Premium Essay

The 25 C's of Innovation

In:

Submitted By Malacon
Words 1322
Pages 6
The 25 C’s of Innovation by Cesar Malacon
It is well known that most people would rather receive information in beautifully wrapped packages that help them ‘contain’ the message in a simpler way by connecting the info with a tool that allows them to access it when needed. Such is the value of a reliable acronym, reference or letter bundle that offers a welcome bridge over what might otherwise feel like a sea of unwieldy or unpackaged information. Maybe we were taught to do this in primary school or maybe the method is really useful to retain data more easily. The fact is that acronyms and letter bundles came to stay in the teaching/learning process, and we have many of them rolling in our minds since long ago. Maybe you are thinking in the famous 4 P’s of marketing right now! One of the strongest examples of a letter bundle is precisely the 4 P’s of Marketing that E J McCarthy popularized in 1960 for the marketing mix, and which has been widely accepted by academics and practitioners around the world ever since. The 4 P’s of Marketing were later changed to 4 C’s because Bob Lauterborn, professor of advertising at the University of North Carolina, thought the C was a better way to think about a marketing mindset. He dared to propose his new approach to the marketing mix, but stayed within the letter packages information-delivery method. Which is my point for this occasion. 4 P’s of Marketing, 4 C’s of Marketing, 7 P’s of Service Marketing, 5 S’s of Kaizen in Continuous Improvement, 5 C’s of Business Credit or any discipline you might be interested in may have a letter bundle like these mentioned. Who knows? Maybe we really think we are more intelligent every time we memorize a set of letters to describe a concept. Just to keep the tradition, I want to point out that Innovation has its letters bundle too. And it’s actually the addition of all the numbers above. Easier

Similar Documents

Premium Essay

Marketing- a Look

...promotion - personal selling Introduction Personal selling can be defined as follows: Personal selling is oral communication with potential buyers of a product with the intention of making a sale. The personal selling may focus initially on developing a relationship with the potential buyer, but will always ultimately end with an attempt to "close the sale" Personal selling is one of the oldest forms of promotion. It involves the use of a sales force to support a push strategy (encouraging intermediaries to buy the product) or a pull strategy (where the role of the sales force may be limited to supporting retailers and providing after-sales service). What are the main roles of the sales force? Kotler describes six main activities of a sales force: (1) Prospecting - trying to find new customers (2) Communicating - with existing and potential customers about the product range (3) Selling - contact with the customer, answering questions and trying to close the sale (4) Servicing - providing support and service to the customer in the period up to delivery and also post-sale (5) Information gathering - obtaining information about the market to feedback into the marketing planning process (6) Allocating - in times of product shortage, the sales force may have the power to decide how available stocks are allocated What are the advantages of using personal selling as a means of promotion? • Personal selling is a face-to-face activity; customers therefore obtain a relatively high degree...

Words: 8305 - Pages: 34

Premium Essay

Aqualisa Case Study

...1. Problem Statement: In May 2001, Aqualisa had launched the Quartz shower, a real significant product innovation, with unique and superior features in terms of technology, water pressure, design and ease of installation. Four months after the launch, despite the initial euphoria surrounding the product, Quartz has experienced poor sales and has not met the company’s expectations. Harry Rawlinson, the MD of Aqualisa, needs to rethink the Marketing strategy, in order to generate sales momentum and quickly turn around the situation, assuring that the 5,8 Million Pounds spent on the development of Quartz were not in vain. 2. Situation Analysis: Aqualisa is a Shower system manufacturer that operates in the UK market, being generally recognized as a strong brand. Consumers in this market generally fall in one of the three following price segments: Value, Standard and Premium. On the value segment, customers are mainly concerned about price and ease of installation. They don’t give much importance either to style or shower quality experience. Mainly, the products on this segment are electric showers and they are distributed through DIY mass-market outlets, with discounted prices. The retail price represents the total cost incurred by the buyers. Aqualisa has nearly 17% market share (units) on this segment (Appendix C), mainly through their Gainsborough Brand. On the standard and Premium segments, customers tend to value both the shower experience and the style. They prefer mixer...

Words: 2880 - Pages: 12

Premium Essay

Zappos

...method has 3 main advantages (1) positive cash flow, (2) reduces inventory risk and (3) reduces transportation expenses (Matthew, 2011). 2. In 2003, the founder of Zappos abandoned the drop ship model and instead decided to manage its inventory and take control of all their customer experience. The main reason behind this decision is that he wanted to be in control of the entire experience that Zappos gives to its customers especially that at that time a quarter of the inventory was out of control and because he felt that they needed to distinguish itself from the competition by offering quality customer service but this would only be possible after taking control of its inventory. By adopting this new model he automatically gave up the 25% revenue that was coming directly through the drop ship .At that time and always according to Hsieh, it was a tough decision especially that it was right after the dot.com cash and many of e-commerce sites were going out of business...

Words: 764 - Pages: 4

Free Essay

Kimberly Clerk

...Kotex feminine hygiene products, Cottonelle, Scott and Andrextoilet paper, Wypall utility wipes, KimWipes scientific cleaning wipes, and Huggies disposable diapers. Furthermore, leading brands sold in more than 175 countries and more than 142 years in business. Based in Irving, Texas, it has approximately 42,500 employees working at manufacturing facilities in 37 countries. Nearly one-quarter of the world's population purchase our products every day. Kimberly-Clark UK holds Royal Warrants from Queen Elizabeth II and from the Prince of Wales in the United Kingdom. Kimberly Clark is also listed among the Fortune 500. Subsidiaries under Kimberly-Clark include Kimberly-Clark Health Care and Kimberly-Clark Professional. Kimberly-Clark Innovations (Discovering new ways to provide essentials for a better life) At Kimberly-Clark, insights gained from our customers, shoppers and users drive us to continuously explore ways to increase our speed to market with new-to-the-world essential solutions. Developing and acquiring new technologies and leveraging strategic partnerships and alliances has enabled us to create innovative product and design solutions across our consumer tissue, personal care, health care and business-to-business segments. Consumer Tissue: With the inventions of Scott bathroom tissue, Scott Paper Towels and Kleenex facial tissues have changed the way people everywhere clean and protect themselves. Throughout the years, K-C researchers have developed a variety...

Words: 4756 - Pages: 20

Premium Essay

Theories Of Leadership

...A researcher interviewed more than 150 individuals and singled out 25 of these as champions. They summarized four relationships between their personality characteristics and the resulting leadership behaviors: i) self-confidence (expresses captivating vision); ii) persistence (pursues unconventional action plans); iii) energetic (develops other’s potential), and iv) risk-prone (gives recognition). The challenge put forth for identifying champions is to effectively manage and nurture them so they can actively contribute to innovation success. Zalenik’s contribution to the field of leadership has been unique in that he argues that leaders are made and not born. He summarizes their qualities in what he calls the three C’s of leadership: a) competence - building on a base of talent; b) character - adhering to the code of ethics, and c) compassion - committed to benefiting others. The new view of leadership in learning organizations centers on subtler and more important tasks. In a learning organization, leaders are designers, stewards, and teachers. They are responsible for building organizations where people continually expand their...

Words: 1292 - Pages: 6

Premium Essay

Nintendo

...TEN MBA 57602 - Marketing Management Mid Term Project Nintendo Wii Introduction: The video game industry started in 1970 & by time it became a big business worth more than 10 Billion dollars annually (1). In 2006, Nintendo Co. evolved the market with it is new innovation “Wii” game console. Wii lunch changed the roles in the business industry & brought back Nintendo's ranking in the market to the top. In the following lines we will provide a brief analysis of the company, stakeholders & product in light of the marketing management models. 4 C’s Stakeholders Analysis: 1. Consumers: With strong & innovative vision from Saturo Iwata, President & CEO of Nintendo, the company deputed it is new product targeting all customers irrespective of age, gender & gaming experience (2). The new game has been used all over the world by every member of the family. In addition to the traditional segment of consumers composed of video gamers, Wii attracted women and elderly people as well to enable a whole family of all ages to enjoy the game together and jointly. It is a success story of transgenerational design (3). By introducing Wii as new way for keeping the physical competency, the game entered the health & fitness sector to find new customers. The business of diet related products in the United States exceeds 40 billion dollars annually (4), Wii eventually shared part of the pie. Diet specialized web sites provided special reviews to show how Wii can...

Words: 2852 - Pages: 12

Premium Essay

Shrm

...Strategic Human Resource Management Submitted by: Obuba Okwara October 25, 2014 Lecturer: Dr. Leonidas Efthymiou Word count: 3,713 Report submitted to the University of Nicosia Online in partial fulfilment of the requirements of the MBAN-609DE, ‘Organizations and HR Management’ INTRODUCTION: Modernizing Medical Careers (MMC) is a United Kingdom government national health scheme(NHS) initiative in 2003; to resolve the concerns of its citizenry on existing medical workforce, level of training, future prospects for doctors, quality of services delivered and its impact on the health care needs of the people. In its report, the independent inquiry panel led by Prof. Sir John Tooke, stated that,” Modernizing medical career (MMC) was an honest attempt to accelerate training and assure the fundamental abilities of the next generation of doctors”. MMC is basically an online program designed and implemented for post graduate medical training intended to improve UK health care system with a transparent and efficient career path for doctors. It was intended to change the structure of the UK medical training by introducing the ‘Foundation training program’ and later the ‘seamless run-through training grade’. These training programs coincided with the introduction a new selection process called the MTAS recruitment system. Junior doctors were required to complete a web based questionnaire...

Words: 3827 - Pages: 16

Premium Essay

Daniel Marketing Firm Analysis

...Firm: Daniel Memorial, Inc. Description: Daniel is a nonprofit organization serving at-risk youth from the community through a wide variety of programs. Some of the services offered include: therapeutic foster homes, independent living skills and housing for homeless youth, juvenile dependency intervention, residential treatment, and community based treatment through the dependency court system which is contracted through the Department of Children and Families. The agency also provides counseling, medication management, and behaviorist services to the children it serves. 1. Create or describe a strategy for your firm, as operationalized by Collis and Rukstad. Be sure to be comprehensive and specific when separately describing your objective/scope/advantage and the subcomponents of each one. As a final portion of your answer, append and describe the activity-system map of your firm. [Figure 1] The strategy, or competitive game plan, for daniel will consist of three elements. It will consist of the objective (the ends), scope (domain), and advantage (means). The objective is to grow to become the leader in the state as a provider of licensed therapeutic foster care and residential treatment facility through engaging in new business partnerships and growth through positive reputation and responsible fiscal management. The scope of this objective consists of three dimensions: offering or customer, geographic location, and vertical integration. The offering specifically...

Words: 3439 - Pages: 14

Premium Essay

Gujarat Technological University Syllabus for New Mba Program Effective from Academic Year 2011-12 Mba I Semester I

...Gujarat Technological University Syllabus for New MBA Program effective from Academic Year 2011-12 MBA I Semester I Accounting for Managers (AFM) 1. Course Objective: The objective of the course is to acquaint the students with the language of Accounting and to develop in them the ability to evaluate and use accounting data as an aid to decision making. The main purpose is to assist the students in developing skills in problem solving and decision making in the financial area. Emphasis is laid on analysis and utilization of financial and accounting data for planning and control. 2. Course Duration: The course duration is of 36 sessions of 75 minutes each i.e. 45 hours. 3. Course Contents: Module No: Module Content No. of Sessions 70 Marks (External Evaluation) 17 I II Fundamentals of Accounting Basic understanding of accounting, Accounting Concepts, Conceptual framework of financial statements, Accounting Policies, Journal Entries and preparation of accounts - Trial Balance to Balance sheet and profit and loss Account, Recognition of Income and Expenses, Provisions, Contingent Liabilities Accounting Standards and Applicability: Disclosure of Accounting Policies (AS-1), Valuation of Inventories (AS-2), Depreciation Accounting (AS-6), Income Recognition & Accrual Income (AS-9), Accounting of Fixed Assets (AS-10), Accounting for Intangible Assets (AS-26), Accounting for Investments (AS-13), 7 7 17 III IV V Preparing and Understanding Financial Statements...

Words: 5698 - Pages: 23

Premium Essay

Marketing

...[pic] DIPLOMA IN MARKETING MODULE: Marketing TOPIC: Question ( – Marketing opportunity analysis on a selected business, Chills Internet Café Question ( – Strengths and weaknesses of a selected firm, Singapore Airlines Limited Question ( – Opportunities and threats of a selected firm that it might be facing in the marketing environment, Singapore Airlines Limited PRESENTED TO: Mr. Tan Chin Huat SUBMISSION DATE: 25th November 2009, Wednesday - CONTENT PAGE - QUESTION 1 – MARKETING OPPORTUNITY ANALYSIS ON A SELECTED BUSINESS 1. Introduction: Organisation Background of Chills Internet Café……………………………….…………………………………………...5 1.1 Situational Analysis…………………………………………………………...5 1.2 Market Summary……………………………………………………………...6 1.2.1 Market Demographic and Analysis………………………………....6-7 1.2.2 Market Needs and Trends…………………………...………………...7 1.2.3 Market Growth…………………………...…………….…………...8-9 1.2.4 Service Offerings and Keys to Success…….………….…………...…9 QUESTION 2 AND 3 – STRENGTHS, WEAKNESSES, OPPORTUNITIES, THREATS (SWOT ANALYSIS) 2.0 Introduction: Organisation Background of Singapore Airlines Limited (SIA)…………………………………………………………....11 2.1 Strengths…………………………………………………………….……11-12 2.2 Weaknesses………………………………………………………………..…12 2.3 Opportunities……………………………………………………………..12-13 2.4 Threats……………………………………………………………………13-14 - CONTENT PAGE (CONTINUED) - APPENDICES 3.0 List of...

Words: 2831 - Pages: 12

Premium Essay

Starbucks

...Fig 1. The Modern Coffee Shop Marketplace A relatively mature market with fierce competition. The focus is on increasing Marketshare, mainly through outlet expansion, Premiumisation of products to Differentiate and increase prices to influence the average spend per visit; along with NPD and creating new channels to new markets, i.e. PRC. Specialists add value through their expertise and dramatic show of Barista skills. Brand Loyalty is low, with consumers under pressure due to static wages/rising prices. To offset, retailers offer miniatures/vending, improved convenience and create new occasions to visit stores. Fig 2. Porter’s Generic Strategies (1980) – Strategies to increase marketshare (outlet expansion) & loyalty Differentiation * | Premiumisation of products/services to differentiate & charge higher prices - Increasing spend per visit by consumer-driven N.P.D | Focus | A niche market strategy is not suitable; focus is on mass market & intense penetration with diversification of products/services | Cost Leadership | Low prices is not congruent to the Brand Values of Starbuck’s - Premium price for high quality products & customer service/experience | Fig 3. Porter’s 5 Forces - Market Attractiveness – 60% of consumers have not altered coffee habits in recession Competitive Rivalry Mature & Fierce * Branded coffee shops focus on premiumisation & quality of services - Barista expertise to emphasise their ‘added value’ * Independents...

Words: 5042 - Pages: 21

Premium Essay

Case Analysis

...TABLE OF CONTENT Background 3 I. Current Situation 3 ♣ Current Performance 3 ♣ Strategic Posture 3 1. Mission 3 2. Objectives 3 3. Strategies 3 4. Policies 3 II. Corporate Governance 3 ♣ Board of Directors 3 ♣ Top Management 4 ♣ Shareholders 4 III. External Environment: Opportunities and Threats (SWOT) 4 ♣ Societal Environment (P.E.S.T Factors) 4 1. Political - Legal Factors 4 2. Economic Factors 4 3. Socio-cultural Factors 4 4. Technological Factors 4 ♣ Task Environment (Industry) 4 Porter’s Approach 4 1. Threat of New Entrants 5 2. Rivalry among Existing Firms 5 3. Threat of Substitute Products or Services 5 4. Bargaining Power of Buyers 6 5. Bargaining Power of Suppliers 6 6. Relative Power of Other Stakeholders 6 External Factor Analysis Summary EFAS (As Attached) 6 IV. Internal Environment: Strength and Weaknesses (SWOT) 6 ♣ Corporate Structure 6 ♣ Corporate Culture 6 ♣ Corporate Resources 6 1. Marketing 6 2. Finance 7 3. Research and Development 8 4. Operations and Logistics 8 5. Human Resources 8 6. Information Systems 8 Internal Factor Analysis Summary IFAS (As Attached) 8 V. Analysis of Strategic Factors (SWOT) 8 ♣ Situation Analysis 8 ♣ Review of Mission and Objectives 8 VI. Strategic Alternative and Recommended Strategy 8 ♣ Strategic Alternative 8 ♣ Recommended Strategy 9 VII. Implementation...

Words: 3646 - Pages: 15

Free Essay

Miss.Lin

...|Student Registration Number |: |1 | | | |5 | | | |0 | | | |1 | | | |3 | | | |3 | | | |1 | | | |1 | | | |7 | | | | ...

Words: 3602 - Pages: 15

Premium Essay

Creative Destruction and Copyright Protection

...Kazcuba, Nate Vaagen, Ben Murray, Davide Morisi and Liam O’Neill. In addition, Jim Killock and Mark Margarattan contributed to stimulating discussion during the project’s expert meeting on ‘File-sharing, the DEA and its implementation’. The LSE Media Policy Project is funded by the Higher Education Innovation Fund 4. LSE Media Policy Project Series Editors Zoetanya Sujon and Damian Tambini Creative Commons copyright licence, Attribution-NonCommercial. This license lets others remix, tweak, and build upon your work non-commercially, and although their new works must also acknowledge you and be non-commercial, they don’t have to license their derivative works on the same terms. March 2011. LSE Media Policy Project. http://blogs.lse.ac.uk/mediapolicyproject/ 1 LSE Media Policy Project: Media policy brief 1 Creative destruction and copyright protection Key Messages o The DEA gets the balance between copyright enforcement and innovation wrong. The use of peer-to-peer technology should be encouraged to promote innovative applications. Focusing on efforts to suppress the use of technological advances and to protect out-of-date business models will stifle innovation in this industry. o Providing user-friendly, hassle-free...

Words: 5191 - Pages: 21

Premium Essay

Entrepreneurship Final Exam Review

...Need scantron and pencil 3-4 questions on Wyly 3-4 questions on videos shown in class 2 questions on guest lecture (nonIP) Plus PPts Importance of entrepreneurship to the economy * Small firms provide 60-80 percent of net new jobs and account for >50% of U.S. innovations * About 97 percent of U.S. exporters are small businesses with fewer than 500 employees * Based on research, ACQUIRED SKILLS ARE MORE IMPORTANT that specific inherent traits Entrepreneurial characteristics * Visionary; creative; innovative | * Adaptable; problem-solver; results oriented | * Persuasive; inspirational | * Confident; determined; a self-believer | * Competitive; ambitious; one who perseveres | * Honest | * Disciplined; hard working | * Organized; a planner; a decision-maker | * Understanding | * Leader; team player | * Networker/Sociable/Interpersonal Skills | * Opportunistic | Six Dominant Themes 1. Commitment and Determination (Persistence) 2. Leadership (Persuasion_ 3. Opportunity Obsession (Passion) 4. Tolerance of Risk, Ambiguity and Uncertainty 5. Creativity, Self-Reliance, and Adaptability (Resourcefulness) 6. Motivation to succeed (Action Organizational forms of business and tradeoffs Three basic legal forms of business: 1. Sole Proprietorship: A business owned and managed by a single person ADVANTAGES: * ~70% of all businesses, ~ 4% of revenue * Simple, Flexible...

Words: 2753 - Pages: 12