...PROJECT REPORT ON HR PRACTICES IN TATA CONSULTANCY SERVICES Guided by: Submitted by Titiksha Patidar(HRF058) Acknowledgement This is to acknowledge the quality help that was provided by the Institute-ITM and the related faculty in successfully completing the HRSS project on “HR practices in TCS”. We highly obliged and thankful to the faculty,Prof Dr. Snigdharani Mishra for all her patient guidance and help in successfully completing the project. Our special thank to Mr. Mohhamad Javed (Manager HR, TCS) and Mr. Divya Prakash Purohit ( Software Engg.,TCS). TABLE OF CONTENT 1. Introduction..........................................................................................3 1.1. History of Company...................................................................3 1.2. About the Company...................................................................3 1. HR Group in TCS................................................................................4 2. Manpower Planning.............................................................................5 3. Recruitment Process............................................................................5 4. Training &...
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...superintendence and direction of the Bank's affairs Reserve Bank of India regional office, Delhi entrance with the Yakshini sculpture depicting "Prosperity through agriculture".[25] The central bank till now was governed by 21 governors . The 22nd, Current Governor of Reserve Bank of India is D. Subbarao The regional offices of GPO (in white) and RBI (in sandstone) at Dalhousie Square, Kolkata. delhi bangalore Functions [edit] Monetary authority The Reserve Bank of India is the main monetary authority of the country and beside that the central bank acts as the bank of the national and state governments. It formulates, implements and monitors the monetary policy as well as it has to ensure an adequate flow of credit to productive sectors. Objectives are...
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...Comparative study of HR Policies and Practices of Indian IT Sector: An Analysis of TCS, WIPRO, Cyberthink & Pitney Bowes - Sunita Shukla, Dr. Akshat Dubey and Dr. Savita Singh Abstract: This article provides an comparative analysis of HR practices followed by high growth IT Industry. Four major IT companies wiz. Tata Consultancy Services (TCS), WIPRO Infotech, Cyberthink infotech Pvt. Ltd., Pitney Bowes Map info were selected for the purpose of the study. HR policies and practices of these four IT companies were compared on the different HR functions i.e. recruitment and selection, selection process, training and development, performance appraisal, employee benefits and compensation management system, to analyze whether these companies resemble or differ with each other when it comes to the application of these terms into practice. Key Words: Information Technology, HR policies and practices, recruitment and selection, selection process, training and development, performance appraisal, employee benefits and compensation management system Introduction: The Indian information technology (IT) industry has played a key role in putting India on the global map and is now envisioned to become a US$ 225 billion industry by 2020. Over the past decade, the Indian IT-BPO sector has become the country’s premier growth engine, crossing significant milestones in terms of revenue growth, employment generation and value creation, in addition to becoming the global brand ambassador...
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...<12093> ROSHAN SHETTY <12098> SANJEEV S<12103> SHWETA PATHAK<12108> SUPROTIM GANGULY<12113> VINAY PRAKASH<12118> INFORMATION TECHNOLOGY SECTOR Project Work on Human Resource Management ------------------------------------------------- Accenture ------------------------------------------------- TCS ------------------------------------------------- Tech Mahindra ------------------------------------------------- SUBMITTED TO : Dr.MOUSUMI SEN GUPTA DATE : 10/08/2012 GROUP : 3 [SECTION B] Contents Overview of the Information Technology Sector 4 Major players according to revenue (global) US$(Billion):- 4 Top 5 Indian IT companies 5 HR POLICIES 6 ORGANIZATIONAL HIERARCHY:- 6 Recruitment and Selection:- 6 Training and Development:- 7 GRIEVANCE REDRESSAL:- 8 Compensation Management:- 9 APPRAISAL PROCESS:- 10 REWARDS & RECOGNITIONS/MOTIVATION:- 12 CSR activities (Corporate social responsibility) 13 Education and Learning:- 14 Best HR Practices 15 Similarities in terms of HR policies and Strategies 16 Differences in terms of HR Policies and Strategies 16 Conclusion 17 References and Acknowledgement 18 Overview of the Information Technology Sector Information technology (IT) is defined as the design, development, implementation and management of computer-based information systems, particularly software applications and computer hardware. It has grown to cover most...
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...Krishnan, Rishikesha T. “Linking Corporate Strategy and HR Strategy: Implications for HR Professionals,” In R. Padaki, N.M. Agrawal, C. Balaji and G. Mahapatra (eds.) Emerging Asia: An HR Agenda, New Delhi: Tata McGraw-Hill, 2005, pp. 215-223. Linking Corporate Strategy and HR Strategy Rishikesha T. Krishnan Associate Professor of Corporate Strategy Indian Institute of Management Bangalore Recognition of the link between corporate and business strategies and strategies related to the people function is not new. McKinsey’s 7-S framework that emphasised the need for the alignment of seven organisational variables (superordinate goals, strategy, structure, systems, staff, skills, and style) for organisational effectiveness is about twenty years old. But, during this time, the importance of people to organisational success has, if anything, only multiplied as businesses have become more knowledge- and technology-driven. As a result, even strategy gurus, who typically talk about esoteric topics like transnational corporations and integrated networks, today emphasise the importance of the “individualised corporation”. 1 In this paper, we attempt to integrate multiple perspectives on the links between corporate strategy and human resources strategy with the objective of giving HR professionals working within an organisational context some pointers on how they can contribute to better integration of corporate and business strategy with HR strategy. Corporate and Business Strategy Corporate...
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...Krishnan, Rishikesha T. “Linking Corporate Strategy and HR Strategy: Implications for HR Professionals,” In R. Padaki, N.M. Agrawal, C. Balaji and G. Mahapatra (eds.) Emerging Asia: An HR Agenda, New Delhi: Tata McGraw-Hill, 2005, pp. 215-223. Linking Corporate Strategy and HR Strategy Rishikesha T. Krishnan Associate Professor of Corporate Strategy Indian Institute of Management Bangalore Recognition of the link between corporate and business strategies and strategies related to the people function is not new. McKinsey’s 7-S framework that emphasised the need for the alignment of seven organisational variables (superordinate goals, strategy, structure, systems, staff, skills, and style) for organisational effectiveness is about twenty years old. But, during this time, the importance of people to organisational success has, if anything, only multiplied as businesses have become more knowledge- and technology-driven. As a result, even strategy gurus, who typically talk about esoteric topics like transnational corporations and integrated networks, today emphasise the importance of the “individualised corporation”. 1 In this paper, we attempt to integrate multiple perspectives on the links between corporate strategy and human resources strategy with the objective of giving HR professionals working within an organisational context some pointers on how they can contribute to better integration of corporate and business strategy with HR strategy. Corporate and Business Strategy Corporate...
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...Introduction The human resources of an organization consist of all people who perform its activities. Human resource management (HRM) is concerned with the personnel policies and managerial practices and systems that influence the workforce. In broader terms, all decisions that affect the workforce of the organization concern the HRM function. The activities involved in HRM function are pervasive throughout the organization. Line managers, typically spend more than 50 percent of their time for human resource activities such hiring, evaluating, disciplining, and scheduling employees. Human resource management specialists in the HRM department help organizations with all activities related to staffing and maintaining an effective workforce. Major HRM responsibilities include work design and job analysis, training and development, recruiting, compensation, team-building, performance management and appraisal, worker health and safety issues, as well as identifying or developing valid methods for selecting staff. HRM department provides the tools, data and processes that are used by line managers in their human resource management component of their job. What is the focus of HRM department? “The HRM focus should always be maintaining and, ideally, expanding the customer base while maintaining, and ideally, maximizing profit. HRM has a whole lot to do with this focus regardless of the size of the business, or the products or services you are trying to sell.” (Dr....
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...Mumbai: With the rise in attrition levels taking a toll on IT companies, the country’s largest IT services firm, Tata Consultancy Services (TCS), is all set to bring about a change in its human resource management. The firm has put forth a ‘resources management group’ (RMG) that will work towards various retention initiatives. TCS on Thursday reported a 13% attrition rate in spite of an average 10-13% wage hike that it gave this quarter. Though a second round of wage hike is not a possibility, vice-president & head for global human resources, Ajoy Mukherjee, feels the strengthening of people management and training will improve retention levels. For instance, the firm will bring about a rotation of employees for on-site locations. “With the decrease in on-site opportunities, we intend to rotate employees so that more people get a chance to be at the clients’ locations,” Mukherjee said. “There has to be a stress on aspirations and we have to ensure that business and HR work together to do that.” The industry, at the moment, is witnessing the experienced band of about 3 – 6 years contributing to the majority of the attrition rate. The RMG will also identify individuals that are keen on having newer challenging jobs. “The experienced employees have different aspirations and wage is not necessarily a reason for an employee to quit. For the IT industry, it is increasingly becoming an aspect of having a challenging job. And so, we would want to retain such employees by moving them...
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...rP os t 9-406-010 REV: OCTOBER 16, 2006 THOMAS J. DELONG Infosys (A): Strategic Human Resource Management op yo How do you feel when you look around and realize that 80% of your colleagues have been in the company for less than 24 months? — an Infoscion On November 13, 2003, the HR leadership team led by Hema Ravichandar, head of human resources for Infosys Group, left the conference room with a mixture of excitement and apprehension; a feeling that, they decided dryly, was familiar after a strategy meeting with the chairman and chief mentor of the Infosys Group, Narayana Murthy, and the CEO, Nandan Nilekani. tC The cofounders had set a new and aggressive milestone for the HR group, the latest in a long line of challenging goals that had been set for them. By 2007, the cofounders wanted HR to ensure that Infosys was on the Top Ten lists of both Best Performing companies and Best Employers. It sounded innocuous enough to an outsider, but this HR team knew better. To the best of its knowledge, no large organization had ever been able to achieve this distinction because of the tension inherent between the need to control costs for financial performance and the spending required for employee satisfaction. As the team walked back from the meeting, they were reminded of the painful and humbling experience in 2003 that had made Infosys sharply aware of the difficulties ahead as it transitioned from a small to a large company. No The decade...
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...every class in an interesting way. We are grateful to be provided with his support and for his valuable guidance. Contents History: 4 MILESTONES ACHIEVED BY TCS 4 SWOT Analysis 7 Products & Services: 8 TYPES OF BUSINESSES AT TCS: 12 Innovation Readiness Survey: 13 Idea Generation & Experimentation: 15 Move towards Innovation at TCS: 15 Business model innovations: 17 Types of innovation in the company 22 CONCLUSION: 26 History: TCS is the largest courier company operating in different parts of the country as well as outside country. It came into being in 1983 as a domestic courier company with only 12 stations. The journey of TCS has been recorded in Harvard Business School in a form of a case study. The company was formed by Mr, Khalid Awan along with his brother and developed an entire industry. It has withstood the trials and tribulations of cohabiting with the State sector and took every single step to find one of the best negotiating solution win-win solutions in the lights of the service of Pakistan prosperity. In 32 years, TCS has made themselves a brand that evolves in almost all parts of the country. From launching a redesigned and standardized courier service in 2001 to launching agents network - a business partner program in 2011, to entering the ecommerce industry, TCS has shown willingness to change. They provide various express and logistics...
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...which was acquired by Tata Sons earlier this year, with Tata Consultancy Services (TCS) is currently continuing on four to five different planes. This was stated by Mr Atul Takle, Vice-President — Corporate Communications, TCS, at an informal press meet here. According to him, the most important integration is being effected with regard to human resources. TCS is trying to incorporate its HR policies in the CMC format. The second step is being taken with regard to joint bidding for projects. Mr Takle said that sometimes both organisations were coming together and bidding jointly for a project. At other times, they were bidding separately. ``It varies from case to case. If we find that that by jointly bidding our purpose will be served, we do so. Otherwise, we bid separately. There is a constant exchange of views and flow of information among the two organisations,'' he said. A ``cultural'' integration was also on. According to Mr Takle, TCS was trying to inject its corporate and functioning culture into CMC. ``There is a wrong perception that CMC, being earlier a government organisation, lacks a modern corporate culture. This is not wholly true because CMC is made of IT professionals and they are totally aware of current corporate cultures,'' he said. TCS was also trying to initiate quality standards within CMC. ``We are also helping CMC in project delivery skills,'' he said. TCS was trying to sell CMC's business potential in the overseas market. ``CMC is a strong...
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...Name of the Student | ANIRUDH CHAUHAN | Program | MBA-HR | Class Roll Number | B-14 | Enrollment Number | A0102314024 | Name of Faculty guide | MS. AMANPREET KANG | Case study title | WIPRO: Strengthening employee engagement and implementing effective Rewards and recognition system. | Student Declaration I declare (a) That the work presented for assessment is my own, that it has not previously been presented for another assessment and that my debts (for words, data, arguments and ideas) have been appropriately acknowledged (b) That the work conforms to the guidelines for presentation and style set out in the relevant documentation. ( c ) The Plagiarism as taken by Turnitin is ________ %. Date : Anirudh Chauhan MS. AMANPREET KANG Assistant Professor Department of marketing/IB WIPRO: Strengthening employee engagement and implementing effective Rewards and recognition system. Anirudh, Ms Amanpreet Kang ABSTRACT Employee engagement, rewards and recognition are integral part of human resources of any organization as they show the level of involvement and commitment of the employees towards their organizations. These not only motivates the employee in performing better but also enables HR in recognizing and rewarding the ones performing better than the other as per the set standards . It increases overall efficiency and also identifies the training needs if any. Attrition rate in BPO industry is very high and this is why...
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...ASIAN JOURNAL OF MANAGEMENT RESEARCH Online Open Access publishing platform for Management Research © Copyright 2010 All rights reserved Integrate d Publis hing associat ion Research Article ISSN 2229 – 3795 Employer branding: A new strategic dimension of Indian corporations Suman Kumar Dawn, Suparna Biswas Asst. Professor, West Bengal Universit y of Technology, Ko lkota skd_hooghly@yahoo.co.in ABSTRACT Emplo yer branding is defined as a targeted longterm strategy to manage awareness and perceptions o f emplo yees, potential emplo yees and related stakeho lders wit h regards to a particular firm (Sullivian, 2004). This includes direct and indirect experiences of dealing wit h the firm. Like actual product branding, organizat ions have started to invest emplo yer branding as emplo yees are the internal customers of the firm. The emplo yer brand builds an image confirming the organizat ion as a good place to work. Today, an effect ive emplo yer brand is essent ial for compet it ive advantage. Wit h the liberalizat ion of the Indian econo my in 1991 and subsequent economic reforms, Indian co mpanies are becoming internat ionally strategic to utilize the emplo yer brand to attract and retain talent which leads to expand and growth of the business. This paper gives some concept on emplo yer branding and also to examine how India...
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...AHRAM CANADIAN UNIVERSITY (ACU) FINAL EXAM SCHOOL OF BUSINESS ADMINSTRATION MANAGERIAL ECON. FEBRUARY 9TH , 2007 TIME: 2 HOURS ___________________________________________________________________ Part (I): Answer 2 of the Following Questions: - (15 Points) 1- Which of the following forecasting methods are appropriate for predicting business cycles? a- Trend projections.. b- Leading economic indicators. c- Lagging economic indicators. Explain. 2- Cite and discuss possible reasons a firm may actually find it self operating in the stage (II) diminishing returns of the short-run production function. 3- Write Short Notes On the Following: a. Law of diminishing return vs. law of return to scale. b. Elasticity of demand. c. Quantitative forecasting techniques vs. qualitative forecasting techniques. d. Short-run production function vs. long-run production function. e. Cobb-Douglas Production Function. 4- Define the law of diminishing returns. Why is this law considered a short-run phenomenon? 5- Discuss the benefits and drawbacks of the following methods of forecasting: a- Jury of executive opinion b- The Delphi method c- Opinion polls Each of these methods has its uses. What are they? 6- A staff at the water cooler:” My regression model of demand is better than the one the consultant prepared...
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...infosys Limited, formerly Infosys Technologies Limited, (BSE: 500209, NSE: INFY, NASDAQ: INFY) is a global technology services company headquartered in Bangalore (Bengaluru), India. Infosys is the second largest IT company in India with 133,560 employees (including subsidiaries) as of March 2011.[1] Infosys is ranked 28th globally in the list of IT services providing firms.[2] It has offices in 33 countries and development centers in India, China, Australia, UK, Canada, Brazil and Japan.[3]The company offers software products for the banking industry and business process management services also provides end-to-end business solutions. Infosys Technologies has emerged as the best company to work for in India, according to the BT-Indicus-PeopleStrong 9th Annual Survey of India's Best Employers. Even as the Indian IT major shone, many other biggies missed getting into the list of the 10 best companies to work for in India. These include L&T (11th), Hindustan Unilever (12th), ONGC (13th), Tata Motors (14th), ITC (15th), ICICI Bank (19th), and Tata Steel (20th). About 9,000 employees from across 1,000 organisations across 800 cities participated in the survey. They were asked to rate companies on six key parameters, namely, career and personal growth, prestige/company reputation, training/coaching/mentoring, financial compensation and benefits, job content, and merit-based performance evaluation. While creative people in advertising and media gave little importance to the...
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