...Sundale Club Case Analysis The company had gained a prestigious reputation and was highly recommended. A waiting list was established in order to accommodate future club members. The company’s reputation really started to suffer in the past few months of hiring a new activity manager. While reading this case study I noted several problems that were caused by an employee’s behavior toward club members and colleagues and the failure of top level management to handle the issues appropriately. Key employees where lost due to the inappropriate handling of the situation. This paper will discuss the micro, macro problems, causes, the systems affected, alternatives, and recommendations on how the issues should be handled. Macro Problems The first concern is what will Sundale Club do to gain more members in order to keep its doors open? They will have to analyze the situation and make some big decisions on changes that will have to be made in order to regain a prestigious reputation. They will have to reevaluate the staff. Second what will Sundale do if they continue to lose members and have to close their doors? Micro Problems Due to the complaints from the staff and club members about Chuck Johnson’s inappropriate advancements towards them, and the miss handling of this situation by Ted Ellis, as well as the untimely promotion he received, the first concern here is whether or not Bob Watts will agree to meet with Pat Franklin and the athletic department with the exclusion...
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...Alexander Becerra BUS 431 Chapter 9 Case Study The Sundale Club Case Analysis Form 1. Problems A. Macro 1. Sudden decline in membership and interest in facility 2. Impacts from the athletic department on the social activity department and the mixed activity department 3. Lack of Corporate Human Resources supervision on issues such as hiring, terminations, and promotions B. Micro 1. Staff has become discouraged and discontent with their jobs 2. Communication lines have been reduced due to a personal relationship between Ellis and Johnson 3. Intergroup conflict and lack of support for each other due to fear of “rocking the boat” 4. Avoidance style of conflict resolution within the organization 5. Ellis hiring a friend 6. Johnson being promoted to Assistant Athletic Director 7. Low employee morale and fear of retaliation if voice concern 8. Hiring practices not based on qualifications and years of experience II. Causes 1. Improper and unethical behavior on the part of Chuck Johnson 2. Ted Ellis dismissing the complaints brought to him by Frank Havens 3. Watts dismissing complaints brought to him 4. Co-workers and peers avoiding talking to Johnson about his inappropriate behavior 5. Johnson’s promotion over Pat Franklin who was more qualified 6. The firing of Pat Franklin has increased the team’s tendency to not “rock the boat” and avoiding addressing the situation 7. Lack of investigation into Johnson’s actions and lack of actions taken to address complaints...
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...The Sundale Club Case Analysis The problems that are festering at the Sundale Club seem to be deriving from a lax in organizational accountability. From an organizational point of view, accountability is one of the mainstays of organizational health. Roger Connors, CEO and New York Times bestselling author of “The Oz Principle” states; Accountability is the guiding principle that defines how we make commitments to one another, how we measure and report our progress; how we interact when things go wrong, and how much ownership we take to get things done... If accountability is not working in your organization, then every effort toward performance improvement will be inefficient and ineffective (Connors). This lax in accountability begins at the top with Bob Watts, the Director of The Sundale Club. Bob Watts is due to retire next year. It is this impending departure from the company that encourages his unwillingness to engage the issue at hand. The issue in question is Ted Ellis’s unwillingness to address an issue causing disruption within the organization. Ted is the Athletic Director, and answers directly to Bob Watts. Bobs accountability detachment gives Ted Ellis the green light to ride roughshod over the subordinate managers. Below then, is an assessment of the existing problems at Sundale. Overall Problems: 1. Lax in organizational accountability a. Due to impending retirement, top management has become a lame duck leader. 2. Fragmented vision a. Sundale has...
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...The Sundale Club Case Analysis The Sundale Club is the largest athletic/social club in the city. It has been operating for many years and has a prestigious reputation (Brown, 2011, p. 253). Sundale at one time they had a waiting list for memberships, which had slightly fewer than 1,000, but in the last couple of months memberships have dropped and there is no longer a waiting list. Bob Watts is considering a membership drive to fill unexpected membership vacancies (Brown, 2011, p. 253). Macro What Sundale Club is facing is the decline of memberships. This has not been a problem until recently, because of the waiting lists that they previously had, at this time there seems to be a lack of interest in joining the club. The athletic department is having issues as well. This is impacting both the activity department and mixed activity departments. Another macro issue is the human resource department and their lack of involvement in the hiring, training, and termination of employees. Micro Communication seems to be the biggest issue that the organization is facing. There is a lack of communication between managers and staff. The staff is not happy and seems to be discouraged because of the actions of Mr. Johnson. Though the members have been complaining and some have left the club and nothing has been done about Mr. Johnson’s actions. The relationship between Ted Ellis and Mr. Johnson is too personal in a professional environment. Many members of the organization are afraid...
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...Case Analysis: The Sundale Club Macro The Sundale Club us facing a decline in their memberships. While this usually would not have been a problem, because of the waiting lists that they previously would have had, it currently is a problem because there is a lack of interest in even joining. In addition to this, the athletic department is having issues. These issues are impacting both the activity department and mixed activity department. The last macro issue is the human resources department and their lack of involvement in the hiring, training and termination of employees. Micro Communication seems to be the biggest issue that the organization is facing. There is a lack of communication between managers and staff. The staff is not happy and seem to be discouraged because of the actions of Mr. Johnson. In addition, even though the members have been complaining and some have left the club, there has still not been much action taken against Johnson. The relationship between Mr. Ellis and Mr. Johnson is too personal to use in a professional setting. Many members of the organization are afraid to “rock the boat” as they do not want to put their own employment in jeopardy. When Ms. Franklin was overlooked for a promotion that was then given to Mr. Johnson, favorites were being played. Experience and qualifications are not being utilized in the promotion agenda, and the employees are beginning to see how loyalty and dedication have no say on the career they are trying to build...
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...Background The Sundale Club is the largest athletic/social club in the city. It has been established for many years and has a prestigious reputation. Currently, the membership is slightly under 1,000. Sundale once had a waiting list for those wishing to join, but in the past few months the list has been exhausted and the director, Bob Watts, is considering a membership drive to fill unexpected membership vacancies. Alice Smith was thinking about her modeling job on her way home that evening. Today had been dandy. Ted Ellis, the athletic director, had fired Pat Franklin, who had worked for Sundale for nearly nine years. The Problem The whole mess started five months ago when Ellis hired Chuck Johnson to become the men’s activity manager. Shortly after Johnson arrived, rumors started that he was a homosexual. Two of the members complained to Frank Havens, the assistant athletic director, that Johnson had made verbal passes at them. Ted Ellis and Johnson were close friends, so Havens was reluctant to approach his boss with this problem. During the next few years more incidents involving Johnson’s behavior were reported by various staff members to Havens, in addition to complaints from club members. Havens could sense that his staff was wondering why he had not done something about the situation, and he was aware that seven of the male members had withdrawn from the club. Finally, he requested a meeting with Ted Ellis. The Meeting The meeting with Ellis did not go...
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...The Sundale Club is the largest athletic/social club in the city. It has a prestigious reputation and has been established for many years. Currently, the membership is slightly under 1,000. Pat Franklin, who had worked for Sundale for nearly 9 years was fired by Ted Ellis, the Athletic Director. The whole mess started 5 months ago when Ellis hired Chuck Johnson to become the Men’s Activity Manager. Shortly after Johnson arrived, rumors started that he was homosexual. Frank Havens, the Assistant Athletic Director received a complaint from two members of the company that Johnson made verbal passes. Ted Ellis and Chuck Johnson were close friends, so Havens was reluctant to approach his boss with this problem. More incidents involving Johnson’s behavior were reported by various staff members to Havens, as well as club members. Havens could sense that his staff was wondering why he did not do something regarding the situation and was aware that 7 of male members had withdrawn from the club. He then requested a meeting with Ted Ellis. Unfortunately, the meeting did not go well. Ellis was very defensive about Johnson. Havens talked to Bob Watts about the meeting he had with Ellis earlier. Watts was due to retire next year, so he did not want to rock the boat in the final days of his tenure at Sundale. Watts tried to convince Havens that it was just a silly rumor. Frank’s working relationship with Ellis has became very awkward, and he continued to receive pressure from below. Within the...
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...Name: Ryan Village I. Problems A. Macro 1. The Sundale Club needs to figure out a way to gain more members so they can keep the club open. The club needs to analyze the situation they are in and make some big decisions in regards to change that will help them gain a good reputation. 2. Sundale Club needs to have a meeting with the human resources department. At this meeting the owners need to address the lack of involvement that the human resources department is having when hiring and training the staff. B. Micro 1. It seems that communication is one of the biggest issues that Sundale is currently dealing with. There is a lack of communication between the staff and the managers, which is causing problems with the overall structure of the club. 2. It seems as if the current staff is discouraged and unhappy due to Mr. Johnson’s actions. 3. Many members of the organization are afraid to speak up because they fear they will lose their jobs. Favoritism was used when Pat Franklin was over looked for a promotion that was then given to Mr. Johnson because of the personal relationship between him and Ted Ellis. II. Causes 1. No recognition for the Sundale Club staff and the fact that Pat was over looked for a promotion. 2. The personal relationship between Chuck Johnson and ted Ellis withdraw from goals that the organization had set in place. 3. The fact that Bob Watts is going to be retiring in the near future is diminishing interest in problems...
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...With these developments, it is obvious that conflicts between parties of different nationalities occur and liability to tax on income of foreigners especially among those engaging in trading venture. Whilst the laws affecting domicile and residence may be sufficiently settled, it is paramount for courts to pursue a detailed analysis to ascertain specific preliminary issues so as to avoid controversial rulings. Courts often handle numerous financial cases that involve what can be best described as foreign or international elements. In such cases, court must decide whether it has the jurisdiction under the Family Law Act 1975 to make a decision on such cases. In the event that it is determined that the court is invested with the jurisdiction to determine the case, the court has to consider whether there is a system of law in foreign country that also has the jurisdiction to handle the case. As it was addressed in the case Attorney General of New Zealand v Ortiz [1984] AC 1, these benefits and costs to either party if the case resolution is made in foreign country as compared with the apparent country should also be a subject of concern. [1] Legal systems in most countries around the world adopt community property regime, which takes effect at the inception of marriage or at the time of divorce. For instance, California and Massachusetts in the United States have adopted community property regimes that support equal division of assets upon divorce. However, this provision...
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...Adapted from Bernhardt & Kinnear (1988). Cases in marketing management, pp. 6-16. Plano, TX: Business Publications, Inc. Pay careful attention to the following points. They are often used by instructors to evaluate either a written or oral analysis. 1. Be complete. Each area of the situation analysis must be discussed, problems and opportunities identified, alternative presented and evaluated using the situation analysis and relevant financial analysis, and a decision must be made. An analysis that omits part of the situation analysis or only recognizes one alternative is not a good analysis. Second, each area must be covered in-depth and within insight. 2. Avoid rehashing case facts. Every case has a lot of factual information. A good analysis uses facts that are relevant to the situation at hand to make summary points of analysis. A poor analysis just restates or rehashes theses facts without making relevant summary comments. 3. Make reasonable assumptions. Every case is incomplete in terms of some piece of information that you would like to have. A good case analysis must make realistic assumptions to fill in the gaps of information in the case. For example, the case may not describe the purchase decision process for the product of interest. A poor analysis would either omit mentioning this or just state that no information is available. A good analysis would attempt to present this purchase decision process by classifying the product and drawing upon real life...
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...are given. It is understandable then that we should seek out more opportunities to apply our skills and make more positive impacts within our jurisdictions. It is this general attitude that led us to get involved in investigating cold cases. How We Got Started Mark had, for several years, been consulting with our Coroner’s Division as a forensic anthropologist. During this time he came to learn that there were numerous coroners’ cases in which the identity of the decedent was unknown. These cases were kept in three-ring binders on a shelf in the Sergeant’s office. Over the years, in the course of this forensic work, we would discuss these cases and the progress that was being made on them. The conversation usually ran along the lines of us asking “any luck with that 1980 homicide victim?” and the sergeant answering “well, we’ve gotten so many new cases that I haven’t been able to even look at it yet.” This went on for a few years and through two different sergeants. One day we, as a crime analysis unit, were brainstorming about how we could broaden our “client base”, as it were. We had been successful in integrating ourselves into our Investigations Bureau and had been involved in numerous major cases. And, of course, we had always been active in producing tactical and strategic analyses for our patrol personnel. But we knew that we could be doing more, particularly given the size and responsibilities of our agency. It was during...
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...BUSINESS CASE Presented to the Accountancy Department De La Salle University In partial fulfillment Of the course requirements In ACCTBA2 (C33) March 2, 2015 A stakeholder is typically concerned with an organization delivering intended results and meeting its financial objectives. In general, a stakeholder can be one of two types: internal (from within an organization) or external (outside of an organization). The stakeholders in this situation are Lanie Marquez and Tim Rodriguez who are also partners in the retail distribution business and their capital contributions are as follows P500,000 and P300,000 respectively they are an internal stakeholder since they are also the owners. The total Capital of both stakeholders is P800,000 and with a monthly salary for both partners at P15,000 on the assumption that both of them will contribute to manage the business equally. Assuming that both managed the business equally the total salary for the year for Lanie and Tim are P180,000 each. They share profit and loss equally and no interest will be given on capital contributed. The problem for this situation is that Lanie is starting to get concerned with the behavior of her other partner Tim. He only manages the business 50% of the time, which will mean that his salary of P15,000 will need to decrease by also 50% since he does not manage the business equally with his partner. The business has seen a downturn in the profit outcome and for the current financial...
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...Ralph’s Grocery and United Food and Commercial Workers Union The case that I chose for the week 6 critical thinking assignment concerns Ralph’s Grocery Company, located in California. It applies to this week’s material due to the fact that the case involves unlawful suspension and discharge of an employee, as reviewed by the National Labor Relations Board. Background In May 2011, Vittorio Razi was an employee at Ralph’s Grocery and was suspended and terminated after he refused to take a drug test without first consulting with his UFCW Local 324 representative. The company (Respondent) says that on the day in question, Razi’s behavior was in question, acting nervous, anxious, agitated, and slurred speech. After a couple managers discussed the...
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... Many people wonder why their own teeth stain so easily. The enamel on your teeth and chromogens are what stains your teeth, but what exact beverage stains teeth the most? I chose this topic because I was curious to know what stains teeth the most. It affects us daily because it could rot your teeth or you can’t pick up hot chicks anymore. So what causes teeth to stain? The temperature causes teeth to expand or contract making it easier for stains. So hot and cold drinks affect that. Color in foods and beverages come from chromogens. Chromogens are intensely pigmented compounds that stick to teeth enamel. Chromogens cause a lot of trouble when they mix and react with other stain causing and stain promoting factors. Tannis may be natural or synthetic tannis is another factor that stains teeth. Tooth enamel is porous making it extremely susceptible to stains. The darker the liquid the darker the stain. There are some examples that stain teeth. Not only sodas bad but also Gatorade. Beets are bad for you also. Mostly cause they’re concentrated. Berries dark skins stain teeth. Ketchup is also really bad because of its bright red color and high levels of acid. Dark liquids and sauces you put on your foods also stain teeth. Colored candy and popsicles both contain colorants that will transfer to the teeth and embed in the porous enamel. Fruit juices, especially grape and cranberry, leave a colorful tinge on the teeth and tongue. Colored sodas instantly discolor teeth. The citric acids...
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...efficient investigative products and services. As a result, the coverage requirements for ANACI and NACLC investigations have been enhanced to support a common content baseline for all agencies. Note that these enhancements apply only to those ANACI and NACLC cases submitted on an SF 86. The purpose of this FIN is to provide you with information concerning what case coverage changes have been made. The case price adjustments necessary to support these changes will be reflected in the FY 2007 case prices. ANACIINACLC Cases Currently, listed and developed issues which are identified in ANACI and NACLC cases (for non-DoD customers) are not pursued beyond the normal scope of the investigation. These cases are returned to the requesting agency so that the agency may decide whether to adjudicate the case based upon the information in hand, conduct additional follow-up themselves, or request a Reimbursable Suitability Investigation (RSI) from FISD to cover the additional issues. Beginning with FY 2007, expansion of these issues will become a standard part of both the ANACI and NACLC products. Effective October 1, 2006, issues apparent at scheduling or developed during the course of the investigation and which fall within the 5-year case coverage period, unless otherwise noted, will be expanded upon according to the following chart (exception: issues which are known to have been covered in previous investigations, or which would reasonably have been expected to...
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