Tanglewood Case 2

Table 1.1 Markov Analysis Information
Transition probability matrix Current year (1) (2) (3) (4) (5) Exit
Previous year
(1) Store associate 0.43 0.06 0.00 0.00 0.00 0.51
(2) Shift leader 0.00 0.54 0.16 0.00 0.00 0.30
(3) Department manager 0.00 0.00 0.64 0.06 0.00 0.30
(4) Assistant store manager 0.00 0.00 0.06 0.52 0.08 0.34
(5) Store manager 0.00 0.00 0.00 0.00 0.66 0.34

Forecast of availabilities Next year (projected) (1) (2) (3) (4) (5) Exit Current Workforce
Previous year
(1) Store associate 8,500 3655 510 0 0 0 4335
(2) Shift leader 1,200 0 648 192 0 0 360
(3) Department manager 850 0 0 544 51 0 255
(4) Assistant store manager 150 0 0 9 78 12 51
(5) Store manager 50 0 0 0 33 17

Gap analysis Next year (projected)
(1) (2) (3) (4) (5)
Yearend total
(Column sum) 3655 1158 745 129 45
External hires needed
(Current workforce-total) 4845 42 105 21 5

Environmental Scan
The environmental scans surrounding the Washington area have shown us the labor markets are very soft. The unemployment rates in the area are high and that tells us that it has been difficult for individuals