...Service Request SR-rm-022 for Riordan Manufacturing Kalembo Pepito BSA375 August 27, 2012 Kimberly Frieder Service Request SR-rm-013 for Riordan Manufacturing Riordan Manufacturing COO Hugh McCauley is requesting the implementation of a modern, state-of-the-art information system to integrate all existing HR tools into a single application. To achieve the desired goal, a very detailed investigation needs to be performed, studying the actual processes that Riordan Manufacturing currently uses. Also, a series of stakeholders will provide the adequate feedback trough a series of face-to-face interviews and meticulous observation of their respective working environments. These tools will help create a system that will maximize time and organize the information inside the Human Resources department of Riordan Manufacturing. To gather all the requirements expected and perform a more accurate assessment for this new application, there is a need to involve several key stakeholders within the company. Starting from the upper management of the company is always one of the best steps, as they are the ones providing the guidelines for the project at hand. Some of the proposed key stakeholders to be included in the decision making process are: * President and CEO Dr. Michael Riordan- “determines and formulates all business strategies” (Riordan Manufacturing, 2012). The integration of a new information system should directly include the feedback of the CEO * COO Hugh McCauley-...
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...Service Request SR-RM-022, part 1 University of Phoenix BSA/375 6/18/2012 Bill Schuyler Service Request SR-RM-022, part 1 Hugh McCauley, COO of Riordan Manufacturing is requesting that all plant locations integrate the existing HR tools being used into a single integrated application. According to the service request, McCauley see’s a more sophisticated, state-of-the-art information system technology being used in the Human Resources department. To obtain these objective several pieces of information will be gathered using current employees as well as the system being used. A few different face to face interviews will be conducted with the HR department as well as surveys and questionnaires. There are several key stakeholders that will need to be gone to first in order to gather key requirements from. Upper management would be a good starting point being that all direction comes from the top. The current HR department themselves would be the next stop on the list to gather information from on the current system. Most recent employees hired vs. ones hired a while ago could be beneficial to compare best practice with how the HRIS tracks all the: * Personal information (such as name, address, marital status, birth date, etc.) * Pay rate * Personal exemptions for tax purposes * Hire date * Seniority date (which is sometimes different than the hire date) * Organizational information (department for budget purposes, manager's name, etc.) * Vacation...
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...Riordan Manufacturing Service Request SR-rm-022 Student Name BSA 375 10/14/2013 Gaya P. Agrawal Hugh McCauley, the COO of Riordan Manufacturing has submitted service request SR-rm-022. In the request, he wants to integrate the variety of HR tools into a single integrated application for all of the plant locations. He wants to take advantage of the more sophisticated, state of the art information systems technology in the human resources department. To this end, Hugh McCauley has submitted service request SR-rm-022, and from that he is expecting a definition of the business requirements for the development of an HR system to support the request objective. He is also expecting a detailed system design and a project implementation plan required to complete the project. He wants this completed in six months so that the new system can be implanted and utilized in the second quarter of the next year. Riordan Manufacturing started its existence in 1991 as a company called Riordan plastics and its founder, Dr. Riordan, acquired patents for “processing polymers into plastic substrates that resisted breaking under extreme tension. In 1992, Dr. Riordan acquired capital to expand his company and renamed it Riordan Manufacturing. By 2000...
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...Service Request SR-rm-022 Jason Johnson BSA/375 September 15, 2015 Karen Knox Service Request SR-rm-022 In this paper we will describe the said stakeholders in the company, which are supplying the requirements for the services in which they offer. Then we will explain the techniques for gathering the information for this project at hand, as well as try to define the scope of it all and finally link everything g up to the Systems Development Life Cycle. Key Stakeholders Now there is, in fact, a most considerable amount of stakeholders, which are involved with the Riorden Manufacturing Company itself. These people or holders would include Mr. Riordan, Ms. McCall, Mr. Collins as well as other upper management and the IT department would also be included in this group. Now these people and staff would be consulted with as well as some of the other staff prior to and during the development of the new system that is being put into place for the company. Information Gathering In order to see that the said system is up and function able there are in fact a couple of step that are needed to insure that the SR-rm-022 is going to function okay (Mochal, 2008). 1. Single Interviews 2. Group Interviews or Workshops 3. Facilitated Sessions 4. Joint Application Development 5. Surveys 6. User Cases 7. Work Observation 8. RFP’s 9. Prototyping Now the order is not set in stone they can, in fact, go in any order or not at all. Now when we say not...
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...Service Request SR-rm-022, Part 1 Hugh McCauley the COO of Riordan Manufacturing is requesting help with taking advantage of the more sophisticated state-of-the-art information technology systems that are already implemented in the Human Resources department. Mr. McCauley would like to combine these existing Human Resource tools into one integrated application. Riordan Manufacturing spans multiple locations including San Jose CA, Albany GA, Pontiac MI, Hangzhou China and all locations are accessing confidential information that needs to be shared between them. This paper is going to explain the information- gathering techniques and design methods that are planned to be used in this project. Business requirements will be gathered from the Human Resources department so that the objective of the project can be clearly defined as well as the key factors that help gather the information efficiently. All of this information will be collaborated together to create a detailed project charter that will define the daily tasks, a schedule, resources available, and a financial plan. To develop this particular project it will be necessary to gather information from multiple sources to ensure that the project performs exactly as intended. To do this I will meet with the key stakeholders that have influence on this project. To establish who the key stakeholders are in the Riordan Manufacturing project the intranet is investigated. The stakeholders of Riordan Manufacturing include...
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...Service Request SR-rm-022 Part 1 BSA/375 Joshua Eyler April 11, 2016 Morton Smith Key Stakeholders To gather information about the project you would need to talk to the individuals that use the current process that is being upgraded. Also talking to the person who is requesting the project be done. The reason to gather information from them is because they use the current system day in and day out and know what works and what doesn’t. These individuals can give better insight on what they would like to see with the new updated system. Also this group of people have better knowledge of the current system then the IT department and anyone else who may be working on the new updated system. Information Gathering Techniques Certain techniques are used when gathering information for a system analysis when updating or replacing an old out of date system. These techniques include interviewing, which I mentioned above, handing out surveys to the users of the system, workshops, prototyping, mind mapping, flip charts, and sometimes something as simple as sticky notes can work. Using one or more of these techniques will help with the analysis of the purposed project and help point the project in the right direction. For this project I would use interviewing as my first level of gathering information. I feel that the best information will come from the users of the old system to help where the system lacks and acknowledge its strong points. I also would use group workshops...
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...BSA/375 SR-rm-022 Part 1 Riordan Manufacturing is a fortune 1000 company, who is over seen by Riordan Industries. Riordan Plastic, Inc. was started in 1991, then changed to Riordan Manufacturing in 1993. Riordan employs 550 workers to oversee the company’s production of several plastic products. To supply a wide range of products to their very differently associated cliental. This is done through four prime locations, three of which are located in the US and the other is in China. Continuing with an overview of the Riordan’s works and future interests for the companies’ goals. They are constantly working a top of the line research and development team to adapt and create new solutions for customer’s wants and needs. Aiming to assist and not hinder their clients, hoping for long term relationships that benefit both parties equally. The focus to stay on top of the industry is brought on by keeping knowledgeable employees and great quality products for their partners. This is why a successful Human Resource system is so vital to the companies’ abilities to run optimally. There are a few things to consider when attempting to make changes on a large scale for a company. A request for adapting the existing human resource system and adding the ability for new and more efficient system to run in aid of the company. An initial step is to look at stakeholders and who’s input to take into account for these system changes. Riordan works with a combination of large and small customers...
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...Service Request SR-rm-022 BSA/375 Monday, February 4, 2013 Mark Fairbanks Service Request SR-rm-022 Company Overview Riordan Manufacturing originated from a small research and development company called Riordan Plastics, Inc. that had its beginning in 1991 (Apollo Group, Inc., 2012). Its founder was a chemistry professor named Dr. Riordan, who acquired patents for processing polymers into plastic substrates that resisted breaking under extreme tension (Apollo Group, Inc., 2012). In 1992, Dr. Riordan acquired capital to expand his company and renamed it Riordan Manufacturing. By 2000, Riordan Manufacturing was so successful it grew into a global manufacturer that became a leader in plastic products (Apollo Group, Inc., 2012). Some of the products it produces are plastic beverage containers, plastic fan parts, and customized plastic parts. It has facilities in four locations: (1) Georgia, (2) Michigan, (3) California, and (4) China. Dr. Riordan prides himself on giving his customers quality service. This has led to loyal customers in the following industries consisting of automotive parts manufacturers, aircraft manufacturers, the Department of Defense, appliance manufacturers, and beverage makers and bottlers (Apollo Group, Inc., 2012). Riordan Manufacturer’s revenue is roughly about 46 million annually (Apollo Group, Inc., 2012). The company manages a global personnel consisting of 550 individuals. Employees are encouraged to be innovative and develop strong work...
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...Service Request (SR-rm-022) BSA 375 30 July 2015 Service Request SR-rm-022 Section 1 Background Information Riordan Manufacturing is a global plastics manufacturer with facilities located worldwide, with a research and development department located in San Jose California. Riordan Manufacturing has produced a yearly earning forty-six million dollars. Riordan Industries, which is the sole owner of Riordan Manufacturing, is a Fortune 1000 enterprise with revenues reaching over the amount of one-billion dollars. It is highly important to use methods of integrating new systems into Riordan Manufacturing. The method of System Development Life Cycle (SDLC) is a great way to understand the problem, analyze the problem, design the solution, and implement the project. Riordan Manufacturing must revamp its out of date Information Systems, not only in the Human Resource section but in all other sections as well, in order to meet current industry standards, increase efficiency, lower overhead, increase worker productivity and many other factors which will add tremendous value to the company. These values are both tangible and intangible values that cannot be measured by a dollar value alone. This update is in accordance to Service Request SR-rm-022. The most efficient way to update the Human Resource Department would have to include hardware and software that...
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...SR-rm-022 HR System Analysis XXXX BSA/375 January 14, 2013 XXXXX SR-rm-022 HR System Analysis The SR-rm-022 service request calls for developing a new application for Riordan Manufacturing’s human resources department. According to the Apollo Group Inc. simulation (2011), Riordan Manufacturing wishes to, “Integrate existing variety of HR tools into a single integrated application. We would like to take advantage of a more sophisticated, state-of-the art, information systems technology in our Human Resources department.” In this paper I will address the key factors to analyze the HR system tools such as; Riordan key stakeholders, Joint Application Development, Use Cases, Process Models, Data Models, successful information gathering, and project scope. Riordan HRIS According to the Apollo Group Inc. simulation (2011), on the employee site under HRIS, the company’s HRIS was developed in 1992 and is a part of the financial systems package. It keeps track of the employees’ personal information, pay rate, personal exemptions for tax purposes, hire rate, seniority date, organizational information, and vacation hours. Changes to this information are submitted via special forms by the employee’s manager and entered into the system by the payroll clerk. Training and development records are kept in an Excel worksheet by a training and development specialist. Recruiters maintain applicant information for open positions, résumés are filed in a central storage area, and an Excel...
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...Service Request SR-rm-022 Robert Vermette BSA/375-Fundementals of Business Systems Development January 19, 2013 Jeffery Comrie Analysis of the Riordan HR system My report will be regarding the main information collecting strategies that we will use for this project, depending on "Analyzing HR System.” A few main aspects will be recognized that is linked to the accomplishment of what is called the information collecting procedure. The scope and feasibility will be defined to assist us in accepting the significance of this project. This report will provide awareness for the project and may be able to recognize a range of options for the information to move forward Information Gathering procedures The data or information that is collected is an important step in any part of the plan. It ought to be conceded out in an organized way for procuring the targets of the development and accumulating the correct data. Data should be combined from options that express dependable data and provide the intention of the project. The collection of data collecting resources should be completed in compliance to the necessities of the development. For accumulating the data, two main options will be used, first and second options. Both of these will be supportive in collecting applicable and helpful information. “The first resource, questionnaire or meeting strategies can be used to collect information. Interviews can...
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...Service Request SR-rm-022, Part 2 BSA/375 Service Request SR-rm-022, Part 2 The application architecture and design determines the possible technologies used by information systems as well as the information, data, process, interface, and network components. This is the framework for the over-all design of a system. Riordan’s team will now need to decide which hardware and software Riordan will be need for their system based on the requirements needed for the new HR system. This part is crucial in order to build a reliable application through System Development Life Cycle phases (SDLC) (Valacich, 2012). Riordan needs portability, therefore a thin client/server architecture can be used. This should allow for the system to conduct transactions via the internet thru employee’s mobile and desktop browsers. Incorporation of the updated HR system with the current software is a requisite. To meet system requirements for integration with employee desktop computers Riordan should use a client /server architecture. This a high tech system will allow better integration of hardware, and will handle the payload. This is because of the client/server architecture dependability, scalability, Efficiency, and readiness. The client/server architecture is only as good and secure as its operating system, this is why the upgrade to Windows Server 2012 operating system will happen. Windows Server 2012 capabilities range from (Microsoft, 2014): * Server Virtualization * Storage *...
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...Team C Web Design Inc. Jesse Zamorano Brandon Brewster John Powell Vincent Vittorio Berry’s Bug Blasters Website Evaluation 30 March 2015 Table of Contents I. Berry’s Bug Blasters: Purpose & Audience 3 II. Evaluation Criteria 3 III. Comparative Review 6 IV. Detailed Analysis: Design Criteria 8 V. Recommendations for Improvement 10 VI. Proposed Changes 10 I. Berry’s Bug Blasters: Purpose & Audience The virtual organization we decided to evaluate is Berry’s Bug Blasters. The purpose of the site is to provide extermination and pest control services to both residential and commercial customers in the Dallas and Fort Worth, Texas area. Specifically, Berry’s Bug Blasters services include pest, mosquito, termite, and even order control. Our commercial clientele covers a range of different types of businesses including manufacturing, government, medical, retail, and financial industries. II. Evaluation Criteria design criteria | Description | importance | url | Does the URL briefly but accurately describe the website? | Reflects the company name so users can find your website easily. Improves search engine optimization when users are surfing the Internet for services. | Download Time | Does the site load quickly, even on mobile devices? | You want users to be able to access your website quickly and easily. Regardless of whether or not a it’s a PC or a mobile device. Large media files or too much content can prevent the page from loading...
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...Service Request SR-rm-022, Part 3 Brett Persons BSA/375 December 17, 2015 Timothy Phillips Part 3 of the Service Request SR-rm-022 incorporates the transition from design to implementation. Throughout this section the implementation stage will be described along with each of these six major activities: coding, testing, installation, documentation, training, and support. I will describe each of these six activities and how each would be specifically planned for the individual project. Lastly, I will discuss the benefits of using defined and repeatable processes for accomplishing these activities. Piecing together each function of the new HR system to work as a reliable source for Spike’s to manage their database has been a tough and time consuming process. Developing a system from scratch requires a lot of moving parts to come together and function as one. Getting all these parts together and in place requires writing code, writing code can be a time consuming process and take many hours of concentration by a software developer. These individuals have spent countless hours ensuring each line of code has been properly written and functions as intended. Software developers spend a number of hours writing code for the new programs that sometime they overlook the testing phase. Testing phase is a very important step in the implementation process, it gives the developer a chance to see how their system functions. This phase also...
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...Service Request SR-rm-022, Part 2 Olavo Faco BSA375 December 17, 2014 Victor Raymond Service Request SR-rm-022, Part 2 After the last analysis, it was shown some very important points for a successful transition, which was also shown different ways to analyze are the best ways to improve the project and how the department communicate, promoting better communication and save time and money for Riordan. Security Controls One of the most important points in a system design and security for this reason that the whole system needs to have security controls in this way it is possible to install and operate controls as recovery, firewall, backup and other, all this are operations group tasks , developers also are responsible, especially with regard to information systems. Keep all data from Riordan safe and confidential mainly are two crucial points. Data such as information from employees, company policy and procedures will be the responsibility of Riordan, passwords, along with data encryption will be used, thus bringing more security to the company. Processes Use a third-party software can bring benefits to the company, will be an advantage for Riordan as the third-party seller will have the security guaranteed by them. The Riordan Manufacturing can save time by using COST, just use the training and services that are included in the programs that are already developed, this process can delay but had saved money if the case is necessary to use an additional...
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