...Casie Sumpter eBusiness March 22, 2014 Proposal for Integrated Leadership Systems’ online expansion Customer Payments As Integrated Leadership Systems (ILS) expands globally it is important to provide a universal store, shopping cart and payment methods. In order for online transactions to happen on integratedleader.com, there will be a separate webpage where clients can view products available online and add them to their shopping cart. From the shopping cart, ILS will then be able to use PayPal to process customers’ payments. Online Store From the homepage, ILS will have a link to the online store. As ILS is using the website and online store to draw attention to the services they offer, it is best to keep this process as simple as possible. In order to achieve this, ILS can use integrate features within PayPal for customers to add items to a virtual cart which is supported through PayPal. Once a customer is ready to pay for their items, they can check out by logging into their PayPal account. By logging into their account, the customer will have an option to pay using a balance in their PayPal account, a debit or credit card on file, or even submit a payment from their bank account. If the customer does not have a PayPal account, PayPal also supports customers to check out as a guest with a debit or credit card. This will allow PayPal to process the payment without requiring the customer to create a PayPal account. I have selected for ILS to use PayPal to process...
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...eBusiness - Task 1 Overview Task 1: Develop an online business expansion proposal. 1. Viability of product or service a. What is the business’s case for making the changes to the website? b. Why does it make sense to go online? c. Discuss advantages and challenges of going online. 2. Current Online Competitor Assessment a. What’s going on in the marketplace? i. Trends ii. Concepts b. Analyze top THREE competitor’s websites. (Who does a little or close to what your business does?) i. Talk about same objective for each competitor. Examples are: 1. Social Media 2. Ecommerce (Ability to pay online) 3. CRM 4. International Consideration 3. Online Marketing Suggestions & Strategies a. Talk about your market. i. Discuss your customer base and demographics. ii. Why are you going after those? b. Identify competitive advantages, target audience and online branding for client. (Use the Marketing resources in the COS.) i. How can you set yourself apart from the competitors? ii. How can you improve the customer experience? c. Explain three to five online strategies you can use to let your customers and non-customers know about the changes to your website. i. Define each strategy. 1. Discuss how each strategy benefits the Company. 2. Discuss how each Strategy benefits the Customer. *Note that each strategy should be...
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...Exam 1 Outline Porters Five Forces Model: Evaluating industry attractiveness 1. Bargaining power of customers (Power of buyers to decrease price) 2. Bargaining power of suppliers (Power of suppliers to increase price) 3. Rivalry of competitors 4. Threat of new entrants 5. Threat of new substitutes (Power of customers to purchase alternatives) Apple Case and Class Discussion Which of Porter’s Five Forces did Apple address through its introduction of the iPhone? * Strong Supplier Power; Customers have low buyer power * Apple would’ve gone bankrupt if not for iPhone. * Their strategic model consists of Narrow Market & High Cost Competitive Advantages Competitive Intelligence: Process of gathering information about the competitive environment to improve the company’s ability to succeed Competitive Intelligence Tools: Porter’s Five Forces Model – Refer Above Porter’s 3 Generic Strategies (Marketing and Sales Strategy, IT Strategy, Supply Chain Strategy) Porter’s Value Chain Analysis – (SUPPORT ACTIVITIES: Firm Infrastructure, Human Resource MGT, R&D, Procurement). (PRIMARY: Raw Materials, Making product, Delivering Product, Market & Sell, Service After Sale). -----------ALL MAKE UP VALUE ADDED------------- Porter’s Generic Strategies Organizations follow one of these strategies when entering a new market: Broad Market and Low Cost Broad Market and High Cost Narrow Market and Low Cost Narrow Market and High Cost ...
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...Information and Communication Technologies in Tourism Agenda 1. 1.1 ICT and tourism – introduction Tourism as information business 1.2 2. 2.1 2.2 2.3 2.4 2.5 eTourism – ICT usage in tourism ICT usage in tourism – overview and case studies Tourism stakeholders and interfaces Tourism suppliers and eTourism Intermediaries and eTourism Destination organisations and eTourism Tourism management and eTourism 3. 3.0 3.1 3.2 3.3 3.4 3.5 3.6 3.7 Trends and future applications Social Media & Web 2.0 Website optimisation Interoperability and semantic web Software agents Recommender systems Dynamic packaging Mobile services & ambient intelligence Online auctions in tourism 2 ICT in Tourism © copyright IFITT 1.2 eTourism – ICT usage in tourism Definition and history of eTourism Facts & trends Reasons, advantages and implications of ICT usage ECCA – eTourism Competence Center Austria 3 ICT in Tourism © copyright IFITT 1.2 eTourism – ICT usage in tourism Definition and history of eTourism Facts & trends Reasons, advantages and implications of ICT usage ECCA – eTourism Competence Center Austria 4 ICT in Tourism © copyright IFITT Introduction - ICT ICT - Information and Communication Technologies Umbrella term for technological developments for the Production, analysis, storage, search, distribution and use of information ICT includes a combination of hardware software telecommunications netware groupware humanware ICT enables effective data processing & communication...
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...Introduction to Hospitality – Tourism is not just about the facilities and attractions provided for visitors. It is about people and especially about the relationship between the customer and the individual providing service. Everybody employed in tourism needs to have the knowledge, skills and attitudes to provide the standard of product and service that customers expect. Knowing about the tourism industry, its component parts and especially where you fit in is an important starting point to a successful career in tourism. Tourism may be described as the activities of tourists and those who cater for them. It is a highly diversified business with many component parts ranging from airlines to hotels. Hospitality is the act of kindness in welcoming and looking after the basic needs of guests or strangers, mainly in relation to food, drink and accommodation. A contemporary explanation of Hospitality refers to the relationship process between a guest and a host. When we talk about the “Hospitality Industry”, we are referring to the companies or organisations which provide food and/or drink and/or accommodation to people who are away from home. However, this definition of the “Hospitality Industry” only satisfies most situations. Online Hospitality – Information systems form a fascinating and rapidly expanding field of study. Hospitality traditionally lags other sectors in adopting information technology but this has changed in recent years and research into its application...
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...DAC1- Practice Assessment from Connect- 1. Which of the following is not included as one of Friedman's 10 forces that flattened the world? -Systems thinking. 2. According to Porter, companies that wish to dominate broad markets should operate using a ________ strategy. -cost leadership with a low cost 3. Which of the following offers an example where Porter's five forces are mostly weak and competition is low? -An international hotel chain purchasing milk. 4. Which of the following represents the different information granularities? -Detail, summary, aggregate 5. Which of the following is not a valid way that a CRM system can collect information? - Customer's personal computer. 6. What is a hybrid entity that has the legal protections of a corporation and the ability to be taxed (one time) as a partnership? -Limited liability corporation 7. ___________ software provides additional functionality to an operating system. -Utility 8. What part of the CPU performs all arithmetic operations and all logic operations? - Control unit RAM Speed None of the above (Answer) 9. What is equipment used to capture information and commands? -Input device 10. Which type of software supports the application software and manages how the hardware devices work together? -Operating system software 11. Why do relational databases use primary keys and foreign keys? -To create logical relationships. 12. What type of website is best to build for a general...
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...EBUSINESS HERVE JEAN CHARLES 1B EBUSINESS Final Assignment Jean-Charles HERVE 1B Subject : Global advancement on E-Business in the past 5 years and emerging concept for the future. Introduction : The ebusiness structure and development for the past few years With nearly 90 000 e-business website in France, approximatively 300 000 in United Kingdom, a ratio of 2 websites created within each hour, the volume of european purchases has been constantly growing for the last few years. E-business also has been constantly evolving, and is still developing itself. Thanks to the technology of course, but thanks also to marketing pioneers who saw a great opportunity to gain more profits. We can generalize those statements to the whole retail market, which is experiencing a new revolution, the first one since 1960 with the birth of the retail distribution. But this evolution is somehow unpredictable because we don’t know how the technlogies can grow in the future and most important how the world is going to the next years… A- The past few years… More power for the customer 1 EBUSINESS HERVE JEAN CHARLES 1B With the emergency of social network such as Facebook, the amount of contents released by people on the web has been increasing a lot. Everywhere on the web you can see consumers talking about their purchase experience about one product, the service quality, they debates about the prices, give their opinion...
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...eBusiness Assignment 1 eBusiness Development and Strategies Name | Maksis Rudovs | Class | BM | Exam No | 6506276P | Teacher | Marie Boner | Contents Methodology 3 Introduction 4 Current Developments in eBusiness 6 eBusiness Strategies 11 Conclusion 14 Recommendations 14 Refrences 14 Bibliography 14 Methodology Brief * Research the development of eBusiness to include emerging eBusiness technologies and applications. * Appraise the main eBusiness strategies and technologies in current use to include business to consumer, business to business and business to government markets. * Utilise a range of current eBusiness terms within the context of providing eBusiness solutions. Objectives * To define the terms eBusiness and eCommerce. * To talk about eBusiness types 1. Bricks and Clicks 2. Pureplay 3. Brick and Mortar * To discuss different eCommerce modules: 1. Business to Consumer 2. Business to Business 3. Business to Government * To investigate current developments of eBusiness including: 1. Web1,2,3 2. Mobile Technology 3. Social Media 4. Big Data, Data Mining, Data Warehousing, Data Analytics Research Design Scope and Limitations Action Plan Introduction This assignment is a report to gather information about eBusiness, eCommerce, current developments in the area and different types of Strategies in use. It is very popular nowadays to use the...
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...project. The members of the project’s research team are Louise Côté, associate professor, HEC Montreal, Vincent Sabourin, associate professor, Université du Québec à Montréal, and Michel Vézina, full professor, HEC Montreal. The researchers are also CEFRIO research associates. For information regarding the project, please contact Josée Beaudoin, CEFRIO’s Montreal office manager and the project manager. June 2003 Quebec City office 900 René-Lévesque Blvd East, Suite 717 Quebec (Quebec) G1R 2B5 Canada Telephone : (418) 523-3746 Fax : (418) 523-2329 Web site: www.cefrio.qc.ca Montreal office 550 Sherbrooke St. West, West Tower Suite 350, Montreal (Quebec) H3A 1B9 Canada Telephone : (514) 840-1245 Fax : (514) 840-1275 2 Table of contents Table of contents ........................................................................................................................................ 3...
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...However, my grandfather possessed exceptional expertise in operating the eatery, the eatery’s nontechnological business operations remain today in the same manner as they did in 1952. Consequently, the eatery had incurred a progressive decline of five years of clientele. The eatery possesses no computers: the eatery’s orders take place by hand, or maintain a Web site: thus, consequently, the marketing occurred via the eatery’s clientele. The eatery’s promotion coupons occurred via pamphlets and newspaper clip outs, the eatery’s payroll, and inventory tracking took place on an annotation notepad. Thus, consequently, a reengineering modernization project analysis and stratagem of The Broadway Café that will enable the eatery merge into the eBusiness Twenty-First Century ensues, in an attempt to ensure my grandfather’s bequest to me arises as a windfall. PART 1: PORTER’S FIVE-FORCES: ANALYSIS In order to enable the assemblage of an avenue...
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...IT INTEGRATION SYSTEM: ERP, e-‐Business & e-‐Commerce 1 IT INTEGRATION SYSTEM: ERP, e-‐Business & e-‐Commerce 1] Executive Summary ………………………………………………………… 3 1.1] Introduction & Problem Background ……………………..……... 3 2] eBusiness Solution ………………..………………………………………… 3-4 2.1] Enterprise Resource Planning …………………………………… 4-5 2.2] eCommerce ………………………………………………………... 5 3] Benefit of New System Integrations …..…………………………………… 5-6 4] Risks and Challenges of New System Integrations …..………………….. 6-7 5] Recommendation ……………………………………….………………..…. 7-10 5.1] Facing supplier and business partner (e-business)……………. 8-9 5.2] Internal Operation (ERP System) ……………………………….. 9 5.3] B2C and Customer-Facing Applications (e-commerce) ………. 9-10 6] Conclusion ……………………..…………………………………………….. 11 7] Part B …….…………………………………………………………………… 11 8] References ………………………………………………………………… 12-13 2 IT INTEGRATION SYSTEM: ERP, e-‐Business & e-‐Commerce 1.1 Introduction & Problem Background The innovation in ICT have been radically altering the way enterprises are organized and their relationship with the market, and by creating a new growth model that has been integrate to a global movement of market liberalization and expansion of tradable services (Tigre & Rovere, 2003). Electronic business or commonly known as e-business has becoming a...
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...WGU JKT2 (Management and Strategy Capstone WrittenProject) Complete Course Task 1 – 3 – Latest Work Click The Link Below , Instant Download http://www.hwprofile.com/?p=12 For Any Information E- Mail Us At WhisperHills@Gmail.Com $70.00 – Purchase TASK 1 Task: 1. Submit the peer evaluation report for the evaluations you received from your team members. 1. Evaluate your personal and team performance in the simulation based on the peer evaluation report by doing the following: 2. Discuss howone of your strengths can be utilized in the workplace. 3. Discuss how you can improve uponone of your weaknesses in the workplace. 4. Discuss your role on the team. 5. Discuss the strengths of your team as a whole. 6. Discuss the weaknesses of your team as a whole. 7. Explain how you interacted with your team. 8. Explain how you overcame challenges you faced as a team. 9. Discuss what teamwork advice you would give to others who were beginning to work on the simulation. 10. Discuss the relevance of teamwork in the simulation to the context of your professional Task 2 1. Describe the impact the company strategy had on your functional area in the simulation. 2. Reflect on the decisions that were made in the simulation by doing the following: Note: Your reflection may include graphs and other data. 1. Discuss decisions that you would change. 1. Discuss decisions that had a positive impact. 3. Present...
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...Lovely Professional University, Punjab Course Code MGT519 Course Category Course Title OPERATIONS MANAGEMENT Courses with numerical and conceptual focus Course Planner 16031::Gurpreet Kaur Lectures 3.0 Tutorials Practicals Credits 1.0 0.0 4.0 TextBooks Sr No T-1 Title Operations Management Reference Books Sr No R-1 R-2 Other Reading Sr No OR-1 OR-2 OR-3 OR-4 OR-5 OR-6 OR-7 OR-8 OR-9 OR-10 OR-11 OR-12 Journals articles as Compulsary reading (specific articles, complete reference) The four things that a service Business must get right HBR Article , Bang & Olufsen Design Driven Innovation : HBR , Smart Product Design : HBR , Mishina, Kazuhiro. Toyota Motor Manufacturing, U.S.A., Inc. HBS Case No. 9-693-019. Harvard Business School Publishing, Boston, 1995. , Hammond, Janice H. Barilla SpA (A). HBS Case No. 9-694-046. Harvard Business School Publishing, Boston, 1994. , Latour, Almar. Nokia Handles Supply Shock with Aplomb as Ericsson of Sweden Gets Burned. The Wall Street Journal. Dow Jones & Company, Inc., 2001. , National Cranberry Cooperative HBS #688122. From Case Map , John Crane UK Ltd Case : The CAD CAM Link . HBS #691021,24p , To Move or not to Move .Case of Cathay Pacific Airways . University of Hong Kong HBS #HKU003,22p , Note on Quality: The Views of Deming, Juran, and Crosby HBS .687011 , Process Control at Polaroid , HBS, #693047 , LL Bean Item Forecasting and Inventory Management HBS, #893003, 5p , Johson Control Automotive Systems , HBS,#69308623p , Title Operations...
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... Final Project The Broadway Cafe' Part I and II CIS 500 Strayer University Elizabeth Bethel Final Project 2 The Broadway cafe is a family inherited coffee shop located in downtown Atlanta, Georgia. The cafe' has been in business for 58 years. The business offers specialized coffees, teas, a full service bakery, homemade sandwiches, soups, and salads. It was once a hotspot but for the past five years business has been declining. Although my grandfather was very adroit at managing the business, Starbucks will be coming to the area. Grandfather had a terrific memory and stored everything such as customers names, family recipes, and soups in his brain. His record keeping system was tracked with a note pad along with employee payroll, and marketing coupons. Advertising was by word-of-mouth and there are no computers. The cafe' operates...
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...four different cities in the United States; each division handles different types of tasks. The company is currently attempting to discover a way where Information Technology can serve as a better support the overall missions, goals and objectives of the organization. Data is not currently integrated across the various divisions, which causes a replication of effort; sub optimized effort and additional expense to the organization. (Sumner, 2005) Bandon Group, Inc. has a fairly small Information Technology department and with the range of various technical solutions that have been applied across each of the divisions, it has become very difficult to provide network & technical support, technical training and data migrations. In order to stay competitive in the industry in which the Bandon group is in, management has discovered that they need to make a few adjustments to their business strategy, and implement technical solutions. Several of their competitors have implemented Enterprise Resource Planning (ERP) with integrated Customer Relationship Management (CRM) solutions, leaving them far behind in the potential of acquiring more profit and maximizing the efficiency of their business. Furthermore, taking a close look at the technology aspect of this, the Bandon group is falling behind in keeping up in their industry, because their competitors have started to incorporate eBusiness solutions, allowing them to do web based supply ordering, service call entry and meter...
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