...International Journal of Business and Social Science Vol. 2 No. 17 www.ijbssnet.com A STUDY OF SUPPLY CHAIN MANAGEMENT PRACTICES: AN EMPIRICAL INVESTIGATION ON CONSUMER GOODS INDUSTRY IN MALAYSIA. Dr.Inda Sukati Prof. Dr. Abu Bakar Abdul Hamid Assoc. Prof. Dr. Rohaizat Baharun Dr. Huam Hon Tat Faculty of Management and Human Resource Development Universiti Teknologi Malaysia E-mail: indasukati@utm.my Fazila Said Malaysia Nuclear Agency Malaysia ABSTRACT The purpose of this research is to present the relationship between supply chain management (SCM) practices and supply chain responsiveness (SCR), and investigates its relationship with competitive advantage (CA). The data collection instrument used was a questionnaire which was administrated to a total sample of 200 managers. The response rate was 70% while 60% was usable questionnaires. Sample selection was based on convenience sampling. The analyses involved statistical methods such as reliability and validity tests and multiple regressions. The results indicated that SCM practices are related to SCR. The result also suggested that SCR is related to CA. 1. Introduction In today’s competitive business there is an increased focus on delivering value to the customer. The focus on attention of most of businesses is providing products and services that are more valuable compared to its competitors. Concurrent to the focus on customer value, the marketplace in which businesses operate today is widely...
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...the importance of effective supply chain management in achieving organisational objectives * Explain the link between supply chain management and business functions in an organisation * Discuss the key drivers for achieving an integrated supply chain strategy in an organisation | 2 | * Evaluate the effectiveness of strategies used by an organisation to maintain supplier relationships * Use information technology to create strategies to develop an organisation’s relationship with its suppliers * Develop systems to maintain an organisation’s relationship with its suppliers | 3 | * Assess how information technology could assist integration of different parts of the supply chain of an organisation * Evaluate how information technology has contributed to the management of the supply chain of an organisation * Assess the effectiveness of information technology in managing the supply chain of an organisation | 4 | * Explain the role of logistics in supply chain management in an organisation * Evaluate procurement practices in an organisation * Discuss the factors that must be considered when improving logistics and procurement practices in an organisation | 5 | * Plan a strategy to improve an organisation’s supply chain * Assess how a supply chain improvement strategy will benefit overall business performance in an organisation * Explain how barriers will be overcome in an organisation when implementing a supply chain improvement strategy | ...
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...Unit Title: Strategic Supply Chain and Logistics Assignment Title: ‘Concepts & IT Effectiveness of Supply Chain Management and Logistics Improvement’ Name: Nazmul Haque Sumon Course name: PGD Student Id: OCL 0150 Tutor’s Name : Mr Harry Lindsay OPAL COLLEGE LONDON TABLE OF CONTENTS Task:1 1.1 explain the importance of effective supply chain management in achieving organisational objectives 1.2 explain the link between supply chain management and business functions in an organisation 1.3 discuss the key drivers for achieving an integrated supply chain strategy in an organization 2.1 evaluate the effectiveness of strategies used by an organisation to maintain supplier relationships the organization TASK :3 4.1 explain the role of logistics in supply chain management in an organisation 4.2 evaluate procurement practices in an organisation 4.3 discuss the factors that must be considered when improving logistics and procurement practices in an organization 5.1 plan a strategy to improve an organisation’s supply chain 5.2 assess how a supply chain improvement strategy will benefit overall business performance in an organisation 5.3 explain how barriers will be overcome in an organization when implementing a supply chain improvement strategy Task : 1 Introduction: supply chain management operates at three levels. These are strategic, tactical and operational strategic level, company management makes high...
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...An Introduction To Supply Chain Management Commerce Essay The term supply chain management was first coined by a U.S. industry consultant in the early 1980s. However, the concept of a supply chain in management was of great importance long before, in the early 20th century. Supply chain management is the word coined for the effective management of all the partners and the information disseminated between them. Take an example of Dell computers, Micheal Dell cant built his business just by selling the computers to the customers, but he need to see the complex problems of the customers and solve these problems through just in time manufacturing of the product, then how to minimize the wastage in the production then to evaluate what customers are doing and how they can make their production efficiently (NYT 2010), as the manufacturer cannot sell the product at the higher prices than the competitors are selling but through effective management you can actually reduce the cost, so concisely he need to be a master of supply chain management. Before supply chain management there was effective inventory control system exist but due to some pit falls like; no supply chain metrics, inadequate definition of customer service, , organizational barriers, inaccurate delivery status data, simplistic inventory stocking policies, inefficient information systems, ignoring the impact of uncertainties, and an incomplete view of the supply chain (Teigen 1997). There is a need for another system...
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...The Fresh Connection Game Strategic Supply Chain Management SHT 4001 University of HUDDERSFIELD Name: Zhen Lei (Ray) ID: U1069600 Course: Transport & Logistics management Module Leader: Jayne Hemmingham Executive Summary The main purpose of this report is to discuss and introduce the experience of playing the fresh connection game with answering three main questions, The first one is to consider the competitive strategy of the team and evaluate the scope of team’s supply chain strategy was marching with its competitive strategy. The second is to utilize the financial information to analysis the situation of the business in the last round. Examples need to be explained how our team’s supply chain strategy influenced the financial performance of our team. The last point is to explain how the information can be used in the business to achieve sustainable improvements. The participants not only need to introduce their experience of the game but also demonstrate relevant academic theory and concepts. Introduction This report concentrates on reflecting on the experience of playing the fresh connection game experience. The fresh connection is a website which is one the strength of supply chain management researching environment and is played by both students and professionals. It provides a learning experience of supply chain. The students will make strategic decisions in the supply chain of the fresh connection which is based on a substantial producer of...
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...Statements on Management Accounting BUSINESS PERFORMANCE MANAGEMENT TITLE Implementing Integrated Supply Chain Management for Competitive Advantage CREDITS This statement was approved for issuance as a Statement on Management Accounting by the Management Accounting Committee (MAC) of the Institute of Management Accountants (IMA® IMA ). appreciates the collaborative efforts of the Finance Business Solutions Group at Arthur Andersen LLP and the work of Dr. C.J. McNair, CMA, of Babson College, who drafted the manuscript. Published by Institute of Management Accountants 10 Paragon Drive Montvale, NJ 07645 www.imanet.org All rights reserved IMA Publication Number 00352 ISBN 0-86641-282-4 Special thanks go to Randolf Holst, CMA (Canadian), Manager of Knowledge Creation at Arthur Andersen, for his continuing oversight during the development of the Statement. IMA thanks the Consortium for Advanced Manufacturing-International (CAM-I) for their support in the development of this SMA. IMA is also grateful to the members of the Management Accounting Committee for their contributions to this effort. Copyright © 1999 in the United States of America by Institute of Management Accountants and Arthur Andersen LLP Statements on Management Accounting BUSINESS PERFORMANCE MANAGEMENT Implementing Integrated Supply Chain Management for Competitive Advantage TABLE OF CONTENTS I. Rationale . . . . . . . . . . . . . . . . . . . . . . . 1 ...
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...Extended Diploma in Strategic Management and Leadership Unit Title: STRATEGIC SUPPLY CHAIN MANAGEMENT AND LOGISTICS | | Unit aim This unit provides the learner with the understanding and skills to plan strategies to improve an organisation’s supply chain Unit introduction This unit focuses on how the concept of supply chain management and logistics is based on the idea that every product that reaches an end user represents the combined effort of multiple organisations which make up the supply chain and that until recently, most organisations paid attention to only what was happening within their own business. Few organisations understood, much less managed, the entire chain of activities that ultimately delivered products to the final customer. This resulted in ineffective supply chains. In this unit, learners will develop the knowledge that, today, many organisations realise that effective management of supply chain activities can lead to increased customer value and achieve sustainable competitive advantage. Supply chain activities cover everything from product development, sourcing, production and logistics, to the information systems needed to coordinate these activities. Learners will discover that the organisations that make up the supply chain are ‘linked’ through physical and information flows. Physical flows involve the transformation, movement and storage of goods and materials and are the most visible piece of the supply chain. Of equal importance...
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...number 2, copyright 2003. Distributed by Emerald. Reprinted with permission. The manufacturing flow management process Manufacturing flow management is the supply chain management process that includes all activities necessary to move products through the plants and to obtain, implement, and manage manufacturing flexibility in the supply chain. Manufacturing flexibility reflects the ability to make a variety of products in a timely manner at the lowest possible cost. To achieve the desired level of manufacturing flexibility, planning and execution must extend beyond the four walls of the manufacturer. By Thomas J. Goldsby, assistant professor of Marketing and Logistics, The Ohio State University and Sebastian J. Garci’a-Dastugue, director of Research, Institute de Estudios para la Excelenda Competitiva goods sold, in 2002. The proportion of cost of goods sold outsourced in this industry is expected to increase to 42% by 2005.5 In large part, outsourced manufacturing is growing as a result of the need for manufacturing flexibility.6 Manufacturing flexibility enables greater responsiveness to changes in customers’ product preferences and quantities demanded.7 Determining the right degree of flexibility is important to virtually any company involved in the supply, production, distribution or sales of goods, and is at the center of the manufacturing flow management process. While manufacturing activities might be outsourced to suppliers, the commitment to quality and...
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...` , Single-Author Thesis THE EFFECT OF SUPPLY CHAIN MANAGEMENT PROCESSES ON COMPETITIVE ADVANTAGE AND ORGANIZATIONAL PERFORMANCE THESIS Ronald M. Salazar, SMSgt, USAF AFIT-LSCM-ENS-12-16 DEPARTMENT OF THE AIR FORCE AIR UNIVERSITY AIR FORCE INSTITUTE OF TECHNOLOGY Wright-Patterson Air Force Base, Ohio DISTRIBUTION STATEMENT A: APPROVED FOR PUBLIC RELEASE; DISTRIBUTION UNLIMITED Sample 3. Disclaimer Statement The views expressed in this thesis are those of the author and do not reflect the official policy or position of the United States Air Force, Department of Defense, or the United States Government. AFIT-LSCM-ENS-12-16 THE EFFECT OF SUPPLY CHAIN MANAGEMENT PROCESSES ON COMPETITIVE ADVANTAGE AND ORGANIZATIONAL PERFORMANCE THESIS Presented to the Faculty Department of Systems and Engineering Management Graduate School of Engineering and Management Air Force Institute of Technology Air University Air Education and Training Command In Partial Fulfillment of the Requirements for the Degree of Master of Science in Engineering and Environmental Management Ronald M. Salazar, BS SMSgt, USAF March 2012 DISTRIBUTION STATEMENT A: APPROVED FOR PUBLIC RELEASE; DISTRIBUTION UNLIMITED. Sample 4. Thesis Title Page, Single Author AFIT-LSCM-ENS-12-16 THE EFFECT OF SUPPLY CHAIN MANAGEMENT PROCESSES ON COMPETITIVE ADVANTAGE AND ORGANIZATIONAL PERFORMANCE Ronald M. Salazar, BS SMSgt, USAF Approved: _____________//signed//______________ William Cunningham...
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...Diploma in Strategic Management and Leadership (501/1000/7) Learner Name: | Learner Registration Number: | Unit Number: Unit 14 - Strategic Supply ChainManagement and Logistics | Unit Number/Code: D/602/2357 | Credit Value: 15 credits | Guided Learning Hours: 45 | Assessor/Tutor(s) | Internal Verifier(s) | Assignment QA Approval Date: | Date Issued to Learner: | Final Submission Date: | Formative assessment (progress checks) hand in dates. (1)………………………… (2)……………………………… | | Unit AimThis unit provides the learner with the understanding and skills to plan strategies to improve an organisation’s supply chain.Unit introductionThis unit focuses on how the concept of supply chain management and logistics is based on the idea that every product that reaches an end user represents the combined effort of multiple organisations which make up the supply chain and that until recently, most organisations paid attention to only what was happening within their own business. Few organisations understood, much less managed, the entire chain of activities that ultimately delivered products to the final customer. This resulted in ineffective supply chains.In this unit, learners will develop the knowledge that, today, many organisations realise that effective management of supply chain activities can lead to increased customer value and achieve sustainable competitive advantage. Supply chain activities...
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...Title : Supply Chain Management Course Code : BUS 306 Year of Study : 3 Number of Credits : 3 credits Duration in Weeks : 15 weeks Contact Hours Per Week : Lecture (2.0 hours) Tutorial (1.0 hour) Pre-requisite Course(s) : Nil Course Aims This course aims to provide students with a clear, well-structured and comprehensive understanding of basic concepts and principles of supply chain management. The course will highlight the very important role of supply chain management in creating customer values, and how it plays in today’s global business world. Besides, this course also presents the strategic context in which supply chain managers work. Teaching Approach Both lectures and tutorials will be used. Lectures are designed to introduce the topics and develop students’ understanding of the materials. Tutorials are designed to consolidate what students have learned in the lecture and help them to apply the theories in relevant situations. Participation of students will be vital to the learning process. Current issues in the business fields related to supply chain management will be used extensively to illustrate the practical aspects of the course. Resources Principal Reading 1. Chopra S. & Meindl P., Supply Chain Management – Strategy, Planning, and Operation, Fourth Edition, New Jersey: Pearson Education, 2010. Supplementary Reading: 1. Bozarth, C. & Hanfield, R., Introduction to Operations and Supply Chain Management, Third...
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...2 Value Chain Management The theoretical background is defined around the central term value chain. Chapter 2 presents research concepts to manage the value chain structured by their area of specialization either on supply, demand or values. Secondly, within an integrated framework, the results of the specialized disciplines are combined with the objective to manage sales and supply by values and volume. Value chain management is defined and positioned with respect to other authors’ definitions. A value chain management framework is established with a strategy process on the strategic level, a planning process on the tactical level and operations processes on the operational level. These management levels are detailed and interfaces between the levels are defined. Since the considered problem is a planning problem, the framework serves for structuring planning requirements as well as the model development in the following chapters. 2.1 Value Chain Value chain as a term was created by Porter (1985), pp. 33-40. A value chain “disaggregates a firm into its strategically relevant activities in order to understand the behavior of costs and the existing and potential sources of differentiation”. Porter’s value chain consists of a “set of activities that are performed to design, produce and market, deliver and support its product”. Porter distinguishes between • primary activities: inbound logistics, operations, outbound logistics, marketing and sales, service in the core value...
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...emeraldinsight.com/0144-3577.htm IJOPM 26,7 Supply chain management: theory, practice and future challenges 754 John Storey and Caroline Emberson The Open University Business School, Milton Keynes, UK, and Janet Godsell and Alan Harrison Cranfield School of Management, Cranfield, UK Abstract Purpose – The purpose of this paper is to critically assess current developments in the theory and practice of supply management and through such an assessment to identify barriers, possibilities and key trends. Design/methodology/approach – The paper is based on a three-year detailed study of six supply chains which encompassed 72 companies in Europe. The focal firms in each instance were sophisticated, blue-chip corporations operating on an international scale. Managers across at least four echelons of the supply chain were interviewed and the supply chains were traced and observed. Findings – The paper reveals that supply management is, at best, still emergent in terms of both theory and practice. Few practitioners were able – or even seriously aspired – to extend their reach across the supply chain in the manner prescribed in much modern theory. The paper identifies the range of key barriers and enablers to supply management and it concludes with an assessment of the main trends. Research limitations/implications – The research presents a number of challenges to existing thinking about supply strategy and supply chain management. It reveals the substantial gaps between ...
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...Supplier relationship management is an important research field in Supply Chain Management. This paper aims to study the existing portfolio models for supplier relationship management then apply Svensson(2000)’s model to classify buyer-supplier relationship in an Iranian automotive industry supply chain. Finally present a framework for supplier relationship management. Data for this study was collected through two surveys. The current study analyzes supplier relationship management in two phases: firstly, based on Svensson’s model the relationship between the buyer and its suppliers was classified. Secondly, based on the strategic roadmap of the automotive manufacturer, the strategic goals were defined, and trough a web survey the experts' opinions about the relation between strategic goals and current relationship among manufacturer and its suppliers were gathered. Finally, based on obtained result in two previous phases, a framework for supplier relationship segmentation and promotion was supposed. Keywords: supplier relationship management, supplier segmentation, supply chain, automotive industry 1. Introduction Supplier relationship management is one of the most important parts of supply chain management. In fact, effective supplier relationship management and improving qualitative and quantitative levels of suppliers could be a competitive advantage of every company. (Cusumano and Takeishi 1991) Focus of Iran’s economy on automotive industry, rapid growth of...
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...The Supply Chain Management Processes Keely L. Croxton, Sebastián J. García-Dastugue and Douglas M. Lambert The Ohio State University Dale S. Rogers University of Nevada, Reno Increasingly, supply chain management is being recognized as the management of key business processes across the network of organizations that comprise the supply chain. While many have recognized the benefits of a process approach to managing the business and the supply chain, most are vague about what processes are to be considered, what sub-processes and activities are contained in each process, and how the processes interact with each other and with the traditional functional silos. In this paper, we provide strategic and operational descriptions of each of the eight supply chain processes identified by members of The Global Supply Chain Forum, as well as illustrations of the interfaces among the processes and an example of how a process approach can be implemented within an organization. Our aim is to provide managers with a framework to be used in implementing supply chain management, instructors with material useful in structuring a supply chain management course, and researchers with a set of opportunities for further development of the field. “Streamlining crosscompany processes is the next great frontier for reducing costs, enhancing quality, and speeding operations”. Supply chain management is increasingly being recognized as the integration of key business processes across the supply chain. For...
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