...Legal and Ethical Issues Relating to Business Information Introduction I this task I’m going to explain the legal and ethical issues in relation to the use of businesses information and also I’m going to explain operational issues as well in the last park of the task i going to analyse the legal ethical and operational issues using appropriate examples . Most people do not feel safe in putting or giving their personal details on different social networks like Facebook and Twitter and another organization who uses the personal detail from the people or customers , the reason being of many hackers invading other people's privacy this also can happen with many businesses as well such as Tesco ,Asda e.g. if they do not have a security system to keep them safe . Legal Issues These are various items of legislation to protect the use of business information. Data Protection Act 1998 is one of the legal issue business information. Many businesses store use information about people. The Data Protection Act protects information held about people from being misused. The information stored by businesses on databases must be: ✓ Obtained fairly and lawfully ✓ Used only for the purposes stated during collection ✓ Adequate, relevant and not excessive in relation to the intended use ✓ Accurate and up to date ✓ Not kept for longer than necessary ✓ Processed in line with your rights ✓ Subject to procedures to prevent unlawful processing, accidental loss, destruction...
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...core activities of the organisation of your choice. How the components are used to achieve the overall objectives / goal of the organisation. So a component might be IT department, HR department and so on. ● Then evaluate the performance objectives used by each. List the performance objectives and highlight the deferent ways it interlink with each other to accomplish a goal. ● Critically examine - Examine both internal and external factors influencing the Organisation performance objectives in relation the Organisational goals. ● Suggest ways in which the performance could be improved. With the above research and evaluation you should be able to recommend a better way forward. 2. Logistic Operations of Sainsbury & Tesco 2.1. Introduction To survive in the global market you need to adopt proper strategies and theories properly and effectively to ensure success. Global market is a competitive market where you cannot strive forward if you don't have proper planning and strategies. Logistics is an important factor in business which is all about flow of goods information and resources. Logistics can be defined as "The process of planning, implementing and controlling the efficient, effective flow and storage of goods, services, and related information from point of origin to point of consumption for the purpose of conforming to customer requirements."(Brook, 1993) Logistics is about Storage, warehousing & materials handling, Packaging & unitisation, Inventory...
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...organisation has to make sure in order to comply with the Data Protect Act by ensuring the information we stored in our database is: * Gathered fairly and lawfully (for example when our customers are applying our club card rewarding scheme they are all given the same application form to fill to make sure there is not any bias involved in the process). * Used only for the purpose we stated during the collection, for example when our customers are applying the Tesco’s club card we stated we will keep their details safe and only use the information for getting in touch with them, therefore we shouldn’t use their information for any other purpose. * Adequate, relevant, not excessive in relation to the intended use, for example our Tesco club card application form to the customers shouldn’t include any irrelevant questions e.g. asking...
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...are usually to do with something that involves people having to abide to a law, in most cases there will be a consequence for not abiding with the law. Tesco may collect and process information about you, including: * Information that you give to them. You may give them information about you by filling in forms on the Tesco website or by corresponding with them by phone, e-mail and more. The information you give Tesco may include your name, address, e-mail address, phone number, personal description and photograph. * Information they collect about you. With regard to each of your visits to the Tesco website they may automatically collect technical information and information about your visit. * Information they receive from other sources. Tesco may receive information about customers if they use any of the other websites they operate or the other services they provide. Tesco, as well as other business, also work closely with third parties, which mean they may receive information about you from them. * Ethical issues Ethical issues are moral principles that govern a person’s or group’s behaviour businesses ethnics are moral principles that concern businesses behaving in an acceptable and unacceptable way. Codes of practice exist in companies to maintain businesses ethics on: * Use of email A code of practice is common in businesses- this gives employees guidelines about appropriate use of email....
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...operational issues all contribute to the overall success or failure of Tesco. The legislations set in place by the government is the law and must be followed otherwise Tesco could fall under many legal problems resulting in the closure of the organization. The many various acts are there to not only prevent Tesco from performing illegal acts but also to protect them as well, as this ensures that they are not falsely accused and protects Tesco from any other individuals or organizations who have violated any legal areas against Tesco. The ethical issues allow Tesco to remain morally and legally successful if they behave appropriately. If Tesco follow the codes of practice correctly then they won’t have any problems arising with the ASA and the OFT. If the ASA or the OFT get involved for inappropriate conduct of the codes of practice Tesco could receive heavy fines, this could disrupt Tesco’s profit margin as these fines would be an added expense. The operational issues are yet another issue which contributes to Tesco’s overall success, as these are what relate to how Tesco operates their procedures and policies within the organization. If all 3 of these areas fail to function according to legislation and government bodies Tesco cannot, and will not be successful. One main example of Tesco not morally and legally operating would be a newspaper article which was published earlier in the year stating that Tesco had sold the information; they had collected on their Club Card...
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...Facebook ………………………...………………………………........................ 3 2.2 Commonwealth Bank of Australia.……………………………………………. 7 2.3 Tesco ………………………………………………………………………….......9 2.4 Tata Motors …………………………………………………………………......11 2.5 Fast Retailing ………..……………………………………………………….....13 3. Conclusion……………………………………………………………………………....17 Appendix .…………………………………………………………………………………. 18 Bibliography ……………………………………………………………………………… 23 Executive Summary The need for solid and sound corporate governance practice has become increasingly important in recent years, as the recent high profile corporate collapses (Enron, OneTel) are related to poor governance structure. The Corporate Governance Assessment Model attached in the appendix outlined five significant factors that can assist in determining the level of corporate governance of the selected firms. These include: * Appropriate Board Structure And Composition * Management Compensations * Integrity in Financial Reporting * Effective Risk management * Corporate Social Responsibility Selected companies are likely to have a well-established corporate governance system if the selected companies achieve high ratings in these corporate governance factors. This report will apply these five factors to each corporation including Commonwealth Bank of Australia, Fast Retailing Co. ltd, Facebook, Tesco Plc. and Tata Motors Ltd. Based on our evaluation, selected companies have failed to meet certain criteria in our measures...
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...Operations Management 3 2.1Operations management and added value 5 3.Operational Management of Tesco 6 3.1 Overview of Tesco 6 3.2 Operation's objectives using Slack et al models 7 3.3 The process in Tesco in terms of the above performance objective and how the performance objectives have helped the process 10 4.Changes that can be made to the process, feasibility and how to implement the 14 Conclusion 15 Reference 16-17 1. Introduction This assignment is to discuss an organization’s operations management strategy. Management strategy for the organization’s operation is the prime concern for this assignment. There are difference in operational function and operational strategies among the companies. Better production and better selling is always the core issue a company can think about or it is the ultimate goal for the companies. To make this as a productive chain company should obtain the resource, make them converted to a better output and finally reach to the consumer’s house with ensuring profit. The operational process incorporated all these steps and finally brings success to the company by using creativity, better business and marketing skills and providing goods and services to the people. This is a very important part for the business organization and huge responsibility should maintain in this regard. It determines how the company will run, what policy should need at this moment, what should be done if any unexpected change takes place or how the customer...
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...Tesco Tesco was established by Jack Cohen in 1919, as a market stall. The name first appeared in 1924, after Cohen bought the shipment from T.E.Stockwell, he combined the initials with his surname to form tes-co. The first store was opened in 1929 in, Burnt Oak, Middlesex. The business expanded at a very fast rate and by 1939 Tesco had over 100 stores. The diversification of Tesco was seen geographically and also in areas like clothing, electronics, furniture, petrol, software, financial services, DVD, rental, books etc. In 1990,Tesco moved from a down-market retailer to the retailer which appeals to the wide social group, this attempt was very successful, it witnessed the growth from 500 to 2500 stores in mid 1990’s (the telegraph,2008). Tesco’s mission statement is quoted as “to create value for customers to earn their lifetime loyalty”, which is their core purpose. Their success is said to come from people, both shoppers and employees. They like going the extra mile to help their customers. Tesco is totally committed to providing services in a quick and efficient manner and at the customers best interests in mind. TESCO team of competent professionals is totally committed to providing efficient services to its customers.(Tesco “our values and promises”). The direction of a business should always be clear. The vision of Tesco guides the decisions and directions of the organization. The organization (Tesco) focuses on customers and colleagues, prospects across the globe and...
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...to return an item that may be faulty, if they want a refund or if they want to exchange the item for something else. All customers are entitled to goods that are: * As described. * Of satisfactory quality. * Fit for the purpose. Companies have to abide by the rules and regulations of this law; for example if Tesco were to sell a product that was not of satisfactory quality and not as described this would affect their company as they may face a penalty and/or loose customers. The Consumer Protection from Unfair Trading Regulations 2008 Some companies use misleading methods of advertisement and sales tactics to increase their sales of their products and/or services; therefore the law and rules for consumer protection from unfair trading regulations were implemented to stop companies from using misleading/unethical ways of advertisement. The law protects consumers from unfair trading practices, such as: * Pressure selling. * Misleading product offers. * False limited offer notices. * Aggressive sales tactics This law affects companies as they cannot use misleading ways of advertisement; for example if Tesco used unethical ways of advertising to mislead customers into buying a product of theirs it would be illegal with consequences such as penalties or getting a bad name for their company. Consumer Credit Acts 1974 and 2006 The Consumer Credit Acts 1974 and 2006 gives...
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...Environment | An analysis of Tesco Company | Name;ID; | Institutions | Contents 1.0 Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2 2.0 The Organizational purpose of business . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2 2.1 Organizational objectives Vs Stakeholders objectives . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2 3.0 The nature of national environment in which businesses operates . . . . . . . . . . . . . . . . . . . . . . . . . . 6 3.1 Distinctions between Planned, Free market and mixed economic models with examples . . . . . . 6 3.2 Use of Monetary and fiscal policy in management of economy . . . . . . . . . . . . . . . . . . . . . . . . . 7 4.0 The behavior of organizations in their market environment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9 4.1 Market structure Tesco operates and its effects on pricing and output decisions . . . . . . . . . . . . . 9 4.2 Use of PESTEL analysis to judge how the market forces affect the behavior of Tesco 11 5.0 The significant of global factors in shaping national business activities . . . . . . . . . . . . . . . . . . . . 12 5.1 Significance of international trade to Business organization located in UK . . . . . . . . . . . . . . . 12 5.2 Benefits and drawbacks for UK business Of EU policies . . . . . . . . . . . ....
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...decision in the strategic development and the strategic planning of Tesco. The report also analyse the different strategic tools and techniques used for the strategic decision making and which are also helping the organization in developing strategic plans of the organization. There are various issues which are described in this report like the ratio analysis, break even analysis, and the other appraising methods which are used in strategic decision making and planning of Tesco. The management of the tangible and intangible assets of Tesco are also analysed by the different analytical tools and the report reveal that the organization is taking effective steps and it is managing its resources effectively and efficiently. Contents TESCO PLC: 2 Task 1: 3 Resource Decisions and their Impact on Strategy of the Organization: 3 Task 2: 5 Role of financial Analysis and techniques in the strategic planning and strategic development: 5 Task 3: 8 International Financial perspectives of Tesco: 8 Risk Assessment and Management 9 Financial Performance 9 Task 4: 11 Task 5: 16 Contemporary management Accounting: 16 Task 6: 18 Analysis of environment of Tesco: 18 Political Factors 18 Economic Factors 18 Social/Cultural Factors 18 Technological Factors 18 Steps Taken By Tesco to respond these changes: 19 Task 7: 20 Importance of Communication: 20 References 22 TESCO PLC: Tesco plc is a global grocery and general merchandise retailer headquartered...
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...| |EDEXCEL LEVEL 5 |[pic] | | |BTEC HIGHER NATIONAL DIPLOMA IN BUSINESS | | | | | | | |ASSESSMENT ACTIVITY | | | | | | |Unit Name: |BUSINESS STRATEGY | |Unit Number: | | |Assignment Submission Date: |31 November 2012 | |Assessor: | | |Mode of submission: ...
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...TESCO plc RELATIONSHIP MARKETING LECTURE: STUDENT: Shiilgee 2011 Question 1. How might the four types of relationship be applied by Tesco Plc and critically examine what benefits might occur from their pursuit of those relationship marketing strategies. Customer Relationship Tesco is in meeting customer needs, customizing service, ensure low prices, better choices, constant flow of in store promotions enables brands like Tesco to control and retain their customer base. Trust is a key variable in the establishment of a relationship and is the main antecedent to commitment. Trust is defined as “confidence in an exchange partner’s reliability and integrity” (Morgan and Hunt 1994) Tesco is high trust are highly valued by exchange participants. Thus, exchange participants are more willing to commit to a relationship. High trust in the sales consultant increases commitment to the sales consultant. Relationship commitment is defined in the literature as “an enduring desire to maintain a valued relationship” (Morgan and Hunt 1994, 23). The concept of commitment is new to business-to-business research, however, it has long been part of the social exchange literature (Morgan and Hunt 1994) Tesco’s commitment captures the to maintain a relationship with a particular vendor and reflects...
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...managing wages and salaries, providing benefits and incentives, evaluating performance, resolving disputes, and communicating with all employees at all levels. Examples of core qualities of HR management are extensive knowledge of the industry, leadership, and effective negotiation skills. Formerly called personnel management. 2 LO 1:- Understand the difference between……………………………………………………………....3 1.1 Distinguish between personnel management and human resource management and discuss the historical development and changing context in which they operate……………………………………3 1.2 Assess the role, task and activities of the human resources practitioner……………………………5 1.3 Evaluate the role and responsibilities of line managers in human resource practices……………….5 1.4 Analyze the impact of the legal and regulatory framework in human resource management………5 LO2:- Understand how to recruit employees……………………………………………………………... 2.1 Analyze the reasons for human resource planning in organization…………………………………… 2.2 Outline the stages involved in planning Human Resource Requirements. 2.3 Compare the recruitment and selection process in two organizations. 2.4 Evaluate the effectiveness of the recruitment and selection techniques in two organizations. LO 3:- Understand how to reward employees in order to motivate and retain them. 3.1 Assess the link between motivational theory and reward. 3.2 Evaluate the process of job evaluation and other factors...
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...| |EDEXCEL LEVEL 5 |[pic] | | |BTEC HIGHER NATIONAL DIPLOMA IN BUSINESS | | | | | | | |ASSESSMENT ACTIVITY | | | | | | |Unit Name: |BUSINESS STRATEGY | |Unit Number: | | |Assignment Submission Date: |31 November 2012 | |Assessor: | | |Mode of submission: ...
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