...Ryan McHugh Marketing Plan Southwest Airlines Green Initiatives Executive Summary Southwest Airlines was formed in 1971 as a small airline in texas offering services between Dallas, Houston, and San Antonio. Its goal at the time was to provide to customers an airline that got passengers to their destinations on time, for a low price, while making it an enjoyable experience overall. By taking these simple goals and making them a reality for customers, Southwest has been able to expand into a well know and recognized domestic airline. Today the company is able to fly over 100 million passengers a year to 66 cities across the U.S. offering over 3,000 flights daily. Southwest is focused on serving its customers with respect and satisfying customer needs to the best of their ability while maintaining the highest quality service and lowest prices. The company has been able to take advantage of the gaps within the domestic travel market where competitor airlines have failed. These gap exists in low cost service, onboard amenities, excellence in customer service, and the realization of a need for more environmentally friendly airline services. Research and projections indicate that the use of the current business plan coupled with the introduction of Green Initiatives will be sufficient in maintaining the current success and increasing future revenues for the initiatives. In 2007, Southwest began reporting on their current and future environmental initiatives. They have stated...
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...Introduction Air Southwest Company started in 1967 and in 1971 they changed their name to Southwest Airline Company (). Southwest is America’s low-cost carrier. Southwest’s vision is “to become the World’s Most Loved, Most Flown, and Most Profitable Airline (). Southwest’s mission is, “dedication to the highest quality of Customer Service delivered with a sense of warmth, friendliness, individual pride, and Company Spirit (). Their values are to be a warrior spirit, have a servant’s heart, have a “fun-LUVing” attitude, and be a passionate team player. A warrior spirit is someone who works hard, desires to be the best, be courageous, display urgency, persevere, and innovate. For the servant’s heart they believe to follow the Golden Rule, adhere to the principles, treat others with respect, put others first, demonstrate proactive customer service, and embrace the Southwest family. For “fun-LUVing” Southwest believes in having fun, do not take yourself too seriously, maintain perspective, celebrate successes, and enjoy work. For being a passionate team player, Southwest believes in safety and reliability, friendly customer service, and low cost (). The three sphere of…. Are economic, political and civil society. There needs to be a balance in the three spheres to be successful in ….. Southwest has current programs in the three spheres and the environment. Under the economic sphere…. Under the political sphere…. Under the civil sphere…. Under the environment…. Recent events...
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...School of Management Coursework hand-in sheet Student name(s) | % | | % | Naomi Wai | 20% | Chukwudubem Joseph Onochie | 20% | Nevena Rakovska | 20% | Anish Rai | 20% | Warren Cannon | 20% | | | For group work – individual % contributions need to be stated only where they are not equal. Department (e.g. Management): School of Management | Programme and Year of Study: Accounting and Finance, Y3 | Name of lecturer: Dr. Sarah Park | Unit title and code (eg MN20010): MN30449 | Number of pages in assignment:17Word count: 2845 | Declaration I/we certify that I/we have read and understood the entry in the relevant Student Handbook for the School of Management on Cheating and Plagiarism and that all material in this assignment is my/our own work, except where I/we have indicated with appropriate references. I/we agree that, in line with Regulation 15.3(e), if requested I/we will submit an electronic copy of this work for submission to a Plagiarism Detection Service for quality assurance purposes. I/we also confirm that the percentage allocation of work is as shown above. Student Signature(s) | | | | | | | If assessment is group based, all members of the group must sign this form When to hand in You should aim to hand your work in before the deadline given by your lecturer/ tutor. The University guidelines on penalties...
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...Economic Analysis of Southwest Airlines Facilitator: James Young MGT: 513 Managerial Economics October 14,2012 Economic Analysis of Southwest Airlines History of Southwest Airlines History and Key Defining Moments Southwest Airlines was founded in 1966 when a group of Texas investors pooled together 560,000 to form the Air Southwest Company, incorporated in 1967 the company was envisioned as a commuter airline serving the cities of Texas, Dallas, Houston and San Antonio. Although the Texas Aeronautics Commission (TAC), the body responsible for overseeing aviation within the state granted the company permission to fly the routes requested in February 1968, three competing airlines filed suits to prevent the airlines form getting off the ground. An attorney, who stake in the company was a mere 20,000, took the case all the way to the U.S. Supreme court and in December 1970 this court ruled in the favor of Air Southwest. Early in 1971, Air Southwest changed its name to Southwest Airlines, the fledgling airline began operations on June 18, 1971 under the stewardship of President M. Lamar Muse, the airline offered six daily roundtrip flights between Dallas and San Antonio, and twelve daily roundtrip flights between Dallas and Houston. The start of service in June 1971 was accomplished with three 737-200 aircrafts that had been obtained from Boeing on favorable terms, and a fourth aircraft was obtained in September of 1971. The rest of 1971 and 1972 saw operating...
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...Introduction Southwest Airlines was founded in 1967 by Rollin King and Herb Kelleher in vision of creating an affordable airfare to public. They had the idea that if they could offer the speed and convenience of air service at a price competitively near that of driving or bus service then they could win over customers. According to frequently-cited story, King described his vision concept to Kelleher over dinner by drawing on a paper napkin a triangle symbolizing the routes, Dallas, Houston, and San Antonio, later became known as “The Golden Triangle”. This image is still found today on their website. In November 27, 1967, with $500,000 in the bank account, Kelleher filed the application with the Texas Aeronautics Commission (TAC) with only three Boeing 737 aircraft. The original name of the company was Air Southwest co. (Southwest Airlines, 2012) In March 1971, Lamar Muse joins Air Southwest as president and sold promissory notes raising an excess of $1.25 million to cover aircraft and startup cost and changes its name to Southwest Airlines Co. (Southwest). In September 29, 1971, Southwest receives it fourth aircraft. The primary aspect of the firm’s business model is to eliminate the unnecessary frills offered by competitors, thus reducing the cost to customers. Southwest also reduced cost by focusing on a smaller number of routes and only flying one type of aircraft, the Boeing 737. Choosing only to fly one type of aircraft was a very strong and successful strategic...
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...Southwest Airlines Christopher Slusser Embry-Riddle Aeronautical University Abstract Southwest airlines are currently the dominating airliner in the United States. Many other companies have tried to join Southwest in their current dominance, but have not held up to their standards. This paper will take a deep look into what and how Southwest operates in order to keep themselves a head of the game. A broad explanation of their current management style and where they plan to be in the future will touched on. To be at the top, Southwest has taken an in depth strategic planning and the willingness to do the impossible. TABLE OF CONTENTS Abstract…………………………………………………………………………..2 History……………………………………………………………………………4 Decision Making………………………………………………………………….5 Companies Strengths and weaknesses……………………………………………6 Short Term Goals…………………………………………………………………8 Long Term Goals…………………………………………………………………9 Ethics……………………………………………………………………………..9 Leadership………………………………………………………………………10 Performance Affected by Environment…………………………………………11 Threats…………………………………………………………………………...12 Opportunities…………………………………………………………………….13 Strengths…………………………………………………………………………14 Continuous Improvement………………………………………………………..15 Overall Strategy……………………………………………………………...…..17 Southwest Effect…………………………………………………………………18 Suggestions……………………………………………………………………....19 Southwest Airlines Southwest is an airline that was incorporated in Texas on June 8th, 1971. The company began their venture with...
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...video and outline the corporate strategy used by the CEOs. Coca-Cola Nevelle Isdel never aspired to become CEO of the company, he just wanted to do the job he was hired to do. Mr. Isdel retired to the south of France in 2001 after 35 years with Coca-Cola. The board asked him to return after the two prior CEOs were unsuccessful. They wanted him to focus on driving sales and concentrate on acquiring new brands. In his plan to drive the company forward, Mr. Isdel did not feel the need to venture into the same businesses as his competitor, Pepsi. Pepsi had branched out from carbonated drinks to snacks foods like Frito-Lay. Mr. Isdel decided to remain faithful to the brand and introduced two new beverages, Coke Black, and a carbonated green tea, Enviga. Mr. Isdel's degree in social work shows he has compassion, and that spans across the work he does as an activist and within the community. VF Corporation Prior to watching these clips I had no idea VF Corporation was the largest seller of jeans. CEO, Mackey McDonald joined VF Corporation on 1983 and decided not only that he wanted to become CEO, but he wanted to do by the time he was forty. Unlike the other CEOs featured, Mr. McDonald wanted to run this company. Five years into his role as CEO, he had to cut thirteen...
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...Nwagbaraocha September 9, 2010 1. Discuss the corporate culture at Southwest Airlines and how it leverages its culture to achieve a competitive advantage. Southwest Airlines was incorporated in Texas in June 18, 1971. Southwest started with only 3 Boeing 737 aircraft and they only serviced Houston, Dallas, and San Antonio. Today Southwest operates 541 Boeing 737 aircraft and they service 69 cities. Southwest became a major in the airline industry in 1989 when it exceeded the billion dollar mark in revenues. Southwest is the US most successful low fare high frequency airline. Southwest operates more than 3,510 flights a day coast to coast making it the largest US carrier based on domestic passenger carried. Southwest maintains the third largest passenger fleet of aircraft among all of the commercial airlines. According to the Department of Transportation Bureau of Transportation Statistics Southwest carries more passengers than any other US airline. Southwest profitability business model led to a common trend called the Southwest Effect. The Southwest Effect is to show that it is less expensive to take a flight than driving between to points. Southwest entered the airline market at rates that allowed the airline to be profitable only on the basis of lean operations and high aircraft use. The main ides of the Southwest Effect is when a low fare airline enters the market, the market changes, and grows...
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...Human Resources Research Paper Strategic Human Resource Research Assignment Human Capital Concepts MMPBL/530 Introduction The InterClean, Inc. is an organization with aspirations of globally expansion as well nationally. The primary basis of it’s desire to expand is one of increased revenue which will translate to profits. In an effort for InterClean to ensure the desired results human resources will endure various challenges. InterClean is managing one issue which is the acquisition of EnviroTech. The acquisition of EnviroTech long term goal is to help InterClean manage the issues it will face as it expands globally. InterClean will have to train the EnviroTech staff as well as ensure that they blend into the corporate culture. The institution of the items which must be executed will assist in the competitive edge that will distance InterClean from any of its competitors. Collectively Team D evaluated the InterClean case and benchmarked its results with various companies such as Pfizer, Little Tikes, The Disney Company, AT&T, Mead and Verizon and examined what tools these companies have utilizes in order to expand globally and become successful. Pfizer Pfizer was created in 1849 by two cousins Charles Erhart and Charles Pfizer. The company began to market products for the common day problems, from skin irritation to upset stomachs. Throughout the years Pfizer works on producing the current products, while research...
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...term of staffing, resources and competencies, organizational structure, resource allocation, procedures and policies, practices improvement, information and operating system, incentives, corporate culture and leadership. How well the firm completes these tasks determines the success of the strategy, which is presented in form of strategic and financial objective accomplishment, employees and customer satisfaction as well as other stakeholders’ interest. Therefore, in order to evaluate and grade the strategy execution process of Southwest Airlines, we will analyze the extent to which the firm fulfills the tasks needed. The comprehensive analysis is covered in the following part of the paper. 1. Staff the organization with managers and employees capable of executing the strategy well. (1 point) We will break the issue into two facets including management team building and employees recruiting, hiring and training. In term of management, Southwest Airlines (SA) seems to have a strong competitive advantage over its rivals. It means that it possesses a truly strong and excellent management team with the leadership of prominent CEOs and COOs including Herb Kelleher (CEO, 1981-2001), James Parker (CEO, 2001-2004), Colleen Barrett (CFO, 2001-2008) and Gary C.Kelly (CEO, 2004-present). Herb Kelleher can be...
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...Advertising • 3 Corporate affairs o 3.1 Headquarters o 3.2 Employment o 3.3 Impact on carriers o 3.4 Lobbying Texas rail • 4 Destinations o 4.1 Top served cities o 4.2 International service • 5 Airline partnerships o 5.1 Codeshare agreements • 6 Fleet o 6.1 Current fleet o 6.2 Fleet history o 6.3 Livery o 6.4 Special liveries • 7 Products and services o 7.1 Southwest experience o 7.2 In-flight entertainment o 7.3 Evolve interior • 8 Rapid Rewards • 9 Incidents and accidents • 10 Controversies • 11 See also • 12 References • 13 External links History Early history Southwest Airlines Boeing 737-200 wearing the original airline colors when landing at San Antonio in 1975 Southwest Airlines traces their roots to the March 16, 1967 incorporation of Air Southwest Co. by Rollin King and Herb Kelleher to provide service within the state of Texas.[2][3] Kelleher believed that by providing intrastate service within Texas, the airline could avoid federal regulation.[8] Three airlines (Braniff, Trans-Texas, and Continental Airlines) started legal action which was not resolved for three years. Air Southwest prevailed in 1970 when the Texas Supreme Court upheld Air Southwest’s right to fly within Texas.[9] The Texas decision became final on December 7, 1970 when the U.S. Supreme Court declined to review the case, without comment. Boeing 737-200 at William P. Hobby Airport in 1983 The story of Southwest’s legal fight was turned into a children’s book, Gumwrappers and Goggles...
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...Running Header: Harrison-Keyes, Inc. Benchmarking Harrison-Keyes, Inc. Harrison-Keyes Inc. is an organization that is trying to move into a new market that will enable them to sell their books using new media forums. Many obstacles are currently standing in their way to achieving the success that they believe they can obtain. Like many other companies Harrison-Keyes has turned to benchmarking other organizations that have encountered and overcome similar problems. We will identify organizations that have faced the specific issues that are now present at Harrison-Keyes. We will describe the situations that other organizations found themselves in, how the benchmarked company responded to the specific issue and what outcome was achieved by their responses. We will also identify the key concepts used by the benchmarked companies, and compare and contrast those concepts. Harrison-Keyes is a successful company with award winning authors writing books for them to publish. We will give Harrison-Keyes the tools that they need to keep that team together. We will establish ways for them to overcome obstacles using implementation plans, strategic and risk management as the foundation for success. Compare and Contrast Organizations that have gained recognition for best practices are often mimicked by others to gain or improve their company’s financial status and make them leaders in their markets. To find out which organizations have the best practice solutions, benchmarking research...
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...So the current issue of Businessweek has an article on Apple that I am basically (given my profession) obliged to love (Apple’s Supply-Chain Secret? Hoard Laser, Nov 3). It opens by recounting how Apple invested heavily in a special kind of laser in order to implement a design element (a little green light on a laptop so that users would know that the camera is on) and builds to this: Most of Apple’s customers have probably never given that green light a second thought, but its creation speaks to a massive competitive advantage for Apple: Operations. This is the world of manufacturing, procurement, and logistics in which the new chief executive officer, Tim Cook, excelled, earning him the trust of Steve Jobs. According to more than a dozen interviews with former employees, executives at suppliers, and management experts familiar with the company’s operations, Apple has built a closed ecosystem where it exerts control over nearly every piece of the supply chain, from design to retail store. Because of its volume—and its occasional ruthlessness—Apple gets big discounts on parts, manufacturing capacity, and air freight. “Operations expertise is as big an asset for Apple as product innovation or marketing,” says Mike Fawkes, the former supply-chain chief at Hewlett-Packard (HPQ) and now a venture capitalist with VantagePoint Capital Partners. “They’ve taken operational excellence to a level never seen before.” So operations management is key for Apple! Does it get sexier than...
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...Preparing to Conduct Business Research: Part 1 Southwest Airlines Team C RES351 Michael Mancini Jr. Oct. 4, 2013 What are the research questions? - Judi What are the hypotheses? - Judi Southwest Airlines Motivational Draft Paper Southwest Airline Background How did the airline giant become so successful? Southwest Airlines is one of the largest most cost-effective airlines in the nation. The company was founded in Texas by Rollin King and Herb Kelleher, were the airlines was incorporated to service three cities, Dallas, Houston, and San Antonio only used four planes. According to the often told story King and Kelleher discovered the concept while having dinner and the thought came on a napkin with a triangle shape of the three cities. Looking at a map for the state of Texas it appears that Dallas was at the top and San Antonio and Houston were at the bottom which, symbolize triangle. Many of the other Airlines wanted to keep Southwest Airline on the ground, to name a few United Airlines, Continental, and Trans-Texas. Even though the other airlines tried to keep southwest from flying legally on December 7, the Supreme Court declined to review the other Airlines case allowing Southwest to fly. A book was written based on Southwest Airlines titled “Green Wrappers and Goggles”, and the Arthur name was Winfield Barnum the story symbolize what happen if for example the name of the characters where T J Love and small jet taken to court by two large jets to stay...
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...industry and shape the strategic position of a medium-sized airline in the US market. Table of Content Abstract ..................................................................................................................................... 2 1 Introduction........................................................................................................................ 3 2 The US Airline Industry ................................................................................................... 4 2.1 Industry competitors ................................................................................................ 4 2.1.1 Major legacy carriers (United, American , Delta, US Airways) .................. 4 2.1.2 Low cost carriers (Southwest) ......................................................................... 4 2.2 Competitor analysis ................................................................................................. 5 2.2.1 Rivalry between competitors............................................................................ 5 2.2.2 Threat...
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