...Social Media Policies Bobbi McGuire DeVry University Question 1: In my search for an article containing lawsuits involving employee posts on social media networks, I was quite surprised to learn how much of problem this has become. According to Melanie Trottman (2011) of the Wall Street Journal, employees that have been severely disciplined or terminated due to their activities on social media websites have been retaliating by use of the National Labor Relations Act of 1935. This law provides employees that work in private-sectors the right to voice their opinion in regards to employment conditions, such as pay and safety. The National Labor Relations Board is the organization that has the final say when determining whether or not an employee has a valid complaint. If the employee’s complaint is found to be valid the NLRB will file a civil complaint against the employer on behalf of the employee. In these cases the complaint is then heard by a NLRB judge who suggests a solution to the employee’s complaint. One lawsuit Trottman provided that caught my interest involved a paramedic from Connecticut that was fired for calling her employer a “scumbag” on her home computer’s Facebook page. As stated by Trottman this was the NLRB’s “first ever involving a firing related to social media” (Trottman, 2011). The findings of the NLRB were that the employee was wrongfully terminated, because the employee made the comment to other employees about the actions of their supervisor...
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...WARSAW SCHOOL OF ECONOMICS Internet privacy policy: violations and regulations. Social media context Natalia Wójcik Index number: 51149 1 TABLE OF CONTENT 1. Introduction………………………………………………………………………….3 2. Theoretical background…………………………………………………………...4 3. E-commerce and e-marketing influence on privacy violations…………….5 4. Social networking, Web 2.0……………………………………………………….7 5. Social media privacy policy………………………………………………………8 6. Privacy policy concerns based on a particular social media example….13 7. Process of implementation of social networking regulations…………….17 8. Conclusions and final remarks…………………………………………………22 9. Bibliography………………………………………………………………………..24 2 1.INTRODUCTION Throughout the last 20 years the role of the Internet has grown enormously is every individual’s life. The Internet has its roots in 1960, when the US government attempted to build robust, fault-tolerant and distributed computer networks. However, the beginning of the worldwide process of Internet expansion may be dated to 1980 and was triggered by the development of new networking technologies and mergers of many less significant networks with the financial support of the National Science Foundation and other private commercial funding. This led to further advancement in technological improvements and their incorporations as well as wider participation of ordinary users all over the world. The Web rapid expansion reaches back to the 90’. According to the Internet World Stats:...
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...Case Study Week 2: Social Media Polices: Are They Legal? Keisha Rivera DeVry University MGMT 410 Professor Miller Case Study Week 2: Social Media Policies: Are They Legal? The National Labor Relations Board (NLRB) is part of the United States government. It is an independent agency that is in charge of holding elections to represent the labor union, and also investigates and remedies the unfair labor practices (National Labors Relations Board, n.d.). Many companies have policies set into play regarding the restriction of social media usage while on company property. Many organizations are afraid that if an employee is utilizing social media accounts while at work that they may be posting negative comments about the organization. This will give the company a bad name. NLRB Facebook Firing An employee fro a Connecticut company had posted certain negative comments about a supervisor on their personal Facebook account. The employee was fired after posting about her supervisor, calling him a “scumbag”. Under the National Labor Relations Act (NLRA), employees are allowed to criticize the company as well as the leaders on social media. “Employers that set social media policies that prohibit or attempt to prohibit such activity can be in violation” (Northway, 2011, para. 6). Decision I agree with the decision of the NLRB to pursue this case. The company was clearly in the wrong by firing the employee for the remarks she made on her personal Facebook account. She...
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...Keara Ingram HRM 410 Week 2 Assignment Social Media Policies: Are They Legal? 1. The articles that I found online were named “10 people who learned social media can get you fired” and “Employee fired from Taco Bell for licking shells”. Both articles were related, in the matter that they discussed the termination of employees all over for representing the company in which they worked for improperly and in fact left some disturbing rumors as a result of their conduct at the workplace. The articles discussed that a young man from California was terminated at Taco Bell as crew worker for posting a picture of him on his social media Facebook page of him licking a stack of taco shells. There were several individuals who were outraged by his conduct and the picture itself was shared through Facebook over 2,000 times. His argument was that the shells that he licked were used for testing when the Doritos Locos Tacos were initially introduced on the market and they were going to be thrown out and not consumed by customers. In addition to his own actions, across America there were several other incidents in which triggered consumers all over. One incident occurred at a Kentucky Fried Chicken location where a young lady was exterminated from her job for uploading a picture of her licking a pile of mashed potatoes from the fast food restaurant. Another incident occurred at a Burger King location where a co-worker had taken a picture of his feet inside of two lettuce containers...
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...it terminated five employees for “venting” after hours on Facebook about their jobs. The post included one employee’s complaint that a coworker didn’t feel she was working hard enough and another employee’s commiseration that she didn’t “have a life”. The NLRB stated that ““Employees have a protected right to discuss matters affecting their employment amongst themselves,” and it was “irrelevant … that the [employees] were not trying to change their working conditions and that they did not communicate their concerns to Hispanics United.” The agency was ordered to reinstate the fired employees with full back pay. Employers should ensure that their social media and internet policies do not facially violate the NLRA by prohibiting employee discussions of working conditions. And, while employers can still prohibit misuse of social media - including for the dissemination of trade secrets or confidential and proprietary information, trade libel, defamation, or harassment - employers must scrupulously avoid violating the NLRA by disciplining employees for legitimate, online discussions of working conditions. Agreeing with the NLRB’s decision I agree with NLRB’s decision. The agency – Hispanics United of Buffalo should have taken other measures in consideration, opposed to terminating the employees, I think that action was too extreme for the situation. After all, the employees only posted about their concerns, which should not be considered a violation of the agency, since no posts...
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...9 chapter current controversies and issues Introduction The Clash of Values in Social Policies Welfare Euthanasia Government: How Much Support for the Needy? Target Populations: The Struggle for Support The AIDS Epidemic The Homeless Welfare Recipients Professionalism in the Human Services The Role of Human Services Workers Whom Do Human Services Workers Serve? A Basic Reading and Thinking Skill Ranking American Values References 324 Human Services in Contemporary America - © Cengage Learning c u r r e n t c o n t r ov e r s i e s a n d i s s u e s 325 INTRODUCTION You may have gathered by now that the human services field is quite complex. Complete agreement regarding philosophies, methods, goals, services, funding, or anything else just does not exist nor, from our point of view, should it. There are times when controversies and differences are stimulating, healthy, and valid and lead to creative solutions. At other times, they are repetitious, meaningless, and destructive. Too frequently they consume time, energy, and resources that might better be used providing needed services. To this end, we highly recommend that students become familiar with the books in the Opposing Viewpoints series, published by the Greenhaven Press, that deal with issues of concern to human services workers. The purpose of this chapter is to present a sampling of basic controversies and issues in the field of human services that have not yet been resolved and may never be resolved...
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...Social media allows people the freedom to share vast amounts of information across the globe and in a very short time period. In fact, in this day and age, it is nearly impossible for any type of business to not be involved in social media. As these technologies evolve, employers look to the courts for answers to legal their questions. Nevertheless, employers continue to struggle with their employees’ work-related and personal social media postings, causing a necessity for social media policies within the work place. The purpose of this paper will address the influence of social media on employment laws and social media policies. Although social media continues to grow, the law seems to always lag behind. Through social media individuals...
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...2013/14 Survey Social Media in the Workplace Around the World 3.0 Proskauer Rose LLP | Prior results do not guarantee a similar outcome | Attorney Advertising About Our Survey We are proud to present Proskauer’s third annual global survey about social media use in the workplace. As in previous years, in addition to our survey results, in collaboration with select law firms across the world, we have included a brief summary of the law from around the world, including significant recent developments. Please note that the information provided in this survey is not intended to be, and shall not be construed to be, the provision of legal advice or an offer to provide legal services, nor does it necessarily reflect the opinions of the firm, our lawyers or our clients. No client-lawyer relationship between you and the firm is or may be created by your access to or use of this survey or any information contained in it. Proskauer Rose LLP (Proskauer) is not obligated to provide updates on the information presented herein. © Proskauer Rose LLP. All Rights Reserved. Social Media in the Workplace Around the World 3.0 When we published our first survey in 2011, there was a sense of novelty and even mystery about social media usage in the workplace. There was a strong perception that social media and business did not mix. The art of harnessing social media for business lacked the sophistication and prominence that it now has. Today, business use of social media is mainstream. This shift from...
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...Business Proposal: A Social Media Policy DeVry University – Keller Graduate School of Management MGMT 550: Managerial Communication Professor Wilborn April 2015 EXECUTIVE SUMMARY The business report assesses and justifies a proposal and application of a new social media policy in order to improve business operational efficiencies, save resources, increase revenue, improve customer satisfaction, increase social responsibility and enhance the brand image of the Stone Goose Durable Medical Equipment Company. An analysis of the company's performance and business attitudes in terms of social media application revealed the following facts: * Sustainable social media implementation consequently transforms into the improvement of overall performance patterns in terms of communications and marketing strategies. * The social potential of Facebook and Pinterest allows enhancing the brand image of the company, therefore affecting the total revenue. * Marketing techniques need to be implemented to reinforce the enhancement provided by the application of social networks. The following literature offers an analysis of the implementation of social media and vital marketing techniques as the key elements of the new social media policy for a modern company. As modern companies like the Stone Goose Durable Medical Equipment Company, represent a new segment entering the Internet communication and marketing patterns, therefore the suggested modifications are based primarily...
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...Running head: SHOULD ORGANIZATIONS ALLOW SOCIAL MEDIA IN THE WORK PLACE? Should Organizations Allow Social Media in the Work Place? Following the American Psychological Association’s Guidelines Abstract The growth of social media is astonishing. Organizations question if to allow social media in the workplace. The paper contains information beneficial to an organization when making the decision to allow social media in the work place. Topics included are social policies and procedures, benefits, risks, legal impacts, media interpretation, legal cases and methods of improvement. The information is intended to convey that it is beneficial to allow social media in the workplace if only a well written social media policy exist. Should Organizations allow Social Media in the Work Place? Social media continues to grow. The rapid growth has Organizations facing a decision whether to allow the use of social media in the workplace. Social media today is widely popular due to its advancements in collaboration and communication which can benefit business. In order to make a decision such as allowing social media in the work place it is important for an organization to be knowledgeable about the following information: * Social Policies and Procedures * Benefits and Risk * The legal impacts to the organization * How to minimize the risks but maximizing the market * How media interpret the impact * Recent legal cases and outcomes * Methods of improvement...
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...Social Networks and their impact on Availability, Confidentiality and Integrity Musa Ramadhani Davenport University IAAS 667 - Legal and Ethical Security Topics Deanne Cranford-Wesley Table of Contents Abstract 3 Introduction 4 Problem Statement 7 Literature Review 8 Findings 11 Military Families 12 Identifying your social media users 16 Common myths about Social Media 17 Data leakage and non-disclosure 17 Social Media Squatting 18 A new generation of hackers 18 The high cost of inaction 19 Harm to brand reputation 19 Lost productivity 19 Strains on bandwidth 20 Implementing effective Practices 20 Recommendations 21 Creating an Account 21 General Recommendations 22 Conclusion 26 References 28 Abstract Social networking sites spread information faster than any other media. Over 50% of people learn about breaking news on social media. 65% of traditional media reporters and editors use sites like Facebook and LinkedIn for story research, and 52% use Twitter. Social networking sites are the top news source for 27.8% of Americans, ranking close to newspapers (28.8%) and above radio (18.8%) and other print publications (6%). Twitter and YouTube users reported the July 20, 2012 Aurora, CO theater shooting before news crews could arrive on the scene, and the Red Cross urged witnesses to tell family members they were safe via social media outlets. In the same breath one could argue that social media enables...
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...In this case, my employees' actions on social media are adversely affecting the profitably and public image of the company. A company with poor social media policies leads to a multitude of risks such as loss of revenue and negative publicity. To prevent further damage to the company, policies should be enacted to prevent employees' from using their social media in a damaging way to the company. Policies to reign in rogue employees do not need to be personally intrusive, but they do need to be proportional to the company's public visibility. For a high exposure company like a television network, the policies need to be more aggressive than a low exposure company. I would implement policies regulating employees and their use of social media; violation of these polices would result in some form of punishment whether it be a fine, demotion, or dismissal from the company. Employees are not allowed to associate themselves with the company when on social media, and must claim online posts as personal and solely their own. This prevents the public from interpreting the employees' beliefs as those of the company. The company should not be held liable for any backlash the employees' content may generate. If an employees' social media activity results in...
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...Social media as a KM tool for supporting innovation and sharing Social media has rapidly evolved and plays an important role in today’s business world. Organizations recognized the power of social media and tried to find ways to use social media to help grow their business. Social media can be incorporated in business practices in areas such as recruiting, advertising, and branding within an organization. According to the Social Media Risks and Rewards report (2013) that contain surveys of more than 100 senior-executives, 38 percent of executives said their organizations used social media for brand awareness, 27 percent use for recruiting purposes, and 14 percent use for customer profiling (Bramwell, 2013). In this section of the paper, effective usage of social media as well as the controversial issues of social media will be explored. According to Razmerita, Phillips-Wren, and Jain (2016), “Social media opens innovative avenues to manage knowledge processes by facilitating new ways to externalize, share, create knowledge and innovation through co-creation processes, crowdsourcing or synergistic articulation of personal into collective knowledge” (p. 4). The successful adoption of social media requires social media strategy to be aligned with the organization’s goals. In this strategic alignment, organizations are able to improve knowledge-sharing, transform business processes, and increase overall performance. Effective Usage of Social Media Being able to successfully...
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...In today’s social media onslaught, users can check in at a restaurant, immediately write a post on how they are feeling for the day, and even like ideas, businesses, and products. All this can usually be done at the swipe of a finger, if you have your smart phone handy. Little due some users knows that their posts are monitored by private institutions for the use of behavioral research. What some think is private is actually being used for market research. Although, there have already been some behavioral break through. Microsoft already has helped identify women at risk of postpartum depression. (Jayson) While social media websites claim that they do not give out any personal identifiable information, some of these large research groups do have access to all of the user’s posts, which many users thought were private, or at least limited to the circle of friends on their list. Using Five “I” theory to analyze this ethical issue and see if there are possible solutions to this dilemma. First, identify the moral issue. The issue is whether or not social media sites have the right to allow research companies access to all of its users posts for research. Understand that these sites do have privacy policies, but that is limited to not selling personal information of its users. On Facebook’s privacy policy they do say that anything made public on their site can be viewed by anyone. The culprit in this situation is pretty apparent. The social media sites that allow these...
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...Guidelines for Secure Use of Social Media by Federal Departments and Agencies Information Security and Identity Management Committee (ISIMC) Network and Infrastructure Security Subcommittee (NISSC) Web 2.0 Security Working Group (W20SWG) Version 1.0 September 2009 This document is publicly releasable Intended Audience This document is intended as guidance for any federal agency that uses social media services to collaborate and communicate among employees, partners, other federal agencies, and the public. Note: The Federal CIO Council does not endorse the use or imply preference for any vendor commercial products or services mentioned in this document. Guidelines for Secure Use of Social Media by Federal Departments and Agencies Page 2 TABLE OF CONTENTS INTENDED AUDIENCE............................................................................................................................................2 REVISION HISTORY ................................................................................................................................................4 ACKNOWLEDGEMENTS ........................................................................................................................................5 EXECUTIVE SUMMARY .........................................................................................................................................6 RISKS ......................................................
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