...Change Management: HP, IBM, Kodak and McDonald’s Suki HRM 560 20 Jul 2015 Dr. Beck . Introduction No matter what company it is there will always be change. Change can be good and change can be bad, but change is always going to be. An example of good change, I went into Starbucks this morning (a new one not too long built close to my home it used to be a Checkers). When I would frequent the Starbucks I would go thru the drive thru. This morning I went inside and talk about “Change.” Anyone would not believe that place was once a Checker’s restaurant. This is called ‘good’ change it is so beautiful and inviting inside. I say this to say, change is inevitable no matter how we look at it. Although there is organizational change, not always does the change we hope for work for everyone or no one at all. Stories of Organizational Change: In the book Leading Change (Kotter 2012) he indicates in his model the importance of communication and how without it what can and will go wrong. Different interests need to be recognized and addressed during an organizational change. Change need appropriately placed champions to gain support throughout the organization. Change involves risk and uncertainty and change in and of itself is not necessarily good for a company; careful assessment is needed of the relevance and likely success of a proposed change. (Palmer, Dunford & Akin, 2009) Starting with Hewlett Packard former CEO Carly Fiorina made a huge mistake is when...
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...Running Header: STORIES OF CHANGE Stories of Change Prof. Dr. Vanessa Graham HRM 560 January 26, 2014 Introduction The current business atmosphere is characterized by a myriad of changes that often bring new opportunities as well as challenges to established ways of doing things. Technological advancements, changing economic fortunes are some of the factors that frequently call for new approaches in doing things so as to cushion business from the adverse effects of failing to embrace these changes. Increasing levels of competition puts firms to their toes as they continuously more effective techniques with a view to gain a competitive advantage (Anderson & Anderson, 2001). Organizations and scholars are in agreement that change is inevitable. The result is a development of change models which help organizations to embrace and structure change processes so as to reduce resistance (Brisson-Banks, 2010). This essay discusses Kotter’s change model and its application to the stories of change at IBM, Hewlett Packard and Kodak. Kotter’s change model and stories of change As mentioned earlier, change is inevitable in organizations. While a majority of stakeholders often recognize the need for the implementation of change, most organizations are met with general resistance towards change. People often find it hard to abandon old ways of doing things that they are familiar with as they fear the unknown (Anderson & Anderson, 2001). Human beings fear...
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...Assignment 1: Stories of Change All organizations must go through a change. Change will not always be accepted. It may take time before all the pieces have been ironed out; however, communication should always be open and honest. This paper will evaluate three significant errors made; suggest recommendations for each organizations change, attribute a change image to the leading managers or directors and recommend different strategies for managing each change story. Identify Errors All the change stories possessed its own challenges. The three main challenges faced were the following: allowing too much complacency, underestimating the power of vision, and failing to create short-term wins. The first error of complacency is easily done by most. As humans we tend to become comfortable with what maybe going on. Change whether drastic or minimal can be a hard pill to swallow for many. It is up to management to ensure that a plan of action is in place in order to be prepared for any issues. A sense of urgency should be implemented at all times whenever change is involved. No one can guarantee the actions or reactions of others. Tenured employees always have the slowest reaction to changes. They believe change will occur on their time; however, change must happen when presented. Underestimating the power of vision is key to the success of any role. If the organization doesn’t possess vision then how will it make it to its goal? The sense of direction in place must be communicated...
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...Using Kotter’s model, identify the three (3) most significant errors made out of all of the change stories presented and describe the ramifications of those mistakes. In 2002, Hewlett Packard experienced a merger process that many questioned whether it was fitting. Under Kotter’s model, Hewlett Packard made three significant mistakes during their merger. The first significant mistake Hewlett Packard made was when they failed to make the merger suitable for their large employee base. The second step in Kotter model suggests leaders should form a coalition to convince people that change is necessary (cite web). Before the merger, Hewlett-Packard’s CEO, Carly Fiorina made significant changes to the company’s structure. Those changes were met with considerable, but subtle, employee resistance. Fiorina’s vision of HP creating a new interface with customers may have been was regarded as a radical change and therefore was not commonly welcomed by many who were part of the HP “system (cite book). Another significant mistake Hewlett Packard made was when they changed the separate selling approach to customers such as Boeing and Ford. The fifth step in Kotter model suggests leaders should remove obstacles - the processes or structures that are getting in the way of the change process. This step can be applied to the business relationship with Boeing and Ford. As result of the change process with Hewlett Packard, the business relationship with Boeing and Ford became and obstacle...
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...April showers bring May flowers, and apparently August heat brings April babies. My mother had three of her four children in the month of April, including me. We all grew up in a tiny, little town called Pamplin, Virginia. My grandfather was a prominent businessman in the community and my family was well respected. Being in such a small town it was difficult for a boy to do wrong and get away with it. Therefore I was always in trouble and really didn’t make school my first priority in my years at high school and first attempt at College. Opportunities for personal and professional growth are slim in small communities, therefore I had to move away to a larger town to go to college and get a job. My first degree was from University of Phoenix and there I obtained an Associate in Business. My second degree was a certificate in Licensed Practical Nursing from Galen College of Nursing. Since graduating from Galen College of Nursing, I have worked as a LPN at Kindred Hospital of Louisville. My career as a nurse has been very fulfilling and I find myself loving what I do. A particular patient who I have developed a very close attachment too, made me promise that I would not stop my education at the LPN level. She wants to see my go further to become a Registered Nurse. I too want to pursue a higher education in Nursing so that I may one day work in a children’s mental health facility helping troubled youth find their way again. Working with children...
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...Miranda D. Wade Assn. 1: Stories of Change Dr. Vanessa Graham HRM 560-Managing Organizational Change 01/26/2014 An organization has to be strategic when managing change. A business must also be able to reinvent itself in order to maintain a competitive edge. There can be many reasons why change is necessary including technology, customer needs, opportunities to grow, globalization, and the economy. “Today, organizations must have the capacity to adapt quickly and effectively in order to survive. Often the speed and complexity of change severely test the capabilities of leaders and employees to adapt rapidly enough, but if organizations fail to change, the cost of that failure may be quite high. Hence, leaders and employees must understand the nature of the changes needed and the likely effects of alternative approaches to bring about that change” (Hellriegel & Slocum, 2011, p. 510). Using Kotter’s Model, Identify the Three (3) Most Significant Errors Made Out of All of the Change Stories Presented and Describe the Ramifications of Those Mistakes. Any organization that wants to grow and stay ahead of the competition should embrace change. Despite this fact, there are many things that can go wrong when an organization decides to make a change. Resistance from employees is one factor that plays a part in an organizations change process failure. The change process must be effectively...
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...The Change In Identity Detective Amari Tann: 28 years old, 5’6 tall, brown hair, brown eyes. Has a bit of a mean streak, enjoys fast food restaurants and playing with animals. She is committed to her job and doesn’t let her outside life interfere with her job. Detective Tann stood over a bloody body at midnight in an alley. It was believable to find out that the gender of the body was a girl. She flashed her flashlight on the face and the murder seemed to have tortured her; it was hard recognizing the identity. We better get her to the lab so the forensics can tell the cause of the death. Once the ambulance entered the morgue and parked at the back ramp. The techs removed the gurney and wheeled the body into the morgue receiving area. After filling out the necessary paperwork for the body, the EMTs pushed the gurney back to Examining Room #1 where they left Detective Tann and the deceased....
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...Throughout the project, Kalin cried a lot, whether it was for a diaper change, feeding time, rocking or burping. Sometimes it was hard to figure out what was wrong and what she needed. I was physically and emotionally exhausted, because some nights I barely got any sleep. The first night the baby woke up almost every hour, which was the hardest thing about taking care of the baby because sometimes I was half asleep and it took me a while to figure out what was wrong. It was so hard to wake up for school the next day, and my dad had to drop me off to school because I missed the bus. I was stressed out because I had to get all my homework done before the baby started crying, because once she started crying I had to keep an eye out for her. Sometimes...
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...For years people have been striving for change, whether it be for themselves or for their society. For example, the author of ¨The ZigZag road to rights” talked to his audience about wanting equality and wanted to be treated like an actual human being. In order for that to happen, people needed to change. Some things that motivate people to change are wanting better for themselves and for the people around them, fear is also a big factor and having a sense that things need to be different. People trying to make a change usually want better for themselves or the others closest to them. In one example, the author Betty Friedan knew that even though women had the right to vote, there were still many things they were unable to do. Back then there were no laws against gender discrimination. Friedan decided to write a book about the tough trials women had to go through during that time. This book sparked the beginning of the second wave of feminism. It sparked a change....
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...‘’Amir bhaiya, will our lives always be like this?’’ asked my innocent little brother, sitting cross-legged on the ground facing me. ‘’Of course not Ali,’’ I said meeting his downcast eyes,’’ I will change our life, remember, I promise.’’ I felt sick to my stomach lying outright to Ali that way. He was probably right. Our lives would never change. But I could not tell him that, could not bear the sadness that I knew would overwhelm his face. He was a beautiful child, with chocolate-brown skin, and dark curly hair like Papa’s, falling into his eyes. And his eyes, grey and thoughtful, would crinkle when he smiled, just like Mama’s did when she did, once upon a time, smile. He smiled now. ’’I know you will’’. I looked away, not wanting to meet...
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...“Don't run”, “walk slowly”, and “stay on the path”; seemingly easy instructions that when disobeyed, changed life as they knew it. All he desired to do was shoot the target and leave quickly, but that was the complete opposite of what happened. Little did they know that such a small thing would have such a large impact. In Ray Bradbury’s short story, “A Sound of Thunder,” the main character is murdered and the future is changed because of Eckle’s own stupidity, the anger of the safari guide, and the lax screening process of Safari, inc. Though Eckles thought it to be insignificant, a dead butterfly's life changed everything, and it was his fault. What was supposed to be the hunt of a lifetime turned into Eckles’s worst nightmare, for fear took over every aspect of his dream. Eckles was as pale as a ghost, jaws clenched, and a death grip on his gun, because of his lack of faith in the gun that he did not expect it to take the life of a two-hundred thousand pound impenetrable death machine, putting everyone in danger. The one sole, vital rule was to not step off of the path, but as fear took over, he became numb and absent-mindedly veered off of the path. Though it seemed unimportant at the time, Eckles later found that...
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...So literally speaking, it was a complete transformation, a rags-to-riches tale. Because of the emerged of Diamond stores in New York City, the place is now known to be America's Diamond Capital. An anthropologist author Renee Shield's book, "Diamond Stories: Enduring Change of 47th Street," she writes, "The diamond, a pebbly object transformed into a twinkling, astronomically priced jewel, has allowed Jews to transform themselves from rejected refugees of one country to respected businessmen of another." Today, the second and the third generation of those immigrants are continuing their family's legacy on the diamond stores of 47th street in New York City. If you were to visit the street and you are a keen observer, you may catch a sight of a handshake that is believed to be a "diamond exchange". The handshake signifies trust that is distinct to their religious community. In the diamond industry, credit-based exchanged denotes trust and today it is now called as "trust-based...
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...How dose Faulkner uses theme in his short story “A Rose for Emily”? William Falkner used Theme by displaying tradition and change, death, how these thing impact the character, Emily in the short story. Tradition and change was used in the short story to show the transformation of Emily life unfolded over time. Death was to signify by say for instance all thing that used to be there, but gradually was not there. Both of these are to be link together with Emily life struggle, and how she was really was until her death. The transformation of Tradition and Change show in the story was the south, the customs, and the ideas that the town’s people had before and after the war. The old south people customs that they went by was who had the most Statues. The Statues the old south went by the group or family that had the most authority and power. This is what the old south was built a pone. The people in the town held this custom until after the war. When the war was over people from the north came down to the south and the custom went away. The new custom the people from the north brought down whoever a high paying job. In the story Emily family was part of the old south, which change her life because it was very different from what she when throw until this point. Emily father was a powerful man before...
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...The world of Nestlé Table of contents 21 22 Nutrition, health and wellness Nestlé. Good Food, Good Life Research & Development Nutrition: the core of the Nestlé business Priority on nutrition, health and wellness Nestlé Nutrition – a specialist nutrition business The Nestlé Nutrition Council and the Nestlé Nutrition Institute Looking to the future Nestlé: almost 150 years pioneering nutrition and health 26 27 28 30 32 32 33 People, products, brands Putting the consumer first Food is local Nestlé – a company built on brands Contributing to nutrition, health and wellness Ensuring quality and food safety Wherever, whenever, however The changing consumer 16 16 18 18 20 21 45 46 47 48 48 50 How Nestlé runs its business Principles, not rules A multi-cultural business Looking after the environment Sourcing raw materials A network of local companies Benefi ting local economies Nestlé in the community: reaching out beyond our business Consistent, sustainable growth People are Nestlé’s greatest asset Wide variety of career opportunities How our business is organised Other Nestlé Group companies The world of Nestlé 52 Nestlé website and Nestlé publications Website and publications 36 37 38 40 41 42 43 1 2 Welcome to Nestlé The aim of this booklet is to introduce ourselves to you, and to share with you some special insights into the many facets of our Company. Nestlé is the largest food...
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...Curiosity about the possibility and conditions of "change in identity" has been remarkably intense, in fiction and in psychology, during the last century. In talk about literature, this has led to the development of a crude but useful terminological distinction of two sorts of characterization: "static" and "dynamic." A static character, in this vocabulary, is one that does not undergo important change in the course of the story, remaining essentially the same at the end as he or she was at the beginning. A dynamic character, in contrast, is one that does undergo an important change in the course of the story. More specifically, the changes that we are referring to as being "undergone" here are not changes in circumstances, but changes in some sense within the character in question -- changes in insight or understanding or changes in commitment, in values. The change at stake in this distinction is a change "in" the character of the character. In the stories a soilders home by Ernest Hemmingway and A Good Man is Hard to find by Flannery O connor we see this occur. Many people worry about what happens during war but no one realizes what happens to the young people coming back from war. The young people that go to war will change them dramatically when they come back. In the short story “Soldier’s Home”, by E. Heimingway, he writes about a young man’s after war experience, returning home and into society. In another short story called “Speaking of Courage”, by Tim O’Brien, he...
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