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Summary: Ready-Fill Enrollment Captain

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When I worked for CVS Pharmacy as a pharmacy technician, I held the title of Ready-Fill Enrollment Captain. Ready-fill enrollment is a system utilized by CVS Pharmacy to make the patients prescription filling experience, convenient and hassle-free. My duties included supervising my fellow technicians to meet their quotas for ready-fill enrollment, and keeping weekly records of their performance. One main issue I faced as ready-fill enrollment captain was keeping my fellow technicians motivated to enroll our patients. I would remind my fellow technicians that their jobs would actually be easier if they asked patients about their interest in enrolling. Another issue was that some technicians felt uncomfortable asking patients. If a technician

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