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Texas Funeral Service Commission Case Study

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After examining many agencies in Texas, I decided that I would survey the efficiency and effectiveness of the Texas Funeral Service Commission. Mentioned embodiment of state government has two correlated missions: to ensure the safe and ethical practices of death care and guarantee deceased citizens final dispositions to be conducted professionally and morally acceptable. For customer service issues, the agency designated Janice McCoy –Executive Director– as the receiver and handler of such complaints and public recommendations. In this vein, I personally filed a suggestion for the agency while conducting this assignment. The recommendation to the committee was to expand its offices to all those major cities in the state of Texas. TFSC’s headquarters is located in the capital, Austin, however, the cities is not by a longshot the biggest city in Texas. For instance, in Houston there is not an office of this agency, so whenever a person dies; the hospital must wait for a document from the TFSC to perform any sort of action on an individual. Earlier this year, a family member departed and my aunt had to wait four extra days to bury her mother since some paperwork had to be sent from Austin. In this case, the person died on a Thursday, and because of all these checkpoints and the fact that the documents from the TFSC had to be mailed from Austin because there was not a licensed individual for this case that could help in …show more content…
The Governor makes the decision on this appointment following the recommendations and consent of the Senate. The criteria for the commissioners must consist of: two members with a license as an embalmer and funeral director for a minimum of five years, one member registered as a cemetery owner or operator, and four members represent the public. Members serve for terms of six years and one member is designated as a presiding officer for three years by the

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