Service Request SR-rm-022 Part 1
Larry Cohen
BSA 375
Jeffery Comrie
10/13/14

Background Information
The COO, Hugh McCauley, of Riordan Manufacturing, wants to combine the existing variety of tools in use into a single integrated application. The business wants to take advantage of the more sophisticated state-of-the art information systems technology that already exists in the human resources department (Riordan Manufacturing, 2006).
In this document, the stakeholders, the information- gathering techniques, project design plan, business requirements, scope, and feasibility will be discussed.

Stakeholders and Key Roles
Recognizing the stakeholders and defining their participation within a company is essential to achieving the organizational objectives. The Stakeholders need to collaborate and interact with each other to guarantee the organization’s success. Stakeholders are defined as “influential people who are vitally interested in the actions of the business.” Every stakeholder big or small has an significant role in Riordan’s tactical plan. The stakeholders of importance are Riordan’s President and CEO, The Vice President of Research and Development, The Human Resource Director, and the employees. Without the direction and input of stakeholders, growth would be impossible to achieve. The President and COO will be able to provided additional history on the company. The VP of Research and Development will be able to be able to discuss the evolution of technology in the company as well as what resources are available and resources are needed to make the change. The Director of Human Resource will be able to discuss the history of the Human Resource department and its transformation over the years. The existing employees would be able to tell their experience with the current Human Resources department and give their opinion on what they would like