...CRM system stands for customer relationship management system and can roughly be explained as a system which enables the management of a business’ interactions with customers. CRM systems allow companies to create strategies that help increase customer satisfaction. Through a combination of people, processes and technology CRM systems allows companies to manage their relations with customers. In order to implement a CRM system all department, those that are involved with the customers and those that are behind the scene, have to collaborate in unison to increase profitability by increasing customer satisfaction and decreasing operational cost that are found to be unnecessary after extensive customer information is obtained and analyzed. In order to implement an effective CRM system or in other words become customer focused one needs to watch out to four major steps. These steps in chronological order are communal coordination, serial coordination, symbiotic coordination and integral coordination. Though “skipping stages might appear to speed up the process, in the end it denies the organization the sure foundation it needs to build a lasting customer-focused mind-set.” In order to get a better understanding of customers in order to increase efficiency and profits companies must first create a “centralized repository of customer information.” By doing so companies collect all the necessary information and standardize it throughout the firm then organize the collected information...
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...I decided to increase my GPA from 2.5 to 3.0 by the end of this fall 2013 semester. I currently take 4 classes, in which I will come up with a plan to achieve my goal to have a 3.0 by the end of the semester. When students earn a below average grade on examinations or a report card, it does not necessarily mean that they did not study hard enough. There are many intelligent children who do not perform well in school, not because they cannot comprehend classroom lessons, but because of external factors that affect their academic success. Many factors have been identified to influence academic performance whether positively or negatively. One of these factors that the researcher’s identified is the living situation of college students. The living situations that a college student experience are varied due to the diversity of housing options and environments available. Some of the aspects of college student living environments may act as stress factors in students’ lives. The stress related to living situations that college students’ experience has several sources including relationships with roommates, the condition of the rooms, apartments, or houses that students inhabit, the neighborhood, area on campus, and general living environment. These sources of stress undoubtedly have an impact on the student’s academic performance. Academic performance is the evidence how well a student meets standards set out by local government and the institution itself. The extent of student’s...
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...THE UNIVERSITY OF NEW SOUTH WALES SCHOOL OF COMPUTER SCIENCE & ENGINEERING ISSUES IN PHYSICAL XML DATABASE DESIGN Damien Fisher (3065680) Bachelor of Computer Science (Honours) Supervisor: Dr. Raymond Wong Submission Date: October 29, 2003 Abstract Recent years have seen a surge in the popularity of XML, a markup language for representing semistructured data. Some of this popularity can be attributed to the success that the semi-structured data model has had in environments where the relational data model has been insufficiently expressive. It is thus natural to consider native XML databases, which are designed from the ground up to support XML data. Developing a native XML database introduces many challenges, some of which we consider here. The first major problem is that XML data is ordered, whereas relational databases operate on set-based data. We examine the ordering problem in great detail in this thesis, and show that while it imposes an unavoidable performance penalty on the database, this penalty can be reduced to an acceptable level in practice. We do this by making use of type information, which is often present in XML data, and by improving existing results in the literature. XML data is frequently queried using XPath, a de facto standard query language. The importance of XPath is increasing, due to its use as a primitive in the more powerful emerging query language, XQuery. It is widely believed that the one of the most promising approaches to evaluating...
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...After collecting the results of the interview, researchers analyze teachers' responses. All teachers responses showed that they teach or have taught overcrowded classes in some point of their teaching career. It also revealed that teachers are not comfortable in teaching large number of learners in class because it hampers teaching English language. Based on the first question, the variance in teachers' opinions is due to the fact that every teacher has his own perception about the number that makes large classes. Defining a large class depends to great extent on how the teacher perceives a large class. It means that the perception of large class is subjective and can depend on a number of variables according to teachers. According to Todd (2006), the definition of large class from the point of view of teachers depends on three variables including the subject taught, the largest size they taught and the content being taught. In addition to other variables such as the age of learners, their motivation and the room where lessons are taught. Therefore, it is argued that teachers have various perceptions of large classes. Nevertheless, in the current, we can assume that the ideal class size that is visible with peoples’ work is 25 students per class. Concerning on the teachers' responses for the second question, the research inferred that all teachers are familiar with teaching overcrowded classes in university. All the participants agree that the number of learners they teach is...
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...Development of a qualitative reasoning model for financial forecasting Paper type Research paper Introduction Qualitative reasoning systems employ model-based reasoning using qualitative values. Model-based reasoning systems are specific types of knowledge-based systems in which the underlying causal model of the system is represented. This makes the systems less brittle than heuristic systems, which fail to provide solutions outside their narrow domain of expertise (Jackson, 1990; Iwasaki and Simon, 1990). Furthermore, qualitative reasoning systems provide a mechanism for handling uncertainty by using qualitative values. Until now, qualitative reasoning has been used mostly for physical systems (AIME, 2003; Williams et al., 2003). This has provided us with insights into the modeling principles and techniques of qualitative reasoning. However, there have been very limited applications of qualitative reasoning in business and finance (Brajnik and Lines, 1998; Apte and Hong, 1986, Hart et al., 1986). Yet, with its ability to deal with qualitative information, handling uncertainty and backtracking, qualitative reasoning can be extremely useful in business and finance domains. The purpose of this paper is to illustrate how qualitative reasoning models can be developed in a financial domain, the applicability of these models and the problems and issues related to the development of qualitative reasoning models in finance. Characteristics of qualitative reasoning models ...
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...Table of Contents Introduction 2 History 3 Literature Review 5 Cutting through the Clutter 7 Regulation 8 Research 9 Literature Analysis 12 Perception 12 New Mediums 14 Future Research 17 Conclusion 19 References 21 Introduction In today’s consumerist world, we are bombarded by advertising messages through virtually every medium inducing us to change our attitudes. All of the companies are screaming for our attention at once, each of which is trying to shout the loudest to be heard over the commotion. This commotion, created by the multitude of companies, blends together creating a constant buzz in the back of the consumer’s mind. It leads to a world filled with overwhelming clutter that leaves consumers trying to find a way to keep from drowning. As a result, many marketers are considering whether the advertising message is still getting through to the customer or if the message is becoming decreasingly effective in particular to the medium used to deliver the message. Marketers are becoming increasingly aware that they need to find a way to break through the clutter created in today’s culture. Some observe that a more cluttered environment reduces advertising viewing, increases avoidance, impairs advertising memories, inhibits the ability to correctly identify the brand, and has an undesirable impact of emotional responses to advertising (Hammer, 2009). This paper examines current research that is being done on traditional mediums of...
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...N435 Virtual Family Health Assessment Project Winona State University Family Structure and History: "Tom" is a 44 year old male with a 42 year old wife and a 13 year old son. Tom, his wife and son are Caucasian, with Tom's parents being first-generation German immigrants. His father died from a CVA at 72, and Tom's only sibling died in a motor vehicle accident. His mother-in-law died at age 64 from ovarian cancer. Tom's mother and father-in-law are retired and in overall good health. His brother-in-law works as a carpenter and has no pressing health concerns. Tom's mother lives in a ground floor apartment of their home, which is built on a farm owned by his father-in-law. There are thus 5 people in Tom's immediate family. Tom works as a welder in a local manufactory, and his wife is employed by the county as a court stenographer. Tom's 13 year old son attends public school in the 7th grade. Father (CVA) Mother Father-in-law Mother-in-law (Ov. CA) Brother (MVA) MAIN "Tom" Wife Brother-in-law AFIB, DM II Son "Tom" (Primary Patient) Health Issues Atrial...
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...trajectory of decay and ultimate oblivion neither learn from the past nor have the inclination to look ahead into the future to plan for their security, progress and welfare. All it lacks in the context of Pakistan; socially, economically and politically as well. In the words of Mahbbub-ul-Haq, ‘Crisis in Governance’, “Human Development Report in South Asia”: “Governance is the exercise of political, economic and administrative authority to manage the resources of a country. It is always based upon certain rules and laws established by the members of a society. These laws agreed upon by the society are, in fact, to make governance pro-welfare in the larger interest of the people. The ultimate goal of governance is human development through decreasing human suffering and increasing opportunities.” He further writes: “Good Governance is exercising authority in accordance with the established laws, and...
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...United States and the leading cause of death from nosocomial infections. Critically ill patients are a vulnerable population that is more susceptible to developing nosocomial infections. Ventilator-associated pneumonia (VAP) occurs in patients treated with mechanical ventilation, and is associated with a higher incidence in patients treated with continuous ventilatory support. These patients have 8% to 25% risk of developing VAP, and the risk increases by as much as 1% per ventilator day (CDC, 2015). VAP is considered a serious problem, because it extends hospital stay by 6 days or more, has substantial cost implications of up to $40,000 per patient episode, and is associated with significant morbidity and mortality rates (CDC, 2015). Strategies for the reduction and prevention of VAP are urgently needed to help reduce hospitalization costs, incidence of mortality and improve patient outcome. Evidence identifies that VAP occurs 48 hours after intubation and because length of MV increases risk of acquiring an infection, it is divided into two categories, early-onset (4 days of MV). The development of VAP linked to increased oropharyngeal colonization and bacterial...
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...Absolute number for dollars does not carry the same weight and importance to each company, so other types analysis needs to be used. In general analyzing financial statements allows the management to identify issues, make changes, and to take control to meet the goals set for the company. There are quite a few difference analyses that could be used. One such analysis is Horizontal analysis. In Horizontal analysis the changes and difference are an indication for further analysis. Horizontal analysis on its own will help identify potential issues, but even better would be to compare this company’s Horizontal analysis with similar companies in the same industry. Using dollars for the analysis can be deceiving, even within the same industry. A solution to the skewed numbers is to use percentages when comparing multiple companies allows the comparison to be reviewed on an even ground. An example would be company A and companies B both have an increase in earnings of $100,000. Company A has total earnings of $1 million, a ten percent increase, and company B $10 million, only a one percent increase. The smaller company will be happier with the increase then the larger. Within the industry, trends can be identified and corrected before they are out of control. A downfall to Horizontal analysis is that the numbers change from day to day. It is helpful to conduct this analysis as soon as the financials are available to prevent further loses. Another downfall to Horizontal...
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...Most Commonly abused drugs and their effects. 1. Alcohol- With over half (52.5%) of U.S. population identified as drinkers, alcohol is the #1 abused substance in America. An estimated 135.5 million people drink alcohol, but of those people, 86 million are considered to be abusers, which include heavy drinking, binge drinking and underage drinking. Twenty-three percent of the population participates in binge drinking (59.7 million) and 6.5% of the population reported heavy drinking (17.0 million). An estimated 81.4% of people who drank alcohol for the first time were younger than age 21 at the time they started drinking, and 9.3 million underage people aged 12 to 20 were current drinkers. Short term effects of alcohol include: * Slurred speech * Drowsiness * Relaxation * Feelings of pleasure * Distorted vision * Impaired judgment and slowed thinking * Decreased perception and coordination * Unconsciousness * Blackouts (memory lapses where the drinker cannot remember events that occurred while under the influence) Long term effects of alcohol include: * Liver failure * Brain damage * Sexual dysfunction * Fetal alcohol syndrome and other birth defects during pregnancy * Stomach ulcers * Malnutrition * Weight gain * Risk of cancer in the mouth and throat * High blood pressure * Increased risk for stroke and heart-related diseases * Tolerance and physical dependence * Addiction 2. Tobacco-...
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...standard of learning that shall focus on well motivated students capable with competing with those of highly Industrialized Countries. Student were facilitating different techniques and habits of studying to have better memory retention of the lesson they were taking up in different kinds of subject. This method they are utilizing helps them to pass the examination, quizzes and School activities with high grades. *In education, it involves study habits and this is the ways that you study; the habits that you have formed during your school years. Study habits can be good ones, or bad ones. Good study habits include being organized, keeping good notes, reading your textbook, listening in class, and working every day. Bad study habits include skipping class, not doing your work, watching TV or playing video games instead of studying, and losing your work. Each Student has their unique technique of studying. One technique may not work for one person but works with the other. Furthermore, Students keep up the habits which they proved effective for them and keep utilizing it in the entire lesson they are taking up. Therefore, it has always been the presumption of many educators that students will eventually develop good study habit as they grow and become more experienced in school. But this is only partly true. It has been...
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...Business Strategy Assignment 1-4 Lecturer Name：Charlie Dayman Student Name: XIANG XIANG LIN, CHEN CHEN HE CLEBER ALMEIDA, NAMIR EL MULHIM Student Number: 2012855, 2012979, 2012939, 2012840 17th December, 2013 Table of Contents 1. Introduction---------------------------------------------------------------------------------5 2. Task 1-----------------------------------------------------------------------------------------5 2.1 explain the meaning of strategy, strategic contexts and the terminology associated with business strategy----------------------------------------------------5 2.2 outline and comment on the issues involved in strategic planning----------8 2.3 explain different planning techniques---------------------------------------------9 3. Task 2----------------------------------------------------------------------------------------16 3.1 producing an ‘organizational audit’ for an organization of Apaches Pizza & Lam Take Away-------------------------------------------------------------------16 3.2 carrying out an ‘environmental audit’ for Apaches Pizza & Lam Take Away-------------------------------------------------------------------------------------18 3.3 explain the significance of ‘stakeholder analysis’------------------------------21 4. Task 3----------------------------------------------------------------------------------------23 4.1 analyze possible alternative strategies relating...
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...2014/ 2015 Music Around Me DEVELOPMENT OF STRATEGIC AND MARKETING ANALYSIS FOR A NEW MOBILE MUSIC STREAMING APPLICATION CLÉMENT CHEMINAT 56025 MIKOŁAJ SZYMAŃSKI 56026 COUNSELOR: ADA SCUPOLA Music Around Me C. Cheminat M. Szymanski Table of contents 1.0 INTRODUCTION .............................................................................................................................. 2 1.1 Background ................................................................................................................................. 2 1.2 Problematics............................................................................................................................. 4 1.3 Limitations ............................................................................................................................... 5 2.0 METHODOLOGY................................................................................................................................. 5 2.1 Primary Data............................................................................................................................. 5 2.2 Secondary data ........................................................................................................................ 7 2.2.1 Research papers ............................................................................................................. 7 2.2.2 IFPI Digital Music Report 2014 .............................................
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...Bankruptcy and Restructuring at Marvel Entertainment Group Bankruptcy and Restructuring at Marvel Entertainment Group 1. Why did Marvel file for Chapter 11? Were the problems created by bad luck, bad strategy or bad execution? Before addressing its bankruptcy, it is necessary to have a general understanding of the company being analyzed. Marvel Entertainment Group began in 1939 as Timely Publications, a comic book publishing company that gained fame around the time of the Second World War. One of its most successful characters from this period was Captain America, who was often depicted fighting against the Germans. Other new characters came in the decades that followed, some of which still maintain popularity to this day, including The Fantastic Four, The Incredible Hulk, The X-Men, and Spider-Man. Attempting to reflect the general “psychological spirit” of the era (WWII, Cold War, etc.), many of Marvel’s creations in the mid-20th century fought against Communist foes. Editor-in-Chief Stan Lee helped usher in the ‘Marvel Age of Comics’ of the 1960’s, writing most of the superhero titles himself, and restoring many of the aspects from the late 1930’s superhero genre. Skipping forward a few decades, Marvel Entertainment Group was bought in January 1989 by Ron Perelman for $82.5 million, financed using only $10.5 million of equity. The remaining portion was borrowed from a syndicate of banks led by Chase Manhattan, seeing this as a relatively insignificant amount for Perelman...
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