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Summary of Lessons Learned from the Goal by Eliyahu M. Goldratt

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Chapter 1 * Do not threaten your employees that they’ll get fired. Be diplomatic. * Don’t let your boss boss you around so much. Do not be a doormat. * Don’t take his actions personally. He is just doing his job. * Take your boss’s nagging and annoying behavior as a challenge. * Don’t ask for resources unless you are sure that you are using your current resources efficiently. * Sometimes, the problems that arise are only symptoms of bigger problems.
Chapter 2 * Keep your promises to your spouse or remember making them, or don’t make them at all. * Problems at work can greatly affect personal life at home. * If you’re unsure about something, don’t make a promise about it. * Try to understand your wife. * The time a machine is down is also considered a cost. * Stop being in denial. Acceptance that there is a problem is the first step. * Self-assessment (thinking alone deeply) is a good activity to do once in a while. * Problems in the company do not necessarily arise from the lack of technology, workers, etc. Sometimes the problems are caused by how the company/plant is being managed. * Competition is a very strong factor on how well a business makes.
Chapter 3 * Take the time to stop and enjoy your surroundings. * Starting early doesn’t necessarily mean your costs will be less. * Sometimes your boss is treating you like shit because his boss is treating him like shit. Try to understand. * Try to pay attention during your meeting. * When there is a problem, think first before you react. Overreacting will not help you solve the problem.
Chapter 4 * Productivity is a widely used term that can be translated to anything. * Robots don’t necessarily increase productivity. * When installing robots, some other factors might have to be sacrificed, like laying off employees. *

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