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STEREOTYPES
A stereotype is a rigid, widely held prototype about the general characteristics of a group of people. Many stereotypes are about racial and ethnic groups, age groups, and the sexes. Other stereotypes have to do with such acquired characteristics as education or occupation. Stereotypes of accountants and engineers hold that both groups have poor social skills, and a common stereotype of people with MBA degrees is that these people are arrogant and overly concerned with the bottom line.
Stereotypes cause problems for at least two reasons. First, because they are so general, it it risky to apply them to particular people. Many individuals differ from stereotypes applied to them. A German man who spent many years in Japan and spoke Japanese fluently found that people in that country often did not understand him , only if he spoke to them in peson. No one has had trouble understanding him when he spoke over the telephone. Apparently, am assumption that foreigners cannot learn Japanese-that is, a stereotype about foreigners –prevented people from understanding this man if they saw he was a foreigner. A person who repeatedly makes mistakes using stereotype may not have been exposed to other groups enough to have developed accurate prototypes.
Another source of problem is that because stereotypes are widely held, they are sometimes hard to notice. If you aren’t aware you have a particular stereotype, you cannot check whether it truly applies to a particular person or group. The result cannot be inaccurate perceptions and even, in the case of employment decisions, outright discrimination. Therefore it is important not to only undercover stereotypes but to consciously adopt fair criteria for making decisions about employers.
LEADER-FOLLOWER RELATIONS
Employees at all levels tend to evaluate their jobs and their organizations according to the kind of leadership

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