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TATA NANO CASE STUDY

MIDDLESEX UNIVERSITY

Module: - International and cross cultural marketing
Module leader: - Dr Michael Kourtoubelides

Student name: - KANUPRIYA BANSAL
Student number: - M00430431

EXECUTIVE SUMMARY

Tata motors ltd. is a renowned automobile company of India and is a part of Tata group. It is a pioneer of commercial vehicles, utility vehicles, passenger vehicles and it is world’s fourth largest manufacturer of trucks and buses. Ratan Tata, the CEO of Tata group had a vision to design a car for a low income group family and he came with the design of Tata Nano in 2008, tagged as “ People’s car” which was created for all the sections of economy. The automakers were shocked that how could Tata motors achieve the price target of 1 lakh ($2500). Tata Nano’s car design won the Edison award in 2009 and best compact car award. Tata Nano was launched in March 2009. The spokesperson of Tata, Mr. Kant agreed that initially the marketing strategy as well as positioning and targeting strategies were inappropriate as it did not reach the targeted customers as a result sales dipped. Many policies were incorporated and the marketing strategy was altered. Tata group’s retail outlets, big bazaar and croma made open distribution. It tied up with banks to provide easy finance to targeted customers. “Happiness guaranteed” was an initiative by Tata motors to boost Nano sales by improving after sale service.
Tata motors has international expansion plans and it has spread its roots to Sri Lanka and Nepal and is targeting other emerging economies as they are similar in cultural and economic factors and are suitable for the launch of ultra low cost car i.e. Tata Nano.

TABLE OF CONTENTS

1 ENTRY TO GLOBAL ULTRA LOW COST MARKET 4-5

1.1 A DREAM COME TRUE 1.2

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