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System Analysis

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IT 460 Unit 1
Kaplan University
Harold Boyd

The first thing I am going to talk about is JAD (Joint Application Development). Joint Application Development (JAD) is a development technique used to help IT developers build systems. This technique was developed by IBM in the 1970's. In this technique, a team is formed of members of different backgrounds. These members are made up of end-users, management, and IT staff. This team meets and discusses the current project in a number of workshops/sessions. These workshops are used to define the project and to design a solution. Since the team includes actual users of the current system, the system analyst will have a better picture of what the clients would want in a new system.
There are four thoughts to consider when working in a JAD. First, the best people that understand the job functions are the people that perform those duties. Needless to say, these people are the best source of information when a question comes up about a particular process. On the other end, IT people understand the "behind the scenes" workings of the current system and can answer question on those topics. These two points introduce the third idea, which is the difference between business professionals and IT professionals. At times, business professionals do not understand subjects in the IT realm (i.e., they are "computer illiterate"). On the other side of the spectrum, IT professionals have issues understanding subject matter in the business realm (i.e., they are "business illiterate"). The hard task is to bridge that communication gap. One way of doing this is the fourth idea. This idea is to grant all parties in the JAD equal partnership in the project. Everyone in the group needs to be equal.
There are multiple JAD participants. The first member is the sponsor. This is the executive of the organization chartering the project. The

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