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Table

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Submitted By ChrissyCobra
Words 416
Pages 2
Week 1 Checkpoint
XBCOM/275
Feb 25, 2013

Directions: Think of a misunderstanding you experienced when communicating with someone else at work, home, or school. Then fill in the blanks of the chart below.

I’m going to use a misunderstanding I have experienced at work.

|Who was the sender? |I was the sender. |
|Who was the receiver? |A new employee in the job. |
|What was the message? |Because I am experienced at my job, I was helping training a new team lead on how to close |
| |the store down. |
|What channel was used to send the message? |Face to face communication was used. |
|What was the misunderstanding that occurred? |The new team lead did not understand all of the steps to complete the close for the |
| |registers, and the entire store. |
|How could the misunderstanding have been |I am highly experienced at what I do. I said the steps thoroughly to her, but she never |
|avoided? |asked any questions,so I automatically assumed she understood. I now know that I should have|
| |reassured that if she had any questions to please ask, and ask for her feedback. I think |
| |because she was new, she was nervous. |

What did you learn about the communication process

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