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SUSTAINABLE COMPETITIVE ADVANTAGE AND GENERIC STRATEGIES
INTRODUCTION Keeping the strategic window open involves maintaining a sustainable competitive advantage. In consequence, we argue that competitive advantage should be market led. Next we examine the nature of core competencies and interpret their importance as the basis of gaining a sustainable competitive advantage in the market place. Along with these core competencies are a number of generic strategies that an organization can seek to follow or implement. We will look at each of these generic strategies in turn. First we will look at low-cost, focus and pre-emptive strategies and differentiation strategies. The latter leads us to consider product and service quality, customer focus and relevant issues relating to brand management.
COMPETITIVE ADVANTAGE SHOULD BE MARKET LED The literature on the subject is dominated by Porter (1980a and b, 1985, 1987), though his propositions are not without its critics (viz. Cronshaw et al., 1994; Speed, 1989). Some see the firm’s outputs or offerings as the main focus of competitive strategy, with the primary aim of strategy being to compete effectively in particular markets by offering a competitive bundle of benefits, or value, to the consumer. It is the positioning of one firm’s offering relative to another that is of prime importance (Mathur, 1992). An alternative view concentrates on the resources of the organization and maintains that superior resources, and processes, designed to utilize such resources efficiently, will lead to competitive advantage (Barney, 1991; Peteraf, 1993; Wernerfelt, 1984). Both approaches are not mutually exclusive and can be complementary (viz. Hunt and Morgan, 1995; Verdin and Williamson, 1993). Indeed, such a view is in keeping with the view of keeping open the strategic window of opportunity.
CORE COMPETENCIES AND COMPETITIVE

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