...completed all previously assigned readings, particularly those assigned in Weeks 3 and 4 of the class. 2. Re-read the “UMUC Haircuts Case Study" and the Stage 1, 2 & 3 assignments, and review the “Walmart Example.” 3. Purpose of this Assignment This assignment gives you the opportunity to apply the concepts of this course to address the selection, planning, development, implementation and on-going management of a technology solution for the UMUC Haircuts business. This assignment specifically addresses the following course outcome to enable you to: * identify and plan IT solutions that meet business objectives Purpose of this Assignment This assignment gives you the opportunity to apply the concepts of this course to address the selection, planning, development, implementation and on-going management of a technology solution for the UMUC Haircuts business. This assignment specifically addresses the following course outcome to enable you to: * identify and plan IT solutions that meet business objectives Review Instructor feedback from previous assignment submissions. Overview of IT Solution and Next Steps for UMUC Haircuts For your Case Study Stage 1 assignment, you performed a Five Forces Analysis and justified Myra's chosen generic strategy for competitive advantage and the business process that she would like to improve through the application of technology. For your Stage 2 assignment, you identified the inputs, processing, and outputs of Myra's selected...
Words: 2529 - Pages: 11
...Name: Assignment Due Date: UMUC Haircuts Case Study Annotated Outline of Next Steps (Stage 5) I. Proposed Technology Solution A. Utilize the TouchSuite to manage products B. Utilize Bar scanning of each product to check out and to in-process inventory C. Utilize employee ID’s, to track usage of products by employees D. Utilize TouchSuite notification services to notify management when inventory is below 5 items for a supply. II. Project Management A. Project team 1. Project Manager: UMUC Haircuts Shift Manager 2. Executive Sponsor: Myra Morningstar 3. Project Team Members: UMUC Haircuts Staff\Employees, 4. Supplementary Staff, as and when needed. B. Schedule 1. A detailed Schedule will be established by the Project Manager for TouchSuite implementation, based on planning that will be completed by the development team. 2. The schedule will include all required activities that will lead to project success. 3. It will include the detailed actions required by the steps of the SDLC and identify deliverables and dates that they must be completed. C. Resources 1. Monetary resource has been provided by UMUC Haircuts management. 2. Initial installation of the TouchSuite hardware and software will be installed by TouchSuite staff. 3. Based on the schedule and the tasks required at various times the project team will need augmentation from the UMUC Haircuts Staff for verification proof-of-concept ...
Words: 1080 - Pages: 5
...300 UMUC Haircuts Stage 4 Click Link Below To Buy: http://hwaid.com/shop/ifsm-300-umuc-haircuts-stage-4/ Assignment: UMUC Haircuts Stage 4: Create a presentation that includes: I. An executive briefing in PowerPoint covering the following topics: (each bullet below should be represented by at least one slide) • Provide a title slide to introduce the project, including appropriate information about the ‘who, what, when and why’ of the presentation • Identify the Strategy for Competitive Advantage and the Business Process to be Improved • Identify the IT Solution you chose to improve the process and help UMUC Haircuts with their strategy for competitive advantage • Give an overview of IT solution components, IT Skills/Services & Business/Management Resources (NOTE: to obtain the most possible points in this area, a graphic representation of the solution is required – See Grading Rubric below) • State how the solution will improve the business process • Explain the business benefits of the solution (benefits in addition to improving the process itself) and how the solution will help achieve the strategy for competitive advantage • Review the IT considerations you determined to be most important in the Table in Stage 3. This would include any consideration that you ranked with high importance. Select up to 5 that you consider to be the MOST important. Briefly explain: o the impact on UMUC Haircuts – what...
Words: 549 - Pages: 3
...assigned readings, particularly those assigned in Weeks 3 and 4 of the class. 2. Re-read the “UMUC Haircuts Case Study" and the Stage 1 & 2 assignments, and review the “Walmart Example.” 3. Review Instructor feedback from previous assignment submissions. Purpose of this Assignment This assignment gives you the opportunity to apply your knowledge of the course concepts to develop IT requirements for a technology solution. This assignment specifically addresses the following course outcomes to enable you to: * analyze internal and external business processes to identify information systems requirements * identify and plan IT solutions that meet business objectives Purpose of this Assignment This assignment gives you the opportunity to apply your knowledge of the course concepts to develop IT requirements for a technology solution. This assignment specifically addresses the following course outcomes to enable you to: * analyze internal and external business processes to identify information systems requirements * identify and plan IT solutions that meet business objectives Overview of IT Requirements for a System to Improve the Process at UMUC Haircuts For your Case Study Stage 1 assignment, you performed a Five Forces Analysis and justified Myra's chosen strategy for competitive advantage and the business process that she would like to improve through the application of technology. For your Stage 2 assignment, you identified the inputs, processing...
Words: 2090 - Pages: 9
...UMUC Haircuts Case Study In 1995, UMUC Haircuts was opened by Myra Morningstar in a strip mall near the College campus. UMUC Haircuts started as a barbershop with one chair. Over the years, Myra has expanded her business to include hair styling for both men and women. Her business has grown to three barber chairs, three hair styling stations, and a shampoo station. In response to her customers’ requests, Myra would like to further expand her business by adding two stations for manicures. The small gift shop next door to her has recently come up for sale, and she is thinking about acquiring that area for manicures. When UMUC Haircuts first opened, it was the only barbershop within a ten-mile radius. It was one of the first businesses to open in the strip mall where it is located, and the number of customers has increased each year. Over the years a couple of other barbershops have opened around the area, and there is news that a Hair Cuttery (offering men’s and women’s haircuts and styling only) will open about 5 miles away. In the shopping center across the street, an expensive spa has now opened where hair styling is offered along with manicures. Just around the corner from UMUC Haircuts is a home with a sign offering manicures. While UMUC Haircuts continues to grow and profits are increasing, Myra is sure that she could improve her operation in the areas of scheduling, supply ordering, inventory management, collecting customer information, and marketing. Customer...
Words: 2112 - Pages: 9
...UMUC Haircuts Stage 3 The implementation of a new scheduling web-based application, Schedulicity, will bring customer scheduling into the 21st century. The web based program will simply require internet service and a computer in order to access the online application from within the store. From the store computer, call in customers can be manually entered into the online scheduling application or the customer may schedule themselves from their own personal computer or mobile phone application. This technology system was specifically chosen for UMUC Haircuts because the cost for implementation and maintenance is very low and requires minimal resources aside from a computer and local internet connection. Myra will finally have customer scheduling linked to her employees schedules via the Schedulicity calendar her business will utilize for customer appointment times. This calendar will display the times Mya’s employees will be working in order for customers to select their desires hairstylist and time. Generic Strategy: Differentiation Strategic business area: Operations Management Process to be improved: Customer and employee scheduling | High/Medium/Low Importance or Relevance or Not Applicable (N/A) | Explanation for Ranking(minimum 2 sentences for each, linked to specific technology solution proposed) | Usability | High | The web application has to be easy to use because although customers may receive services without utilizing the new system, the employees and...
Words: 1488 - Pages: 6
...Before you begin this assignment, be sure you: 1. Have completed all previously assigned readings, particularly those assigned in Week 2. 2. Re-read the “MUC HUaircuts Case Study" and the Stage 1 assignment, and review the “Walmart Example,” beginning with "Background for Stage 2" on page 3. 3. Review Instructor feedback from the Stage 1 assignment. 4. Carefully review the Example shown following the Assignment instructions below. Overview of Business Process Analysis and Functional Requirements for UMUC Haircuts For your Case Study Stage 1 assignment, you performed a Five Forces Analysis and justified Myra's chosen strategy for competitive advantage and the business process that she would like to improve through the application of technology. In the Stage 2 assignment, you will identify the inputs, processing, and outputs of Myra's selected business process. Those inputs, processing, and outputs form the functional (business) requirements for an IT system to improve the process. The first step in identifying the functional or business requirements for an information system is to develop the high level requirements that establish the scope of the system. Myra has selected the Customer and Employee Scheduling Process for improvement using an IT solution, and together you have identified the following high level requirements. The system must: • Allow employees to enter their availability and desired days/times to work • Allow Myra to review the employee...
Words: 836 - Pages: 4
...ISFM 300 Case Study, Stage 1 Business Environment Analysis Click Link Below To Buy: http://hwaid.com/shop/isfm-300-case-study-stage-1-business-environment-analysis/ Before you begin this assignment, be sure you have read the “UMUC Haircuts Case Study” and be sure to take a look at the “Walmart Example.” Overview of Business Environment Analysis for UMUC Haircuts UMUC Haircuts has been in business since 1995 and has seen an increase in competition from a variety of competitors, as described in the Case Study. With the news that a Hair Cuttery is likely to open only five miles away, Myra, the owner of UMUC Haircuts, is concerned and has begun analyzing her situation and what could be done to remain competitive in this changing environment. She has recognized that scheduling her employees and her customers is causing her problems, and she thinks she should focus on that first, as it is fundamental to her business. Myra also believes that there must be a technology solution that could help her run her salon, but she has no idea where to start. You are a Systems Analyst, and Myra has asked you to help her with determining how she can improve her business. Myra has requested, specifically, that youverify and provide added support to her own analysis that has resulted in the identification of a Strategy for Competitive Advantage and a Business Process for Improvement. This will be the basis for defining business and systems requirements for an IT solution.This Strategy...
Words: 2447 - Pages: 10
...Raymond Vernet 3/1/2014 Case Study Stage 5: UMUC Haircuts * Ms. Morningstar and her establishment are on the road to better. In my previous case studies, I proposed the implementation of two systems that would drastically change the work flow of UMUC haircuts for the better. The two systems I proposed were Setser which will be used for making appointments and Shift Planner which will be used for making the schedules for the employees. Basically what is needed is a computer , Smartphone or tablet so that it can be used. Both systems can be used with cloud computing so that both can be accessed for anywhere with Wi-Fi. Project Management Important that the supervision always keeps an eye on all schedules to make sure that all appointments are made correctly. All finances should be run through Ms. Morningstar at the end of the day for confirmations System Development Life Cycle Finding out what the problem area lies is the first step When analyzing the problem next step is to then find the solution, which here is scheduling and appointment making The two systems must be chosen by a series of comparisons. Which of the systems can do they work smoothly and efficiently from wherever (cloud computing) The next step is to train the people who will use the system so that they can use the systems efficiently. Next step is to implement the systems and document the increase in sales. Change Management When the systems are implemented into UMUC Haircuts, it is best to keep...
Words: 385 - Pages: 2
...Case Study Stage 4: IT Solution and Next Steps By Deepak Jacobi University of Maryland University College ISFM-300 3710 I. INTRODUCTION UMUC Haircuts has asked for a technical analysis to be conducted on the business processes being used and how it can be improved via technical solutions. The requested business process to be examined and improved is customer and employee scheduling. UMUC Haircuts has chosen the Cost Leadership Strategy for Competitive Advantage. In the following paragraphs, a proposed solution will be discussed as well as the specifications, requirements, and use of the solution. II. PROPOSED IT SOLUTION The best solution for UMUC Haircuts to help manage customer and employee scheduling is Customer Appointment Manager by Atlas Business Solutions. Customer Appointment Manager is a system which allows a user to input and edit dates, times, and availabilities of employees in the salon. The user interface is easy to follow and understand, as well as, helpful to an individual whom has never used such software. This system is superior to other similar systems because in terms of IT requirements this system meets necessary needs. Customer Appointment Manager meets usability requirements in that it is easy to use for employees, scheduling of customer appointments can be done in a matter of seconds, and employee scheduling is quicker and easier. This system can handle high volume of usage, in the event of needed changes this system is extensible, and helps...
Words: 971 - Pages: 4
...Jawanda Brown Fall 2015 IFSM 300 UMUC Haircuts- Stage 2 Generic Strategy for Competitive Advantage: Cost Leadership Business Process to Be Improved: Customer and Employee Scheduling Table of Functional (Business) RequirementsSteps in the Appointment Process | Process Step | Input Information/data item(s) entered into the system as part of this step | ProcessProcessing or action the system must perform for this step | OutputInformation/data item(s)/record created, or displayed, or printed out for the user in this step | 1 | Customer information- Last name and phone number. | Search database for data entered, and locate customer record. | Customer record displayed on screen. | 2 | Customer information- Last name and phone number. | Search database for data entered. | Display “Customer not found.” “Create new record?” | 3 | Service(s) requested. | Locate service(s), calculate cost and time needed for the service or services. | Display cost of service(s) and length of appointment time. | 4 | Stylist name. Customer requested dates and times. | Checks stylist schedule and availability. | Days and times that stylist is available to perform requested service. | 5 | Customer name, phone number, service to be provided. | Record customer information in stylist’s appointment/schedule. | Display of appointment confirmation. | 6 | Customer name, stylist name, service provided. | Calculate cost. Totals bill. Prepares to receive payment. | Customer payment screen...
Words: 285 - Pages: 2
