Charles Giurbino Week three assignment 7-2

I am a supervisor at a shoe store and I have just arrived back from company headquarters to find my box full of tasks to take care of myself, and /or delegate to my managers or salesclerks. Two job applications were in my box. (No positions are available at this time) What am I going to do, there is nothing I can do except put them in with all the other applicants who have applied, and call the applicants to tell them I have no positions available at this time. My second task is a note to call one of my salesclerks about a vacation schedule. I called Mary, and she told me that she wanted to submit her vacation schedule. Mary submitted her vacation schedule, and there was another salesclerk who I had already authorized her vacation for the same time Mary had wanted to take off. I told Mary that she would have to change her vacation schedule because I have already authorized another salesclerk to take her vacation at that time. The third task in my box is a notice that the mall will be changing hours for the upcoming holiday, and requesting notice of store plans. What am I supposed to do, I will give them a copy of our store plans for the holiday, because this will help coordinate our hours with each other. The fourth task in my box is customer complaint. This task is one job that I should do myself, because there is certain procedure of handling customer complaints. My first step is to forward the customer complaint to the public relations department. The second step is that the customer relations department will respond. The third step is that a copy of response will be forwarded to any individuals directly affected by the complaint or response. The fourth step is that a copy of the complaint and response will be filed in the customer and maintained for five years. My fifth task is that four shipping orders indicating that about 130 pairs of shoes have been delivered and need to be stocked. What must be done, the shoes need to be stocked, and the shipping receipts need to go to the company headquarters. This must it be done in order for our customers to be able to purchase our product, and the shipping orders must be sent to the company headquarters for their records. My sixth task is bids from three companies responding to requests for bids on cash register systems (each store chooses their own). I would submit these bids to the company headquarters. I am having difficulty with this task because I do not know exactly how much authority I have in choosing these cash registers. I need to confer with the company headquarters so I can know more or less if I have the go ahead to choose the cash register I want. My seventh task is a notice from the fire department of an impending fire inspection. This task was hard to delegate because I have never had to prepare for a fire inspection before. I had to call another supervisor that had more knowledge, and experience. I found that I have to check my fire extinguishers to see if they are charged to specifications. The fire department will also check fire sprinklers and the fire alarm. I can delegate some of this work to one of the salesclerks. My eight task, is that our restroom is out of order. This is a job for me to authorize, but first I want to find out what is wrong with it first. I know that our employee’s will have to use the restroom so I will find an alternate restroom until ours is repaired. My ninth task is that company headquarters has just informed me of a holiday sale that will begin soon. WE must put up the holiday sale signs before the day of the sale. I am planning to have an employee meeting to go over the price changes, especially the when working the cash register. My tenth task is that five advertisements and two catalogs have are in my box. I do not know what to do with the advertisements, but I can save the catalogs.