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Management 303 SWOT Analysis

Amazon Inc. is an American online retail that primarily sells products over its online marketplace and offers many other products and services through its subsidiaries. Amazon sells in 11 countries and ships internationally. It is one of the biggest retailers and is steadily growing over the years. With a mission “to be Earth’s most customer-centric company, where customers can find and discover anything they might want to buy online, and endeavors to offer its customers the lowest possible prices,” Amazon.com and other sellers offer millions of unique new, refurbished, and used items in categories such as books, movies, music and games, digital downloads, electronics & computers, home & garden, toys, kids & baby, grocery, apparel, shoes, & jewelry, health & beauty, sports & outdoors, and tools, auto & industrial. Although Amazon geographic areas are served worldwide, the headquarters is located in the United States. The current CEO is Jeff Bezos. Amazon revenue in 2012 was $61.09 billion with a profit of $39 million. In 2012 Amazon had a total of 88,400 employees, its main competitors are eBay Inc., Netflix, Apple Inc., Barnes & Noble Inc., and Wal-mart.com USA, LLC. (Jurevicius, 2013)

Organizational Strengths
Amazon.com has been on quite a run in recent years due to its notable strengths which are superior quality services and products and efficient distribution chain and logistics. Amazon delivers only the best quality services and products. It is reliable, convenient, offers one of the lowest and fastest shipping, has the lowest price, and many free additional features with its services and has the widest selection of goods. Amazon also has a brand reputation for great customer service. Amazon can offer the same products at equal or lower prices than the competition while still providing the

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