Free Fresh fruit * Info stands * Games prizes * Shade & seating * medics * bands * local talent - * pacifier * 12-25 In 2002 I was working as a youth worker in North QLD and was head of the organising committee for youth week, our major event was on a Saturday and the numbers attending were huge. We had organised to have a band bash with local and well known bands, a big sausage sizzle and information stands for community and government organisations. While this was happening we had entered a heat wave, the hottest weekend in 10 years… it wasn’t going to be enough to just have shade and encourage the kids to bring sun safe clothing, when do kids listen anyway! We decided to call all the community and government organisations and ask them to have ezky’s at their stands full of bottled water, ice and fresh fruit to hand out to all the participants. We also called the local council as they sponsored the event and asked for extra shade to be erected, a chill out zone with a paramedic handy and could they boxes of ice blocks and a few big super soakers for the youth workers to walk around with. It was also decided to postpone the bands playing onstage till the afternoon when the day was slightly cooler. In place of the bands playing during the day we put on water events with prizes. We turned a possibly dangerous and failing event...
Words: 278 - Pages: 2
...Assignment 1: Entrepreneurial Leadership Sara J Broderick Dr. Kathleen Irwing BUS: 508 Contemporary Business Strayer University Oct. 22, 2013 Entrepreneurial Leadership Five Guys’ Burgers and Fries, a family owned franchise is one of the fastest growing chains in America (Better Burgers Starts to Sizzle in Canada, 2012). Five Guys’ Burger and Fries sets itself apart from other fast food chains by using quality ingredients and keeping a constant core menu. Jerry Murrell, founder and owner says the business plan from the start is still the business plan today. “Sell a really good, juicy burger on a fresh bun. Make perfect French fries. Don't cut corners.” (Welch 2010) There are advantages to a family-owned business that give Five Guys’ Burgers and Fries unique edge. Also, Five Guys’ Burgers and Fries focus on the customer has helped their marketing efforts tremendously. Murrell’s philosophy for the successful franchise is different then most fast food franchises in that the focus is on quality food. Many fast food franchises serve frozen beef patties and dehydrated frozen fries. Five Guy’s Burger and Fries actually soaks their fries in water, then pre-fries them forming a seal so that when they get fried a second time, they don't absorb any oil -- and they're not greasy. (Welch 2010) Five Guys’ Burger and Fries also differs from other food chains by keeping the core menu. Murrell doesn’t want to serve subpar food so they stick with a limited menu and execute it...
Words: 1149 - Pages: 5
...SIDE WORK am ZONE 4: Wipe down the QA line top, bottom, and under the sizzle warmer. * Refill the Tortilla Strips, Croutons, Napkins, and Soup Spoons. * Move condiments up front and refill them as needed. * Wipe off Trivets. * Refill the Cooler- 2 Salsas, 4 Ranch’s, cut Lemons (with slits in them), cut O greens and fill bacon. Wipe down top and inside thoroughly. * Change Labels- If you have questions about the dates ask a manager to properly date each item. * Sweep QA line ZONE 2 : Chip Machine- Refill chips and chip baskets and wipe down machine. * Refill Fry baskets and Burger baskets with liners * Wipe down All Trays ZONE 1 : !!!!!IF THERE IS NOT A ZONE 1 THEN THIS DUTY IS DONE BY ZONE 3!!!!! * Ledges: Refill all pitchers, wipe down the top of the ledges and surface (pick up pitchers and silverware tray and wipe under there) * Refill Sanitizer bottles, get new clean rags in each bucket * Dump the trash and replace trash bags under ledges * Refill Napkins ( Do not use the folding napkins Use correct napkins) ZONE 3 : Bev station- Refill tea urns all the way * Stock Kids cups and lids, Crackers, and Tea bags * Wipe down Bev Station * Refill sugars if less than 10- Only do half a bag of sugar * If there is no ZONE 1 than you do LEDGES SEE ABOVE. SIDE WORK pm ZONE 1: Refill the Cooler- 2 Salsas, 4 Ranch’s, cut Lemons (with slits in them), cut O greens and fill bacon. Wipe down top...
Words: 537 - Pages: 3
...INGREDIENTS 1/2 cup butter, softened to room temperature 1/2 cup white sugar 3 eggs 1 cup flour 1/2 tsp. vanilla 1/2 tsp. freshly ground cardamom 6 Tbsp. water Prep Time: 60 minutes Total Time: 60 minutes PREPARATION Cream together the butter and sugar. Stir in the eggs, one at a time. Add vanilla and ground cardamom. Stir in flour, mixing well. Add water until batter is the consistency of a thick cream sauce.Lightly grease the two sides of a krumkake iron with cooking spray or melted butter (Alternative: if using an electric krumkake baker, follow the directions provided by the manufacturer). Heat iron over medium to medium-high burner just until a drop of water sizzles on the surface; to prevent damage to the iron and to keep the cookies from scorching, do not heat over the highest setting. Spoon a heaping tablespoon of batter onto the center of the iron. Close iron, squeezing handles together lightly to spread the batter (but not so tightly that the batter leaks down the sides of the iron. Note: Because of the batter's butter content, leaks that hit the burner cause some interesting flame action. Keep a damp towel on hand to swiftly wipe up any leaks and to prevent baking krumkake flambé!). Bake for 30 seconds, flip iron over, and bake an additional 30 seconds. Flip iron back to initial position, open, and immediately roll cookie around a krumkake cone or the handle of a wood spoon. Slip off cone and allow to cool on rack.Store in tightly sealed container in order...
Words: 289 - Pages: 2
...the age of 22, he knocked down the broom closet of his father's tavern (Mick's Lounge), purchased $1600 worth of used restaurant equipment, and began delivering pizzas out of the back of the bar. Today, the company has benefits from information system/ Changes that I will be discussed in this case are: 1- What kinds of information system both companies have adopted 2. How do these systems help Domino and Papa John's improve their business performance? 3. How did the online pizza ordering system improve the two processes of ordering pizza? 4. Which company has a completive edge? References: Retrieved on Sep 08, 2012 from the website: http://www2.sta.uwi.edu/~anikov/info1400/lectures/02-ITF-interactive-session-Domino's-Sizzles-with-Pizza-Tracker.pdf. Retrieved on Sep 08, 2012 from the website:...
Words: 267 - Pages: 2
...person into a bowl or jug. Add one tablespoon of milk, water, or sour cream per egg if you prefer a more tender moist dish; adding liquid to the eggs means the dish is less likely to turn out tough or rubbery. Mix well until the color and texture are uniform throughout. Add salt and pepper to season, if desired. Select the right sized pan for the number of eggs you will scramble. Two eggs will require a very small pan, while a dozen eggs requires a much larger one. Heat a pat of butter (2 teaspoons), bacon grease or oil in a frying pan. Move the pan by its handle, so that the melted fat glides around the surface and coats the entire pan. Flick some tap water onto the skillet from your fingertips to test the heat. When small droplets sizzle and evaporate, the pan is just hot enough to pour in the egg mixture. Continue to whisk as you pour the egg mixture into the pan. Set the burner on low. Watch that as the eggs start to cook, the mixture solidifies. As soon as this starts happening, move the mixture around the pan with a spatula to scrape the cooked eggs from the bottom to the top of the mixture and expose the still-wet portions to the heat. This keeps the eggs from developing a leathery brown skin on the bottom. Look to see if your eggs are almost cooked; when they are, take them off the heat, as the hot pan will continue to cook them. If you prefer drier-textured eggs, leave them on the heat as required. Your eggs are done after there's no liquid of any kind left in the...
Words: 383 - Pages: 2
...this age of hyper-speed marketing, it's most likely time that you start adding "mini campaigns" to your year-long marketing plans. Think of these as quick hits that fill in the gaps between your major marketing efforts. The challenge and opportunity for businesses -- especially those that rely on a traditional marketing calendar based on holidays, seasons and sales cycles -- is that marketing communications can catch fire or sizzle quickly on social media channels. Of the 140 million tweets on Twitter that are posted every day, 92 percent of retweets happen in the first 60 minutes. Content also churns over on Facebook, where the site's more than 500 million users help businesses extend the reach of their campaigns by clicking the "Like" button. Conversely, the average email marketing campaign is said to have an average lifespan of 48 hours, with most emails being opened within the first 24 hours. That's a long shelf life compared to how quickly content and promotions shoot through social media. The key is to not think about marketing in terms of the tools and destinations available. "This is my Facebook campaign." "This is my Twitter campaign." "This is my email marketing campaign." "This is my YouTube campaign." Think more about the message and how to best distribute it across the media. For example, use Twitter as the hook where you spark conversation, and link back to Facebook, where you engage consumers in greater participation. Then use what you learn in your...
Words: 267 - Pages: 2
...meticulously rearrange my color-coordinated clothes. As I look at my variegated shirt selection, I revel in my need for joyous color and expression. Because, you see, my everyday life is colorless, gray - dark and full of challenges. Catching the bus at 6:35 (nope, no car for me) and helping my mom (single parent at that) cook, budget, and pinch pennies - these are the realities of life. It’s not unfair, but it’s hard nonetheless. I make the best of it in my search for color, my search for illustration, my search for self. Taking a look at my closet, which is essentially a reflection of my chirpy persona, one would notice that I own few solid shirts. That would be boring - the antithesis of everything I represent. I need vibrancy; I need sizzle; I need dimension. Plaids, stripes, and eye-boggling outfits fulfill this yearning. Each color contributes to my message. Although most guys would be frightened to wear one, I’m not afraid to sport a salmon-pink rugby shirt or a rich Tyrian purple T-shirt. Because my father was never around and I didn’t have the whole father-son experience with football and no-girls-allowed playhouses, my colorful world has taken a new hue. So, while the “big game” is on television, I knit my friends scarves, I cook my own dinner, and I organize my house. My life experiences have made me who I am: a person not afraid of ridicule and persecution as a result of my preferences. Though I am not afraid to wear anything, I do have a favorite shirt that totally...
Words: 453 - Pages: 2