...Submitted By:Himanshu Sirohi Roll Number:- 11810030 Department Of management Studies IIT Roorkee Contents 1.Introduction 1.1 Project Name 1.2 Project Team 1.3 Project Description 2. Background and Problem Description 2.1 Why use IT Enablement Services 2.2 Five Phases or pillars of the Project 3. Measurable organization Value (MOV): 3.1 Financial and Strategic benefits 3.2 Customer Benefits 3.3 Operational Benefits 3.4 Quantifying Measurable Organization Value 4. Analysis of Alternatives 5. Total Cost of Ownership 6. Total Benefits of Ownership 7. Key Figures 7.1 Cash Flows 7.2 Total Costs 8. Evaluation of Alternatives 9. Recommendations 1. Introduction: 1.1 Project Name: Panchdeep Project. Digitization of Employees' State Insurance Corporation's (ESIC) operations 1.2 Project Team: The project consists of 5 Teams:1. 2. 3. 4. 5. 6. SI Team: MIT Team: BSD Team: MIT Remote: Network Team: Consultants Implementation team Maintainance Team Development Team Remote Support Team Networking Team 1.3 Project Description: ESIC is a statutory corporation under the ministry of labor and employment, Government of India. ESIC intended to implement the project, which is aimed at improving healthcare services to its beneficiaries by providing online facilities to employers and insuring people for registration, payment of premium and disbursement of cash benefits. Other modules will provide HR, finance and general administration programs for increasing the organizational efficiency...
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...via Art That Celebrates - they will offer finished art products such as: framed art, canvas giclees, and ready to hang wood plaques. The wood frames and plaques will be manufactured locally. All printing for Art That Celebrates will continue to be produced in house at Sage Brush’s warehouse. Sagebrush is convinced that the in-house publishing trend will continue so they have positioned themselves well compared to their competitors. Sagebrush has close business relations with major retailers across the country, and as these major retailers have been briefed on Sagebrush's entrance into the finished art market the feedback has been overwhelmingly positive. In fact many of these major retailers have committed to use Art That Celebrates services. As Art That Celebrates begins it’s process in becoming a major supplier of finished and ready to hang art work, it is imperative that they have a website. The idea of the website is...
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...Marketing Plan Executive Summary Dominique Van Voorhis, the vice-president of industrial engineering and operations systems for Grocery Gateway has been asked to make recommendations aimed at improving delivery operations at the weekly management meeting in seven days. There he will need to present his new ideas to the CEO and COO of Grocery Gateway. Dominique has already gathered the delivery time information as well as current average orders being placed. He’s been able to identify that it takes 15 minutes for set up, 30 minutes for stem time, 30 minutes to return to the centre and 15 minutes for close out. Also, 10 minutes were included to meet with the customer of whom almost half was to receive payment and unload. Their current total average order per day for each of their 13 different regions in their zone was 7,818. There are 5 alternatives to improve the delivery operations: 1) Extend driver shifts 2) Approach Descartes to expand licensing agreement 3) Increase the delivery charge 4) Eliminate drivers taking payment at delivery 5) Status Quo-many not actually improve the delivery options but it is an alternative Alternative 4 and 2 are the main recommendations as they will assist Grocery Gateway in increasing their deliveries completed per driver as well as speed up each delivery. If the majority of purchases were paid for online as opposed to the driver directly, delivery times would decrease significantly...
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...33 Innovation and disruption in U.S. merchant payments Innovation and disruption in U.S. merchant payments The U.S. merchant payments landscape is undergoing a period of rapid, technology-driven change. Mobile, online and social technologies are revolutionizing consumer access to information and sparking demand for new services that can support multichannel commerce, big data analytics, enhanced loyalty programs and targeted advertising. Consumers use the new tools to move dynamically between computer, mobile device and in-store experiences while shopping. For merchants, these cross-channel “journeys” create opportunities to integrate business-to-consumer (B2C) sales channels and to leverage generated data to understand consumer behavior. To capitalize on this opportunity, merchants need payments solutions that integrate adjacent business services and enable new functionalities that enhance loyalty programs and advertising performance. Robert Byrne Jason Hanson For payments and non-payments companies, new merchant services are attractive areas for growth. For payments companies, revenues from new merchant services could double today’s market in traditional merchant acquiring and transaction processing. For non-payments players, new services represent a major step toward closing the loop between investments in advertising and loyalty programs and consumers’ ultimate purchasing decisions. At the same time, cloud computing is lowering the barriers to entry...
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...through technology. As their current customers get older and expire, these younger generations will become their customer base. By having a website, they will also be able to provide more education to their patients. The site may also provide answers and act as yet another form of customer service. Pharmacy ABC will be able to provide convenience for their patients by adding online refill availability which will save both time and money. While expanding total market size, they must continuously and actively defend its current business (Kotler and Keller, 2010). A2. When comparing competitor’s websites (CVS and Walgreens), both companies offer similar information to what Pharmacy ABC website should have, including: • Online Prescription Refill o Both competitors offer similar options • Product Promotion/Sales o Both Walgreens and CVS offer a weekly sales and promotions ticker • Medicare D Reporting o Walgreens does this well by allowing the customer to enter medications and see available plans that cover those particular drugs. CVS provides deadline updates and information in regards to the program • Customer Service o Walgreens has a full section dedicated to Customer Service, whereas CVS has a phone number listed • Online Shopping Cart Feature o While this feature is available on both competitor’s sites, CVS provides a total dollar amount of what is in the cart. • Important Information for...
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...followed by a detailed analysis of the estimated cost of developing the website. Estimated Cost Component Vendor Setup/Project Implementation Cost per month Explanations Domain Registration for 1 yr. GoDaddy.com No set up fee. $19.95 annually $1.67 per month Domain registration for Vina Restaurant website along with business email services. E-Commerce and Website Hosting Pinnaclecart.com No set up fee. $359.40 annually $29.95 per month Full E-Commerce and Website Hosting, which include free website design templates for Vina Restaurant, Online Facebook Stores, Quickbooks integration, Mobile Online Store, Shopping Cart, and full support services SEO Software SEO Power Suite $299 one time purchase $0 monthly fee The recommended SEO PowerSuite is the Professional system for small businesses. The software provides wizards to guide the user through the optimization process. It includes 4 tools: Rank Tracker, Website Auditor, SEO Spyglass, and Link Assistant. Free functional upgrades for life. Authorize.net Payment Gateway Authorize.net $99 Setup Fee, $0.10 per transaction $20 monthly Gateway Fee Payment Gateway that's integrated with Pinnacle Cart checkout...
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...in trade and commerce. It actually helps to be interlinked, to go global and to stay updated with the current money and asset management techniques. The online banking is also referred as Electronic banking or Internet banking. As the world is going global so people from different countries are now getting engaged in business and other activities thus they now need very fast and easy access to bank accounts to fulfill the exchange formalities. In Bangladesh many banks have adopted online banking, these banks are HSBC, SCB, Citi Bank NA, Dutch Bangla Bank, City Bank, Bank Asia, Eastern Bank, Jamuna Bank, UCBL, AB Bank etc. All of them have adopted the online banking but there is difference in the style of providing the service, some are quite advanced and some are at the initial stage. Our study is all about to discover and present the current status of online banking in Bangladesh. Besides this, we also identify the scopes and challenges of online banking in Bangladesh. Objective of the study Our primary objective...
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...TOPIC This proposal discusses the use of e Commerce- buying and selling goods and services online – is one of the biggest uses of the World Wide Web. Starting an e Commerce business or website or expanding an existing business with an e Commerce website can be highly profitable, as the overhead costs of running a web site are very small compared to running a physical shop and have access to a global market. Small businesses that are considered appropriate become options. Tips and Strategies for attracting and keeping customer are also presented. While the paper focused on implement many technologies options available and strategies help companies to success in using e Commerce. There are all sorts of features and tools businesses owner can include in an e Commerce website design which will make the shopping experience quicker, easier, and more enjoyable for customers - and ultimately drive sales. This paper will analyze the difficulty of company and suggest solution can guide will give an overview of the different kinds of e Commerce web site and some of the features that can be included to help drive your sales. There’s also a guide to finding and choosing the right company to help set up own e Commerce web site and start trading online that most business owners should consider. POTENTIAL PROBLEMS & SOLUTIONS Problem When starting an online business selling products or services there are some costs which you can expect before you make your first sale. Your online store...
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...(uniform resource locator) of site – like www.mysitename.com □ Hosting – server where the web site resides on the internet □ Graphic Design – look and feel – color scheme, graphics, layout, template or unique design □ Home Page – the front page of the web site □ Content (Basic) – specific text and graphics that describe business, product, uses basic SEO 2) Suggested Components a) b) c) d) e) □ Navigation – method to direct user to other site pages and functions □ Logo – company logo graphic □ Contact Us – text page - phone, email, mailing address □ About Us – text page – company description, history, people photos & bios, certifications, etc. □ Analytics – site metrics about visitors and how they used site – like CPanel or Google Analytics 3) Optional Features – Typically No Database Required a) □ SEO – search engine optimization – maximize keywords, title, description, and content for search engines to more easily find your site, landing page creation, Google site map creation, robot file creation b) c) d) e) f) g) h) i) j) k) l) m) n) o) p) q) r) □ Privacy Policy – text page - how visitor information will be used / not used, etc. □ Terms of Use – text page - liability of using site, complaints, copyright, etc. □ Site Map – text page - with links to all other pages and /or subjects like an index □ Help / FAQ – Frequently Asked Questions – text page or Admin □ Information Request Form – contact me / send more information form – email...
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...V.Srikanth & Dr.R.Dhanapal A Business Review of E-Retailing in India V.Srikanth Assistant Professor / MCA Dept PES Institute of technology, Bangalore-560085, India vedanthamsri@yahoo.co.in Dr.R.Dhanapal Professor, Department of Computer Applications Easwari Engineering College, Ramapuram Chennai - 600089, Tamilnadu, India drdhanapal@gmail.com Abstract As a professor in computer science I am very much interested in training my students in e-Commerce and prepared myself for an in depth research in this area and to present a quick journal about e-Retailing concepts / framework, how an organization can start e-Retailing business quickly. Its Pro’s & Con’s, how to make the e-Retailing venture successful. How retailers should plan / experience to achieve varying success by leveraging the internet technology. How to incorporate traditional retails practices with Internet technology. And strive for success in India. How internet is used by users and its use for online shopping. It serves as a best article for all the readers across the globe. Keywords: E-Retailing,E-tailing, E-Commerce, Online Store, Retail, E-Business. 1. INTRODUCTION E-Commerce is a huge domain on conducting business over internet and e-retailing is part of it. When we discuss on digitally / Internet enabled commercial transactions between organizations and individuals using latest web technologies as per the policies of the Organization it takes the form of e-business. Nowadays, 'e' is gaining...
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...E-Commerce Solutions During the review of several top payment processing solutions, consideration was given to available options and features, setup costs, monthly costs, transaction costs, and ease of integration into the website and with the requisite customer relationship software solution. Google Checkout was eliminated from consideration because Google has announced that it will be discontinuing its checkout product after November 20th, 2013 (Google Support, 2013). The Authorize.net transaction gateway was eliminated from consideration because it would require the client to establish a separate merchant account (Authorize.Net, 2013). Our selection for a payment processing solution was the PayPal Website Payments Standard. Customers will be able to pay with either their PayPal account or with their Visa, American Express, Mastercard, or Discover credit card. The PayPal Website Payments Standard Integration Guide, pages 323-327, provides a method of using a web form to capture the billing information for each sale on the client's website in HTML input variables, and then pre-filling the PayPal payment form when the customer clicks the "submit payment" button. The payment information transmits to PayPal via the Website Payments Standard form. PayPal will return an Instant Payment Notification back to the client website to indicate payment status, and a website script will validate the payment notification. If the payment has processed successfully, the customer will be...
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...shop; offering souvenir products of their company logo. For example, the company may sell calendars, pens, t-shirts, and more to their policyholders and the general public. Or it can also come in the form of allowing policyholders the option to make payments on their policy/policies online. In either forms of how Pacific Guardian Life Insurance can engage in e-commerce mentioned above, it can definitely improve business for the company. Company souvenirs like T-shirts, and other logo items, are great for advertising, whether they are received as gifts or purchased. By having this selection available, it could possibly increase the company’s awareness with the general public. Accepting online payments for the company will give customers more options and will meet current market demands of allowing exchange of business to be more convenient and in control of the consumer. A1. Customer Payments Now that online businesses are at an all-time high, there are several options available to businesses to help aid in the transition to accept online payments. There are numerous companies offering merchant services; now in a sense even bundle up products and services needed to begin accepting online payments. I believe for this business, services provided by Verisign would be the best option to proceed with. Verisign is a trusted name in the online community and for consumers, which is the first step before participating in e-commerce. Due to possibilities of fraud, hackers, and online...
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...Dictionary.com * Commerce is a division of trade or production which deals with the exchange of goods and services from producer to final consumer * It comprises the trading of something of economic value such as goods, services, information, or money between two or more entities. Commonly known as Electronic Marketing, e-commerce is explained below. * “It consist of buying and selling goods and services over an electronic systems Such as the internet and other computer networks.” * “E-commerce is the purchasing, selling and exchanging goods and services over computer networks (internet) through which transaction or terms of sale are performed Electronically. The Business Process is described below, * A consumer uses Web browser to connect to the home page of a merchant's Web site on the Internet. * The consumer browses the catalog of products featured on the site and selects items to purchase. The selected items are placed in the electronic equivalent of a shopping cart. * When the consumer is ready to complete the purchase of selected items, she provides a bill-to and ship-to address for purchase and delivery * When the merchant's Web server receives this information, it computes the total cost of the order--including tax, shipping, and handling charges--and then displays the total to the customer. * The customer can now provide payment information, such as a credit card number, and then submit the order. * When the credit card number...
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...having to visit the shop physically. The administration module will enable a system administrator to approve and reject requests for new shops and maintain various lists of shop category This document is meant to delineate the features of OSM, so as to serve as a guide to the developers on one hand and a software validation document for the prospective client on the other. Scope Initial functional requirements will be: - • Secure registration and profile management facilities for Customers • Browsing through the e-Mall to see the items that are there in each category of products like Apparel, Kitchen accessories, Bath accessories, Food items etc. • Adequate searching mechanisms for easy and quick access to particular products and services. • Creating a Shopping cart so that customers can shop ‘n’ no. of items and checkout finally with the entire shopping carts • Regular updates to registered customers of the OSM about new arrivals. • Uploading ‘Most Purchased’ Items in each category of products in the Shop like Apparel, Kitchen accessories, Bath accessories, Food items etc. • Strategic data and graphs for Administrators and Shop owners about the items that are popular in each category and age group. • Maintaining database of regular customers of different needs. • Shop employees are responsible for internal affairs like processing orders, assure home delivery, getting customer's delivery-time feedback, updating order's status and answering client's queries online. ...
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...ASSIGNMENT 3 FRONT SHEET Qualification | | Unit number and title | | Assignment due | | Assignment submitted | | Learner’s name | Chu Quang Huy Nguyen Duc ManhTran Quang MinhPham Viet Anh | Assessor name | Nguyen Quynh Lien | Learner declaration:I certify that the work submitted for this assignment is my own and research sources are fully acknowledged. | Learner signature | | Date | | Grading grid P3.1 | P3.2 | P3.3 | P3.4 | P3.5 | P4.1 | P4.2 | P4.3 | M1 | M2 | M3 | D1 | D2 | D3 | | | | | | | | | | | | | | | Assignment title | Marketing Program Proposal | In this assignment, you will have opportunities to provide evidence against the following criteria. Indicate the page numbers where the evidence can be found. | Assessment criteria | Expected evidence | Task no. | Assessor’s Feedback | LO 3. Understand individual elements of the extended marketing mix | 3.1 explain how products are developed to sustain competitive advantage | - Explain what is product, propose your new product - Explain what is competitive advantage and describe your company’s competitive advantage- Explain how the new product is developed to sustain your company’s competitive advantages. | 2.1 | | 3.2 explain how distribution is arranged to provide customer convenience | - Explain what is distribution. Describe your distribution strategy for the new product- Explain what is customer convenience- Explain how your distribution strategy is arranged...
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