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Target Market Approach

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MAYBANK TARGET MARKET
By: Mohammed Faeizal Fareez Ab. Rahman UUM KL
How to determine target market?
In discussing a target market for a bank it is not easy determine one because banking business not related to a particular project. Unlike a car manufacturer or food branded clothing business their product a meant to cater the need for particular community. Banking business is unique since ideal banks should cater for every level of demographic needs. In order to determine target group or consumer for banking business we should be looking at certain aspect which is:
Criteria How to identify target group/market
Number of branches More number of branches identify that bank have a larger target market.

Location of branches If the branches is located in major city obviously bank is targeting business and commercial customer, higher level income customer. If the bank is located in remote area than the bank is actually targeting a niche market.

Range of product If the bank is concentrating in investment product than the bank is called an investment bank. If the bank core product is targeting for agriculture project financing than the bank is targeting customer from agriculture sector for example : Agro Bank

New product launch (for the past 1 year) New product launch is to cater current market condition for example card credit launch for new graduated employee.

Joint venture and collaboration with other parties. Joint venture between bank and 3rd party such as government, arm force, insurance company or hypermarket will determine target market for the bank.

Next we continue to discuss target market for Maybank Berhad using the above mentioned criteria.
Criteria How to identify target group/market
Number of branches More number of branches identify that bank have a larger target market.

Location of branches If the branches is located in major

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