Learning Team Reflection Week Three
Mark Elliott, Quincy Jones, Michael Strickland, Tamara Thomas
LDR/531
January 13, 2013
Ronald Baker

Team Week 3 Reflection
The objectives of week three were to compare the barriers to effective communication and select one that the team agrees upon and provide real life example of the particular barrier. During the past week, we have learned that there are several barriers to communication and the barrier we believe that most of us have experienced first-hand is the barrier of communication apprehension. In this week’s readings it was identified that, communication apprehension affects 5 to 20 percent of the population, thus creating undue tension and anxiety in oral communication (Robbins & Judge, 2013). As a team we each will provide examples that we have experienced in the following paragraphs that relate to communication apprehension. Additionally, we will cover how we can overcome these effects and assist others with improving their oral communication.
Mark’s Example

Quincy’s Example

Michael’s Example
The example occurred when and group of four agents were combined with four managers to develop a plan of action for the lack of sales during a specific quarter. The managers would start the communication but wanted the input of these four agents as they developed the plan of action. One of the agents Troy was hesitant in speaking up and was not contributing to the team activity, and also was starting to fig it in his seat. He showed all the signs of communication apprehension during the communication period with the agents and managers. “According to James McCroskey, communication apprehension is the broad term that refers to an individual’s “fear or anxiety associated with either real or anticipated communication with another person or persons.”McCroskey, J. C. (2001). Once the team realized this