...In The Name of ALLAH, the Most Merciful, the Most Beneficial. MANAGEMENT Presented To: Sir Salman Saif Presented By: Iqra Umer Eram Chaman Iqra Khan Jamal Akram Usman Saddique Department Of Banking & Finance GC University of Faisalabad 1 To Almighty Allah The Most merciful The Most beneficent Who enabled us the ability To Understand And comprehend things Around us. 2 We would like to thank our professor “SIR SULMAN SAIF” who was always there to help and guide us when we needed help. His perceptive criticism kept us working to make this project more full proof. We are thankful to him for his encouraging and valuable support. Working under him was an extremely knowledgeable and enriching experience for us. We are very thankful to him for all the value addition and enhancement done to us. No words can adequately express my overriding debt of gratitude to my parents whose support helps me in all the way. Above all I shall thank my friends who constantly encouraged and blessed me so as to enable me to do this work successfully. 3 Telenor’s Management Project First of all we would like to thank that great entity that helped us to get through this report safely, the one who was always there when no one was! SHUKER- ALL- HUMDULILLAH! Would that we have words to pay tribute to our loving parents and teachers whose invaluable prays salutary admire and embodying attitude kept our spirit alive to strive for knowledge and integrity which enable...
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...Components of SWOT Analysis | 5 | 2 | Components to be considered in PESTLE Analysis | 8 | 3 | Macro Environmental Forces Impacting any Organization | 10 | 4 | Modes of Entry for International Businesses | 11 | 5 | Hofstede’s Cultural Dimensions- Comparison between Thailand and Norway | 17 | Introduction The globalization of the world economy has prompted organizations to expand their business market ventures. One of the strategies through which an organization can expand their business in the international context is by operation as a multinational company (MNC). The characteristic of a MNC is that it operates in multiple countries. The transformation towards adaptation of the MNC strategy has been due to the advantages the organization can benefit from compared to the other strategies. With the advent of improved communication and the advancement of technology, organizations such as Telenor have been able to expand their operations in multiple countries. (Hollinshead, 2010) Telenor is one of the world’s largest mobile and telecommunication providers, which spand across 11 different markets, comprising of over 148 million subscribers. With a strong foothold in Central & Eastern Europe and the Asian markets, Telenor has established themselves as a top 500 global corporation by...
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...1996, Telenor has enabled about 200 people with physical disabilities, hearing or visual impairment, and mental health related challenges to enter the job market through a two-year empowerment programme. Training and work experience The programme consists of an initial period of three months of computer training and coaching courses to enable the participants to feel more confident and goal-oriented. After this follows 21 months of work training for Telenor. The participants work in a variety of departments such as administration, accounting, helpdesk, support, management, surveillance and customer service. Who can apply? The Open Mind Programme welcomes applications from people who have some form of physical disability, hearing or vision impairment or mental health related challenges. Qualifications may range from high school/A Level diplomas to degrees in higher education. The most important requirement is motivation and the desire to work. Potential candidates can apply through their local Open Mind office. Candidates outside the countries where the programme is offered are not allegeable to apply. Admissions to the programme take place 3 times per year, in January, April and September. What are the benefits? All parties benefit from the programme: • The participants gain work experience and a chance to prove themselves • Telenor acquires motivated and qualified employees • Society benefits from having a larger tax-paying population Telenor Open...
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...Introduction | | | | | Telenor Pakistan is 100% owned by Telenor ASA and adds on to its operations in Asia together with Thailand, Malaysia and Bangladesh.Telenor Pakistan launched its operations in March 2005 as the single largest direct European investment in Pakistan, setting precedence for further foreign investments in the telecom sector. The company has crossed many milestones and grown in a number of directions, making Telenor Pakistan a leading telecom operator of the country.Telenor is the fastest growing mobile network in the country, with coverage reaching deep into many of the remotest areas of Pakistan. In the most difficult terrains of the country, from the hilly northern areas to the sprawling deserts in the south, at times we are the only operator connecting the previously unconnected. Telenor is keeping ahead by investing heavily in infrastructure expansion. With USD2 billion already invested, Telenor has extended agreements with its vendors for network expansion and services until 2009. The agreements, with a potential to result in USD750 million worth of orders from Telenor Pakistan, are some of the biggest of their kind in the industry.Telenor has spread across Pakistan, creating 2,500 direct and 25,000-plus indirect employment opportunities.It has a network of 23 company-owned sales and service centers, more than 200 franchisees and some 100,000 retail outlets.Telenor Group The Telenor Group is an international provider of high quality...
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...Telenor Company Profile Telenor PK is a wholly owned subsidiary of Telenor Group, a Norwegian company. The Telenor group operates in 11 markets across Europe and Asia and in additionally 19 markets through its 31.67 per cent ownership in VimpelCom Ltd. Telenor Group is among the largest mobile operators in the world with over 140 million mobile subscriptions (Q4 2011) and a workforce of 30,000. Telenor started out as a public company in 1855 and builds on more than 155 years of telecom experience. A Telenor is a global company it is always looking to expand in to untapped markets or where oppuruntities are available for expansion. Telenor acquired a license for providing GSM services in Pakistan in April 2004, and launched its services commercially in Karachi, Islamabad, and Rawalpindi on 15 March 2005; it expanded its services to Lahore, Faisalabad and Hyderabad on 23 March 2005. Telenor Pakistan’s Corporate Headquarters are in Karachi, with regional offices in Peshawar, Lahore, Faisalabad, Multan, Hyderabad and Islamabad. On 28 January 2005, Telenor established its first call centre in Karachi. TELENOR TOOK ADVANTAGE OF GRADUATES IN KARACHI BY OPENING ITS CALL CENTRE IN A CITY WITH HIGH LEVEL OF GRADUATES. As of January 2012, Telenor Pakistan had a reported subscriber base of 28.47 million, and a SIM market share of 24%. On October 2012, Telenor officially declared to have the customer base of 30 million. Competitors Its main competitors are Warid (UAE), Mobilink (Egypt)...
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...reality of an increasingly digitalized world to be embraced or a critical cause for concern? The learning resources that an Internet connection offers young minds are not to be underestimated, but on the same token, how are kids kept from stumbling into the Web’s darker corners? “Malaysians are actively working out a solution to this. DiGi and our global partner, the Telenor Group, a world leader in telecommunications, are helping Malaysia lead the charge in keeping children safe online,” said Christian Thrane, Chief Strategy and Corporate Affairs Officer, DiGi Telecommunications.http://www.telenor.com/asia/assets/malaysia/story-child2.png From asia telenor 2 Helping moms help their children Far too many babies in Thailand still begin their lives nameless. They are born unregistered, officially unknown to the state. This can turn into a life of lost opportunities, as they miss out on basic rights to nationality, public services, vaccinations and education. UNICEF reports warn that unregistered children are also more vulnerable to human trafficking. The problem sparked a larger, collaborative project between Telenor’s local partner, dtac and UNICEF, the Ministry of Public Health and the Bangkok Children’s Hospital. The idea was to launch the Best Start programme, beginning with the *1515 Mother & Child Info Service, an SMS and Hotline service to give moms vital information that ensures their youngest family members get off to the best possible starts in life. The programme...
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...cultural sector. The head office of the organization is located at - Celebration Point, Plot No. 3 & 5, Road No. 113/A, Gulshan-2, Dhaka 1212, Bangladesh. At present the organization has 5 Customer Care centers, 13 GrameenPhone Centers, 25 GrameenPhone Distribution Centers and 651 GrameenPhone Service Desks all over the countries, which are working as branch offices. In 1996, Bangladesh was preparing to auction off private cell phone licenses to four companies. So at the behest of Dr. Muhammad Yunus (Grameen Bank’s founder) but completely independent of Grameen Bank, a not-for-profit private company called Grameen Telecom was created. Grameen Telecom, in turn, created a for-profit company called GrameenPhone, found a foreign partner, and put in a bid; GrameenPhone received one of the four licenses on November 28, 1996 which was offered by the Ministry of Posts and Telecommunications of Bangladesh. GrameenPhone’s total capitalization was US$120,000,000, including around US$50 million from IFC/CDC, and the Asian Development Bank (ADB). It also received US$60 million in equity from the four GrameenPhone private partners. These were the Norwegian Telenor with a 51% share, Marubeni of Japan with a 9.5% share, and the American Gonophone at 4.5%. GrameenPhone’s fourth partner is Grameen Telecom (with 35%), and Grameen Telecom borrowed US$10.6 million from the Open Society Institute to set up Village Phone. The organization launched...
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...Introduction to Telecom Industry Sector Overview Telecommunication has now become one of the prime services which an economy needs for rapid growth, development and modernization of its various sectors. Government of Pakistan awarded status of industry to telecom sector in year 2003-04. Benefits that accrue to a declared industry are now available to Telecom Sector. Over the past two decades, the institutional and regulatory framework of the telecommunications industry has changed radically. In most of the countries, public telecommunication operators (PTOs) have been fully or partially privatized and regulations concerning access to telecommunication markets, provision of services to users and pricing mechanisms have been overhauled. Basic Telephony Pakistan telecommunications market for the fixed-line services was dominated by Pakistan Telecommunication Limited (PTCL). But now PTA has been given the role of a regulatory body and is responsible for implementing the telecom deregulation policy. For a long time, Pakistan lagged behind in the region as far as telecom access is concerned. With cellular mobile revolution taking place, Pakistan 's tele-density currently stands at 10.37%, with gross subscribers base of fixed (5.05 million) as well as mobile subscribers (10.54 million) touching 15.59 million for a population of 152.53 million. The government is taking Pakistan's telecom future seriously and has deregulated the sector. As a result, scores of new private entrants...
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...development. It is a joint venture enterprise between Telenor (55.8%), the largest telecommunications service provider in Norway with mobile phone operations in 12 other countries, and Grameen Telecom Corporation (34.2% ), a non-profit sister concern of the internationally acclaimed micro-credit pioneer Grameen Bank. The other 10% shares belong to general retail and institutional investors. The technological know-how and managerial expertise of Telenor has been instrumental in setting up such an international standard mobile phone operation in Bangladesh. Being one of the pioneers in developing the GSM service in Europe, Telenor has also helped to transfer this knowledge to the local employees over the years The international shareholder brings technological and business management expertise while the local shareholder provides a presence throughout Bangladesh and a deep understanding of its economy. Both are dedicated to Bangladesh and its struggle for economic progress and have a deep commitment to Grameenphone and its mission to provide affordable telephony to the entire population of Bangladesh. Telenor is emerging as one of the fastest growing providers of mobile communications services worldwide with ownership interests in 12 mobile operators across Europe and Asia. Telenor is organised into three business areas; Mobile operations covering 12 countries, and Fixed-line and Broadcast services covering the Nordic region. Telenor holds 55.8 per cent of Grameenphone, with Grameen...
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...Market Entry Mode Strategies – A study of Bangladesh Mobile Telecommunication Market for Foreign Companies Authors: Debashish Barua Examiner: Prof. Anders Pehrsson Marketing, Master Programme Tutor: Prof. Mosad Zineldin Mahmudur Rahman Chowdhury Subject: Master Thesis, 4FE02E Marketing, Master Programme Level and Semester: Master, Spring, 2014 i Acknowledgement We express our gratitude to those people who helped us a lot in conducting the research work successfully. Their cooperation helped us to write a good thesis paper. We are grateful to our tutor Prof. Mosad Zineldin and examiner Prof. Anders Pehrsson who have provided valuable critiques, encouraged and guided us to write the thesis paper in right direction. Moreover, we would like to thank the three mobile telecom companies which have provided valuable information in conducting the research work. Finally, we would like to thank to our family members and friends for their motivational support throughout the study. Linnaeus University, Växjö School of Business and Economics June 2014 Debashish Barua Mahmudur Rahman Chowdhury ii Abstract Title: Market Entry Mode Strategies – A study of Bangladesh Mobile Telecommunication Market for Foreign Companies. Background: Now-a-days, the forces of globalization derive firms to go to international market. When a firm thinks to expand its business outside of the home market, it needs to explore the form of operation through which it will enter into the foreign market. International...
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...High Performance Work System An attempt to create an environment that comprises of self managed teams, greater involvement and responsibility of employees, quality circles, new flexible technologies, innovative compensation and appraisal schemes, flatter organizational structures, increased employee training and development and continuous improvement is normally termed as a high performance work system (HPWS). However to be considered as an HPWS an organization must consider certain HR policies and approaches that will enhance its employee’s performance level. HPWS has been defined by Bohlander and Snell as “a specific combination of HR practices, work structures, and processes that maximizes employee knowledge, skill, commitment and flexibility”. According to Barnes HPWS comprises of three main components which comprise of “increased opportunity for employees to participate in decisions, employee training and employee incentives.” However due to the drastic changes in today’s work environment he also included technology as the fourth component of HPWS. The reason for this was the role that technology has started to play in dictating the organizational development. However it should be made clear that the technology has not to be a leading edge technology but in fact it should be competent enough to provide necessary infrastructure for communication and sharing information that is vital to business performance. Things to consider while implementing HPWS: According to one...
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...Chapter 1: Introduction 1. Origin of the Report This report is a partial requirement of the analysis program of BBA curriculum at the Institute of Business Administration. Assigned by the institutional supervisor, this report is prepared for placement committee, based on the project assigned by Brand Development & Management department, Marketing Division of GrameenPhone Limited. Mr. Shahriar Amin, deputy manager, marketing department, Grameen Phone Limited, assigned the author a project. The project was duly approved by Mr Ashad Uzzaman, Course lecturer World University of Bangladesh, Institute of Business Administration, The topic of the Basic Business Communication Report is –“Critical Analysis of the Consumer Profile and Communication Strategy of GrameenPhone: The Case of djuice”. 2. Background Youth segment is largely untapped and untargeted by the current mobile operators of Bangladesh, which itself is a significant potential market (40% of population). If the appropriate communication tools are applied to attract the potential target group, then the transition from youth to higher age group (Established Consumer or Business Segments) can be attained, which will assist in total life cycle management of a significant subscriber base (loyalty). Majority of the Youth segment tends to be more tech savvy, early users of new technology, high user of data services (SMS) and uses mobile phone as the primary mode of communication. GrameenPhone launched a youth...
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...Assainment on Bangladesh Telecommunication 1 . Southeast University, Banani, Dhaka. . . Assignment . On . “Telecommunication Operator Grameenphone Ltd. . . Course Title: Organizational behaviour Course Code:---- . Assignment Submitted . T) . . . . INTRODUCTION . . 1. It was a talk 2000 years ago. A soldier of ancient Greece was seen running taking the challenge of his life. He started form war field ``MARATHON`` and had the destination, the city of `` ATHENCE`` which was 20 miles away. The soldier continue his running and before death he could reach with the message `` we won the Rose day life had to sacrifice to convey one massage within a distance of 26 miles. Today path finder has sent its message from 8 x 107 miles away from mars about its successful journey and this was re-broadcasted throughout the world within a fraction of second. All those were possible for the development of telecommunication system. . . 2. Now a days standing on the street or siting in a vehicle we communicate each other which require to press only few buttons , But few years back the communication system was so critical a matter that in Rose days people had to wait a hour long endorsing their mane in manual exchange resister for trunk communication in home and abroad , But at present with the help of mobile cellular telecommunication technology it is just within our finger tips. Grameenphone is the pioneer in this sector in Bangladesh...
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...SWOT Analysis of Grameenphone Ltd. Introduction Grameenphone widely known as GP, is the leading telecommunications service provider in Bangladesh. With more than 32 million subscribers (as of June 2011), Grameenphone is the largest cellular operator in the country. It is a joint venture enterprise between Telenor and Grameen Telecom Corporation, a non-profit sister concern of the internationally acclaimed microfinance organization and community development bank Grameen Bank. Grameenphone was the first company to introduce GSM technology in Bangladesh. It also established the first 24 hour call centre to support its subscribers. GP aims to provide the best possible technical quality, customer service, and coverage also in the rural areas at the most favorable prices, to as many customer possible in Bangladesh. GrameenPhone is also the leading Cellular Net Provider in Bangladesh. GrameenPhone main competitors are Banglalink, Robi, Airtell, Citycell & Teletalk. One of the strongest sides of GrameenPhone is its customer‟s service and relationship. With big power comes big responsibility. Just like all other large corporation, Grameenphone also have some weakness and have to face some challenges. In the present highly competitive telecommunication market in Bangladesh there is no way to overlook a simple fraction of problem. From the SWOT analysis we are trying to measure the company‟s strategic position as well as Strengths, Weaknesses, Opportunities, and Threats. Methodology and...
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.................................................................................................................................................. 5 Tameer’s Tripple Bottom Line goals .......................................................................................................... 5 Projects in Progress for 3BL goals in 2008‐2010 ........................................................................................ 5 GENERAL ENVIRONMENT .................................................................................................................................. 7 . Technological Change .................................................................................................................................... 8 Culture Trends ................................................................................................................................................ 8 Economic Climate...
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