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Stakeholder Compare and Contrast Essay

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Stakeholder Compare and Contrast Essay

Chasity Smalls

HCA 675

Grand Canyon University

September 17, 2014

When referring to healthcare, defining the quality of healthcare can be different because there are various individuals involved with different views. These individuals with different views are stakeholders. “AHRQ, Agency for Healthcare Research and Quality, has defined stakeholders as persons or groups that have invested interest in a clinical decision and the evidence that supports that decision.”(The Effective Health Care Program Stakeholder Guide, 2014). The stakeholders that make up healthcare (includes internal and external stakeholders) but are not limited to providers, payers, employers, employees, and patients. They care about the behavior and financial performance of the healthcare facilities. The primary stakeholders are those that are involved with economic transactions in healthcare. These stakeholders are customers, employers, etc. Secondary stakeholders are those that are indirectly engaged in economic transactions, but those that can be affected by or can be affected. These stakeholders are community members, the media, the public, etc. Each stakeholder has a different view in how and what they want when pertaining to healthcare. Stakeholders are a valuable source of information about what can and will not work in the system of care. Providers view the quality of healthcare. They are also known as the “frontline” workers. Providers show an interest in better providing care to patients and accurately diagnosing them so they can be in better health. Payers focus on cost effectiveness. An employer focuses on keeping costs down and keeping their employees busy with work. Patients, yes patients are stakeholders. Patients are the most important

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