The earlier in the implementation project these upgrades are assessed and identified, the smoother the implementation will be. Equally important, is the necessity to identify the breadth of training needs that exist in the enterprise early on in the requirements engineering process; and consideration should be given to identifying how to address any skill deficiencies, whether through training, or by hiring new employees. The essential conditions for success also include good communications, which will allow for fewer unanticipated functional delays, greater buy-in at all levels of the company, and allows the encouragement of effective involvement. The primary outcome of good communication strategies is to develop strong comprehensively involved, well informed teams, who can intervene proactively to reduce functional stalemates which can increase the costs of implementation.
In addition, good project management is crucial to creating the structure by which the implementation is governed; a strong project manager can facilitate and direct the path of the implementation, identify the critical risk loaded processes, and mitigate or manage the outcomes. The authority, and demeanor of the project lead is vital to success, in all the survey cases the company’s had been able to identify strong leaders, with institutional credibility to lead their projects. The benefit of having leaders of this profile is that, while resistance to change cannot be completely put aside, and organizational politics are ever present as realities of the workplace, a well-respected manager with senior management’s clear and unwavering support, can ease the transition. Contrary to earlier findings, for this class of small businesses at least, the availability of good project 192 managers within the organization was high and in addition the in-house BPR