...Designers won’t be driven by specific product features or even design, but by reimagining the broader experience of how customers might use the product or service. By looking beyond the product to take a extensive view of customer issues and activities around the product, the new designer can find new ways to address unmet needs, create talkworthiness, and fuel differentiation. UX Design will be the dominating role of Innovation, designer will become technologists as the technologist will become a designer as well. If you where to turn on the television and watch the news, you’d see that is not just your home town, state, or country that you live in, the entire world is changing. The world is rioting for something to change: Thailand, Venezuela, Brazil, Mexico, England, Italy, Russia, etc. What is this change? Im not sure yet but the world is screaming “we have lost our way”. (1) “Greed has poisoned men’s souls, has barricaded the world with hate, has goosestepped us into misery and bloodshed. We have developed speed, but we have shut ourselves in. Machinery that gives abundance has left us in want. Our knowledge has made us cynical. Our cleverness, hard and unkind. We think too much and feel too little. More than machinery we need humanity. More than cleverness we need kindness and gentleness. Without these qualities, life will be violent and all will be lost… The aeroplane and the radio have brought us closer together. The very nature of these in...
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...Copyright © 2015 by UXPin Inc. All rights reserved. No part of this publication may be uploaded or posted online without the prior written permission of the publisher. For permission requests, write to the publisher, addressed “Attention: Permissions Request,” to hello@uxpin.com. Index 0. Introduction 1. Building the Foundation for Collaborative UX Design Welcome everyone to the design process Build Empathy, Not Ego Master The Art of Critique Foster Collaboration Through Design Thinking Takeaway 5 8 9 13 19 23 26 27 29 35 38 41 44 45 46 48 50 53 60 61 2. Collaborating on Product Design Planning Collaboration Through User Interviews Team Collaboration Through Stakeholder Interviews Analyze Different Sources of Data Together Affinity Diagrams: The KJ Technique Takeaway 3. Collaborative Design Kickoffs Practical Philosophy for Kickoff Meetings The VIP Guest List Kickoff Meeting Process Design Studios Kickoff Meeting Templates Takeaway Introduction A quick note from the authors In modern product design, collaboration can sound like a four-letter word. Does it mean more time required for meetings, and less for the actual design? Or does it require that less qualified people are given disproportionate influence over design decisions? Design collaboration is actually much more than asking more people for their opinions. Collaboration in the enterprise requires effort – designers must get over their own egos, objections from stakeholders, and the organizational...
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...Unit 2 Learning outcomes • Introduce concepts of usability and user experience • Understand fundamental design principles • Develop – awareness of how to apply them in design – Critical ability to evaluate other people design 2 Usability • “Extent to which a product can be used by specified users to achieve specified goals with effectiveness, efficiency and satisfaction in a specified context of use.” – ISO 9241-11:1998 Ergonomic requirements for office work with visual display terminals (VDTs) -- Part 11: Guidance on usability. 3 Usability • Usability is a quality attribute that assesses how easy user interfaces are to use. • Five quality dimensions: – Learnability: How easy is it for users to accomplish basic tasks the first time they encounter the design? – Efficiency: Once users have learned the design, how quickly can they perform tasks? – Memorability: When users return to the design after a period of not using it, how easily can they reestablish proficiency? – Errors: How many errors do users make, how severe are these errors, and how easily can they recover from the errors? – Satisfaction: How pleasant is it to use the design? – http://www.useit.com/ 4 Usability • Quality = absence of problems – discover usability problems and reduce their frequency and severity. – It can be measured – Objective data (performance data derived by behavioural data, user observations) – Subjective data (self-report, questionnaire or interview) ...
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...Hassenzahl gives a great example of by referencing Roald Dahl’s Charlie and the Chocolate Factory. In this story, Charlie finds the coveted Golden Ticket to visit Willy Wonka’s Chocolate Factory along with four other lucky winners. He is promised a "mystic and marvelous surprises that will entrance, delight, intrigue, astonish, and perplex beyond measure. In your wildest dreams you could not imagine that such things happen to you!"(Dahl, 1964). Charlie is faced with a tough decision because he is very poor and his family could really use the money he was being offered for his ticket. In the end, Charlie chooses the experience over the money and has the experience of a lifetime. (Hassenzahl, 2010) So why do most people prefer experiences to materialistic items? In...
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...Vanderveen 101123348 Raja Sekhar Ravi 100856384 Isaac Husain Aditya Vaggani 1 Executive Summary Visitors, particularly international travellers to regional Victoria are often unaware of and are illprepared for the fire hazards posed by the dry Australian country side. Early warning and response are critical in improving the chance of escape and survival from a bushfire event. Previous bushfire events including the recent fires in the Cape Otways, Great Ocean Road, Victoria (December 2015/January 2016) caused widespread devastation and impaired access into and out of the main towns. Many visitors to these areas were caught in the event and were unsure as how best to respond and what action to take. This report presents the findings from the investigation into the observed problem of the lack of awareness of bushfire hazards and risks amongst visitors of regional Victoria. The report describes how the Group has come to a better understanding of the problem through the use of various Design Thinking and Lean UX tools and approaches. The application of the tools has identified invaluable insights into the customer’s needs which provided the Group with the confidence to better define the problem statement. The process also assisted in the identification of key metrics that the Group can use to drive an optimum problem-solution fit. These metrics shall be refined and used to measure the solution’s success. 2 TABLE OF CONTENTS Executive Summary…………………………………………………………………………………………………………...
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...Elja Friedman. Syntax Highlighting: Prism by Lea Verou. Idea & Concept: Smashing Media GmbH Preface Over the past few years, our eBook collection has grown steadily. With more than 50 eBooks already available and counting, we made the decision half a year ago to bundle all of this valuable content into one big lovely package: The Smashing Library1. As a humble gift to you, dear reader, we have now put together this Editor’s Choice eBook. It’s a little Smashing Library treat, featuring some of the most memorable and useful articles that have been published on Smashing Magazine in the last few years — all of them carefully selected and thoroughly edited. Ranging from heavily discussed topics such as responsive Web design, to ideas on UX, to trusty mainstays like nifty Photoshop tricks, to hands-on business advice and design inspiration, this eBook is a potpourri as diverse as your work as a Web designer. We hope you enjoy reading it as much as we do editing and creating each and every eBook page that finds a home in our Smashing Library. — Cosima Mielke, Smashing eBook Producer 1. http://smashed.by/library 2 TABLE OF CONTENTS Designing For The Reading Experience ............................................................. 4 Logical Breakpoints For Your Responsive Design ........................................ 24 Sketching A New Mobile Web............................................................................. 35 Towards A Retina Web ...............
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...of your level of expertise, the Wiley family of books has you covered. • For Dummies – The fun and easy way to learn • The Weekend Crash Course –The fastest way to learn a new tool or technology • Visual – For those who prefer to learn a new topic visually • The Bible – The 100% comprehensive tutorial and reference • The Wiley Professional list – Practical and reliable resources for IT professionals The book you hold now, Mastering Unix Shell Scripting, is the first book to provide end-to-end scripting solutions that will solve real-world system administration problems for those who have to automate these often complex and repetitive tasks. Starting with a sample task and targeting the most common Unix systems: Solaris, Linux, AIX, and HP-UX with specific command structures, this book will save precious time with hands-on detail. The companion Web site contains all the timesaving scripts from the book. Our commitment to you does not end at the last page of this book. We’d want to open a dialog with you to see what other solutions we can provide. Please be sure to visit us at www.wiley.com/compbooks to review our complete title list and explore the other resources we offer. If you have a comment, suggestion,...
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...Paid Website Usability Testers Kazi Ziaul Islam Strayer University Human Computer Interaction CIS375 Prof. Kourosh Samia December 8, 2014 Paid Website Usability Testers Two attributes determine if a website is useful and they are usability and utility. Utility is whether or not the website provides the required information or features. Whereas, “usability is a quality attribute that assesses how easy user interfaces are to use.” (Nielsen, 2012, para. 1) You cannot have one without the other. Suppose your site is brimming to the top with lots of information and has all the bells and whistles, but if the Interface design (ID) is poor and as a result the User Experience (UX) suffers then no one is ever going to spend the time and effort to discover those great features. This is the main reason why companies must perform usability evaluation. Although the heuristic evaluation method may take less time and is usually less expensive, the “heuristic evaluators could not play the role of real users and could not predict actual problems users might face while interacting with the sites” (Hasan, Morris, & Proberts, 2012, p. 726) User Testing is essential prior to going live in a production environment and can done on a budget. Katie Sherwin of the Nielsen Norman Group reiterates that “testing doesn’t have to be expensive and by testing with just 5 users, you can uncover 85% of the issues.” (Sherwin, 2014, para. 8) After all it is an iterative process and the law...
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...| | | | | | | | | | Network Implementation Plan Network Implementation Plan Table of Contents Implementing IPv6 3 Great Clips: Implementing a Network Plan Configuring IPv6 on a Juniper Router Network Infrastructure Design 6 Installing Ubuntu on Virtual Box Linux Networking 9 Linux Network Commands Analyzing Network Traffic 14 Network Sniffer Applications: Compare and Contrast Installing Wireshark: Running a TCP Packet Trace Network Security 16 Access Control Lists (ACL) ACL Command Examples To configure an ACL on a router To configure an ACL on a switch References 18 Implementing IPv6 Great Clips: Implementing a Network Plan Great Clips is a hair salon franchise through the United States and Canada. The first salon opened in 1982 and the first franchise opened in 1983 both in the state of Minnesota. In 1988, there were 150 franchises and by 2014, there are now well over 3000. Because of this tremendous growth, I have selected this company for which I will implement a network plan that will support seamless sharing and connection between various company locations. The routing protocols for IPv6 are similar to IPv4 but have been adjusted accordingly. There are two forms of routing protocols, Distance Vector routing and Link-State routing protocols. Distance Vector rules consider distance between nodes and the number of hops data must travel through before it reaches its destination. Distance Vector protocols...
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...Chapter 2 Introduction to Rotor Dynamics Rotor dynamics is the branch of engineering that studies the lateral and torsional vibrations of rotating shafts, with the objective of predicting the rotor vibrations and containing the vibration level under an acceptable limit. The principal components of a rotor-dynamic system are the shaft or rotor with disk, the bearings, and the seals. The shaft or rotor is the rotating component of the system. Many industrial applications have flexible rotors, where the shaft is designed in a relatively long and thin geometry to maximize the space available for components such as impellers and seals. Additionally, machines are operated at high rotor speeds in order to maximize the power output. The first recorded supercritical machine (operating above first critical speed or resonance mode) was a steam turbine manufactured by Gustav Delaval in 1883. Modern high performance machines normally operates above the first critical speed, generally considered to be the most important mode in the system, although they still avoid continuous operating at or near the critical speeds. Maintaining a critical speed margin of 15 % between the operating speed and the nearest critical speed is a common practice in industrial applications. The other two of the main components of rotor-dynamic systems are the bearings and the seals. The bearings support the rotating components of the system and provide the additional damping needed to stabilize the system and contain...
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...Tesla Motors - Challenges in International Management. 1. Introductions Today, it is difficult to find anyone who is interested in cars, environmental protection, or IT technologies and who has never heard about Tesla Motors, the company which was found in 2003 by Elon Musk. He developed a person-to-person payment platform known as PayPal, which made him a billionaire. And after that he decided to focus on realization of his long-standing dreams: one is Space X – the company, the main purpose of which is the design of launch vehicles and the cargo delivery to the Space. This is the first commercial company to launch and dock a vehicle to the International Space Station. The second is Tesla Motors – the company, which pushes cars into the “New Age” - the age of the clean electric cars. Which wants put an end to uneconomical and low-tech cars of the past1.(http://ru.wikipedia.org/wiki/%D0%9C%D0%B0%D1%81%D0%BA,_%D0%AD%D0%BB%D0%BE%D0%BD) Internal combustion engine efficiency - though continuously improving over time - still causes criticism by the "clean energy" crowd. It is argued that in our time of innovation the slow increase in efficiency is not sufficient, and an alternative is needed. That is why the "green" energy adopters see Tesla Motors' Model S as a messiah of sorts. We should keep in mind that the ecological impact of internal combustion vehicles is often overlooked in pursuit of power, luxury factor, or comfort. IC engines produce carbon monoxide that has environmental...
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...A Short History of Economic Thought Hans-Walter Lorenz FSU Jena Winter 2012/13 Hans-Walter Lorenz (FSU Jena) A Short History of Economic Thought Winter 2012/13 1 / 93 Outline, Relevance, and Contents Outline, Relevance, and Contents Outline Very brief overview of a few dominant authors (starting around 1700 and ending in our times) Due to time restrictions: selection is to some extent arbitrary Emphasis on authors with a major influence on the development of economics Note: Empty entries are open for students’ presentations Hans-Walter Lorenz (FSU Jena) A Short History of Economic Thought Winter 2012/13 2 / 93 Outline, Relevance, and Contents Outline, Relevance, and Contents Relevance: Reasons for concentrating on the history of thought General historic interest (assumed!) Developing a sense for connections between political/technical history and the emergence of new economic ideas Many recently discussed topics in economics have ancestors in previous decades and centuries; many ‘brand-new’ approaches actually possess long beards (however often forgotten). Hans-Walter Lorenz (FSU Jena) A Short History of Economic Thought Winter 2012/13 3 / 93 Outline, Relevance, and Contents Outline, Relevance, and Contents Contents The Classics – Quesnay, Smith, Ricardo, Say, Malthus, Marx The Neoclassics – Marshall, Walras, Menger, Gossen The Keynesian Revolution The Neoclassical Synthesis and the New Classical School Strategic...
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...Project: Project Part 1: Executive Summary First World Savings and Loan is a financial institution that processes credit card transactions and loan applications online. We are currently considering implementing an open source infrastructure. This could potentially save us over $4,000,000 per year in licensing fees for the software we are currently using. However, due to our business needs; we must still comply with the Sarbanes-Oxley Act (SOX), Payment Card Industry - Data Security Standard (PCI-DSS), and the Gramm-Leach-Bliley Act (GLBA). We must comply with SOX, because we are a publicly-traded financial institution; PCI-DSS, because we process online credit card transactions; and GLBA, because we are a financial institution. All of the regulations of these three compliancy laws must be met, while still maintaining the Confidentiality, Integrity, and Availability (CIA) triad. All security requirements for SOX, PCI-DSS, and GLBA can be achieved using Linux and open source infrastructure. Some examples of open source software that we might use are: Web Server - Apache Web Filtering - DansGuardian Network Firewall - Turtle Firewall VPN - Endian Firewall Community IDS/IPS - Suricata Database - MySQL File Server - Samba SMTP Server - hMailServer I would recommend that we use a "Defense in Depth" strategy, having multiple layers of access protection. We need to have an IDS/IPS on...
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...Confidential MARC WENN LUXURY GARMENTS & ACCESSORIES Business Plan ©2015 www.marcwenn.com 1.0 Executive Summary MARC WENN will be run as an online fashion business which provides luxury garments and accessories, without the luxury price tags. The business is at its start-up stage with business operation which commenced less than six months. The businesses made over £8,500 within two months of its business operation and currently have about 40,000 followers on major social media such as Instagram, Twitter and Facebook. Its business strategy is designed to deliver e- commerce business and online shop which is gradually replacing the traditional shop premises on the high streets, as a way of reaching the target market. The business is positioned to provide a strong brand identity that is able to affect customers’ behaviours by building emotional connection that is able to reinforce buying habit. The business is named MARC WENN to differentiate its various products from similar offerings, hence attract customers to the business and draw traffic to the business online shop. The increase in the use internet and speed of browsing in our society will provide a huge opportunity for this business to strive. More and more users especially among younger target customers have access to the use of internet for variety of fulfilling purposes, including for shopping. Currently, the main demographic for the business is male age 18-30. The business hopes to extend this to...
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...00.72314819 FM 10/24/00 9:55 AM Page i Sriranga Veeraraghavan Teach Yourself Shell Programming in 24 Hours A Division of Macmillan Computer Publishing 201 West 103rd St., Indianapolis, Indiana, 46290 USA 00.72314819 FM 10/24/00 9:55 AM Page ii Copyright 1999 by Sams Publishing All rights reserved. No part of this book shall be reproduced, stored in a retrieval system, or transmitted by any means, electronic, mechanical, photocopying, recording, or otherwise, without written permission from the publisher. No patent liability is assumed with respect to the use of the information contained herein. Although every precaution has been taken in the preparation of this book, the publisher and author assume no responsibility for errors or omissions. Neither is any liability assumed for damages resulting from the use of the information contained herein. International Standard Book Number: 0-672-31481-9 Library of Congress Catalog Card Number: 98-89272 Printed in the United States of America First Printing: March 1999 01 00 99 4 3 2 1 EXECUTIVE EDITOR Jeff Koch ACQUISITIONS EDITOR Gretchen Ganser DEVELOPMENT EDITOR Hugh Vandivier TECHNICAL EDITOR Aron Hsiao MANAGING EDITOR Brice Gosnell PROJECT EDITOR Gretchen Uphoff COPY EDITORS Michael Dietsch Kelly Talbot Trademarks All terms mentioned in this book that are known to be trademarks or service marks have been appropriately capitalized. Sams cannot attest to the accuracy...
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