A Study on
CUSTOMER SERVICES
OF
RESTAURENTS IN HYDERABAD

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By
DINESH YEPURU Roll no: 2T1-14 PGDM Under the guidance of Sri.M.Chaithanya Asst.professor, Marketing

A Project Report Submitted to the SIVA SIVANI INSTITUTE OF MANAGEMENT Partial fulfillment of the requirements of PGDM

SIVA SIVANI INSTITUTE OF MANAGEMENT
SECUNDERABAD

ACKNOWLEDGEMENT

It is of great pleasure to take the opportunity to acknowledge and express my gratitude to all who helped me through in my project.
I thank Sri.M.Chaithanya Asst.Professor, Marketing Siva Sivani Institute of Management for guiding to do the project work. I am always grateful to him for his direction and inspiration.
I am grateful to Mr.Rujbeh Taraporawalla Regional Hr Manager in OVER THE EDGE FOOD SOLUTIONS PVT LTD, who was my guide, for his invaluable guidance and cooperation during the course of the project. He provided me with his assistance and support whenever needed that has been instrumental in completion of this project. The learning during the project was immense & invaluable. My work basically included the study of various ways for developing customer service of the company. The present report is an amalgamation of my thoughts and my efforts to study the various ways of developing the customer service of the company. Further a detailed study has been done in order to suggest the company the feasible strategies that would enhance its market share

DINESH YEPURU