...Human Factors Analysis The Colgan Air 3407 accident, was a commercial flight that crashed in Clarence Center, New York on the way to Buffalo, New York. The flight crash was due to poor piloting and background conditions that have changed regulations in the aviation industry. In this essay we will cover this accident using the PEAR model to evaluate the accident. The first aspect we will evaluate of the accident is the people element of PEAR. The people element covers anyone involved or responsible for the accident as well as the factors affecting them. In the accident it was deemed that the captain was responsible for the accident, as the captain didn’t respond properly to the stick shaker which is an indicator that the plane could stall, his failure to monitor the plane's airspeed, as well I think it was the fault of the airline company and how they managed everything. Some of the other factors of the people part of pear is how they treated their pilots, overworking them, making them travel long distances from home which made adequate rest difficult, and just and overall difficult work environment. The next aspect of PEAR is environment, which deals with environmental considerations such as weather, lighting, other personnel and many other factors. In the Colgan air accident environment played the role with the weather conditions primarily. Before the crash the weather caused icing on the plane, and when this was combined with fatigued pilots, one being sick, as well...
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...their workplace (the bridge), and the organisational processes behind them – following Reason’s (1997) model of organisational accident. An organisational accident is a rare, but often catastrophic, event that occurs within complex organisations as a product of technological innovation. Working under a hypothesis built on publicly available data till July 2012, the grounding of Costa Concordia appears to be an organisational accident. The paper aims to provide official investigators with a framework for the understanding of its development, which is considered critical to limit the re-occurrence of other such events. Moreover, it aspires to be the starting point for future examination of error inducing conditions across the cruising industry and the wider maritime domain. Overall, it is an attempt to address systemic issues, rather than accusing or defending individuals and organisations involved. INTRODUCTION About 21.42 (UTC+1) on January 13, 2012, the cruise ship Costa Concordia grounded on the rocks Le Scole, near Giglio island, Italy. The ship, operated by Costa Crociere – a subsidiary of Carnival Corporation – was on route from...
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...of their workplace (the bridge), and the organizational processes behind them – following Reason’s (1997) model of organizational accident. An organizational accident is a rare, but often catastrophic, event that occurs within complex organizations as a product of technological innovation. Working under a hypothesis built on publicly available data till July 2012, the grounding of Costa Concordia appears to be an organizational accident. The paper aims to provide official investigators with a framework for the understanding of its development, which is considered critical to limit the re-occurrence of other such events. Moreover, it aspires to be the starting point for future examination of error inducing conditions across the cruising industry and the wider maritime domain. Overall, it is an attempt to address systemic issues, rather than accusing or defending individuals and organizations involved. INTRODUCTION About 21.42 (UTC+1) on January 13, 2012, the cruise ship Costa Concordia grounded on the rocks Le Scole, near Giglio island, Italy. The ship, operated by Costa Crociere – a subsidiary of Carnival Corporation – was on route from Civitavecchia to Savona, carrying over 4200 people on board. 32 lost their lives and 60 were injured. With its gross...
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...| | M1 | 12/10/2013 | | Executive Summary PDA: A personal digital assistant (PDA), also known as a palmtop computer, or personal data assistant, is a mobile device that functions as a personal information manager. PDAs as a product may have a lot of variations in features like Wi-Fi, Bluetooth, Touch screen, Gesture Recognition, GPS Navigation, Fingerprint recognition, E-book reader. However, our product is PDA with GPS navigation alone. This product has a strong demand in the Fishery Industry for the fishermen; there have been articles in various newspapers mentioning the need of such safety device among the fishermen of India. GPS navigation helps the fishermen in finding their way back to the shore after they dive deep in the sea while fishing, our product also provides Tide forecast which helps fishermen in returning back to the shore safely. A large number of these fishermen venture 200 miles or more from the shore for several days at a time. Their only way to communicate their location or safety to their family is the unreliable mobile telephones they have now. This product can benefit many fishermen, who can’t afford costly substitutes available in the market, this product is mandatory for any fishermen who dive deep in the sea. This product’s usage can be explored in other industries as well, however we have restricted our analysis to the fishery industry considering the constraints and the hugeness of fishery industry. Government of India has decided to open...
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...to analyse critically the management of Costa Concordia disaster and how the disaster management impacted on the risks and consequences in the disaster area. This paper also reveals how disaster management influences the management style and process. This paper also recognises lessons that can be learnt to minimise the consequences that occurred. Causes, Triggers and Drivers In a disaster, there are number of causes, triggers and drivers for a specific chaos to happen. In Costa Concordia’s issue the main cause of this was the ship hitting a sandbar with a huge rock on Friday evening near the island of Giglio in Italy (Westcott, 2012). This cause was triggered by the captain of the ship have sailed to close to land as this was an unapproved and unauthorised deviation in course (Johnston, 2012) and the captain confessed that he made a navigational error and gave an order for a turn too late (BBC News, 2013). The drivers for the chaos were the rock that the ship hit was not marked on the nautical chart (Johnston, 2012) or failure of electronic navigation systems. The crew of the ship had also failed to give instructions on how to evacuate the ship due to evacuation drill was not conducted earlier (Westcott, 2012). The ship crew also struggled to evaluate the situation and communicated incomplete information to the Italian authorities (BBC News,...
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...1.0 EXECUTIVE SUMMARY General Mills is planning to launch a new ready-to-eat whole grain children’s cereal called Pirate Oats. Pirate Oats will be the first cereal of its kind offering the health benefits of whole grains while still being preferred by the target market of American children under the age of five. Children will favor Pirate Oats because of the cartoon mascot Captain Grain pictured on the front of the box. Parents will love Pirate Oats because it will keep their children healthy and at lower risk to develop childhood obesity and type two diabetes. This is because Pirate Oats will be lower in excess sugar, and higher in whole grains, than the competition. Pirate Oats will be marketed through an advertising campaign on popular children’s after-school television shows on networks such as Nickelodeon and FOX. First year marketing efforts will result in revenues equalling 10% of the target market as well as a 2% total market share gain for General Mills within the ready-to-eat breakfast cereal market. Achieving these goals will allow General Mills to reliably turn a profit within the first year of sales. 2.0 SITUATION ANALYSIS General Mills has long been a standard in the ready-to-eat breakfast cereal marketplace. It has many cereals marketed to, and designed for children, and has enjoyed a healthy market share to date. With the recent health food craze, the rise in childhood obesity, and poor diet being blamed for heart disease, type two diabetes, as well as cancer;...
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...Company Business Plan New Boat Trip Concept in Island Company Business Plan 1. Executive Summary COMPANY located in Island, has been formed to provide a different boat trip experiences with upscale boat, disability and seniors services, gourmet catering and other additional high quality services. The founders of Company are Mr.John and Mr. Paul, they have great experience on manage different kind of companies in USA and Spain and they are passionate about water activities. A real opportunity exists for two reasons: 1. Tourism Industry in Belize contributes from 18% to 25% estimated of the total GDP and accounts for about 28% percentage of total employment (Source: Belize Tourist Board) and also is a growing industry (2% annually average, Source: Statistical Institute of Belize). 2. There are no providers in Island of high quality and special necessities boat trips to upscale clients. All companies that provide water activities appeal to a lower income client. Companies that appeal to a wealthier clientele generally provide "soft" packages and all of them forget about an important segment: people with disabilities that need a specially equipped boat for them to enjoy like any other kind of customers. The company's target customers are high income, tourists and residents interested in water activities and looking for a gourmet experience at the sea. COMPANY's target market is an exploitable niche and our service is differentiated. COMPANY's target market...
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...that played a major role in this accident, however weather can be avoided in most cases. Other aspects that were avoidable errors made by humans were pilot fatigue and the confusion to the ground emergency personnel that cause a response time delay. Executive Summary Flying under 14 Code of Federal Regulations Part 121 on an instrument flight rule, American Airlines flight 1420, a McDonnell Douglas MD-82, N215AA, crashed as it lost control on landing causing the aircraft to overrun the end of runway 4R. Flight 1420 departed Dallas/Fortworth approximately 2240 with 2 flightcrew members, 4 flight attendants and 139 passengers. According to the NTSB, the determined that the probable cause of this accident were the flight crew failures to discontinue the approach with severe weather present at the airport. Contributions to the accident were the flight crews impaired performance and situational stress that were the result of fatigue environmental issues. The approach landing exceeded the maximum crosswind allowance and the use of reverse thrust was greater than the engine pressure ration after landing. Ultimately the captain and 10 passengers were killed, the...
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...Summary of Valdez On March 23rd, 1989 a ship called the Exxon Valdez was leaving from Alaska on the way to California. The Valdez was hauling over 53 million gallons of crude oil at the approximately 9:12 PM, the time of departure from the port. The Valdez was piloted by Captain Joseph Hazelwood and Marine Pilot William Murphy. Accompanying the pilots were 19 crew members to assist with the haul. The ship was originally scheduled to depart at 10:00 PM, however, the departure time was changed without notification to 9:00 PM. Members of the crew spent the day relaxing in local bars, shopping, and taking it easy prior to departing the docks. Directly upon their arrival to the Port they realized the ship was loaded and ready to leave for California immediately. The ship was to travel along the Prince William Sound, which was a common oil hauling route during the time of the incident. When the ship was traveling on its route, Pilot Hazelwood decided to go to quarters for a few hours of sleep. The absence of Pilot Hazelwood left Pilot Murphy alone to operate the ship, strictly against company policy. According to policy two pilots are to be on the bridge at all times while the ship is moving. Murphy finally called Hazelwood back to the deck to help pilot the ship after a two hour break. At this time the decision was made to increase speed since the tugboat was no longer towing the ship through the narrow waterway. Captain Hazelwood departed the deck once again leaving another...
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...Share Climbs to 35%.” BGR. May 4th, 2011. I. Introduction 1. Summary Market positioning is a crucial ingredient in an organization’s success. In the smartphone market, Android dominates the worldwide smartphone market, having increased its share of the market by 35% in the first quarter of 2011. The article by Epstein (2011) highlights the global comparisons between Android and several other of the smartphone giants in the industry, and breaks down the comparisons by region. 2. Relevant Vocabulary Year-over-year—results compared year by year for a specific part of the year, as, for example, directly comparing the first quarter of 2010 with the first quarter of 2011. There are no difficult terms to identify. 3. Key Concepts Tactical Planning – Process of defining implementation activities that the firm must carry out to achieve its objectives (Ch. 6, p. 185). Android uses two primary methods for tactical planning. One is the use of applications, which number in the thousands, and are important for consumers to use to “personalize” their phones. The second key planning strategy is to use key vendors such as HTC, Samsung, LG, Motorola and Sony Ericsson, which are themselves global leaders. Channel captain – Dominant and controlling member of a marketing channel (Ch. 13, p. 401). Smartphone manufacturers such as Nokia and Andoid are channel captains in that they control a global marketing channel, such as the Asian Pacific...
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...Executive summary China Airlines Ltd. (CAL) is a Taiwan-based airline. It was founded in 1959. In the early years, it undertook mostly military contract work. It was then declared as the official airline of Taiwan in 1968. Early on, CAL had a lot of problems including poor safety in 1990s which severely discredited the image, faulty pilot recruitment policies, lax maintenance systems, high cost operational structure, inefficient corporate culture, and strained political relations between China and Taiwan which prohibited the airline from launching flights to route in China. On top of that, the economic crisis caused the company huge loss. However, CAL put remarkable efforts to revive their business to profitibility. This report provides analysis, evaluation, and recommendation for China Airlines. Strategic Difficulties • Outrageous crashes record (safety issue): there were 12 fatal crashes in its history that heavily discredited the image and revenue of CAL. All due to low standard of recruiting and training captain, pilots and crews, wrong policies and low standard of maintenance at the time (cost-cutting in maintenance), and desperate responses to save its image. • Constrain on China and Taiwan relationship: Taiwan’s airlines (flights and cargo) were required to land in Hong Kong or Macau before entering the mainland China, which wasted time and added extra unnecessary costs. Moreover, tourists travelling from China were not allowed to travel to Taiwan individually...
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...reference to your order to prepare a term paper on Food, Beverage and Bar Management. We have prepared this report by using primary data from Atrium restaurant, Dhaka Regency and Escape from Shanghai and secondary data from our textbook, lecture sheets and internet. We, therefore, hope that you would consider our limitations, restrictions and grant this report and oblige thereby. Faithfully Yours, Members of De Faustine BBA-14th batch Department of Tourism & Hospitality Management University of Dhaka. ----------------------- Arefin Azam Rohan Executive Summary Hospitality industry is a huge industry, food and beverage is an important part of it. After completion of the assignment we have gathered much knowledge and especially first hand experiences. We have visited Dhaka Regency, Atrium Restaurant and Escape from the Shanghai for our field work. We discussed many branches of this industry such as the food and beverage systems of those outlets, the methods of production and services, staffing implications, different menus and factors to develop those, factors that affect the compilation of alcoholic beverage list. Here we also discussed what actions we would take to ensure quality standards, health, safety and security as well as we gave our own point of view and suggestions to improve the outlets in the near future. Every picture of this term paper has been captured and used by us. We got the picture by simply visiting those places physically. Table...
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...ROEL S. RAMIREZ, APR January 11, 2016 I. SUMMARY and SYNTHESIZE In March 1989, the oil tanker Exxon Valdez underwent an accident in Prince William Sound in Alaska. This accident resulted in a massive oil spill, where more than 10 million gallons of crude oil leaked into the sea. Exxon’s problems were worse by its lack of preparation and bravery in dealing with the situation. Lawrence Rawl, CEO, stayed out of the public view for almost a week after the incident happened. After a meeting, he faced the demonstrators and stakeholders. He took all the responsibility and promised an investigation. Facts According to Office of Response and Restoration, with this banishment institutionalized in U.S. law, Exxon Shipping Company shifted the operational area to the Mediterranean and Middle East and renamed it. In 1993, Exxon spun off its shipping arm to a subsidiary, Sea River Maritime, Inc., and Exxon Mediterranean became the Sea River (S/R( Mediterranean. In 2002, the ship was re-assigned to Asian routes and then temporarily mothballed in an undisclosed location. According to The Whole Truth, Exxon, along with the rest of the oil industry knew that navigating a large supertanker through the icy and treacherous waters of Prince William Sound was extremely complicated. Armed with this knowledge the oil companies promised to use great care to avoid a spill. Exxon broke the said promise. According to The Whole Truth, Exxon allowed Captain Hazelwood, a relapsed alcoholic, visited two...
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...negotiations to invest in Picard (www.picard.fr), acquiring a 49% stake from Lion Capital, subject to regulatory approvals – Picard to consult with its works council in connection with the investment – Picard Financials: > March Financial Year-end > Revenue of €1.37bn > EBITDA of €192m (March 2015 run-rate) – Transaction Summary: > Enterprise Value of €2,250m > Net Debt of €1,341m1 (Gross Debt of €1,420m, Net Debt to EBITDA of 7.0x, Weighted average cost of interest 6.3%) > Equity of €909m – Base consideration of €446.6m – Largely funded through the disposal of non-core assets, primarily net proceeds from the Origin placement of c. €400m (net of fees and taxes) – Call option to acquire the remaining 51% in FY 2019 - FY 2021 – Picard debt non-recourse to ARYZTA – Net Underlying EPS benefit in a full year of +3% 1 Includes cash, debt like items and working capital adjustment 3 © ARYZTA, March 2015 Picard Overview 4 © ARYZTA, March 2015 Picard at a Glance #1 undisputed leader in frozen food retail in France – First store opened in Paris 40 years ago – Category captain with c.19% market share the last decade ahead of Amazon¹ Extensive proximity...
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...Abstract Under Amour, Inc. is a performance based apparel company that is quickly growing to become one of the top companies in the industry. They are known for high-quality, innovative products that are giving athletes a competitive advantage. This paper describes the history of the company, analyzes the company’s performance and required rate of return, discusses the projected future growth rate of earning, values the company, and provides a recommendation to buy stock at the estimated price target of Keywords: stock analysis, return on equity, projected future growth rate, required rate of return, intrinsic value A Summary and Technical Analysis of the Under Armour, Inc. (UA) Stock on the New York Stock Exchange Under Armour, Inc. (UA) was established in 1996 by Kevin Plank, a former captain for the University of Maryland football team. His concept for a better T-shirt was born on the field; on one of the many days when he and his teammates were drenched in sweat. As a result of this, including extensive research into synthetic fibers, he produced the first prototype for a new generation of performance apparel: HeatGear. His new HeatGear T-shirts helped to keep athletes dry and cool, enhancing former teammates running two-a-days under the hot Maryland sun. Within a few years, the company developed ColdGear and AllSeasonGear lines, and had products featured in the major motion pictures “Any Given Sunday” and “The Replacements”, as well as in ESPN Magazine. ...
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