...2015 Assignment 2 Case Study Imagine that you are a hospital administrator at the Sunlight Hospital in California. The main complaint among patients is the quality of care. Your job is to understand the state of the hospital, create value, increase efficiency, and turn the facility into a local hospital of choice. Whenever you are making visits in the various wards to meet the employees and the patients, you hear how the patients love the hospital, but they would like to see certain improvements in care. The employees seem to be very busy executing their duties and not interacting much with the patients. The hospital board has asked you to compile a report of your findings and suggested strategy for achieving the hospital’s current goals. Five Measurements of Quality Care in a Hospital Patients are the most important aspect of healthcare organizations. Without clients needing their services, healthcare facilities cannot function. Therefore, there are certain measurements of quality care that customers seek when choosing a healthcare facility during times of emergency and even an inpatient care facility. Quality of care can be broken down into three main categories, structural, process, and outcome measure (Bajnok, Puddester, MacDonald, Archibald, and Kuhl, 2012). The structural measures of quality are actions taken either by the organization itself, or by an individual that have significant influence on the overall quality of the organization’s performance (Bajnok, Puddester...
Words: 1276 - Pages: 6
...July 2002 • NREL/TP-550-30769 A Literature Review of the Effects of Natural Light on Building Occupants L. Edwards and P. Torcellini National Renewable Energy Laboratory 1617 Cole Boulevard Golden, Colorado 80401-3393 NREL is a U.S. Department of Energy Laboratory Operated by Midwest Research Institute • Battelle • Bechtel Contract No. DE-AC36-99-GO10337 July 2002 • NREL/TP-550-30769 A Literature Review of the Effects of Natural Light on Building Occupants L. Edwards and P. Torcellini Prepared under Task No. BEC2.4002 National Renewable Energy Laboratory 1617 Cole Boulevard Golden, Colorado 80401-3393 NREL is a U.S. Department of Energy Laboratory Operated by Midwest Research Institute • Battelle • Bechtel Contract No. DE-AC36-99-GO10337 NOTICE This report was prepared as an account of work sponsored by an agency of the United States government. Neither the United States government nor any agency thereof, nor any of their employees, makes any warranty, express or implied, or assumes any legal liability or responsibility for the accuracy, completeness, or usefulness of any information, apparatus, product, or process disclosed, or represents that its use would not infringe privately owned rights. Reference herein to any specific commercial product, process, or service by trade name, trademark, manufacturer, or otherwise does not necessarily constitute or imply its endorsement, recommendation, or favoring by the United States...
Words: 23650 - Pages: 95
...The Economics of Health Care Quality and Medical Errors Charles Andel, Stephen L. Davidow, Mark Hollander, and David A. Moreno Charles Andel, MBA, BSRT, is Manager of Radiology Quality and Compliance at Loyola University Medical Center and a graduate of Loyola University Chicago’s Quinlan School of Business MBA in Healthcare Management program. He may be reached at cjandel@lumc.edu. Stephen L. Davidow, MBA, APR, is a health care marketing and communications professional with a strong focus on quality and patient safety. He is a graduate of Loyola University Chicago’s Quinlan School of Business MBA in Healthcare Management program. He may be reached at stephen@davidowcommunciations.com or 708-284-2300. Mark Hollander, MBA, is a financial manager at the Department of Veterans Affairs and graduate of Loyola University Chicago ’s Quinlan School of Business MBA in Healthcare Management program. David A. Moreno, MBA, is a biotechnology business analyst and graduate of the Loyola University Chicago’s Quinlan School of Business MBA in Healthcare Management program. He may be reached at dmoreno1@gmail.com. Hospitals have been looking for ways to improve quality and operational efficiency and cut costs for nearly three decades, using a variety of quality improvement strategies. However, based on recent reports, approximately 200,000 Americans die from preventable medical errors including facility-acquired conditions and millions may experience errors. In 2008, medical...
Words: 6247 - Pages: 25
...Overview of Bioterrorism This course has been awarded two (2.0) contact hours. This course expires on November 12, 2014. Copyright © 2008 by RN.com. All Rights Reserved. Reproduction and distribution of these materials are prohibited without the express written authorization of RN.com. First Published: Updated: November 12, 2008 Nov 12, 2011 IMPORTANT INFORMATION RN.com strives to keeps its content fair and unbiased. The author has no conflicts of interest to disclose. The planners of the educational activity have no conflicts of interest to disclose. (Conflict of Interest Definition: Circumstances create a conflict of interest when an individual has an opportunity to affect Education content about products or services of a commercial interest with which he/she has a financial relationship.) There is no commercial support being used for this course. Participants are advised that the accredited status of RN.com does not imply endorsement by the provider or ANCC of any products/therapeutics mentioned in this course. The information in the course is for educational purposes only. There is no “off label” usage of drugs or products discussed in this course. Acknowledgements RN.com acknowledges the valuable contributions of… Material protected by Copyright …The Centers for Disease Control (CDC) (www.cdc.gov), the key government agency responsible for disseminating knowledge about various biological agents. …U.S. Medical Research Institute of Infectious Diseases...
Words: 6008 - Pages: 25
...The largest disaster in recent years in this student’s region--south west Tennessee--has been arguably the 2011 Mississippi River flooding. The Mississippi River crested in Memphis, Tennessee in May of 2011 at 48 feet, one foot below the record flood level in modern history (National Geographic, 2011). The same source indicated this was caused by both a severe melt and heavy rains in Minnesota and the Dakotas, causing problems downstream. This caused tributaries to back up inside the city and contributed to major inland flooding, including inundating major hospital grounds and other public service locations with several feet of water. Many along the river banks and associated areas were evacuated prior to the water reaching their homes. Some neighborhoods are no longer standing. According to the New York Times, President Obama declared flood-affected zones in Tennessee along the Mississippi River as disaster areas, after the river stage hit 48 (.7 feet shy of the record) and flooded many low-lying neighborhoods (Tackett & Robertson, 2011). This student as working for the City of Memphis as a Police Officer II during that time, and was charged with the observation and...
Words: 1673 - Pages: 7
...Group Presentation Report On topic: How and Why Industrialization, Population and Urbanization are related: Social Relations, Social Control and Law? Student: Yen Hoang Keuka College How and Why Industrialization, Population and Urbanization are related: Social Relations, Social Control and Law? Industrialization, Population Growth and Urbanization are in dynamic relationship with each other that also has been contributing to change various aspects of Social Relations, Social Control and Law. America is taken as the typical example illustrating this topic because this country is one of the pioneers starting up those processes and witnessing their pros and cons in spectacular aspects. First of all, industrialization is the transformation from an agricultural an industrial society, in which the new technology as well as mechanization of industry is dominant. It first took place in Britain from the middle of the 18th to the early 19th century and presented a prototype for industrial revolution spreading throughout Western Europe and North America afterwards. The greatest significance of this process is that it replaced manual labor by machinery as well as mechanical production took the place of manual production. Furthermore, the industrialization was made possible by the great, incredible and numerous inventions, such as steam engine technology, electric power, cotton gin, elevators, telegraph code, telephone, railroads, steel mills, refrigerator, washing machines...
Words: 1391 - Pages: 6
...Literature Review In ever changing healthcare, there have been some remarkable innovations in the medical field. Technological advances and scientific researches will continue to find solutions to the health problems of the people. Though, “prevention is better than cure”. To prevent disease in the healthcare needs a wide range of consistent programs, actions and activities. Recognizing the health problems and evolving healthy life style is vital for people in our era and platform. Furthermore, the global economy is straining by increasing healthcare expenses. Thus, health promotion is the only way to reduce health incidence (occurrence of new cases) of definite diseases such as obesity, autism, heart disease, diabetes, lung cancer and many more. Some are focused efforts of public health professionals and agencies, such as the National Institutes of Health (NIH) office of Disease Prevention, Centers for Disease Control and Prevention (CDC), and the American Cancer Society, (Prevention of Disease (2011, ¶ 1 to 3). The effectiveness of global and local disease prevention programs depend mostly on individuals on how they take their personal responsibilities by avoiding tobacco use, substance abuse, and unsafe sex. All health problems start as a small issues than and develops into major illnesses. Many of these problems/ illnesses/ diseases can be prevented with adequate education at individual, institutional and community levels, (Prevention of Disease (2011, ¶ 1 to 3). Nurses play...
Words: 1643 - Pages: 7
...Modernizing Dharavi: If you build, will they come? Looking outside from his office at West Bandra overlooking the Arabian Sea, Mr. Mukesh Mehta sighed; he recalled when he first had the dream of creating a modern Dharavi – free of slums, where the poor, hardworking people will finally be able to enjoy a better quality of life and be integrated with the mainstream citizens. Throughout the history of the world, migrants have moved to the urban areas in search of a job so as to provide for their families. In most cases, they can find work, but not a place to live. Hence, without help from either developers or the government, they are forced to become squatters, building for themselves on undesirable and illegal properties. Dharavi, at the heart Mumbai, with 600,000 residents, is one such place and one of Asia’s largest slums. Mr. Mehta’s goal is to provide a decent standard of living to the people of Dharavi. He established himself as a celebrated realtor by building expensive custom homes for the rich in Long Island, New York, and now longed to build homes for the poor in the slums. He shared this dream with his family too. His son, Shyam, was very enthusiastic and regarded him as a “versatile” person who is capable of serving both the rich and the poor, while his wife considered him a “confused” person. He is, however, dedicated to pursue his dream of seeing that his heroes are living a far better life in a revamped Dharavi, free of slum. Mr. Mehta has been the management consultant...
Words: 4704 - Pages: 19
...measures, a haze hangs over the city most days, obscuring the surrounding snow-capped mountains and endangering the health of its inhabitants. Many factors have contributed to this situation: industrial growth, a population boom (from three million in 1950 to some 20 million today), and the proliferation of vehicles. More than 3.5 million vehicles — 30% of them more than 20 years old — now ply the city streets. Geography conspires with human activity to produce a poisonous scenario. Located in the crater of an extinct volcano, Mexico City is about 2,240 meters above sea level. The lower atmospheric oxygen levels at this altitude cause incomplete fuel combustion in engines and higher emissions of carbon monoxide and other compounds. Intense sunlight turns these into higher than normal smog levels. In turn, the smog prevents the sun from heating the atmosphere enough to penetrate the inversion layer blanketing the city. Because of this and the extreme number of vehicles on the road Mexico City implemented “Hoy No Circula”. Hoy no Circula was started in late 1989, and consisted of prohibiting the circulation of 20% of vehicles from Monday to Friday depending on the last digit of their license plates (see table). The program was planned to apply only during the winter, when air pollution is at its worst. Winter follows the rainy season when thermal inversion, an atmospheric condition which traps smog and pollution close to the ground, increases air...
Words: 5827 - Pages: 24
...Your Name – Mansi Dua Phone: 716-310-5482 Email: mansidua14@gmail.com Health Status and Health Care Services in (Australia) With comparison to the United States HSM310 Introduction to Health Services Management Course Project Date submitted: 04/17/2011 ------------------------------------------------- Table of Contents Executive Summary…………………………………………………………………………………………………. Introduction………………………………………………………………………………………………………… Population and Health Status………………………………………………………………………………………………………………… Demographic characteristics of population Life Expectancy, mortality data, causes of death Health Status Availability of Health Services Health care Providers Issues related to access of Health Care Expenditures Health services Expenditure & Financing………………………………………………………………………… Roles of the government Macro environmental influences on the health care system Political Socioeconomic Cultural Technological/Other relevant influences Summary Bibliography Executive Summary Australians have among the highest life expectancy in the world, and most have ready access to comprehensive health care of a high standard. The primarily tax-funded health system achieves reasonably cost-effective health care and good health outcomes and generally enjoys public support. Australia has a federal form of government with fiscal and functional responsibilities divided between the Australian Government and the six States and two...
Words: 4566 - Pages: 19
...Congestive Heart Failure Armi Gonzales Western Governors University Congestive Heart Failure A. Investigated Disease Process Congestive Heart Failure is a condition in which the heart is unable to pump a sufficient amount of blood for the body to function. If the heart’s ability to pump blood decreases, blood and fluids may start to pool into the lungs and accumulate in the legs, ankles, and feet causing an edema, shortness of breath, and fatigue. (Heart Failure, 2015, para. 2) The American Heart Association and American College of Cardiology defines heart failure as “a complex clinical syndrome that can result from any structural or functional cardiac disorder that impairs the ability of the ventricles to fill with or eject blood” (King, Kingery, & Casey, 2012, p. 1). Heart failure can be seen as a widespread disease, affecting around five million Americans. (Titler et al. n.d.) It is a chronic condition that is disabling and costly and common to our aging population. With the advancement in therapy and early diagnosis, survival increases from previously fatal acute cardiac events to patients feeling better and living longer. Millions of Americans living with heart failure are 65 years of age or older. (Roger et al, 2004) A1. Pathophysiology The Circulatory system focuses on the heart, a muscular organ that pumps blood through a complex network of blood vessels throughout the body. Blood that is pumped from the heart carries oxygen and nutrients that fuel...
Words: 6554 - Pages: 27
...Sustainable Habitat mission – Climate Change action plan for Chandigarh The good building is not one that hurts the landscape, but one which makes the landscape more beautiful than it was before the building was built. - Frank Lloyd Wright A National Mission on Sustainable Habitat was launched to improve energy efficiency in buildings, manage solid wastes and modal shift to public transport. The Mission aims to promote energy efficiency as an integral part of urban planning and urban renewal through three initiatives: (i) The Energy Conservation Building Code, which addresses optimization of building energy demand; (ii) Recycling of material and Urban Waste Management with a special focus on producing power from waste, biochemical conversion, waste water use, sewage utilization and recycling options wherever possible and others; (iii) Better urban planning and modal shift to public transport to ensure efficient and convenient public transport. In addition, the Mission will address the need to adapt to future climate change by improving the resilience of infrastructure, community based disaster management, and measures for improving the warning system for extreme weather events. Capacity building would be an important component of this Mission. As part of the Mission for Sustainable Habitat and Green Code for Chandigarh, detailed action plan and guidelines have been prepared by the Ministry of Urban Development (MoUD) which could be City’s vision for sustainability. Chandigarh...
Words: 9744 - Pages: 39
...Implementation Guide for the Use of Bar Code Technology in Healthcare Sponsored by Implementation Guide for the Use of Bar Code Technology in Healthcare © 2003 HIMSS 230 E. Ohio St., Suite 500 Chicago, IL 60611 All rights reserved. No part of this publication may be reproduced, adapted, translated, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, without the prior written permission of the publisher. HIBCC ® and HIN® System are trademarks of the Health Industry Business Communications Council. ISBN: 0-9725371-2-0 Table of Contents Preface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .v Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .vii Acknowledgments . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .xi Chapter 1: The Basics What is a bar code? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1 How can you benefit from bar coding? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ...
Words: 29360 - Pages: 118
...Ensure a safe workplace Assessment activity 1 What information should be provided when communicating policies to staff? While communicating with staff we must have to provide these information • Compliance with relevant state and territory OHS laws • Implementing, monitoring and continually improving OHS management system to create and maintain a culture that values health and safety • Maintaining an active risk management program focused on preventing workplace injury, damage and loss • Ensuring all managers are responsible and accountable for health and safety of their employees and contractors • Ensuring all employees, contractor and visitor are informed of and understand and fulfill their health and safety responsibilities • Providing information, instruction and training to employees and contractors based on identified needs • Effectively consulting and communicating with employees on matter relating to OHS • Proactively investigating all workplace incidents and promptly implementing corrective actions to prevent recurrences • Measuring, reporting and monitoring meaningful OHS performance indicators that are aligned to the organizations strategy and objectives And also they should be well known about these things which are listed below 1. Legislative frame work- workers in Australia are protected by state health and safety legislation. Regardless of wither someone is working full time or part time, has a permanent...
Words: 6125 - Pages: 25
...Running head: PROFESSIONAL PRESENCE AND INFLUENCE 1 Professional Presence and Influence Esther Lopez Western Governors University PROFESSIONAL PRESENCE AND INFLUENCE 2 Over the last one hundred years there has been a great change in the way nurses, doctors, and others in the medical field, as well as the general public, have come to view health and wellness. Where once health was thought to only be comprised of our physical body and the physical things that affect it, we now know that health encompasses so much more. We know that who we are is made up not only of the physical body, but also of mind, and spirit (Koerner, 2011), and that this not only affects each of us individually but also those around us and that we are part of something much bigger(Dossey, n.d.). It is so very important for each one of us to truly get to know who “I” am, to understand my strengths and weaknesses, what “makes me tick”, and truly motivates me. It is only then that I can begin to move through the process of becoming the best person and nurse that I can be. That is the process each one of us is in, and as we all move through this process of better understanding ourselves and making the changes due to the new understanding, we can truly begin to affect all those around us, also known as the “ripple effect”. Section A: Professional Presence A1. In the course of this class we discussed three models of health and healing-Era I, Era II, and Era III...
Words: 5099 - Pages: 21