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SWOT ANALYSIS of AirAsia

Strengths • Brand Name AirAsia’s brand name is well established in Asia Pacifica as it is the low cost leader in Asia. • AirAsia’s management Team Its management team is excellent in formulation and execution strategies partly due to its diverse background of team members consists of industry experts and ex-top government officials. Its management team also has a strong links with governments and airline industry leaders and operates with focused and fewer management levels. • Human Resource Management Although the salaries offered by the company are below those of its rivals, AirAsia is still able to keep its work force motivated by providing a remuneration policy that is competitive and attractive. Moreover it operates with Multi-skilled workforce, so its human resource management, particularly the ability to motivate and improve productivity of the staff, is surely AirAsia's strength. • The excellent utilization of IT and simple LCC business model which results in lower cost operations. • Strong Financial resources

Weaknesses • Heavy reliance on outsourcing Air Asia does not have its own maintenance, repair and overhaul (MRO) facility and also its Limited human resources could not handle Irregular situation • Service problems Flight delays, being charged for a lot of things, non refund policy and not able to change flight etc are some regular complaints of customers • Wide-ranging government’s interventions and regulations

Opportunities • Privatization and some sort of deregulation like ‘Asean open skies’ agreements etc provides more opportunities to expand market and increase market share. • Increasing fuel prices High fuel prices will increase the ticket prices of full service airlines and also squeeze out unprofitable competitors, so AirAsia has a great

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