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Stryker Case

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Case 2 Problem
Canadian firearms program was started as an implementation of Firearms Act 1995 (Bill-C68). This multi-jurisdictional program was set to help regulate the mandatory registration of firearms and licensing requirements of firearm owners. At the core of this program was a new IT system – CFRS (launched Dec 1, 1998) planned to eventually replace the ageing system of Canadian police (Restricted weapons registration system) and also integrate various existing police systems – CPIC and FIP. This program had its fair share of success in terms of good volumes of registration, licenses and gun transfers. However, it ran into cost escalations and budgeting issues at end of its 3rd year. With official reported costs of around $1 Billion and unofficial ones at $ 2 billion, figures that far surpassed the original “break-even” estimates for this program. A multitude of problems exist behind this situation, * Lack of central leadership, coordination and vision. * Disparate public opinion on the Firearms act and its relevance * Poor credibility due to provinces opting out of this program * Parliament’s ignorance and loss of control on costs * Lack of supporting infrastructure needed for the new system to work efficiently * Integration of diverse IT systems with varying complexity * Weak internal and external communication , program rescoping and frequent changes in deadlines
In order to arrive at recommendations, it is necessary to assess issues in context of their various heads - communication, technology, and socio-political and come up with alternative or corrective measures. Since, the problems are widespread, a multipronged approach would be used to come up with the recommendations.

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