...Riordan Manufacturing Service Request SR-RM-012 Learning Team B Tony Jones Michael Jackksen George Thomas University of Phoenix Online CMGT578-IT Strategic Planning September 2, 2013 Company Overview Riordan Manufacturing is a global plastics manufacture with around 550 employees, Riordan annual earnings is project to be 46 million. Riordan Manufacturing is owned by Riordan Industries, a fortune 1000 company based in San Jose California with more than 1 billion in revenues. Dr. Riordan a chemistry professor founded the company in 1991 and it has grown to a global organization with locations in Michigan, Georgia, and China. In 1992 the company got its name after Dr. Riordan obtained venture capital and purchased a fan manufacturing plant in Pontiac, Michigan. Mission Statement Riordan Manufacturing mission is to be the leader in using polymer materials to provide solutions to their customer challenges and to be the leader in identifying trends. Riordan customer focus is to build long-term relationships through maintaining quality controls, innovative solutions, a responsive business attitude, and reasonable in price. The company committee to maintaining an innovative and team orientated work environment providing a climate focused on the long term growth of the company. Service Request Riordan Manufacturing placed a service request for all locations to review existing business systems. All areas within the organization are...
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...SR-RM-012 Team A Week 3 BAS/310 March 23, 2014 Anastasia Jakubow Systems in Review We have been asked to review current and future systems for Riordan Manufacturing’s Human Resource and Legal departments. We have done an evaluation of the systems as they are today. The goal has been to identify areas that need improvement. Our suggestions are as follows. Human Resource The present Human Resource Information System (HRIS) was installed in 1992. Here is a short rundown of what the system does: stores employee information (pay rate, hire date etc.), contains separate excel spreadsheets for training/development and job analysis/salary compensation, job openings and resume filing, and employee relations (complaints, grievances etc.) ("HRIS", 2005). Upon review, it is concluded that Riordan Manufacturing is operating on an outdated HRIS. This has at least two disadvantages. First and foremost, the current system has security concerns. Second, the current system is not efficient. A survey of HRIS systems users has shown that lack of efficiency is one of the biggest problems with old HRIS systems, and therefore one of the top priorities in a new system (“Top HRIS challenges,” 2002). Security concerns include the following: employee information changes must be submitted on paper creating a possibility for loose papers with personal information, resumes are stored in multiple unsecured locations, and employee files are kept in multiple unsecured locations...
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...Riordan Manufacturing is a global plastics manufacturer with about 550 employees. Riordan Manufacturing is owned by Riordan Industries, a fortune 1000 company based in California with more than 1 billion in revenues. Chemistry professor Dr. Riordan founded the company in 1991 and it has grown to a global organization with locations in Michigan, Georgia, and China. Riordan Manufacturing placed a service request for all locations to review existing software applications. All areas within the organization are using various business systems of which each represent challenges. The organization needs us to identify problem areas and create solutions. The current software applications differ at each location creating compatibility issues. The Michigan plant's application system developer is no longer in business leaving no access to updates or troubleshooting. San Jose accounting application contains no source code eliminating the ability to modify the program. The F&A department's data is provided from data files. Some data is in hard copy and must be re-entered. Other data files must be converted to the corresponding account codes. Turnaround time on Income Statements and Balance sheets is too long based on the man hours required to complete the task; resulting in laborious monthly audits. Sales and Marketing plans to consolidate customer information using a CRM system. Using Historical Sales, Past Marketing Plans and Research, and Sales Databases to create a cohesive flow of...
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...Riordan Manufacturing System Kao Yang, Tiara Smith, Greg Scott, Thomas Adams BSA 310 December 5, 2013 Oswald Angst Riordan Manufacturing System Riordan Manufacturing was founded with the intention to provide patents for processing different types of plastic. The founder, Dr. Riordan, already had several of these patents ready for licensing. While in possession of these patents, the company would be able to provide a unique product to its consumers. Alternatively, the company could charge other businesses simply for the use of their patented plastics. The initial business strategy revolved around research and development to take advantage of their patents and generate revenue through licensing. Riordan's business plan expanded and adopted production when the company opted to purchase a manufacturing plant. Riordan Manufacturing use this plant to produce plastic containers and custom plastic parts. The home page for Riordan Manufacturing provides a company overview as well as several links to important resources for employees. The company goals and expectations are clearly presented, as well as a brief history about the company. It could be seen as a human resources system to help employees find more information regarding their position. Additionally, it can be used to review the business plan for each aspect of the company to include: finance, sales, human resources, operations, legal or information technology. Riordan Finance Systems Riordan Manufacturing’s...
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...310 Week 3 Discussion Question 2 (UOP Course) BSA 310 Week 3 Individual Assignment Service Request SR-kf-013 (UOP Course) BSA 310 Week 4 Discussion Question 1 (UOP Course) BSA 310 Week 4 Discussion Question 2 (UOP Course) BSA 310 Week 4 Individual Assignment McBride Marketing Paper (UOP Course) BSA 310 Week 5 Discussion Question 1 (UOP Course) BSA 310 Week 5 Discussion Question 2 (UOP Course) BSA 310 Week 5 Team Assignment Service Request SR-rm-012 Paper and Presentation (UOP Course) ____________________________________________________ BSA 310 Week 2 Individual Assignments Critical Information Systems Paper (UOP Course) For more course tutorials visit www.tutorialrank.com Individual Assignment: Critical Information Systems Paper • Write a 3-5 page paper based on one of the following Virtual Organizations: o Smith Systems Consulting. Huffman Trucking. Kudler Fine Foods. • For the selected Virtual Organization, describe an information system critical to the business processes of the organization. Include in your description how this information system has an effect on the organizational structure. ____________________________________________________ BSA 310 Week 3 Individual Assignment Service Request SR-kf-013 (UOP Course) For more course tutorials visit www.tutorialrank.com Individual Assignment: Service Request SR-kf-013 Paper • Write a 3-5 page paper...
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...NURUL HIDAYATI BINTI MUFLICH Bill Date Payment Due Date 1023817172 19 AUG 2015 Credit Limit: RM 447.00 Deposit (RM) Bill No 09 SEP 2015 000868669912 0.00 ACCOUNT SUMMARY Previous Charge Previous Balance Payment -Thank You RM 199.55 -199.55 Current Charge RM Recurring Charges 188.00 Usage Charges 0.15 GST Total Amount Outstanding 0.00 11.29 Total Current Charges Total Amount Rounding Amount Total Amount to be Paid 199.44 199.44 0.01 199.45 Starting from 11 SEPTEMBER 2014, the bill payment period has been changed to 21 days. For more details, refer to announcement page. GST credit adjustments will be given to usages not subjected to tax prior to April 2015. GST debit adjustments will be billed for services utilised after 1 April 2015. These adjustments are being reflected in your current month's tax invoice. For the current charges, kindly remit them before or on the due date stated on your bill. For payment via post, please attach this slip with crossed cheque payable to 'Telekom Malaysia Berhad' and state account no with total payment at the back of the cheque. PAYMENT SLIP ©1023817172®®®®00000199.4519082015751%¬ Account No Bill No NURUL HIDAYATI BINTI MUFLICH D-09-04 FLR 9 BLOK D APARTMENT JALIL DAMAI JLN 14/155C BANDAR BUKIT JALIL 57000 KUALA LUMPUR WILAYAH PERSEKUTUAN 1023817172 000868669912 Bill Date 19 AUG 2015 Revenue Code 751 Total Amount Due RM 199.45 R40 OFF 10 Biller Code : 8888 Ref-1 : 1023817172 JomPAY online at Internet and Mobile...
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...Security……………………………………………………………………………………….13 Conclusion……………………………………………………………………………………….14 References………………………………………………………………………………………..15 Appendices: Service Requests…………………………………………………………………...16 Appendix A: Accounting and Finance...…………………………………………………16 Appendix B: Sales and Marketing……………………………………………………….17 Appendix C: Human Resources - HRIS…………………………………………………18 Appendix D: Human Resources – CM...……………………………………...…………19 Appendix E: Operations – CAD...……………………………………………………….20 Appendix F: Operation – ERP…..……………………………………………………….21 Appendix G: Operations - Legal…...…………………………………………………….22 Appendix H: IT Security…………...…………………………………………………….23 Abstract This is a formal response to Service Request, SR-rm-012 Business Systems, which requests analysis and recommendation of Riordan Manufacturing’s current business systems. This paper evaluates the electronic and hard-copy information systems in each of Riordan’s departments. Each section contains a system overview and relationships with other systems. The descriptions include the system’s purpose, function, limitations, advantages, and security threats. This response includes recommendations, which promote system efficiencies, security, and data integrity. Company Background Riordan...
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...Running head: SERVICE REQUEST SR-RM-012 Service Request SR-rm-012 University of Phoenix BSA 310 Service Request SR-rm-012 Introduction Riordan Manufacturing Inc., a global company that employs 550 people with annual earnings at $46 million, listed as one of the fortune 1000 enterprise owned by Riordan enterprise that has earnings that gross over $1 billion, is looking at expanding the business system at Riordan Manufacturing. Riordan Manufacturing is a company that produces plastic beverage containers and is in need of a complete business systems/sub-systems renewal. Riordan Manufacturing is looking for system that can move them ahead of the industry; systems which could in turn boost productivity, revenues, and save the company money while cutting labor cost. History Dr. Riordan noticed there was a commercial need for his idea by 1992, he received venture capital for the purchase of a plant in Pontiac, MI. It was at this point that the company was renamed Riordan Manufacturing. Today, they are a leader in the industry of polymer materials which provide several types of solutions to all of its customers. The Hangzhou, China location produces plastic fan parts. When it comes to research and development, this is all done at the Corporate Headquarters located in San, Jose California. Riordan's main focus is to remain an industry leader in identifying industry trends. Systems Web Site Riordan Manufacturing has a history of being a front-runner in...
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...SR-RM-012 PAPER Brandi Perez and Chin Song BSA/310 December 12, 2013 Fred Bennett SR-RM-012 PAPER Human Resource no longer mirrors its personnel department. How it appears on an organization chart varies by the type of company. How it functions reflects the growing emphasis on the role of human resources. Currently all of Riordan’s facilities are non union facilities, employee relations are part of the human resources department. Riordan Manufacturing’s business systems are outdated, most information like training, development, applicant information, analyses, and salary surveys are kept in an Excel spreadsheet. There is no central employee file area; managers are responsible for tracking FMLA absences or any other request accommodations under the ADA. Employee relations specialists are there to track information concerning complaints, grievances, and harassment, locked in files in their or managers offices. The company’s HRIS (human resource information system) was installed in 1992. HRIS system is a software or online solution for the data entry, data tracking, and data information needs of the human resources, payroll, management, and accounting functions within a business. It is a part of the company’s financial systems package and keeps track of the following employee information such as personal information, pay rate, tax exemptions, senority date, organizational information (department, managers’ name etc), and vacation hours. Any kind of changes to this information...
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...| | BSA375 Service Request SR-rm-004 Part 1 Analyze Riordan Manufacturing HR System Introduction Riordan Manufacturing is a global leader in plastics manufacturing market. The company has facilities in Albany, Georgia, Pontiac, Michigan, Hangzhou, China and San José, California. Riordan’s projected annual earnings are approximately $46 billion. The company began operations in 1992 with the company’s first functional Human Resources Information System. The current system is part of the financial systems package that tracks employee information. Recent analysis of the current HRIS has provided evidence indicating the system needs upgrading in order meet Riordan’s developing needs. To remain viable Riordan plans to update the current HRIS system with a more sophisticated HR system. The use of modern technology will be used to incorporate a variety of tools into a single integrated application. Plan The intent of this report will focus on Riordan’s current HRIS problems by developing a strategic plan for implementing a more advanced system. “The primary objective of the analysis phase is to understand and document the business needs and the processing requirements of the new system.” (Satzinger, J.W., Jackson, R.B., Burd, S.T., & Johnson, R., para. 26, 2004). Adjustments to Riordan’s HRIS will incorporate changes to the current financial...
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...Riordan Manufacturing SR-rm-012 Final Project BSA/310 – Business Systems Company Background Information Owned by a Fortune 1000 enterprise Riordan Manufacturing is one of the leading global plastics manufacturer with a projected annual earnings of $46 million. Since the company’s inception in 1991, Riordan Manufacturing expanded and acquired a manufacturing plant in Pontiac, MI and another manufacturing plant in Albany, GA, its headquarters is house in San Jose, CA. They have also created a joint venture with the People’s Republic of China. This organization focuses on being Six Sigma, exceeding ISO 9000 standards, and continues to maintain an edge in Research & Development along with being the leader in industry trends. Finance and Accounting (F&A) Systems There are approximately 12 components to the F & A Systems: General Ledger, Accounts Payable, Accounts Receivable, Order Entry, Procurement, Sales and Purchasing History, Invoicing and Shipping, Payroll, Financial Reporting, EDI, Bar Code Reading and EDSS (Executive Decision Support System). Not all locations however have all the 12 components mentioned, EDI, Bar Code Reading and EDSS is only available in the San Jose office. In addition, the three entities are not compatible with each other as each three F & A systems has purchased software from three different vendors. The following table will outline a breakdown of current systems within the three United States offices. Vendor License Current Setup Language ...
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...Riordan Service Request SR-rm-012 Carolyn Powers, Narada Culpepper, Delores Stevens, Mohamed Desouky, Steven Boettcher, Gregory Ganfi BSA 310 Business Systems Due January 25, 2010 University of Phoenix Riordan Manufacturing Systems Service Request SR-M-012 History and Background of Riordan Manufacturing Riordan Manufacturing Inc. began with Dr. Riordan who was a chemistry professor. Dr. Riordan received approval for a few patents that had something to do with processing polymers in to super strong plastic substrates. In 1991 Dr. Riordan started Riordan Plastics, Inc. after he discovered the commercial power and economic benefits of his patents (University of Phoenix, 2004). Riordan took on a direction of paying more attention to research and development. He also made sure he maintained the licenses of those patents he had already obtained. By 1992 Dr. Riordan, through venture capital investments, purchased a fan manufacturing company. The fan company was in Pontiac, MI. in which he also changed the name of the company a second time to Riordan Manufacturing, Inc (University of Phoenix, 2004). By the year 1993 Riordan Manufacturing expanded its operations to another manufacturing plant in Albany, GA. This plant was responsible for producing plastic beverage bottles. The most recent expansion project by Riordan Manufacturing, Inc. was back in the year 2000 when Riordan Manufacturing, Inc. went global. They moved manufacturing operations for the entire...
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...| Service Request SR – rm - 012 | TIFANY READ , RICHARD GIOIA, TIMOTHY BERGERON | 6/23/14 | BSA 310 | | | Service Request SR – rm - 012 | TIFANY READ , RICHARD GIOIA, TIMOTHY BERGERON | 6/23/14 | BSA 310 | | Running Head: Riordan Manufacturing Learning Team C: Richard Gioia, Tifany Read, Timothy Bergeron BSA/310 6/22/2014 Riordan Manufacturing Incorporated owned and operated by Riordan Industries, which is a Fortune 1000 enterprise with current revenues in excess of $1 billion US dollars. Riordan Manufacturing currently employs 550 people and has projected annual earnings of $46 million US dollars. Riordan Manufacturing is broken up into multiple plants. Plastic beverage containers are currently in production in Albany, Georgia, custom plastic parts production is in Pontiac, Michigan, and plastic fan parts production is in Hangzhou, China. The research and development facility currently resides at the corporate headquarters in San Jose, California. The majority of their customers are automotive parts manufacturers, aircraft manufactures, the Department of Defense, beverage makers and bottlers, and appliance manufactures. The mission of Riordan Manufacturing focuses in achieving and maintaining reasonable profitability to assure that the financial and human capital is available for sustained growth. Using Six Sigma, leading edge R&D and exceeding ISO 9000 standards, are the attitudes and abilities by which...
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...Riordan Business Systems Verne Weikle BSA/310 August 12, 2012 Michele Petrone Executive Summary Riordan Manufacturing’s (Riordan) Chief Executive Officer has requested a review of all Riordan’s business systems issued on Service Request SR-rm-012 (University of Phoenix, 2013). The comprehensive review will provide management the information needed to determine any improvements to Riordan’s business systems. First, the review will assess Riordan’s existing business systems by department while noting any interrelationships between departments. The review will also provide any business system suggestions that will increase productivity in each department. The Accounting & Finance and Operation department’s two primary alternatives are consolidating the Enterprise Resource Planning (ERP) at San Jose and the Enterprise Application Integration (EAI). Other improvements are implementing Vendor Management Inventory (VMI), adding access control to the intranet, implementing both Customer Relationship and Management systems, and workstation upgrade at the Pontiac plant. Departments reviewed are Accounting & Finance, Human Resources, Legal, Sales & Marketing, and Operations. Accounting & Finance The accounting systems at Riordan’s 3 plants and headquarters operate completely independent of each other. Monthly accounting records from the 3 plants are all consolidated to the headquarters’ accounting system at San Jose by uploading files and manual entry...
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