...CASE: SM-153 DATE: 08/08/06 SAP AG IN 2006: DRIVING CORPORATE TRANSFORMATION Success can be seductive. It can trick us into focusing too rigidly on long-established patterns of thought. That’s why it is often so tempting to recycle yesterday’s ideas to form the guidelines and dogmas of tomorrow. I hope that we can use the right vision and strategy to avoid this trap. ⎯Henning Kagermann, CEO, SAP AG INTRODUCTION On a windy April evening in Walldorf, Germany, Henning Kagermann took a sip of his tea and picked up the 60-page document lying on his desk. Several months earlier, Kagermann, CEO of SAP AG, had tasked his Corporate Strategy Group with preparing a strategic analysis, informally nicknamed the “Sun-Tzu document” in deference to the legendary Chinese general. It outlined the strategic opportunities and challenges that SAP should expect to face between 2006 and 2010, and examined the prevailing forces shaping the enterprise software industry in 2006: technological change, consolidation, and shifting customer needs. Kagermann believed that emerging Internet-based technologies and standards known collectively as “Web services” soon would transform the $79.8 billion enterprise software applications industry, in which SAP held the leading market position.1 Although sales of SAP’s existing products had begun to rebound in 2004 after a multi-year slowdown, Kagermann had committed SAP to deploy new Web services-based technology on a massive scale by the end of 2007. (See Exhibit...
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...SAP Modules List: Introduction to SAP and the different types of modules First, let’s get down to the basics. SAP AG is a German company that makes business management software for enterprise level businesses. SAP AG is one of the largest software companies in the world and stands for “systems, applications, and products in data processing”. SAP AG provides end to end solutions for several business applications including manufacturing, logistics, accounting, and distribution. They are best known for their SAP ERP (enterprise resource planning) software, SAP BW (data warehouse product), SAP Business Objects software, and SAP HANA, (high performance analytic appliance). If you are interested in learning more about SAP HANA, we suggest taking this class on the basics that will introduce you to SAP HANA Studio, Reporting using BI 4.0, SAP HANA Architecture, SAP HANA Administration, and SAP HANA Modeling. SAP AG is an innovative company because each of its solutions (aka modules) is integrated with all of their other modules. There is an incredible number of SAP modules available on the market. The SAP modules are divided into three main groups, functional modules, technical modules, and industry specific modules. The following is a list of the most popular SAP modules. FUNCTIONAL MODULES * SAP APO module – Advanced Planner Optimizer * SAP CO module – Controlling * SAP CRM module – Customer Relationship Management * SAP CS module – Customer Service *...
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...Organisational Analysis of SAP Labs India Pvt. Ltd SECTION-D, GROUP-IV Archit Prasad (12 DM-037) Debaleena Biswas (12HR-007) Himanshu Garg (12 FN-054) Madhavi Verma (12 DM-081) Tapapriyo Maitra (12 DM-151) Yogaesh Sharda (12 FN-159) Yogesh Khanna (12 IB- 061) Introduction India has always been chosen as the preferred Research and Development centre by many multinational organisations; SAP Labs was no exception. SAP Labs India Pvt. Ltd is SAP AG's largest R& D center in the world. The functional areas of SAP Labs India are Research & Breakthrough Innovation, Product Development, Customer solutions and Operations, etc. Due to its excellent employee learning system, effective management control and state-of-the art infrastructure, SAP Labs India is rated among Top 5 Best workplaces in IT software industry. The next few Pages aims at analysing the Oragnisational structure, culture, life/cycle stage , size , business environment and finally the right “fit” of SAP Labs India Pvt. Ltd. About SAP Labs India Pvt Ltd SAP Labs is the research and development organization of the parent company. SAP has its development organization spread across the globe. SAP Labs India Pvt. Ltd was opened in the year 1998. Other labs are located in Germany, France, Bulgaria and Hungary in Europe; Palo Alto, USA; Bangalore and Gurgaon, India; São Leopoldo, Brazil; Ra'anana and Karmiel, Israel; Montreal and Vancouver, Canada and Shanghai, China. SAP Labs India is the largest development...
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...THAT’S WHY NOW IS THE TIME TO JOIN THE 21,600 ORGANIZATIONS WORLDWIDE THAT RUN SAP ® SOFTWARE SOLUTIONS. N O ONE KNOWS BUSINESS BETTER SAP is a world leader in business software solutions, with industry-specific products for virtually every aspect of your operations. Including best-of-suite solutions that are targeted for specific business processes and enterprise resource planning (ERP) solutions that help streamline your entire organization. With SAP, you gain the visibility to identify inefficiencies, and the resources to help reduce them. The foresight to pinpoint opportunities, and the agility to seize them. And the collaborative tools to extend your reach far beyond the enterprise, to the entire value chain. And because SAP solutions are built on open technologies, you’re assured that they will integrate seamlessly with virtually any internal or external systems, protecting your technology investment. A PARTNER YOU CAN COUNT ON With more than three decades of profitable growth and an exceptionally stable management team, SAP is a longterm partner you can choose with confidence. SAP solutions are installed at more than 69,700 customer locations in 120 countries. And they’re developed, implemented, and supported by 28,700 professionals operating out of a global network of offices. So you can count on world-class support, when and where you need it. In addition, SAP continues to invest in ongoing research and development. For...
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...Globalization @ SAP Globalization Drives Business SAP Globalization Services Erik Törnqvist, LPM for ERP Financials, Sweden Agenda 1 2 3 4 Globalization @ SAP and Globalization Services Globalization Strategy Internationalization Localization 5 6 7 © Translation Service Offerings Highlights / Case Studies 2012 SAP AG. All rights reserved. 2 Agenda 1 2 3 4 Globalization @ SAP and Globalization Services Globalization Strategy Internationalization Localization 5 6 7 © Translation Service Offerings Highlights / Case Studies 2012 SAP AG. All rights reserved. 3 Business Trends That Foster SAP’s Value Proposition 1 Customers don’t want a product, they want to get a job done. 2 Growing speed and scope of global change. SAP offers the best solution portfolio to leverage these trends. With SAP, companies are ready for: Innovation at the speed of each business Transformation from built-to-last enterprises to built-to-adapt business networks Performance optimization closed loop from strategy to execution and back again The challenges of a globalized economy © 2012 SAP AG. All rights reserved. 4 Globalization @ SAP Facts and Figures Globalization is a key differentiator for SAP in a competitive market Global customer base in >140 countries > 60 country version covering legal requirements delivered 39 languages delivered for various solutions ~ 1100 persons are working on globalization topics Strong commitment to customers ...
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...and territories. Since implementing its first SaP® solution in 1994, Colgate has significantly improved global visibility for its supply chain management processes, automated many of these processes, improved supply chain decision making, increased the speed to market for its products, and reduced costs. SAP Business Transformation Study Consumer Products Oral, Personal, and Home Care and Pet Nutrition CONteNt 3 4 7 9 10 11 13 14 Colgate-Palmolive Creating a Global Supply Chain Supporting an International Enterprise Helping Ensure Supply Chain Success Reducing Total Cost of Ownership Transforming Business Processes Future Road Map Building a Firm Foundation Colgate-Palmolive better Data Quality, timeliNeSS, aND aCCeSSibility QuiCk faCtS Industry Consumer products – oral, personal, and home care and pet nutrition Revenue uS$15.3 billion Employees 36,000 Headquarters New york City Web Site www.colgate.com SAP® Solutions and Services SaP® Supply Chain management application Implementation Partner SaP Consulting organization Implementation Best Practices • involved global cross-functional business and it teams • appointed a global owner to drive process standardization across subsidiaries • tested real-life scenarios and used pilots in significant markets before global rollouts • Worked closely with business owners and the SaP® Consulting organization • used an internal project management process Financial and Strategic Benefits • Streamlined vendor-managed inventory...
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...IS 350 Final exam SAP * System, application, product * SAP ERP Main Business Modules (FI MM CO PP SD HR) * Name of the Company– SAP AG – SAP America – SAP UK * Name of the Software– SAP R/3– SAP Business One– SAP Business Object by Design – SAP Netweaver – SAP HANA SAP Technical Architecture * Three Tier Structure: GUI, Application server, and database server Configuration * The process of tailoring SAP by selecting specific functionality from a list of those supported by the software 6 stage IT implementation models (Cooper & Zmud) 1. Initiation a. Scan organizational problems/opportunities and IT solutions is undertaken 2. Adoption b. Ensure to get organizational backing for implementation of the IT implementation 3. Adaptation c. IT application is installed and organizational process is revised and developed 4. Acceptance d. Organizational members is induced to commit to IT application usage 5. Routinization e. Usage of IT application is encouraged as a normal activity 6. Infusion f. Increased organizational effectiveness is obtained by using the IT application * IT implementation Refers to team’s strategy and actions for successful system and contribution to the organization Is the extent of alignment of the IT and the organization that operates it Cooper & Zmud: Rational behaviors can explain IT implementation in the early stage of the transfer process More...
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...boosting sales by engaging with customers, dealers, and other partners to provide complete home painting solutions. to achieve the necessary 360-degree view of all stakeholders, asian Paints chose the SaP® Customer relationship management (SaP Crm) application to integrate customer-facing processes. SAP Business Transformation Study Superior Customer Value Content 3 4 5 6 7 8 10 11 Asian Paints Key Challenges Why SAP Was Selected Implementation Process and Best Practices Strong Governance and Project Management Business Process Transformation and Value Realized Future Road Map Lessons Learned AsiAn PAints GaininG a 360-DeGree View of the CuStomer QuiCk faCtS Industry Consumer products Revenue uS$1.1 billion Employees 5,000 (worldwide) Headquarters mumbai, india Web Site www.asianpaints.com SAP® Solutions and Services SaP® Customer relationship management application (functionality for marketing, interaction center, sales, service, and partner channel management), SaP ramp-up program Implementation Partners mahindra it Consulting Pvt. Ltd., a unit of mahindra & mahindra Group; SaP Consulting Key Challenges • Gain visibility of relevant customer data • increase opportunities for cross-selling and up-selling • reduce time needed to configure customer relationship management (Crm) functionality • Simplify user interfaces and workflows • integrate call center processes • Provide enhanced support to dealers Implementation Best Practices • ensured success with meticulous...
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...boosting sales by engaging with customers, dealers, and other partners to provide complete home painting solutions. to achieve the necessary 360-degree view of all stakeholders, asian Paints chose the SaP® Customer relationship management (SaP Crm) application to integrate customer-facing processes. SAP Business Transformation Study Superior Customer Value Content 3 4 5 6 7 8 10 11 Asian Paints Key Challenges Why SAP Was Selected Implementation Process and Best Practices Strong Governance and Project Management Business Process Transformation and Value Realized Future Road Map Lessons Learned AsiAn PAints GaininG a 360-DeGree View of the CuStomer QuiCk faCtS Industry Consumer products Revenue uS$1.1 billion Employees 5,000 (worldwide) Headquarters mumbai, india Web Site www.asianpaints.com SAP® Solutions and Services SaP® Customer relationship management application (functionality for marketing, interaction center, sales, service, and partner channel management), SaP ramp-up program Implementation Partners mahindra it Consulting Pvt. Ltd., a unit of mahindra & mahindra Group; SaP Consulting Key Challenges • Gain visibility of relevant customer data • increase opportunities for cross-selling and up-selling • reduce time needed to configure customer relationship management (Crm) functionality • Simplify user interfaces and workflows • integrate call center processes • Provide enhanced support to dealers Implementation Best Practices • ensured success with meticulous...
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...Zoomlion combines quality, efficiency and global value with SAP and IBM How do you manage thousands of contracts and service engineers, and ensure that work quality, efficiency and value are maintained? Zoomlion Heavy Industry Science & Technology Development Co Ltd deployed a combination of SAP® ERP, SAP CRM, SAP mobile solutions with Global Positioning System (GPS) sensors and analytic modeling solutions to help plan, predict and control its projects and labor, worldwide. Designed with assistance from IBM® Global Business Services® and supported by IBM technology, Zoomlion’s after-sales staff have near-instant access to high-quality diagnostic resources from anywhere with internet connectivity – helping Zoomlion’s customers to resolve problems fast, avoid delays and keep business moving. Through organic growth and strategic corporate acquisitions, Zoomlion has maintained a compound annual growth rate of 65 percent for 20 years. Today, the company is dramatically accelerating its business expansion, and has merged with nine separate enterprises in the last four years. Overview Challenge China-based construction equipment manufacturer Zoomlion wanted to keep driving rapid growth – but expansion made it difficult to ensure highly efficient management and customer-centric marketing and service. Solution Zoomlion standardized its business processes with SAP ERP and CRM solutions, and created a centralized information platform, complete with mobile solutions for staff on the...
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...Solution | Project Type | New Project Enhancement to Existing or Former Project | Working Title of Project | Infrastructure and Systems Implementation Plan | Project Sponsors | WInt IT department, Rosanne Moran, IT Director. | ------------------------------------------------- ------------------------------------------------- Introduction Widgets International, Inc. currently consists of Widgets USA, LLC and Widgets-R-Us, LTD. Combined Widgets International, Inc. has 50 years of experience in providing function critical assembly and machinery solutions. WUSA has cornered the Business to Business market while WRU has grown in leaps and bounds in the retail market. Together as Widgets International, Inc., they stand to increase their market share substantially by creating and offering innovative and cost effective assembly solutions globally. (Anderson, Unit1, 2014) ------------------------------------------------- ------------------------------------------------- Purpose and Justification This proposal will explore the requirements for the application and implementation of an easily manageable information system that will be an effective and efficient agent in expanding the organization internationally. To date we have considered the benefits of Internet access, a private Intranet, an Extranet, Supply Chain Management (SCM), Enterprise Resource Planning (ERP), E-Commerce, Product Lifecycle Management (PLM), Customer Relationship Management (CRM), and the...
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...metody: Analýza sekundárních dat, dedukce, deskripce, komparace, relevantní matematicko-statistické metody. Rozsah grafických prací: Rozsah práce bez příloh: předpoklad cca 15 tabulek a grafů 60 – 70 stran Seznam odborné literatury: BOLDIŠ, P. Bibliografické citace dokumentu podle ČSN ISO 690 a ČSN ISO 690-2 (01 0197): Část 1 – Citace: metodika a obecná pravidla. Verze 3.2 [online]. 1999–2002. Poslední aktualizace 2002-09-03. Dostupné na World Wide Web: HENDL, J. Kvalitativní výzkum – základní metody a aplikace. 1. vyd. Praha : Portál, 2005. 408 s. ISBN 80-7667-040-2. HENDL, J. Přehled statistických metod zpracování dat – Analýza a meta analýza dat. 1. vyd. Praha : Portál, 2004. 584 s. ISBN 80-7178-820-1. KOTLER, P. Marketing management. 10. rozšířené vyd. Praha : Grada, 2001. 719 s. ISBN 80-247-0016-6. TOMEK, G. – VÁVROVÁ, V. Výrobek a jeho úspěch na trhu. 1. vyd. Praha : Grada, 2001. 352 s. ISBN 80-247-0053-0. Vedoucí diplomové...
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...Riordan Manufacturing Systems Analysis and Recommendations BSA 502 February 21, 2011 Donn Leiske Riordan Manufacturing: Systems Analysis and Recommendations Riordan Manufacturing has been an industry-leader since 1992 in the design and manufacturing of plastic injection molding. Riordan is renowned for its excellence in the research and development of innovative plastic designs and products (i.e. plastic bottles, fans, heart valves, medical stents and custom plastic parts). With its state-of-the art design capabilities, Riordan distinguishes itself by striving to achieve and set the standard by which other plastics manufacturing companies are modeled (Apollo Group, Inc., 2004). Capitalizing upon its reputation as a world-class solution provider, Riordan applies Six Sigma principles and ISO 9000 standards to ensure they are supplying their customers with the highest quality solutions possible. Riordan’s goal is to maintain long-term relationships with its customers and make this relationship non-challenging and profitable for all concerned. In addition to Riordan’s customer focus approach to conducting business, Riordan also works hard to provide an innovative and team-oriented work place in which its employees can thrive (Apollo Group, Inc., 2006). Riordan Manufacturing, founded by Dr. Michael Riordan, employs a diverse workforce of 550 employees throughout four worldwide locations which include, Riordan’s Corporate Headquarters located in San Jose, CA whose primary...
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...INTRODUCTION ATLAM ATLAM is a maritime industry that created to need to train prepare Malaysians for the maritime industry and establishment of Akademi Teknikal Laut Malaysia (ATLAM) on 15 August 1981. It was then subsequently privatised on 1 January 1997. Its vision was to be a leader in maritime education and training, while its mission was to facilitate value added learning via a conducive environment and provide excellent service to its clients. The academy located in Melaka and Terengganu, had 195 staff by 2001, 89 of them were in administration and the remaining 106 in training. The management structure of ATLAM :consisted of a chief executive officer, a corporate affairs director, a head of marine engineering and a head of human resource management and administration. Zulkifli had been the finance and accounts manager since 1995. THE IT INFRASTRUCTURE ATLAM overhauled its information technology (IT) facilities in 2000. Before this they had been in a very poor state. A study on ATLAM was conducted in 1997 by the World Maritime University and it had deemed ATLAM to be behind its other compatriots in Europe and Japan in terms of IT infrastructure. The 1997 privatisation of ATLAM resulted in the introduction of new shareholders and brought the academy into the fold of the PETRA group of companies. This provided ATLAM with the access to better IT facilities such as LAN, WAN, network computing, server and desktop administration. ATLAM’s IT solutions were implemented...
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...GE settled upon Aravo, a technology platform that, although relatively small and little-known, provided the functionality and cost savings that GE needed. This eventually became the largest SaaS implementation of all time, with over 100,000 GE procurement users able to access the same information on over 500,000 global suppliers at anytime, anywhere in the world. The following discussion will focus on other examples of successful SaaS implementations similar to the case of GE. SuccessFactors and Nissan SaaS applications are not only limited to supply chain functions. SaaS can be used to support a wide variety of key business functions and strategies. SuccessFactors, a company that was acquired in 2012 by SAP AG, is focused on providing cloud-based human capital management (HCM) software. SuccessFactors allows a company to better utilize its workforce’s full potential: corporate key objectives are cascaded down to individuals across all levels of the organization, ensuring that individual efforts are aligned with company strategies. Employees and managers monitor and focus on their goals and there is a heightened sense of visibility and accountability in performance evaluation. One company that benefited greatly from this SaaS platform is Nissan North America. Nissan has an aggressive long-term growth strategy and needed to ensure its managers had the tools they needed to track and place the right employees in the right positions. SuccessFactors allowed Nissan the flexibility...
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