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Social Media & Promotion

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Submitted By rachaelallan
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As seasons change, small businesses such as hotels and restaurants must also change. Throughout the winter months, the fate of many businesses remains uncertain, with a lot riding on their winter marketing strategies (Bashford 2007). With growing pressure to deliver more value for less money (Lapointe 2012), businesses must battle to increase their share of consumer spending over the festive period (Baker 2012). The offering of seasonal discounts and sales promotions is one way in which many businesses seek to attract and improve business during this time (Rice University 2012). According to Bashford (2007), the biggest area of influence, in marketing today, is that of online marketing. With businesses now actively engaging with consumers on social media networks, discounts and promotions can be offered in real time, attracting the attention of thousands of consumers at once.

For hotels and restaurants, the winter months undoubtedly have an impact on their ability to succeed. Throughout this time, consumers are often less likely to venture out for a meal or overnight stay - especially if it involves dealing with snow and negative temperatures (Higuera 2012). Despite this, Abrams (2011) believes that offering winter sales promotions can encourage consumers to get out of the house and spread goodwill. Those restaurants offering home delivery services can very often experience steady business all year round, meeting consumer demand, by delivering products to their homes. Ravneberg (2011) claims that enticing locals can be very effective during the festive period. She reports that there are plenty of consumers willing to spend money for a taste of home - especially when offered at a discounted rate.

At a time when concerns are focused on unemployment and the health of the economy, businesses have continued to roll out promotional discounts -

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