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Hardware and Software Designers are rarely free to do whatever comes to mind. Just as designers consider their users’ needs for specific information, they must also consider any constraints imposed on them by their users’ hardware, software, and speed of connection to the Internet. Today, a single operating system (Microsoft’s XP) dominates personal computer market. Similarly, only two Web site browsers are favored by the vast majority of users. More than ninety percent of users have their monitors set to 1024x768, 800x600 or 1280x1024 pixel resolution. And while most users at work have high-speed Internet access, many home users still connect using dial-up. Within the constraints of available time, money, and resources, it is usually impossible to design for all users. Therefore, identify the hardware and software used by your primary and secondary audiences and design to maximize the effectiveness of your Web site.

4

Hardware and Software

R e s e a r c h - B a s e d We b D e s i g n & U s a b i l i t y G u i d e l i n e s

30

4:1 Design for Common Browsers
Guideline: Design, develop and test for the most common browsers.

Relative Importance: Strength of Evidence:

Hardware and Software

Comments: Designers should attempt to

accommodate ninety-five percent of all users. Ensure that all testing of a Web site is done using the most popular browsers. Sources of information about the most commonly used browsers: • http://www.google.com/press/zeitgeist.html • http://www.thecounter.com/stats/

Sources: Evans, 1998; Jupitermedia Corporation, 2003; Morrell, et al., 2002;
Nielsen, 1996b.

Example:
This site, when rendered on a Macintosh, falls apart (right). The website should display properly on all platforms, as it does below when rendered on a PC.

Research-Ba s e d We b D e s i g n & U s a b i l i t y G u i d e l i n e s

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