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Curriculum Vitae

Ho Thi Thu Suong

CAREER Objective:

CUSTOMER SERVICE

PERSONAL DETAIL

Date of birth: June 20th 1990 Place of birth: Quang Nam Province Address: 44 Phan Tu Street, Ngu Hanh Son District, Da Nang city Mobile: 0973 936 890 Email : Hothithusuong90@gmail.com Health: Good Marital Status: Single

SUMMARY OF QUALIFICATIONS

• “ Bachelor of Business Administration” by Da Nang University of Economics • “ English communication” by Anh - Viet Center • “ Office computing” by Da Nang Education & Training Directory

EDUCATION

• 2008 – 2012 + Degree: Bachelor of Economics. + Major : Business Administration – Da Nang University of Economics

RELEVANT EMPLOYMENT

• Nov 2011 – Sep 2012: CITYSMART EDUCATION & TECHNOLOGY CORPORATION
+ Position: Sales Showroom o Introduce products to customers at showroom o Analyse customer data. o Connect with customers and create a good relationship to them. o Introduce products directly in schools, language centres ... o Organize events to introduce new products. o Make a report of showroom’s result and plans in future prospects. o Control inventories.

+ Key Achievement: o Team Contribution Award for reaching high result.

• Sep 2012 – Sep 2013: NEW LIFE KOREA VIET NAM TRADE COMPANY
+ Position: Customer service o Get orders from stores and customers. o Prepare sales contract o Send quotation to customer o Synthesize and analyse customer’s feedback o Expand new market o Create marketing strategy + Key Achievement: o Increase sales o Expanded agents

OTHER SKILLS

|Computing |Soft Skill |Foreign Language |Sale – Marketing knowledge |
|+ Typing : 50 wpm | + Time management |English: |Marketing: |
|+ Expert in Microsoft Office |+ Problem solving |+ Communicating: Fluently |+ Marketing Foundation |
|(Word, Excel, Power Point) |+ Presentation |+ Writing : Good |+ Customer Marketing Foundation. |
| |+ Leadership | |+ Integrated Building Plan |
| | | |Sale: |
| | | |+ Field Sale Customer Management |
| | | |+ Train The Trainer |
| | | |+ Sales Fundamental |

SOCIAL ACTIVITIES

• 2008 – 2012: Youth Union in Da Nang university of Economics.

• 2008 – 2012: Green Summer Campaign

• 2008 – 2012: Blood Donation

STRENGTH AND WEAKNESS

• Strengths: Decisive and good at making decision and team-working.
Have a sense of responsibility in working.
Have competence in communicating and persuading partners and customers.
Be sociable with co-workers, employer and flexible with the change of working environment.

• Weakness: Time management is not good. Be reckless in some decisions.

REFERENCES

• Ms. Vo Thi Hong Nhung
Branch Admin - Human Resource of City smart Education & Technology Corporation
Address: 63 Tran Quoc Toan Street, Phuoc Ninh Ward, Hai Chau District, Da Nang City
Tel: 0989 155 698 – 0511 3565 882 • Mr. Kim Dong Min
CEO of New Life Korea Viet Nam Trade Company
Address: 436 Ngo Quyen Street, Man Thai Ward, Son Tra District, Da Nang City
Tel: 01245500306 – 05113 911 900[pic]

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