...Ijoni Ogaga ijoniogaga@yahoo.com 500 university Ave. West. Dakota Hall, Apt. 407. Minot. ND. 58707. Cell: (513) 773-8364 Summary of Qualifications • More than 6years experience in business • Effective at budgeting and supervising • Excellent with follow-up and attention to detail ------------------------------------------------------------------------------------------------------------ Professional Experience Supervision and Training • Organized human resource management workshops for new • Coordinated staff training and professional development workshops • Created customer service training program • Hired new staff and supervised 10 professional staff members Budgeting and Fiscal Management • Administered $50,000 payroll budget more than 3 years • Provided receipt verification for nightly deposits • Maintained fiscal database for accountability • Supervised purchase requisitions and material transfers Marketing and Promotion • Provided positive public relations to customers • Served as a liaison between senior and mid managers Store Manager • Manage store operations by ensuring exceptional performance and excellent customer services • Assist customers in all aspects of store services including handling complaints and inquiries • Train and supervise employees • Ensure banking...
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...THE BBDE HEALTH CENTER: A CASE STUDY OF BUSINESS ETHICS EXECUTIVE SUMMARY: BBDE is a behavioral health service center founded by Rulan Wilson to serve the mental health needs in an urban western county. The center provides individual and group therapy, inpatient long-term care, psychiatric care and recreational therap. For 20 years, Rulan has been the director and Chief Executive Officer (CEO) of the growing health center. The center currently employs 100 full time employees and generates approximately $11 million in annual revenue. Revenue comes from state block grants (1/2), Medicaid (1/3) and the balance from county government, insurance, fees and small contracts. The Board of Directors (BoD) is a volunteer board with members from the local community (county commissioner and certified public accountant) as well as individuals with a mental/behavioral health background. The current board members have all served for more than 10 years. The BBDE accounting staff includes a Chief Financial Officer (CFO), controller and several clerks. The controller, Don Blake, had only been with the company three months at the time of the case study. Despite the title of controller, Don spends the majority of his time preparing Medicaid reports instead of focusing on supervising, planning, decision making, and implementing strategy. In Don’s short tenure with the organization, it has been brought to his attention that proper guidelines are not followed for travel expense reimbursements...
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...ISSN 1940-204X The BBDE Health Center: A Case Study of Business Ethics Jason C. Porter University of Idaho Darryl J. Woolley University of Idaho BACKGROUND BBDE is a behavioral health center that acts as sole-source provider for an urban western county. As a sole-source provider, it contracts with the county government to provide mental health and substance abuse counseling. It is a nonprofit corporation. Rulan Wilson, the center’s director, founded the center about 20 years ago and has been the director and CEO since its founding. He is highly respected in the community and in the industry. The center has approximately 100 full-time employees and revenue of around $11 million. Nearly half of the revenue comes in the form of block grants from the state. Another third of the revenue is from Medicaid. The remaining revenue comes from the county government, insurance, patient fees, and a variety of small contracts with several state agencies. The center provides individual and group therapy, inpatient longterm care, psychiatric care, and recreation therapy. BBDE is governed by a volunteer board of directors. The board includes a county commissioner, a local certified public accountant (CPA) who acts as the board’s financial expert, and five individuals with backgrounds in behavioral health and mental health advocacy. Board members serve two-year terms and may serve for multiple terms. The members of the board nominate and select new members as needed. Most of the current...
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