...Service Request SR-KF-013, Section 5 Kudler Foods System Requirements List Learning Team B BSA/475 April 20, 2015 Robert Garcia Loyalty Program Functional Requirements · The new customer loyalty system must be able to be partnered with the current Point-of-Sale System · The system will allow be able to track and award loyalty points which can be redeemed · The system will allow for employees to view point totals via terminals · Must allow for management and changes to be made by the cashier · Must allow for third party partners to be able to make changes and updates · The system should allow for report generation in order to obtain statistics and historical data · Must allow for customers to verify account information, check point balances, and redeem points through the Kudler Fine Foods website. · Purchase receipts should yield current point balance information · Must be able to track customer purchases · Must be able to incorporate the existing SQL database of customers · Must include a new SQL database for loyalty program customers · Must be able to import existing customers to the new SQL database · SQL databases must be accessible 24/7 via central location · Must be able to expand based on the needs of the company · System must be able to support the immediate issue of loyalty program cards · System must be easy to utilize, include instructions, with a “how to” option at terminals Loyalty Program Non-functional Requirements · The system should coincide...
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...BSA 310 Entire Courses (UOP Course) For more course tutorials visit www.tutorialrank.com BSA 310 Week 1 Discussion Question 1 (UOP Course) BSA 310 Week 1 Discussion Question 2 (UOP Course) BSA 310 Week 2 Discussion Question 1 (UOP Course) BSA 310 Week 2 Discussion Question 2 (UOP Course) BSA 310 Week 2 Individual Assignments Critical Information Systems Paper (UOP Course) BSA 310 Week 3 Discussion Question 1 (UOP Course) BSA 310 Week 3 Discussion Question 2 (UOP Course) BSA 310 Week 3 Individual Assignment Service Request SR-kf-013 (UOP Course) BSA 310 Week 4 Discussion Question 1 (UOP Course) BSA 310 Week 4 Discussion Question 2 (UOP Course) BSA 310 Week 4 Individual Assignment McBride Marketing Paper (UOP Course) BSA 310 Week 5 Discussion Question 1 (UOP Course) BSA 310 Week 5 Discussion Question 2 (UOP Course) BSA 310 Week 5 Team Assignment Service Request SR-rm-012 Paper and Presentation (UOP Course) ____________________________________________________ BSA 310 Week 2 Individual Assignments Critical Information Systems Paper (UOP Course) For more course tutorials visit www.tutorialrank.com Individual Assignment: Critical Information Systems Paper • Write a 3-5 page paper based on one of the following Virtual Organizations: o Smith Systems Consulting. Huffman Trucking. Kudler Fine Foods. • For the selected Virtual Organization, describe an information system critical to the business processes of the organization...
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...Service Request SR-kf-013 Week 2 Team D BA/375 June 15, 2015 Dr. Cheryl Mason Service Request SR-kf-013 Week 2 Scope Kudler Fine Foods (KFF) is a specialty food store located in the upscale metropolitan area of San Diego, CA. In an effort to boost revenue, KFF is seeking to launch a shopper rewards program. These types of systems are very common in most grocery store chains around the world offering discounts on in store products, however KFF is determined to cater to the demographic of their shoppers by taking this program a step further. The system specific to KFF needs includes a reward points system designed to provide the customer exclusive offers on both in store products and with third party partners. This system will be designed to store customer data while providing reward points to be used for purchases both in-store and with third party partners. Reward points will be redeemable for fine foods, first class airline upgrade, high end gifts, and other items and bonuses of that nature. Points will be rewarded in increments based on money spent on purchases within the store in which the customer provides a reward card or number to reference (phone #) during checkout process. Since this system will be collecting customers’ personal information, it is imperative that potential issues are addressed prior to the implementation of this system. In order to open a rewards account a customer will need to provide personal data such as phone numbers, and home/email...
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...Learning Team C Week Five Assignment Score Sheet TEAM This is a very good attempt at putting together a system concept for the Kudler Fine Food project. You presented a clear definition of what the Kudler Fine Food Frequent Shopper project was to look like. However, there are some areas that you need to reconsider. I enjoyed reading your paper. General comments: See my comments in your paper. You need to do a thorough review of grammar and spelling. - Grammar, spelling, and/or sentence structure errors detracted from this write up. See my comments in the paper. You need to do a better job at proofing your work for grammar and spelling errors. Take advantage of the Center for Writing Excellence tools. This paper had several APA Style errors. I have indicated in red on this score sheet those sections that did not earn maximum points. I have included my comments in your paper. A commented copy of your paper follows these comments and the scoring matrix. Comments in red text or highlighted in green are deficient. Disregard comments highlighted in yellow – my marking used for grading or gray – information I copied from a different area of your paper. Let me know if you have any questions. Disregard highlights in yellow. I use these to track through your papers. |Subject |Points |Points Earned | | ...
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...Service Request SR-kf-013 Team D BSA/375 July 6, 2015 Dr. Cheryl Mason Service Request SR-kf-013 Introduction Kudler Fine Foods (KFF), an upscale specialty gourmet foods shop with three locations (La Jolla, Del Mar and Encinitas), has documented interest in the development of a Frequent Shopper Program to allow enhanced information management by tracking customer-purchasing trends. This request is in an effort to boost revenue, increase loyalty, and maximize profitability of KFF’s consumers. Providing a loyalty points system to offer incentives for customer loyalty can be an effective way to collect valuable customer data including future purchasing needs Scope The scope of the project itself will include developing methods to track and analyze customer purchases, collect customer information, reward customers for their loyalty to Kudler, as well as determine a process to base inventory decisions on customer purchase data. These types of systems are very common in most grocery store chains around the world offering discounts on in store products, however KFF is determined to cater to the demographic of their shoppers by taking this program a step further. The system specific to KFF needs, includes a reward points system designed to provide the customer exclusive offers on both in store products and with third party partners. This system will be designed to store customer data while providing reward points to be used for purchases both in-store...
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...Frequent Shopper Program Robert Furmanek BSA 375 July 15, 2013 Karen G. Knox Kudler Fine Foods Project Charter Prepared: June 20, 2013 Project Name: Service Request SR-kf-013 Project Manager: Kathy Kudler Customer: Kudler Fine Foods Project Sponsor: Kathy Kudler Project Start / End (projected :) Project Overview Service Request Sr-kf-013 is the implementation of a Frequent Shopper Program at Kudler Fine Foods. The information system created will collect information of every purchase of a loyal customer, keep track of their purchases, and provide point systems for loyal customers to receive a discount on certain items. Objectives Kudler Fine Foods (KFF) was established in 1998 by Kathy Kudler. Kudler is based in southern California and offers a wide array of high-end food products and wines. Kudler has currently three locations (La Jolla, California, Encinitas, California, and Del Mar, California. KFF is interested in development of a project request for a frequent shoppers rewards program (SR-kf-013) that consists of a brand new system that will track their customer’s purchases through a frequent shopper program. This new tracking system will award Kudler’s valued customers with loyalty points that can be redeemed for sale incentives made through the company and its partnership with a variety...
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...Service Request SR-kf-013 Finalized Michelle Coll, Stephen Gundrum, Christoper A Kane Brink, Sabrina Ruiz, Devan Winget BSA/375 March 31, 2014 Ramana Metlapalli Service Request SR-kf-013 Finalized Kudler Fine Foods Kudler Fine Foods (KFF) is looking to develop a system to track customer purchases in order to identify purchasing behavior patterns. They hope to use the information gathered to refine the company's processes and offerings to best satisfy the needs of their valued customers. Management has decided to approach this initiative is through the implementation of a frequent shopper program. Traditional programs of this sort would not begin to satisfy the sophisticated senses of Kudler's elite customer base; as a result, a decision has been made to partner with a loyalty points program that will provide rewards points to customers that can be redeemed for high-end gifts and upgrades. System Requirements Gathering During the initial stage of development, it is imperative to gather enough information to be able to accurately describe the system requirements. The first step is to determine the scope of the project based upon the objective outlined in the request. The next step would be to identify those that have a vested interest in the proposed new system. Once this information is known the project can be divided into modules and tasks can be assigned. Scope The deliverable for this project is to create a business/systems requirement document for the development...
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...Running head: SERVICE REQUEST SR-KF-013 - KUDLER FINE FOODS Service Request SR-kf-013 – Kudler Fine Foods Kent Alexander, Tracy Duncan, Elvis Rocha Jr, Eliseo Perez, Todd Ruggles University of Phoenix BSA375 Fundamentals of Business Systems Development May 10, 2010 System Development Phase I Kudler Fine Foods is committed on providing customer satisfaction to all customers that purchase products from all of affiliated stores. To better serve the customers, Kudler is interested in developing a system to track customer purchases through a Frequent Shopper Program to award loyalty points for redemption (Kudler Fine Foods). Scope To develop a Frequent Shopper Program (FSP) that will improve customer’s satisfaction, track purchasing activities from the customers, and offer high end product for redemption as a reward for shopping at their stores. Goal Under the new program, each customers purchase transactions will be recorded and reward points will be earned base on dollar amount spent per transaction. Once points are accumulated, the points can be redeemed for high end gifts, products, specialty foods (Kudler), or partnership services from vendor companies. With the new system implementation, Kudler Fine Foods will be able to add new value to customers; improve customer satisfaction, increase margin profits, customer loyalty, and have adequate management system to track customer’s spending habits at Kudler Fine Foods. ...
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...Invest. Innovate. Inspire. For a new India. ANNUAL REPORT 2014-15 India is at the threshold of a new era of growth and opportunity. This is driven by increasing economic activity, ongoing ‘Make in India’ initiatives and a demographically well-placed, aspirational society. Reliance Industries Limited (RIL) continues to be a partner in India’s ongoing journey towards economic and social well-being, and remains committed to investing in and innovating for India. RIL is striving to meet and exceed global benchmarks in product quality and customer service with inspiring ideas and strategic investments. From the manufacturing landscape to high-growth consumer service sectors, RIL is achieving superior outcomes that facilitate India’s drive for global leadership. RIL is delivering industry-leading performance through consistent efficiency in operations and prudent configuration of assets. RIL is making sizable capital investments, focusing on technology and expanding its level of services from the hydrocarbons sector to consumer businesses. RIL innovates for existing businesses and also focuses on developing new business models to deliver g g g y significant value for its growing stakeholder fraternity. In this effort, it collaborates with o s with leading global institutions to help usher in a n era of possibilities. global new is growing o RIL’s focus is to continue growing as a respons responsible organisation, thereby e inspiring progress in...
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...AMADEUS SELLING PLATFORM (AMADEUS VISTA): Amadeus Selling Platform (Vista) offers you a graphical interface to the Amadeus system making it easier for you to sell travel, increase your productivity and focus on delivering great customer service. Designed using the latest web technology, the intuitive graphical interface enables both new and expert users to make the most out of the Amadeus system. Amadeus Vista has been recently renamed Amadeus Selling Platform. All users of version 2.3P200 upwards will see the new name Amadeus Selling Platform in the user interface. INITIATES AMADEUS SELLING PLATFORM: Click on default icon on your desktop to browse Amadeus Selling plat form. If home page set by for Amadeus Selling platform, it will open automatically. You can type at address bar amadeusvista.com To launch your current version of Amadeus Selling Platform (Vista), just click on the left side on LAUNCH AMADEUS SELLING PLATFORM System initiates Amadeus selling platform application System Response: _______________________________________________________________________________________ _ Amadeus Qatar W.L .L -1- Amadeus Reservation & Ticketing System Response SIGN-IN IN GRAPHIC MODE: To sign in to Amadeus, you use a unique code or sign. Your sign created for you by your local security administrator who can grant attributes to your sign that control the functions you allowed to use and the level of security you permitted to have. The security...
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...ANNUAL REPORT 2013-14 GROWTH IS Growth is Energy l Growth is Value Growth is Happiness l Growth is Life... Growth is Energy Growth is Value Growth is Happiness Growth is Life... Late Shri Dhirubhai Ambani Founder Chairman G rowth, in all its facets, has been a distinguishing factor at Reliance, ever since our inception. Our philosophy envisions growth as a universal concept, that represents multiple possibilities and touches all aspects of life. This explains why we have put in motion some of the most ambitious plans, aligned to the needs of India as it develops into a world-force. The continuing expansion of our key business verticals places us at a vantage point with reference to the aspirations of India. We have taken strategic decisions in key areas that will drive our growth and also create better outcomes for our youthful nation. Strategy at Reliance is about making prudent choices, balancing risks and return, building competitive advantages and envisioning the future through the power of innovation. Innovation has always been a cornerstone of our operations. It has enabled us to make significant technology-driven breakthroughs that add value to existing businesses, and create new ones. We are partnering with leading global institutions renowned for excellence to strengthen our experience and expertise. From the manufacturing landscape to high-growth consumer service sectors, Reliance is making progress possible each day. We are helping the country...
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