Milestones Group Financial Highlights At a Glance Chairman’s Message Board of Directors Senior Management Organisational Structure Group Structure Corporate Information Corporate Directory Corporate Governance Key Dynamics & Risk Management Corporate Social Responsibility Highlights
25
1.0%
Grassroots
26 27 30 47 54 64
0.3%
Education
56.1%
Corporate Giving in FY2012 86 76
Social Services
Operating & Financial Review
Fare Revenue ($m)
68 72
CEO's Message Company Overview & Background Group Performance Value Added & Economic Value Added Analysis SMRT and Our Shareholders SMRT Trains & SMRT Light Rail SMRT Buses SMRT Automotive Services SMRT Taxis SMRT Investments (Properties & Media) SMRT International & SMRT Engineering
749.6 9.4 213.1
800.5 10.1
76
220.4
82 84
527.1
569.9
86 92 96
FY2011 Train Bus
FY2012 LRT
98 100 102
Financial Report
105 190 191 193 203 Financial Contents Group Properties & Interested Person Transactions Shareholding Statistics Notice of Annual General Meeting Proxy Form
SMRT Corporation Ltd Annual Report 2012
1
Milestones
1987
Singapore’s first Mass Rapid Transit system (MRT) opens for service Train service from Yio Chu Kang to Toa Payoh commences Train service from Novena to Outram Park commences
1988
Train service from Tiong Bahru to Clementi commences Train service from Jurong East to Lakeside commences Train service from Kathib to Yishun commences
1989
Train service from Bugis to Tanah Merah commences Train service from Simei to Pasir Ris commences
1990
Train service from Bukit Batok to Choa Chu Kang commences Boon Lay station opens for passenger service
1996
Train service from Yishun to Choa Chu Kang commences
2003
Attains ISO 9001:2000 certification for achieving quality standards in the
