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Executive Summary This analysis will address the business environment of Accenture. The focus of this investigation will be to identify the areas within Accenture that focus on decision support systems and knowledge management practices. This analysis will examine the strengths, weaknesses, opportunities and threats for Accenture within today’s complex business atmosphere. Organizations today are striving to remain competitive in a market that is not only complex but constantly changing. Organizations that are both private and public are under pressures that force them to respond quickly to changing conditions and be innovative in the way they operate their business. Once this investigation is complete organizations that are large, small, public, private or even nonprofit will benefit from the findings and gain a better understanding of how to implement knowledge management initiatives into their standard company best practices.
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Accenture is a global management consulting, technology services and outsourcing company. The company has experience capabilities across all major industries and business functions worldwide. Its business is structured around five operating groups, which together comprise nineteen industry groups. Accenture provides services to its customers through a global delivery network of over 50 centers (Accenture plc, n.d.). At the top of the list for Accenture’s top competitors is global giant IBM. IBM is one of the largest leading business intelligence companies in the market today. Like most large consulting firms, Accenture has been able to stay competitive by constantly adapting to the changes around knowledge management. All the major consulting firms in the market today (Accenture, Ernst & Young, Deloitte & Touche) have substantial internal knowledge management initiatives. In some cases each companies knowledge

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