...Research on the Marketing Strategies of Coffee Chain Business- A Case Study of Starbucks in China 姓 名 （中文） 李佩琪 （拼音） LiPeiQi 学 号 20100301336 所在学院 国际商务英语学院 年级专业 国际商务管理 指导教师 侯香勤 职称 讲师 完成时间 2014 年 2 月 28 日 A Research on the Marketing Strategies of Coffee Chain Business --- A Case Study of Starbucks in China Li Peiqi School of English for International Business Abstract In this article, the writer summarizes the marketing strategies of Starbucks by applying the basic theories of marketing, the SWOT analysis method with the theory support from a lot of reading and information searching. This article argues that the factors which distinguish Starbucks from its competitors in the market positioning are: the pursuit of coffee quality, the well-trained staff, the enthusiasm for making the world better, the attention to it pays to the community and the environment, innovation and the one and only “Starbucks Experience”. Starbucks puts coffee business in primary place, its core competiveness is its culture and values. Since the company locates the business in inspiring human’s spiritual beauty, it is necessary for their marketing means to come from the mental and psychological level. One innovative side of this article is that in addition to using the most basic marketing theory to the analysis of Starbucks' marketing strategy, the writer...
Words: 6771 - Pages: 28
... Introduction Starbucks has been leading the coffee shop market in more than 40 years now. It has always been the place to find the world's best coffees. Its first store was founded at Pike Place Market in Seattle, Washington, United States. It has given a positive outcome so they serve consumers all over the world. The success of Starbucks coffee had come this far because they expand their operation and services and didn't limit their products. They sell not just coffee but tea, pastries, frappuccino, beverages and smoothies as well. Starbucks is the largest coffee house company in the world ahead of UK rival Costa Coffee, with 22, 551 stores in 65 countries and territories, including 12, 739 in Canada, 1,117 in Japan and 830 in the United Kingdom. From Starbuck' founding in 1971 as Seattle coffee bean roaster and retailer, the company has expanded rapidly. Between 1987 and 2007, Starbucks opened on average two new stores every day. Starbucks had been profitable as a local company in Seattle in early 1980's but lost money on its late 1989's expansion into the Midwest and British Columbia. Its fortune did not reverse until the fiscal year of 1989-1990, when it registered a small profit of $812, 000. By the time it expanded into California in 1991 it had become it trendy. The first store outside the United States or Canada opened in Tokyo in 1996, and overseas stores now constitute almost one third of Starbucks' stores. The company planned to open a net...
Words: 9092 - Pages: 37
...Defining Marketing William Bice MKT/421 17 April 2014 Michael Bishop Marketing Defined Marketing plays a significant role in any successful business endeavor. Marketing is the way a business introduces products and services to potential customers. This introduction is the beginning or sustainment of the businesses relationship with its customers. The most powerful and successful marketing strategies can even have an effect on social behavior and attitudes. Effective marketing strategies often instill a feeling that somehow the target audience will be better off, or have a better life if they would just go out and purchase their product. Additionally some marketing strategies can instill a feeling perhaps guilt in would be customer that they are somehow missing out, or may not be the best person they can be unless they purchase the product. Shoes for example may imply an improvement in a customer’s athleticism. Or perhaps a pain reliever will work better than the rest. Maybe one of the most common marketing strategies is the promise of lower prices. According to “The American Marketing Association” (2013), marketing is defined as “the activity, set of institutions, and processes for creating, communicating, delivering, and exchanging offerings that have value for customers, clients, partners, and society at large” (Definitions). The “Merriam Webster” (n.d.) website defines Marketing as “Activities that direct the flow of goods and services from producers to...
Words: 1014 - Pages: 5
...Assignment #4 Internet Technology, Marketing and Security Professor Demetrius Carolina, Sr. Bus 508-Contemporary Business March 2, 2013 An online presence is vital for today’s businesses the use of internet and social networking in the workplace has grown substantially over the last few decades. Because of this, individuals are now using the internet in various ways. Technologies such as social networking sites, blog sites and other innovations give individuals a chance to interact with one another. With that being said, having a social media marketing strategy is vital for a business to determine how you’ll communicate utilizing the internet. The purpose of this assignment is to determine the impact of social media and social media marketing on businesses today. Evaluate the reasons Social Media Marketing has become exceedingly popular among businesses of all sizes. Social media marketing is a new advertising strategy that businesses can use to appeal to a much wider and far more relevant market audience. This concept began as one that would promote social interaction but has now extended into the business sphere as social media marketing. When the social media craze first began, it was viewed primarily as a way for people to have fun online by communicating with one another about a diverse variety of topics. It didn’t take long for companies to realize the opportunities available for using social media for business. The participation in social media...
Words: 3233 - Pages: 13
...The Wharton School University of Pennsylvania Marketing 777 MARKETING STRATEGY Professor: George S. Day, Suite 700 JMHH, Telephone: 215 898 8245 Email: dayg@wharton.upenn.edu Administrative Mary Donegan Assistant: Suite 700 JMHH Telephone: 215 898 2104 Email: mdonegan@wharton.upenn.edu Office Hours: By appointment Web Café Address: http://webcafe.wharton.upenn.edu/eRoom/mktg/777c Class Schedule: Monday and Wednesday 9:00am – 10:20am 10:30am – 12:00 noon Introduction This course views marketing as both a general management responsibility and an orientation of an organization. Relatively less attention will be given to the specific activities of the marketing department, sales group, or advertising function in implementing strategic decisions. We will take the viewpoint of the general manager and the senior marketing executive to address the issues of: ➢ Formulating segmentation and focus strategies ➢ Understanding, attracting and keeping valuable customers ➢ Positioning the business to achieve an advantage over competitors ➢ Identifying and exploiting growth opportunities ➢ Allocating resources across businesses and segments ➢ Managing the channels for gaining access to the served markets, and ➢ Aligning the organization to changing market requirements. The course will use a mix of cases, lecture/discussion, outside speakers, and group...
Words: 3247 - Pages: 13
...Running head: KRISPY KREME DOUGHNUTS, INC.: A CASE ANALYSIS Krispy Kreme Doughnuts, Inc.: A Case Analysis Presented to By October 09, 2009 Table of Contents II. Table of Contents 2 III. Executive Summary 3 IV. Situational Analysis 5 A. Environment 5 B. Industry Analysis 5 C. The Organization 7 D. The Marketing Strategy 9 V. Problems Found in Situational Analysis 10 A. Statement of primary problem. 10 B. Statement of secondary problem 12 C. Statement of tertiary problem. 13 VI. Formulate, evaluate, and record alternative course(s) of action 14 A. Strategic Alternative 1 14 1. Benefits 14 2. Costs 15 B. Strategic Alternative 2 16 1. Benefits 16 2. Costs 19 C. Strategic Alternative 3 19 1. Benefits 19 2. Costs 21 VII. Selection of Strategic Alternative and Implementation 22 A. Statement of Selected Strategy 22 B. Justification of Selected Strategy 23 C. Description of the implementation of strategy. 23 VIII. Summary 28 IX. Appendices 29 A. Financial Analysis and Selected Tables 29 B. Reference List 32 Executive Summary Krispy Kreme Doughnuts, Inc., began as a family-owned business back in 1937, as an expansion of a pre-existing business, when Vernon Rudolph purchased a doughnut shop along with the now-famous secret recipe for making yeast-raised doughnuts. His doughnuts, which he delivered to grocery stores in the Winston-Salem, North Carolina area, quickly became...
Words: 5586 - Pages: 23
...that transform Panera Bread into market-driven company. The market-driven approach is a business perspective that puts the customers as a starting point in all its strategies and operations in order to deliver the superior customer value and gain a competitive advantage (Day, 1994). This approach totally contradicts with the one of the previous years of the Industrial age, which the prominent scholar Drucker (1954) defined that the main purpose of the organization is to generate profit. But nowadays, it appears clear that for the future prosperity of the company, the building of the loyal customer base is necessary condition to be profitable. The support of the latest argument comes from Webster, et al. (1994) where it is concluded that the profit becomes as remuneration for a satisfied and retained customer. There are few capabilities that the company should be aware of in order to be oriented on the market (Cravens and Shipp, 1991). There is the marketing strategic process which describes the development and implementation of the strategic marketing plan for providing the superior value for the customers. This essay is limited by the scope of models that are taken for the analysis: SWOT, Gap analysis, and Porter’s generic strategy.These all issues are put into the tables and analyzed with the certain marketing models. According to TNS Intersearch, Panera Bread...
Words: 2046 - Pages: 9
...seems clear that those businesses, which actively serve their many customers, employees and communities in creative, morally thoughtful ways also, over the long run, serve their shareholders best. Companies do in fact, do well by doing good! Typically, “social responsibility” is the term used by companies that give a percentage of their earnings to charity, or sell organic products, or try to save the rain forest. It is true that Starbucks maintains the focus of contributing positively to their communities and environment and this has always been their mission. In addition, Starbucks needs to grow and sustain its business. They need to generate profits to demonstrate that the company is healthy and well managed. Through effective socially responsible strategies, and well thought out charity work, and a very strong sense of business ethics, Starbucks has been able to use this concept toward their growth. They have figured out that running a socially responsible company entices people to spend money and become loyal customers of theirs. Before Starbucks went public in 1992, they were a struggling Seattle company, trying to make it big. Once they made it, though, public attitudes toward them began to change. Some of the same people who once rooted for them begin to criticize them. Once they decided they were no longer an underdog, they looked for ways to knock them down. When measured against five million satisfied customers a week, their detractors are few in number. But when you...
Words: 1757 - Pages: 8
...Objectives * Integrate marketing strategies and channels – web, mobile, email, Facebook, POS system – for multiple promotions throughout the year * Utilize existing media to drive traffic to Facebook Fanpage and increase Fanbase through 5 “fan-gated” contests * Capture Fan profile data and build database of e-newsletter and mobile subscribers * Maintain “top of mind” with customers through monthly e-newsletter * Drive traffic to Mavi stores with SMS promo code and track redemption rates About Mavi Jeans™ philosophy is to build a brand around perfect fitting jeans that convey a Mediterranean feeling in terms of fashion and detail. Maviterranean is sexy, intimate, inspirational and breezy. Mavi, which means blue in Turkish, is known for high quality, great fitting and fashion-forward denim. Mavi's Jeans development from a jeans brand to an international clothing brand has been achieved through a successful marketing strategy that evolved around the "Perfect Fit". The Perfect Fit is not just about fitting the body. It is also about fitting the culture. The connection of Mavi to its customer is more than just lifestyle. It is being a part of their life and the consumers being part of Mavi clothing. Founded in Istanbul in 1991, Mavi Jeans designs a full collection of jeanswear for young women and men. Mavi sells 7,000,000 pairs of jeans a year and is now sold at over 4600 specialty stores, better department stores and specialty chains stores in 50 countries...
Words: 288 - Pages: 2
...MARKETING STRAGETIES: Successfully marketing an apartment complex requires you to find people who are seeking housing and place your advertisements in front of them at the right time and place. As you consider marketing strategies, list the places your target renters or buyers are likely to go when searching for properties. Be sure that your marketing materials are present in each place. Banners: One of the most effective ways to market an apartment complex is by hanging a simple banner off of the building facing the street; this is particularly useful if your complex is near a major highway. If you are located away from main streets, consider putting up a sign that says "Apartments for Rent" with an arrow indicating the direction. Many people search for apartments by driving around neighborhoods that they like, and a banner or a sign is an easy-to-see advertisement that does not require a large investment. Before using signs, check your area's regulations on their use to avoid incurring fines or other penalties. Craigslist: When searching for a place to live, many people head directly to the Craigslist postings for their city. To post your apartments, simply visit the Craigslist page for your area and click on the "post to classifieds" button. When advertising on the site, avoid placing logos and generic floor plans; often, readers will skip directly over these. Instead, write a basic listing for each available unit and include details about utilities. To increase...
Words: 1759 - Pages: 8
...1.1 Product 2 1.1.2 Price 3 1.1.3 Promotion 3 1.1.4 Place 3 1.2 Purpose of the report 4 1.3 Brief information of product 4 2. Application of 4P’s of Marketing and iPhone 5 5 2.1 Product 5 2.1.1 Design 5 2.1.2 Features 6 2.1.3 Brand Image 7 2.2 Price 7 2.3 Promotion 9 2.4 Place 12 3. Conclusion 13 References 14 Figure 1 10 Figure 2 11 1. INTRODUCTION Marketing is defined by Dr Philip Kotler as “The science and art of exploring, creating, and delivering value to satisfy the needs of a target market at a profit. Marketing identifies unfulfilled needs and desires.” (Goldblatt 2012, p 238) Therefore, marketing is the process that enlightens the potential customers about how a product or service is capable of delivering the value. This paper aims to analyze the 4P’s of marketing and how they are helpful in devising an effective marketing strategy capable of depicting the significance of the product in the customers’ life. For this purpose, iPhone 5 has been selected as the product for analysis. 1.1 Background of 4P’s principal 4P’s stands for four basic elements involved in the marketing of a commodity. These elements include Product, Price, Promotion and Place. This classification was first proposed by E. Jerome McCarthy in 1960s and ever since it has become an important part of the marketing strategies of organizations around the world (Middleton 2012). The four P’s represent four controllable factors which can be manipulated by the management of a company...
Words: 332 - Pages: 2
...PROFITABILITY OF FLOWER PRODUCTION AND MARKETING This study examines the production and profitability of some selected flowers in comparison with their competing crops. Identified some problems of flower marketing which are, * Unavailability of sufficient flowers according to demand at right time * Lack of adequate and suitable transportation system. Measures to overcome these problems, * Establishment of mode storage facilities, * Improvement of cultivation practices of flower for the whole year * Arrangement of contract marketing. The flower traders face various problems: * Institutional credit should be made available to the intermediaries on easyterms and at a lower rate of interest. * Marketing loss should be reduced by improving storage, handling andprocessing facilities. Government should arrange training for flowers traderson post harvesting handling and storage of flowers on scientific basis. * Market facilities, such as tin shed, drainage, etc. should beimproved Based on the findings of the study, some recommendations for facilitating flower production and developing an improved marketing system in Bangladesh may be feasible if government and non- government agencies should take a concentrated effort - * to enhance flower production by train-up the flower-farmers, * to provide appropriate production assistance and storage facility, * to provide support farmers in marketing of the produced flowers, * to train...
Words: 874 - Pages: 4
...ASSIGNMENT QUESTION Marketing Plan: Your company has just developed a new sports drink that is in a container which will keep it cool for up to 6 hours. Write a 3 page paper discussing how you would market the product. Running Head: COOL CONTAINERS MARKETING PLAN 1 Cool-Containers Marketing Plan COOL-CONTAINERS MARKETING PLAN 2 Abstract Cool-Containers, a successful company has recently developed a new and improved sports drink. This sports drink comes in a newly designed container that keeps it cold for a maximum of 6 hours. As a way to introduce the product into the market, the company chose the flavor strawberry for this drink and the product name, “Strawberry Sports Juice Drink”. This flavor was picked because of a previous research study that was conducted on flavors most in demand by consumers. The creation of our new design for a container was due to the outcome of a research study in marketing that significantly showed the actual need to keep drinks cool. To keep the position of the drinks we sell and continue to be proactive to how our competitors react, the company will seek to apply a marketing strategy plan that is based on innovation, target audience, differentiation, strategic partnerships, outsourcing, advertising and pricing. This marketing strategy will provide the...
Words: 1564 - Pages: 7
...[pic] I. Table of Contents I. Table of Contents……………………………………………………....02 II. Executive Summary…………………………………………………....03 III. Management Resume...........……………………………………….05 IV. Company Fact Sheet………………………………………………......06 V. Smack Energy Bar Ingredient list.............………………........07 VI. Smack Energy Bar Nutrition information...........................08 VII. Marketing Plan.......................…………………………….………..09 VIII. Retail Outlet Commitments………………………….............…….12 IX. Promissory Note ………………………………………………….……...14 Executive summary 3WAY Enterprises is a marketing and branding firm registered in the state of Maryland with operations in the state of Virginia and Washington DC. 3WAY Enterprises was founded by three friends who saw a window of opportunity, in bringing together two All-American phenomena: sports figures and energy bars. 3WAY Enterprises will produce, market, and distribute uniquely- branded products in partnership with sports and entertainment personalities. Each of our well-known partners will work with 3WAY Enterprises to develop a product that complements the personality’s style and appeals to their audience and fan base. Tailored originally as a performance food used in conjunction with athletic activity, the energy bar market has grown from its meek market entrance as an energy supplement...
Words: 2998 - Pages: 12
...and Client Communication Strategies MGT/527 In today’s turbulent and uncertain economy, the functioning area of business that many clients will be looking at is marketing strategy. This function is most effective when you combine marketing strategy with a successful marketing campaign. A successful plan will allow the business to reach the maximum amount of consumers, which if done correctly will increase the customer base dramatically. Marketing strategies for developing an effective client and consultant relationship The most effective marketing plan will combine product strategy, price marketing strategy and communication marketing together. If executed efficiently, it will result in a customer base that will accommodate many levels of income and various economic situations all of which will find something pleasing about the same products. As a marketing consultant for say a restaurant I would present the client with a detailed strategy in preparation for establishing an effective client, consultant relationship. The presentation would begin with a production strategy which will enunciate the soundness of the business’s products, with emphasis on any specialty the restaurant has to offer. This strategy will illustrate how to get the restaurant in the minds of the consumer, which in turn will generate loyal customers who will keep returning again and again. Next I would present a price marketing strategy. This strategy is useful in keeping your...
Words: 628 - Pages: 3
