Chapter 01
Managing Human Resources

True / False Questions

1. Managers and economists traditionally have seen human resource management as a source of value to their organizations.
True False

2. The concept of "human resource management" implies that employees are interchangeable, easily replaced assets that must be managed like any other physical asset.
True False

3. Human resources cannot be imitated.
True False

4. No two human resource departments will have precisely the same roles and responsibilities.
True False

5. Today, greater concern for innovation and quality has shifted the trend in job design to an increased use of narrowly defined jobs.
True False

6. An organization makes selection decisions in order to add employees to its workforce, as well as to transfer existing employees to new positions.
True False

7. In the context of performance management, when the person evaluating performance is not familiar with the details of the job, outcomes tend to be easier to evaluate than specific behaviors.
True False

8. The pay and benefits that employees earn play an important role in motivating them, except when rewards such as bonuses are linked to the individual's or group's achievements.
True False

9. Maintaining positive employee relations includes preparing and distributing employee handbooks that detail company policies and, in large organizations, company publications such as a monthly newsletter or a Web site on the organization's intranet.
True False

10. Establishing and administering personnel policies allows the company to handle problematic situations more fairly and objectively than if it addressed such incidents on a case-by-case basis.
True False

11. Currently, no federal laws outline how to use employee