...How would you ensure sufficient discussion of contentious issues in a work group? How can managers bring unspoken conflicts into the open without making them worse? Discussing contentious or controversial topics tend to make people feel awkward talking about it. However, without confronting the stereotypes and personal bias, these unresolved conflicts tend to worsen the situation. Dealing with controversial issues in a constructive manner enables a manager to create a collaborative team environment. As people get comfortable and develop open interpersonal relationships, they exchange different ideas and opinions that typically lead to better decision-making. Personally, the best way to address conflict is to first gauge the level of contention and to determine whether it should be handled in a group setting or individually. Either way, contentious issues (spoken and unspoken) need to be addressed immediately to allow for a team to function efficiently. The root cause of the problem should be identified through conversation with the appropriate parties in order to explore how best to work towards a resolution. Being a good listener is essential. As a leader, it is important to go in as if you have no idea about the topic (even if you do) so you are able to gain honest feedback without the person or group worrying about possible retaliation. Once the facts are confirmed, a Manager can then contemplate appropriate direction/action. This type of conflict handling intention...
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...Gender Specific Profanity Use INTRODUCTION In the course of linguistics there has always been an underlying notion that males have a broader range of profanities in their arsenal opposed to females that have a more narrow knowledge and also that as individuals their of swear words differ in the presence of the same and opposite sex. Rarely are men openly expressive terms such as ‘Slut’ or ‘Bitch’ within conversation with a woman and like-wise woman follow a similar conduct with men, but when they are in a same gendered group this friction is no longer present and the use of swear words in both genders increase. It is within this notion that this survey tries to capture the context that adolescent men and woman use profanities. This assignment uses a variety of acclaimed swear words that are used in modern society in different youthful groups within Melbourne, hopefully identifying a certain culture of ‘do’s and don’ts’ in assimilation to addressing the opposite and same sex. HYPOTHESIS That males with have a greater knowledge in identifying the various swear words presented whereas females will have a more narrow understanding of the words presented. Also, that males will generally use more swear word and in a more frequent manner then females. Also that both woman and men will swear more in a same gendered group then when they are in a mixed gendered group. BACKGROUND Sociolinguistic theory and empirical research gives great detail and insights into gender based usage...
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...occurrence of a storm at a critical point, when there are conflicts or high emotions. The storm might symbolize these. Similarly a transition from day to night, or spring to winter, could symbolize a move from goodness to evil, or hope to despair. A river in a scene could represent the flow of life, from birth to death. Flowers can symbolize youth or beauty. Take The Loons as an example, it is just a typical novel with symbolism from beginning till the end, with “the loons” throughout as a symbol of Piquette. Through the parallel of loons and Piquette, it is easy to find their common inability to change themselves and their environment——loons are unable to adapt to modern human invasion; Piquette is unable to escape the cultural stereotypes imposed on her. The novel reflects the ecological and ethical crises between man and nature and among humans for conquest and criticizes the power ideology embodied in the crises. Vanessa casually describes Piquette’s tuberculosis and is embarrassed by her. She ignores Piquette rather than recognizing her as a human being. At the conclusion of the story, Laurence suggests that Vanessa and the white culture she represents will continue to destroy Métis culture until all that remains is a distant memory, like the unforgettable cry of the vanishing loons. In this story, it seems that that summer sees the conflict...
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...Significance of the Study In recent decades, public opinion has shifted and has become less supportive of the plight of the poor. The view that poverty is due to individual flaws has become more prevalent. While some recognize societal causes for poverty, many others attribute poverty to lack of motivation, hard work, moral flaws, and other characteristics internal to the individual. Additionally, the literature review will show that the general public’s perception of the poor differs from the demographic profile of those in poverty. Understanding current attitudes and perceptions and how they may influence support for programs and policies that affect the poor is an important first step in addressing the issue. When researchers, advocates, and the media individualize the issue of poverty (Bolstrum, 2002c), the public looks for individual causes and solutions rather than systemic ones. Those in the middle class have distanced themselves from the poor, and because of dominant images of the poor as lazy, unmotivated, and not willing to live up to the American ideal of hard work, there is little attachment to the issue (Lott, 2002). Because of these public perceptions, any stated support for policies affecting those in poverty is tenuous. To change the way that many Americans feel about the poor and to garner support for programs and policies aimed at eliminating poverty, it is necessary to first understand what these beliefs are. From there, advocates and policymakers can address...
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...Cultural Analysis of Italy I. INTRODUCTION Italy is one of the most crowded nations in Europe with a population of roughly 58.2 million. As country, it has much to offer its citizens and visitors. The capital of Italy is Rome (also known as the Eternal City) and is almost 3,000 years old. It has been the capital since 1871 and is home to the Dome of St. Peter's, the Sistine Chapel, the Coliseum, and the famous Trevi Fountain. They are well known for their culture and food, along with their easily recognizable shape as a boot. They are passionate about many things, including their food. When McDonald's opened in 1986 in Rome, food purists outside the restaurant gave away free spaghetti to remind people of their culinary heritage. The richness of its past and the 'live-life-to-the-fullest' attitude combine to make Italy a must-see travel destination. II. RELEVANT HISTORY Evidence of civilization has been found on the Italian peninsula dating far into pre-history. Thousands of rock drawings discovered in the Alpine regions of Lombardy date from around 8,000 BC. There were sizable settlements throughout the Copper Age (37th to 15th century BC), the Bronze Age (15th to 8th century BC) and the Iron Age (8th to 5th century BC). In the north of Italy, the Etruscan culture took hold around 800BC, while Greeks settled in southern Italy from 700 to 600BC, namely in Apulia, Calabria and Sicily (then known as Magna Graecia). The Roman Empire (5th Century BC to 5th Century AD) The...
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...Issues in Business Management and Economics Vol.1 (3), pp. 047-060, July 2013 Available online at http://www.journalissues.org/journals-home.php?id=2 © 2013 Journal Issues Original Research Paper The adoption of mobile phone: How has it changed us socially? Accepted 7 July , 2013 Augustine Addo Institute of Entrepreneurship and Finance, Department of Entrepreneurship and Finance, Kumasi polytechnic, P. O. Box 845, Kumasi, Ghana. Author Email: augustine_addo@yahoo.co.uk Tel: +233263928024 Mobile phone use has changed from a percieved item of luxury to an every day necessity for many people. This study therefore examined how the adoption of mobile phones has impacted in changing the behaviour and attitude of users. Kumasi Polytechnic was used as the study area. A total of 250 respondents were randomly selected for this study. Using indepedent sample t-test and a descriptive case study in which a combination of qualitative and quantitative techniques were used to analyze the data, the study finds positive evidence of positive influence in mobile adoption in enhancing communication is significant. Mobile phone has changed the way people communicate and live by influencing peoples’ life in a wide scope predicated to change society in a larger and deeper way more than its intended use as communication tool. The adoption of mobile phones have some negative effects such as enhancing crime, diversion of attention, increased social anxiety and capturing obscene audio-visuals...
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...A special report on China's place in the world Brushwood and gall China insists that its growing military and diplomatic clout pose no threat. The rest of the world, and particularly America, is not so sure, says Edward Carr Dec 2nd 2010 | from PRINT EDITION • • IN 492BC, at the end of the “Spring and Autumn” period in Chinese history, Goujian, the king of Yue in modern Zhejiang, was taken prisoner after a disastrous campaign against King Fuchai, his neighbour to the north. Goujian was put to work in the royal stables where he bore his captivity with such dignity that he gradually won Fuchai’s respect. After a few years Fuchai let him return home as his vassal. Goujian never forgot his humiliation. He slept on brushwood and hung a gall bladder in his room, licking it daily to feed his appetite for revenge. Yue appeared loyal, but its gifts of craftsmen and timber tempted Fuchai to build palaces and towers even though the extravagance ensnared him in debt. Goujian distracted him with Yue’s most beautiful women, bribed his officials and bought enough grain to empty his granaries. Meanwhile, as Fuchai’s kingdom declined, Yue grew rich and raised a new army. Goujian bided his time for eight long years. By 482BC, confident of his superiority, he set off north with almost 50,000 warriors. Over several campaigns they put Fuchai and his kingdom to the sword. The king who slept on brushwood and tasted gall is as familiar to Chinese as King Alfred and his cakes are to Britons,...
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...UNIVERSITY OF EDUCATION, WINNEBA DEPARTMENT OF PSYCHOLOGY AND EDUCATION FACTORS INFLUENCING CAREER CHOICE AMONG THE SENIOR HIGH SCHOOL STUDENTS IN THE SOUTH TONGU DISTRICT OF VOLTA REGION, GHANA DANIEL KWASI GAMELI AVUGLA JULY, 2011 UNIVERSITY OF EDUCATION, WINNEBA DEPARTMENT OF PSYCHOLOGY AND EDUCATION FACTORS INFLUENCING CAREER CHOICE AMONG THE SENIOR HIGH SCHOOL STUDENTS IN THE SOUTH TONGU DISTRICT OF VOLTA REGION, GHANA DANIEL KWASI GAMELI AVUGLA (B.ED BUSINESS EDUCATION, ACCOUNTING OPTION) A Thesis in the Department of Psychology and Education, Faculty of EDUCATIONAL STUDIES Submitted to the School of Graduate Studies, University of Education, Winneba, in partial fulfilment of the requirements for award of the Master of Philosophy (M. Phil Guidance & Counselling) degree JULY, 2011 DECLARATION STUDENT’S DECLARATION I, DANIEL KWASI GAMELI AVUGLA declare that this Thesis, with the exception of quotations and references contained in published works which have all being identified and duly acknowledged, is entirely my own original work, and it has not been submitted, either in part or whole for another degree elsewhere SIGNATURE: ............................................................................. DATE: ......................................................................................... SUPERVISOR’S DECLARATION I hereby declare that the preparation and presentation of this work...
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...Social Marketing Behavior A Practical Resource for Social Change Professionals William A. Smith and John Strand AED We believe in the power of social marketing to change behavior. Indeed, we began helping mothers to re-hydrate their children in 1978. The positive effects were remarkable, and we haven’t looked back since. For HIV victims, we fought stigma, delivering behavior change that combined treatment and prevention. For civil society advocates, we’re exploring the power of technology to build networks, and the subsequent power of networks to change the behavior of systems. Every day we partner with communities across the U.S. and throughout the world. Our work requires more than slick marketing materials and catchy slogans. Our results are a reflection of an unwavering commitment to the principles and philosophy of social marketing which we share here with you… ii Table of Contents About This Book Overview The Single Most Important Thing 1 2 3 The Basics Social Marketing Thinking Like a Marketer 1. Know exactly who your audience is and look at everything from that group’s point of view. 2. Your bottom line: When all is said and done, the audience’s action is what counts. 3. Make it easy-to-irresistible for your audience to act. 4. Use the four Ps of marketing. 5. Base decisions on evidence and keep checking in. The BEHAVE Framework Working Toward a Strategy Determining the Kind of Change Problem You Face 5 6 9 9 10 ...
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...Business communication Introduction: 1- Memo: Inside Company 2 -Letter: outside company -Good letter – bad letter -Persuasive message: selling things, to help some body 1- Phax: get a crispy message –bad machine. 2- E-mail: haking- not confidential-but advanced –speed (time –zone-barriers) • 3 steps to make a message: planning-writing-completing. • Use “you attitude” as I am here to serve you. • In letter must be: (no racism-no he or she-no bias language-no age-no gender) Chapter 4 1. Letterhead 6.Introduction (body-recommendation) 2. Date 3. References #. 7. Complementary close e.g. sincerely or faithfully yours 4. Name& address of the sender 8 SIGNITURE 9.Enclosure or p.s. (post script) 5. Name &address of the receiver. Every business letter should be: 1. Purposeful: mean a goal-to inform-persuade or solve a problem. 2. Audience centered: the writer should take into consideration, interest etc. also he she must Use the you attitude, that is to have in mind the clients’ needs and point of views. 3. Concise: the letter should be brief, direct to the point, write to express not to impress. The three steps to consider: 1. Planning: gathering data and it takes ½ of the time and include choosing the channel (Memo, presentation, letter, and phone calls). ...
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...Beyond Feelings A Guide to Critical Thinking NINTH EDITION Vincent Ryan Ruggiero Professor Emeritus of Humanities State University of New York, Delhi BEYOND FEELINGS: A GUIDE TO CRITICAL THINKING, NINTH EDITION Published by McGraw-Hill, a business unit of The McGraw-Hill Companies, Inc., 1221 Avenue of the Americas, New York, NY 10020. Copyright © 2012 by The McGraw-Hill Companies, Inc. All rights reserved. Previous editions © 2009, 2007 and 2004. No part of this publication may be reproduced or distributed in any form or by any means, or stored in a database or retrieval system, without the prior written consent of The McGraw-Hill Companies, Inc., including, but not limited to, in any network or other electronic storage or transmission, or broadcast for distance learning. Some ancillaries, including electronic and print components, may not be available to customers outside the United States. This book is printed on acid-free paper. 1 2 3 4 5 6 7 8 9 0 DOC/DOC 1 0 9 8 7 6 5 4 3 2 1 ISBN: MHID: 978-0-07-803818-1 0-07-803818-9 Vice President & Editor-in-Chief: Michael Ryan Vice President EDP/Central Publishing Services: Kimberly Meriwether David Editorial Director: Beth Mejia Senior Managing Editor: Meghan Campbell Executive Marketing Manager: Pamela S. Cooper Senior Project Manager: Joyce Watters Buyer: Nicole Baumgartner Design Coordinator: Margarite Reynolds Media Project Manager: Sridevi Palani Compositor: Glyph International Typeface: 10/13 Palatino Printer: R...
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...A ∑ E= mc 2 This eBook is provided by www.PlentyofeBooks.net Plenty of eBooks is a blog with an aim of helping people, especially students, who cannot afford to buy some costly books from the market. For more Free eBooks and educational material visit www.PlentyofeBooks.net Uploaded By Bhavesh Pamecha (samsexy98) 1 INFLUENCE The Psychology of Persuasion ROBERT B. CIALDINI PH.D. This book is dedicated to Chris, who glows in his father’s eye Contents Introduction 1 Weapons of Influence 2 Reciprocation: The Old Give and Take…and Take 3 Commitment and Consistency: Hobgoblins of the Mind 4 Social Proof: Truths Are Us 5 Liking: The Friendly Thief 6 Authority: Directed Deference 7 Scarcity: The Rule of the Few Epilogue Instant Influence: Primitive Consent for an Automatic Age Notes Bibliography Index Acknowledgments About the Author Cover Copyright About the Publisher v 1 13 43 87 126 157 178 205 211 225 241 INTRODUCTION I can admit it freely now. All my life I’ve been a patsy. For as long as I can recall, I’ve been an easy mark for the pitches of peddlers, fundraisers, and operators of one sort or another. True, only some of these people have had dishonorable motives. The others—representatives of certain charitable agencies, for instance—have had the best of intentions. No matter. With personally disquieting frequency, I have always found myself in possession of unwanted magazine subscriptions or tickets to the sanitation workers’ ball. Probably...
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...INFLUENCE The Psychology of Persuasion ROBERT B. CIALDINI PH.D. This book is dedicated to Chris, who glows in his father’s eye Contents Introduction v 1 Weapons of Influence 1 2 Reciprocation: The Old Give and Take…and Take 13 3 Commitment and Consistency: Hobgoblins of the Mind 43 4 Social Proof: Truths Are Us 87 5 Liking: The Friendly Thief 126 6 Authority: Directed Deference 157 7 Scarcity: The Rule of the Few 178 Epilogue Instant Influence: Primitive Consent for an Automatic Age 205 Notes 211 Bibliography 225 Index 241 Acknowledgments About the Author Cover Copyright About the Publisher INTRODUCTION I can admit it freely now. All my life I’ve been a patsy. For as long as I can recall, I’ve been an easy mark for the pitches of peddlers, fundraisers, and operators of one sort or another. True, only some of these people have had dishonorable motives. The others—representatives of certain charitable agencies, for instance—have had the best of intentions. No matter. With personally disquieting frequency, I have always found myself in possession of unwanted magazine subscriptions or tickets to the sanitation workers’ ball. Probably this long-standing status as sucker accounts for my interest in the study of compliance: Just what are the factors that cause one person to say yes to another person? And which techniques most effectively use these factors to bring about...
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...INFLUENCE The Psychology of Persuasion ROBERT B. CIALDINI PH.D. This book is dedicated to Chris, who glows in his father’s eye Contents Introduction 1 Weapons of Influence 2 Reciprocation: The Old Give and Take…and Take 3 Commitment and Consistency: Hobgoblins of the Mind 4 Social Proof: Truths Are Us 5 Liking: The Friendly Thief 6 Authority: Directed Deference 7 Scarcity: The Rule of the Few Epilogue Instant Influence: Primitive Consent for an Automatic Age Notes Bibliography Index Acknowledgments About the Author Cover Copyright About the Publisher v 1 13 43 87 126 157 178 205 211 225 241 INTRODUCTION I can admit it freely now. All my life I’ve been a patsy. For as long as I can recall, I’ve been an easy mark for the pitches of peddlers, fundraisers, and operators of one sort or another. True, only some of these people have had dishonorable motives. The others—representatives of certain charitable agencies, for instance—have had the best of intentions. No matter. With personally disquieting frequency, I have always found myself in possession of unwanted magazine subscriptions or tickets to the sanitation workers’ ball. Probably this long-standing status as sucker accounts for my interest in the study of compliance: Just what are the factors that cause one person to say yes to another person? And which techniques most effectively use these factors to bring about such compliance? I wondered why it is that a request stated in a certain way will be rejected...
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...Table of Contents Title Page Copyright Page Dedication Introduction Chapter 1 - Priming Chapter 2 - Confabulation Chapter 3 - Confirmation Bias Chapter 4 - Hindsight Bias Chapter 5 - The Texas Sharpshooter Fallacy Chapter 6 - Procrastination Chapter 7 - Normalcy Bias Chapter 8 - Introspection Chapter 9 - The Availability Heuristic Chapter 10 - The Bystander Effect Chapter 11 - The Dunning-Kruger Effect Chapter 12 - Apophenia Chapter 13 - Brand Loyalty Chapter 14 - The Argument from Authority Chapter 15 - The Argument from Ignorance Chapter 16 - The Straw Man Fallacy Chapter 17 - The Ad Hominem Fallacy Chapter 18 - The Just-World Fallacy Chapter 19 - The Public Goods Game Chapter 20 - The Ultimatum Game Chapter 21 - Subjective Validation Chapter 22 - Cult Indoctrination Chapter 23 - Groupthink Chapter 24 - Supernormal Releasers Chapter 25 - The Affect Heuristic Chapter 26 - Dunbar’s Number Chapter 27 - Selling Out Chapter 28 - Self-Serving Bias Chapter 29 - The Spotlight Effect Chapter 30 - The Third Person Effect Chapter 31 - Catharsis Chapter 32 - The Misinformation Effect Chapter 33 - Conformity Chapter 34 - Extinction Burst Chapter 35 - Social Loafing Chapter 36 - The Illusion of Transparency Chapter 37 - Learned Helplessness Chapter 38 - Embodied Cognition Chapter 39 - The Anchoring Effect Chapter 40 - Attention Chapter 41 - Self-Handicapping Chapter 42 - Self-Fulfilling Prophecies Chapter 43 - The Moment Chapter 44 - Consistency...
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